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How to start and build a successful SAP data management program
Copyright Winshuttle 2018
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Dallas, TX
Bob BerntsenPrincipal Enterprise Solutions Manager
Winshuttle
London, UK
Divya KaiwarPrincipal Solutions Engineer
Winshuttle
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Why getting master data right is critical
Trillion a year in the US
$3.1IBM
Million a year per organization
$15GARTNER
32%Average amount of bad data in US companies
EXPERIAN DATA QUALITY
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POLL #1
Where are you in your journey to an SAP data management program?
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Create a blueprint for success
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Get and keep funding
Data and analytics leaders need to understand the business priorities and challenges of their organization. Only then will they be in the right position to create compelling business cases that connect data quality improvement with key business priorities.
Ted FriedmanVP, Distinguished Analyst, Gartner
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Connect the dots between business goals and data program metrics
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Establish a common language
The key to making headway on a project is to find a shared language.
Jamie MunsonLeadership consultant
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‘Make the laws’Establish framework, set policies,
procedures and rules.
Data governance versus data stewardship
DATA STEWARDSHIP
‘Enforce the laws’ Implement policies, procedures
and rules.
DATA GOVERNANCE
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DATA STANDARD
Data standards vs business rules
• Red – stop• Yellow – slow down• Green – go
BUSINESS RULERight turn on red between 9 am – 3 pm only weekdays
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Real-world SAP example
DATA STANDARD BUSINESS RULE
Validate the VAT Number format corresponds to the country
GB FRDE
Country code
2 CharactersUser selects from drop-down list
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Where do business rules apply?
EVERYWHERE
Data migration
Legacy systems
M&A
Day-to-day sustainment
Data quality reporting
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Engaging the business
DEFINE THE LAWS
SET PRIORITIES
PROFILE DATA
DEFINE SUCCESS
ENFORCE THE LAWS
MEASURE SUCCESS
SHARE SUCCESS
TIP: Align data program priorities with business goals.
TIP: Work with business to determine your data governance framework and business rules.
TIP: Empower the business to build solutions to steward their data with software designed for them:
• Ensure new data is correct • Clean up existing data
TIP: Monitor data and business metrics.
TIP: Tie data metrics to key business metrics.
TIP: Report back to the business to share success and define next steps.
CONTINUOUS BUSINESS
ENGAGEMENT CYCLE
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Find your data champions
Profile of an ideal line-of-business data steward• Go-to person in the department for all things SAP• Understands how data quality issues affect the business• Loves finding ways to make it easier to work in SAP• Been around long enough to be an expert at their job• Can build consensus with their team• Hands-on software person who likes to build solutions
DATA GOVERNANCE BOARD EXECUTIVE-LEVEL MEMBERS
DATA STEWARDSHIP COUNCIL
Set business-specific data governance policies and business rules.
HANDS-ON SUBJECT MATTER EXPERTS
BUSINESS TEAMSBuild solutions to implement business rules and streamline processes.
DATA GOVERNANCE
DATA STEWARDSHIP
AUDITIT SECURITY COMPLIANCE
Define priorities and operating framework, and set core data governance policies.
DATA STEWARDS
DATA MANAGEMENT TEAMDATA
STEWARDS
LINES OF BUSINESS
DATA STEWARDS
Build solutions to implement business rules and streamline processes.
Organize for success
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Put words into action
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Collect and share your business rules
TIPS• Prioritize• Use a template• Make it easy for all parties to
understand• Make it easy to access• Keep it up to date
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IMPLEMENT YOUR BUSINESS RULES
Proactive & reactive data stewardship
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Proactive data stewardship demo
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Reactive data stewardship demo
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Get data right first time with proactive data stewardship
Capability Excel Web form
Search for duplicates
Smart form logic
Role-based views
Field standardization
Easy required fields
Copy ‘like’ records
Live SAP validation
Modifiable field drop down values
SAP F4 lookups
MATERIAL VENDOR CUSTOMER FINANCE
Work center
Pricing conditions
BoMVariant configuration
Production version
Storage location
Forecast parameter
Storage type
Recipes
Terms code
Routing
Warehouse
Equipment
Functional location
Assets
Employees
Purchasing info record
Source lists
Maintenance plans Task lists
Costing
Cost roll
Impact all your master dataNot just the “big 4”
BUSINESS AUTHORData stewards use Winshuttle software to author solutions that embed your business rules.
No specialized SAP technical coding skills required.
BUSINESS USERSPeople in the business use Excel workbooks or web forms with built in data ‘guardrails’ to supply or approve data, bypassing the SAP GUI.
WINSHUTTLE ADMIN• Can be the business author or IT
• Control licenses, oversee usage, define policies, run audit reports.
Business-led, IT-enabled model
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Impact master data at scale
c
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Q&A
Let’s answer some questions
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Accompanying eBook
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Let’s continue the conversation…
Contact usSet up a 30-minute personalised demoUK: +44 (0) 208 879 [email protected]
winshuttle.comDemosWhite PapersCase Studies
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Thank you Visit winshuttle.com for more information.