Date post: | 06-May-2015 |
Category: |
Education |
Upload: | christopher-duffy |
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So……..You’ve Been Tasked With
Selecting An LMS?
Christopher Duffy, CISSP
Perspective
Top 10 Fears• Death• Speaking• Flying• Enclosed Spaces• Rejection• Heights• Dark• Bridges• Spiders
Goals
• Clarity on LMS Role• Time Frame• Budget• Commitment
Transparent
• Process• Structure• Updates• Demonstration• Selection
For Success
Team LeaderTask ForceExternal ConsultingSolid StructureFixed ProcessOpen Demonstrations*
Leader /Facilitator
• Technology Focused?
• Strong Communicator
• Project Management Experience
• Vendor Neutral AS possible
EMPOWERED
PROGRAMMERS
Instr. Design ADMINISTRATION
SUPPORTSTUDENTS
FACULTYTECHNOLOGY
ERP ADMINS
Team
• Primary Stakeholders• Size of Team– 33:1 = TIE
• Ensure Depth of Team– Academic– Technology– Business Office– Students
• Vested Interest?
External Expertise
• Brings Depth of Industry Experience• Provides Mediation• Ensure Structure• Shortens Timeline
• Foundation for ENTIRE Selection Process– RFP Sections /Chapters Used for Scoring – Used for Building Demo Scores– Guide for Vendors– Score Sheets for Participants
Structure
• Set Realistic Timeframes– Response to RFP– Clarification on RFP– Proposal Deadlines– Submissions by Vendors– Task Force Reviews– Demonstrations– Final Selection– Contract Negotiations
Schedule of Events
Meetings
• Build The Requirements• Set the Structure• Weigh the RFP• Take Meeting Minutes• Create Repository– Online!
• Share with Institution
RFP & Structure
• Give Background– Institution– Student Demographics– What Brought You here
• Keep it Concise• Easy to Make Complex• Great Vendor Response= Your Success
RFP
• Build Sections / Chapters• Weight Each Section• Request Digital & Paper• Have All Sent to CFO• Include All Attachments– Price Eval Form– LMS Demo Eval Form
RFP Sections
• Overview & Statement• Schedule • Vendor Qualifications• Review & Evaluation• RFP Requirements• Instructions• Disclaimer
Demonstration
• Open Up To All (RSVP)• Anyone can Vote– Must Attend ALL Demos
• 2 Hours is Not Enough• Add Q&A After Formal• No Trinkets & Trash!
Pricing
• Don’t Open!• Go Out 3 5 & 6 Year TCO• Request Breakdown:– By Module– Support Options– Training– Mobile– Integration
CONTRACT NEGOTIATIONS
Before You Sign
• Get Legal Involved• Contract= RFP SLA• Penalties?• You Own the DATA!• Exit Strategy• DON’T BACK DOWN!
Pitfalls
• Pricing• Caught up In Bias• Schedule Ample Demo Time• Round 2?• Politics• Stick to Process!
• Wont Get Financial Statements for All• Supplied References are Worthless!*• Close the Loop with ALL Vendors• Feedback is Important• Revisit in 3-5 years
When Work Tasks You With Selecting an LMS
Christopher Duffy, CISSP