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www.oriflame.co.uk www.oriflame.ie

ORIFLAME BUSINESSHOW TO START YOUR

We are pleased to welcome you to our company.

Oriflame is the largest direct selling beauty company in Europe and was established in Sweden almost 50 years ago. We now trade in over 65 countries through a network of almost 3 million sales consultants.

We are proud of our successes and the ethical way we do business. We are always considerate to our planet and the environment and are supporters of numerous charitable causes around the world, most notably as joint founder of World Childhood Foundation.

More importantly we are proud of the way we treat our people. We are happy that you are now part of our team and we will strive to help you every step of the way, whether as a part time sales consul-tant, or if you wish to climb our career ladder and establish your own sales team.

Training and support is always available for you from your up-line sponsor and from our sales support team. Our web site has a vast amount of useful material that can assist you on your journey with us. You will automatically have your own Oriflame Homepage that you can share with your friends and future custom-ers and we also have numerous social media groups that you are most welcome to join too.

Togetherness, Spirit and Passion are the three fundamental values of Oriflame. Trusting in these values makes us feel confident that we can succeed in a competitive business, while at the same time help make the world a better place.

Welcome to the Oriflame Family.Our very best wishes

Eric McClenaghan

Welcome to Oriflame

YOUR DREAMS – OUR INSPIRATION™

Conferences and Incentives As with any Direct Sales company there needs to be a large element of fun in the business as well as financial reward and sense of achievement. Here in Oriflame we believe that Fun is a key element of the business. We have regular incentives where Consultants can win anything from product, jewellery and accessories to great trips abroad at the company’s expense, so keep an eye out for news of these regular incentives. We also run training programmes to help you achieve your goals and we start the year with an annual conference full of fun, entertainment and recognition.

It’s all up to you - Oriflames Success Plan

offers an unlimited opportunity with

no risk. You are your own Boss.

This guide will help you develop your business and

maximise your earnings with Oriflame by utilising our support tools and

assisting you with developing a team.

03 — Your Orif lame Information

Delivery & PaymentsEverything you need to understand for payments, returns and delivery of your order.

Delivery:Standard delivery on all orders is 5 – 7 working days with a standard delivery charge of £4.50/ €7.25. For your first online order the delivery is free.

How to Pay:All invoices are due for payment within 14 days, subject to your account being approved for credit, otherwise invoices are to be paid at time of ordering. Your invoice will be included in the box with your delivery The easiest way to pay is online at www.oriflame.co.uk or www.oriflame.ie. Within My Pages click on Quick Links > Shopping Reports > Finance option and you can then click pay on any invoice you wish to pay. There are no charges for using

debit cards. You can also call Customer Care and pay over the phone using the numbers above. If you wish to pay by bank transfer using in-bank services the bank details are printed on your invoice. Please do not pay at the Post Office.

Shortages & ReturnsShould you have anything missing from your order please contact info@oriflame.co.uk or info@oriflame.ie or call Customer Care on UK 0207 118 0081 or ROI 01 485 1010.

If you need to return anything, please contact returns@oriflame.co.uk or returns@oriflame.ie or call Customer Care, we can then adjust your account accordingly.

Name:

My Consultant Number:

Sponsor Name: Sponsor Number: Sponsor Phone Number:

Manager Name:

Manager Phone Number:

Region Manager Name:

Region Manager Phone Number:

My Region is:

My Website:

Customer Care Information E-mail: info@oriflame.co.uk info@oriflame.ie Phone: 0207 118 0081 (UK) 01 485 1010 (ROI) Returns: returns@oriflame.co.uk returns@oriflame.ie

Web Address: www.oriflame.co.uk www.oriflame.ie Facebook: Oriflame Twitter: @OriflameUK_ROI Youtube: OriflameUK_ROI

Record Your Oriflame Information

Make Money with OriflameEarn 20% to 35% discount every catalogue!

SELLING ORIFLAME PRODUCTIMMEDIATE DISCOUNT

Catalogue price £24.95/€34.95

Consultant price £19.96/€27.96 £4.99/€6.99

Immediate Discount 20%{

Sell the product to 5 friends and earn £24.95/€34.95

Immediate discount

x Product sold1

£4.99/€6.99

£9.98/€13.98

£14.97/€20.97

£19.96/€27.96

£24.95/€34.95

2 3 4 5

When your cumulative sales during a Catalogue period exceed 100 BP (£130/€179) we credit

your account with extra discount, making it up

to 30% in total.

£7.49/€10.49

When Discount is 30%{

Sell the product to 6 friends and earn £44.91/€62.91

Immediate discount

x Product sold6

£4.99/€6.99

£9.98/€13.98

£14.97/€20.97

£19.96/€27.96

£24.95/€34.95

£44.91/€62.91 When your cumulative sales are over 500 BP

(£650/€897) in a single Catalogue a further 5% discount

is given, making it a massive 35% overall!

04 — Make Money With Orif lame

05 — Make Money With Orif lame

Choose how you want to work:

1. Show catalogues to friends & family 2. Encourage people to join and build your own team

3. Join our group of Party Planners 4. Door to Door

Business Points with Oriflame BP is Oriflame’s universal currency. All products for sale have a BP Value (retail figures are rounded).

BP Retail (£) Retail (€) Calculate BP40 £52 €72

For GBP £ divide the BP by 0.77 For EUR € divide the BP by 0.56

50 £65 €89100 £130 €179500 £650 €8971000 £1300 €1794

How to calculate your order (Business Points)

*Gifts vary each demo sheet

You will receive a FREE GIFT* (value up to £20/€27 as advertised in Demo News) every time you place an order over 100 BP. The gift will be automatically added to your next delivery.

CataloguesOur beautiful catalogues are the key to your success. We provide a new catalogue every 3 weeks packed with fantastic products and great offers. To order catalogues, you can use the Quick Order form online, found in My Pages (See next pages for details). There is a PDF you can down-load with all catalogue campaign dates and order codes for this years catalogues on the My Pages homepage. It is very important to have a stock of catalogues as they are your key selling tool. They contain ‘scratch and sniff ’ sections, expert advice and numerous special offers. We recently launched our new ‘Magalogue’, which fuses an editorial magazine style into our layouts, providing you with more information and unique selling points on our amazing product ranges.

Samples & StationeryTo help you sell our products, we have a wide range of samples and stationery that will assist you in growing your business.

Everyone wants to try before they buy, so be prepared with samples! An updated list of samples and stationery can be found on the My Pages homepage and contains order codes for sachets and vials. You can also order sales materials such as Skin Care and Colour charts to help you find products suited to your customers exact needs. In addition we recommend the Start Up Pack and Business Case which are full of useful tools to help you get started selling Oriflame Products.

Advertising MaterialWhat better way to spread your message than gorgeous high quality print materials. These are perfect for recruiting, getting you noticed at events or putting up on notice boards around town. As word spreads, your business will grow! Visit www.papermanaged.co.uk/orif lame for more info

WIN A SPA DAY FOR YOURSELF WITH

WELLNESS

To help you succeed, there are several tools available online and for purchase. Visit our Wellness Section on our Website, or you can order our Wellness Product Guide (110783) and 12 Week Challenge Booklets (110782) which outline steps and eating plans for weight loss and a healthy lifestyle.

www.facebook.com/Oriflame

www.twitter.com/OriflameUK_ROI

Oriflame is a member of the Direct Selling Associations in UK and ROI and requires its consultants to comply with the DSA/DSAI Codes of Practice.

Contact US Customer Care Available between: 8.30-16.00 Mon - Fri www.oriflame.co.uk info@oriflame.co.uk www.oriflame.ie info@oriflame.ie

UK: 0207 118 0081 ROI: 01 485 1010 Oriflame Global e-commerce Unit K2 Brunleys, Kiln Farm, Milton Keynes, MK11 3EW, UK

During Catalogues 3 - 6, we have 12 places available to win a revitalising Spa Break! (Includes treatments, dinner and overnight - all at an exclusive Spa Resort) There are 5 ways you can win: Top Weight Loss The Top 2 people who lose the most weight using the Wellness Roadmap. Weight loss measured as a % from their starting weight. (Please submit photos to our Customer Care Email (See Below) before 8th Feb, showing starting weight on scales and profile image.Conditions apply, see website for more details.)

Top Personal Sales The Top 3 people with the Highest Personal Sales of Wellness products over the 4 Catalogues. (C3 - End of C6. Minimum Sales Level 400BP over period)

Top Group Managers The Top 3 Highest Central Group Sales of Wellness products over the 4 Catalogues. (C3 - End of C6. Minimum personal Wellness sales of 10% of total over period)

Top District ManagersThe Top 2 Highest Central District Sales of Wellness products over the 4 Catalogues. (C3- End of C6. Minimum personal Wellness sales of 150 BP over period)

Regional ManagersThe Top 2 Highest Central Region Sales of Wellness products over the 4 Catalogues. (C3- End of C6. Minimum personal Wellness sales of 150 BP over period)

Full Terms and Conditions can be found on our website in our News and Articles Section, or contact Customer Care for more information.

Cod

e: 11

4661

.1

Incentive runs from C3 - C6

Catalogue 3 - 5 06/02 - 09/04 2015

EXPRESS YOUR SUCCESS WITHSTRONG WOMAN CAMPAIGNS

YOUR DREAMS – OUR INSPIRATION™

YOUR STEPS TO SELLING SUCCESS WITH ORIFLAME

NEW CONSULTANT WELCOME PROGRAMME

RECRUIT NEW MEMBERS TO ORIFLAME & WIN THESE PRESTIGIOUS PRIZES FOR FREE!Simply invite new consultants to place a first order of 40 BP in their first Catalogue to qualify.

40 BP First Order Elegant Business Wallet & Tote

Worth: £30/€40

3 NEW RECRUITS40 BP First Order Elegant Business Weekend Bag

Worth: £35/€45

5 NEW RECRUITS40 BP First Order Elegant Business Trolley

Worth: £40/€55

8 NEW RECRUITS

Second CatalogueRetail sales of £97.50/€134 (75 BP) and you will receive Optimals Oxygen BoostTM Day & Night Cream FREE! (Worth over £24/€34)

STEP 2

Third CatalogueRetail sales of £97.50/€134 (75 BP) and you will receive the Elegant Business Laptop Bag FREE! (Worth over £30/€40)

STEP 3

First CatalogueRetail sales of £97.50/€134 (75 BP) and you will receive Optimals Cleansing Milk & Refreshing Toner FREE! (Worth over £14/€20)

STEP 1

Full Terms and Conditions can be found on our website in our News and Articles Section, or contact Customer Care for more information. Details on reverse.

Start showing your Catalogues today and you will receive 20% on all orders (Up to 30% over 100 BP and 35% at 500 BP) and over £68/€94 in extra gifts from the Welcome Programme in your first 3 FULL Catalogues! Must be achieved in consecutive catalogues - If you miss your first catalogue, you can restart in your second.

Your chance to win EXCLUSIVE Royal by Oriflame Jewellery! Invite your friends and get the exclusive Royal Rose Gold Collection! The perfect look for any event - leisure, office or party.

NOTE: 1.All prizes added to your next catalogue order once achieved. 2. Qualifying first orders for NEW consultants are a minimum 40BP. 3. Sponsor must place a personal order of 40BP in achieving catalogue. 4. Debt will be removed from qualifying consultants BP.

Full Terms and Conditions can be found on our website in our News and Articles Section, or contact Customer Care for more information. Details on reverse.

NOTE: Sponsor must have an order of 40 BP or more in the same catalogue as the new member placing a 75 BP order to receive their prize. Prizes will be added with your following order. One of each prize per Sponsor.

Valid C3 - C5

2015

Valid C3 - C5

2015

Now only

75 BP!

Full Terms and Conditions can be found on our website in our News and Articles Section, or contact Customer Care for more information. Details on reverse.

75 BP First Order Royal Rose Gold Bracelet

Worth: £30/€40

1 NEW RECRUIT

75 BP First Order Royal Rose Gold Necklace

Worth: £38/€50

2 NEW RECRUITS

Matte rose gold metal, 3 Pendants with 1 row of 20 white crystals.

Matte rose gold metal. Two rows with white crystals.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Name BankDiscover the Oriflame Opportunity and share it with your friends and family. Write the names of people (or friends) you know in your Name Bank. Remember to always ask for the referrals.

• SHOW THE CATALOGUE and recommend products • INVITE and bring people to meetings • ATTEND meetings, trainings, events

Interested inName E-mailPhone CommentsBusinessProduct Home

Demo

Your own personal name bank is a ready source of potential recruits. Never be judgemental, ask everybody on your list if they would like an opportunity. If they say no then again ask ‘who do you know who might be interested’. To help you get started, first write in the names of all your family members. Next add all your friends, neighbours and work colleagues. If you go to the Gym, are part of a club or just enjoy socialising there will be lots of people who you can show a catalogue too. If you do the ‘school run’ write down the names of all the other Mum’s you see each day.

Don’t forget men – they do buy for themselves and as presents.Ask customers who work to take a Catalogue in with them (this becomes +1 on the Name Bank).Leave 2 order slips inside each Catalogue and write on one “I have left 2 order slips, so please show this Catalogue to somebody else”Search your mobile phone for names.Email, Facebook, Twitter – you will discover lots of potential customers here.Remember to try to increase your Name Bank List by at least 5 each Catalogue.For more ideas speak to your manager.

You can download a print ready PDF of the Name Bank by visiting Oriflame Academy and OOM Materials. This is located in My Pages > Sales Support > Oriflame Academy > OOM Materials.

Every 4th for FREE!

1st Catalogue

2nd Catalogue

3rd Catalogue

SUBSCRIBE TO WELLNESS -and feel great for less!A healthier lifestyle is only a subscription away!

Follow these 3 easy steps:1) Choose the Wellness product you want

2) Subscribe online or through Customer Care 3) The products are added to your order and you automatically

receive and pay for them with the first 3 catalogues. You will then get your 4th product for free with the 4th catalogue.

On the My Pages homepage you can find links to how to setup and modify your subscription. Ask your manager for more information.

Order codes and prices can be found online or in the catalogue.

Everyone at Orif lame is given their own website. Here are the basic steps of how to set it up and where to f ind the most popular sections.

Step 1: Log In Click ‘Log In’ in the top right corner of our homepage. A pop-up box will appear where you can enter your details.Step 2: My Pages Dashboard On the right side there is a drop down menu called ‘Quick Links.’ Click ‘Create My Homepage.’ Step 3: PHP Agreement If you agree to our Homepage Terms and Conditons, accept to proceed. There is a link to our full T&C’s in blue.Step 4: Choosing your Homepage Name Select a name for your Homepage, this will be used in your domain link when sharing your page.

Step 5: Edit your Homepage Here is the hub for editing your page. On the left hand side, there is a panel called ‘My Profile Settings.’ You can add and edit your contact details, images for your page and a welcome message.

Step 6: My Profile Settings There are more variables you can edit within your page, such as adding HTML and sub pages. You can add Tips & Tricks, activities you have coming up and links to things related to your Oriflame Business.

You are ready! You can tweak and edit your page to look exactly how you prefer. Be sure to regularly update your shop so you can give up-to-date recommenda-tions and reviews on current products. Provide links to beauty blogs where Oriflame is featured and be sure to list your events. This is your shop window for your Oriflame Business, create it to represent you. Be sure to share your homepage address to generate business and as always, our customer care team is available if you require any assistance.

Your Personal Webpage

08 — Your Personal Webpage

1

2 5

6

4

3

My Pages is the online hub for your business. There is an array of support tools and materials to help you grow and maintain your Orif lame business.

Homepage Your welcome dashboard contains links to the latest catalogue codes, current incentives and your Wellness Subscriptions. You will also find the links to the current Samples and Stationery listings, where you can purchase samples. Links to news articles can be found in the side bar which can help build your knowledge. You can also find links to support tools, placing orders and managing your business as well as the latest Demonstration Sheets available to download as PDF’s.

Ordering Here you will find quick links to the following:• Quick Order Form • Catalogue codes • Your Reports – your invoice history and out of stock reports. You can also pay your invoices here (see page 4 for more details)

Sales Support Tools: Here you will find quick links to the following:• Sales support tools - Order codes for recruitment and product tools• Advertising material such as roller banners, f lyers, invitation cards• Getting started guide • Oriflame Academy • Demonstration News & Recognition • Webinars and more…

Manage My Network Here you will find quick links to the following:• Reports (including downline, end of catalogue, business activity & new Consultant reports) • Welcome programme • Success Plan • Register or invite new people

Oriflame Academy There are several areas of training available, such as Beauty Trainings to help you learn more about our products, Wellness webinars to help you sell Wellness and unerstand its many benefits and Oriflame Opportunity meetings - the entrance to Orif lame. When inviting new guests, we want to show them a nice, safe and attractive opportunity with us. All training areas include downloadable materials so you can share and present to existing or new recruits. Face to face training is the most important way to build your knowledge base and in turn your business.

My Pages

09 — My Pages

Develop your business and take it to the next level

Consultant Just a few hours per catalogue

£2000/€2400 approx. per annum

Group Manager A few hours per week

£4000 - £6000/ €4800-€7200

approx. per annum

District Manager Approx. 12 Hours per week

£8000 - £12000/ €9600 - €14400/

approx. per annum

Regional Manager Full time role

£15000 - £40000/ €18000 - €48000/

approx. per annum

Group Manager A few hours per week £4000 - £6000/ €4800-€7200

approx. per annum

BUILD YOUR FULL TIME BUSINESS WITH ORIFLAME• Enjoy earning a stable income with Oriflame

GROUP MANAGER The first level of management and the first position at which you begin to earn commission on your team.

What do you need To become a Group Manager you need a minimum of 4 Direct Consultants (personal recruits) plus yourself and a minimum of 1000BP (£1300/€1800 sales) from your team. Obviously the more people you have in your team the easier it is to attain these figures. On average Group Managers need a minimum of 10 spare hours weekly to maintain their business.

How to start Firstly talk to your up-line Manager about your interest in becoming a leader. They are there to help and guide you. Most people then start to build their team by asking friends, neighbours, relatives, workmates ‘who would be interested in a part time earning opportunity?’ The more people you talk to about the opportunity the more interest you will generate. Once you have started recruiting people into your team ensure that you ask all your recruits who they know would be interested. Referrals from existing people is always the best way of finding new Consultants.

Name Bank Your own personal name bank is a ready source of potential recruits. Never be judgemental, ask everybody on your list if they would like an opportunity. If they say no then again ask ‘who do you know who might be interested’. You can download a print ready PDF of the Name Bank by visiting Oriflame Academy and OOM Materials. This is located in My Pages > Sales Support > Oriflame Academy > OOM Materials. Alternatively, use page 7 in this guide to get you started.

What are you paid? As a Group Manager you will earn commission on your team based on the BV (invoice value) of their sales. This is the amount that the Consultant pays the company to settle their invoice.e.g if a Consultant has sales of £200/€200 they will receive 30% discount = £60/€60 leaving them to pay the

10 — The Next Steps

The Next Steps Oriflame’s Success Plan offers unlimited opportunities with no risk. You are your own Boss.

company the balance of 200 – 60 = 140. The 140 (the BV) is the amount you will be paid commission on.

As a Manager you will receive

• 30% discount on all personal sales regardless of the size of order• 5% commission on the BV of your personal sales*

• 9% commission on the BV of your Direct Consultants (those recruited by you personally)*

• 5% commission on the BV of your Indirect Consultants (those recruited by members of your team)*

The more people you have in the team the greater your sales and the earnings. * To earn Commission as a Group Manager you must have personal orders of at least 40 BP (£52/€72) every Catalogue.

Prospecting There are many ways to prospect and recruit people into your team. The easiest is to talk to as many people as you can about the opportunity. However your up-line Manager is there to help and advise. There are also regular training meetings to help potential Managers learn about the business so watch out for news of these on the company website and webinars.Business & Prospecting aids These are available on the website and can be accessed by logging in and going to the ‘Sales support’ section which will give you information about help for your business and advertising material.

DISTRICT MANAGER The District Manager level is the position at which you begin to see a significant increase in your earnings and you would generally need a minimum of 12 hours weekly to devote to running the business.

What do you need?To reach District Manger you need to have both sales and structure.

Sales: The sales from your entire team need to be 4000BP (£5200/€7200) each Catalogue.Structure: You need to have 2 Direct Group Managers in your team.

Earnings The District Manager is paid commission on the entire team’s sales as listed below: (see illustration below for district manager earnings breakdown) • On their Central team they are paid exactly the same way as a Group Manager• On their Direct Group Managers they will earn 6% of the BV that these teams produce• As a bonus for making District Manager you will also earn an extra 4.5% on the BV of everybody

in your down line.

District Manager Approx. 12 Hours per week

£8000 - £12000/ €9600 - €14400/

approx. per annum

11 — The Next Steps

DISTRICT MANAGEROn personal sales:30% Discount5% Comission +4.5%

Plus an extra 4.5% on ALL commision in your District

+4.5% +4.5%

+4.5%

£5200/€7200 = 4000BPDistrict Manager

General Manager

Con

solta

nt

6% 6% 9%

5%

9% 9%

5%

9%

5%

Oriflame Success Plan: If you visit My Pages and go to Manage My Network, you can click on the Success Plan tab to download a pdf with more information about how to make the most of our business op-portunity, with a more in-depth breakdown of benefits and earnings.

Are you interested in building a team? Contact your Manager or Customer Care at info@oriflame.co.uk or info@oriflame.ie

Oriflame Webinars Every 3 weeks there is a Catalogue launch webinar highlighting the best offers in the coming Catalogue (found in My Pages > Sales Support Tools > Webinars). Also our Business Webinars informing you of all the latest updates and incentives within Oriflame UK and ROI. Look out for invitations to join live.

Sales Support Material There are several materials to help you sell and recruit available to you under Sales Support tab in My Pages. The most important tool is the Oriflame Opportunity Folder, a fantastic way to help you recruit with key information and language to help you when presenting to potential recruits.

1. Add to your NAME BANK every day and grow your potential customers.

2. Never be without catalogues; remember to order in advance. i.e when you order from catalogue 9 order catalogue 11’s, when your order from catalogue 10, order your catalogue 12’s. This way you will be always be able to sell even when you are waiting for your next order to be delivered.

3. Ordersufficientcataloguesandshoweachcataloguetoaminimum of 3 customers every time. It is always better to have too many than too few!

4. Challenge yourself to show a catalogue to at least 5 NEW potential customers every time.

5. DEMO products; every catalogue you will receive a DEMO NEWS with your order where you can purchase products from the next catalogue at dramatically discounted prices. Use these products to increase your sales by showing them to existing and new customers.

6. REMEMBER 100 BP = 30% discount and a FREE gift!

7. Don’t forget to order and use the samples advertised on Demo News to increase your sales and reward good customers with free gifts occasionally.

8. Make sure that YOU win the Elegant Lady luggage; ask everyone you know “who do youknowthatmayliketohearmoreabouttheOriflameproductsandopportunity?”

9. Start your own Wellness subscriptions today, remember the best way to sell Wellness is by personal recommendation!

10. LOOK GREAT, MAKE MONEY, HAVE FUN!

YOUR DREAMS – OUR INSPIRATION™

The Top 10 Tips to Start NOW!