Date post: | 07-Feb-2017 |
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Healthcare |
Upload: | dr-saif-abed |
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How to Select the Right Vendor for YouDr Saif Abed BSc MBBS Mphil (Cantab.)
Medical DirectorTriangle Health
“ I know you think you understand what you thought I said but I'm not sure you
realize that what you heard is not what I meant.”
Alan Greenspan
Define your priorities and have a strategy1. Clinical requirements2. Organisational requirements3. IT requirements
Benchmark your existing performance1. Identify clinical areas for investment2. Map workflows and process painpoints3. Business a business case for improvement
Define and agree your expectations of vendors
1. Appoint a clinically led IT steering group2. Develop IT solution specification3. Construct vendor assessment criteria
10 Key Questions for Vendors1. What is your clinical engagement process?2. Do you have localised clinical leadership?3. What is your business case development
process?4. Do you have a benefits realisation
methodology?5. Do you have examples of proven business
cases?6. Do you have similar reference sites to
visit/engage?7. What is your clinical risk management
process?8. What is your information governance
process?9. How do you integrate with other applications?10.What is your training, education and support
process?