SAM TARDIF TEAM LEAD ATLASSIAN @SAMTARDIF

How we re-imagined and simplified Confluence bit by bit

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2,569

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fear

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Add-Ons in Marketplace

#courage

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framework

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fear

Mia Framework Shiny

Outline

Resume

Consume

CreatePages, blogs, questions, Mia likes to create some content.

Mia spends a lot of her time consuming content.

Mia often needs to get back to things she has seen or worked on.

Resume

ConsumeMia spends a lot of her time consuming content.

Mia often needs to get back to things she has seen or worked on.

Resume

Consume

I saw this the other day and I want to find it again

Im interested in whats happeningId like to browse my teams work

Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday

Just too complicated for the work style we do. I like what it does, if it was just simplified it would be great.A N O N Y M O U S N P S F E E D B A C K

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Add-Ons in Marketplace

Most users live in

space

1

Mia

Remove features Dashboard Space navigation

Three big rocks

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Add-Ons in Marketplace

remove features

Removing something that a team depends on

FEAR

Resume

Consume

I saw this the other day and I want to find it again

Im interested in whats happeningId like to browse my teams work

Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday

Resume

Consume

I saw this the other day and I want to find it again

Im interested in whats happeningId like to browse my teams work

Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday

!

!

very littleof the time

someof the time

mostof the time

allof the time

fewof the people

someof the people

mostof the people

allof the people

Status updates

User menu

Create a status

List your statuses

Lots of prime realestate in the user menu.

A simple dialog box for creating a text status.

User menu

Create a status

List your statuses

Another tab in the users profile.

User menu

Create a status

List your statuses

!

!

very littleof the time

someof the time

mostof the time

allof the time

fewof the people

someof the people

mostof the people

allof the people

No brainer, right?

Change management

Theres still someone using a low use feature

Vendors needlove, too

Technical debt can be a bit

overwhelming

So, we learnt some things

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2,569

Add-Ons in Marketplace

new dashboard

We dont know much about current

dashboard usage

FEAR

Resume

Consume

I saw this the other day and I want to find it again

Im interested in whats happeningId like to browse my teams work

Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday

Resume

Consume

I saw this the other day and I want to find it again

Im interested in whats happeningId like to browse my teams work

Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday

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2,569

Add-Ons in Marketplace

experiments

My Space

Space Directory

A dashboard that remembers the space you were in last, and shows you a summary of that space.

My Stuff

A dashboard that acts as a landing board for navigating into a space, just like the space directory.

My Space

Space Directory

My Stuff

A dashboard that was more content-focused, surfacing recent pages, favourite pages, and tasks along with spaces.

My Space

Space Directory

My Stuff

Spending too little time to polish your

experiments can be costly

You need to change a lot for people to notice

Opt-out rates are a great measure of

preference

So, we learnt some things

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2,569

Add-Ons in Marketplace

space navigation

Will our fundamental change to the product

help users GSD?

FEAR

Resume

Consume

I saw this the other day and I want to find it again

Im interested in whats happeningId like to browse my teams work

Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday

Resume

Consume

I saw this the other day and I want to find it again

Im interested in whats happeningId like to browse my teams work

Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday

Get Mia back to her space

Make her space clearer

Separate navigating and consuming

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2,569

Add-Ons in Marketplace

Be bold, but be right.M AT T H E W L AW R E N C E , AT L A S S I A N

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simplicity, quantified

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IRL NPS

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NavDex

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experiments, again

sidebar #1 sidebar #2

Opt-in

OFF ON

beta testers50k

Quantitative qual

OFF ON

Thanks for trying out our new navigation.What did you think?

Leave Feedback

pieces of feedback2.5k

Questions Calendars Custom

Questions Calendars Custom

Questions Calendars Custom

Staged rollout

Qualitative feedback from

A/B testing is gold

Opt-in tests get you more than just

early adopters

Dont expect a definitive

measurement of simplicity

So, we learnt some things

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2,569

Add-Ons in Marketplace

Takeaways

1. Be fearful, its healthy

2. Know who youre simplifying for

3. Simplicity is a constant battle

Thank you!

SAM TARDIF TEAM LEAD ATLASSIAN @SAMTARDIF

Creditshttps://unsplash.com/search/photos/roller%20coaster?photo=FOsina4f7qMhttp://s2.quickmeme.com/img/4d/4de0d2dc9c23c1a41dd87d81fb05fc307d318ab923ca05e94518c62b51b51d61.jpghttp://jasoncrawford.org/2012/04/how-to-cope-with-the-gmail-redesign/https://i1.wp.com/fusion.net/wp-content/uploads/2016/09/gettyimages-599936478.jpg?resize=1600%2C900&quality=80&strip=allhttps://hd.unsplash.com/photo-1453806839674-d1a9087ca1edhttp://www.clipartbay.com/cliparts/cute-cartoon-unicorn-clip-art-wzce9ve.pnghttp://cliparts.co/cliparts/pio/5xG/pio5xG7ET.pnghttps://hd.unsplash.com/photo-1465788786008-f75a725b34e9https://hd.unsplash.com/photo-1456824399588-844440089f4bhttps://hd.unsplash.com/photo-1444228250525-3d441b642d12https://blog.intercom.com/before-you-plan-your-product-roadmap/https://hd.unsplash.com/photo-1462212210333-335063b676bchttps://hd.unsplash.com/reserve/Af0sF2OS5S5gatqrKzVP_Silhoutte.jpghttp://vignette2.wikia.nocookie.net/lossimpson/images/5/55/Desconocido.png/revision/latest?cb=20150614004847&path-prefix=eshttps://hd.unsplash.com/photo-1458040937381-49c067dfd49ahttps://hd.unsplash.com/photo-1434056886845-dac89ffe9b56https://hd.unsplash.com/photo-1459478309853-2c33a60058e7https://hd.unsplash.com/photo-1468933957718-41745382af9chttps://hd.unsplash.com/photo-1470848051974-964b789cb6fahttps://hd.unsplash.com/photo-1446329360995-b4642a139973https://images.unsplash.com/reserve/wi9yf7kTQxCNeY72cCY6_Images%20of%20Jenny%20Lace%20Plasticity%20Publish%20(4%20of%2025).jpg?ixlib=rb-0.3.5&q=80&fm=jpg&crop=entropy&cs=tinysrgb&s=60b4f7d8343a24d40067b0bfd998514ehttps://hd.unsplash.com/photo-1416339306562-f3d12fefd36fhttps://hd.unsplash.com/photo-1469313785555-277fa0c1dc9ehttps://hd.unsplash.com/photo-1461950209984-1ce1f03a1be9https://hd.unsplash.com/photo-1464716821973-e1031cfa43dchttps://hd.unsplash.com/photo-1468070454955-c5b6932bd08d

https://unsplash.com/search/photos/roller%20coaster?photo=FOsina4f7qMhttp://s2.quickmeme.com/img/4d/4de0d2dc9c23c1a41dd87d81fb05fc307d318ab923ca05e94518c62b51b51d61.jpghttp://jasoncrawford.org/2012/04/how-to-cope-with-the-gmail-redesign/https://i1.wp.com/fusion.net/wp-content/uploads/2016/09/gettyimages-599936478.jpg?resize=1600%2C900&quality=80&strip=allhttps://hd.unsplash.com/photo-1453806839674-d1a9087ca1edhttp://www.clipartbay.com/cliparts/cute-cartoon-unicorn-clip-art-wzce9ve.pnghttp://cliparts.co/cliparts/pio/5xG/pio5xG7ET.pnghttps://hd.unsplash.com/photo-1465788786008-f75a725b34e9https://hd.unsplash.com/photo-1456824399588-844440089f4bhttps://hd.unsplash.com/photo-1444228250525-3d441b642d12https://blog.intercom.com/before-you-plan-your-product-roadmap/https://hd.unsplash.com/photo-1462212210333-335063b676bchttps://hd.unsplash.com/reserve/Af0sF2OS5S5gatqrKzVP_Silhoutte.jpghttp://vignette2.wikia.nocookie.net/lossimpson/images/5/55/Desconocido.png/revision/latest?cb=20150614004847&path-prefix=eshttps://hd.unsplash.com/photo-1458040937381-49c067dfd49ahttps://hd.unsplash.com/photo-1434056886845-dac89ffe9b56https://hd.unsplash.com/photo-1459478309853-2c33a60058e7https://hd.unsplash.com/photo-1468933957718-41745382af9chttps://hd.unsplash.com/photo-1470848051974-964b789cb6fahttps://hd.unsplash.com/photo-1446329360995-b4642a139973https://images.unsplash.com/reserve/wi9yf7kTQxCNeY72cCY6_Images%20of%20Jenny%20Lace%20Plasticity%20Publish%20(4%20of%2025).jpg?ixlib=rb-0.3.5&q=80&fm=jpg&crop=entropy&cs=tinysrgb&s=60b4f7d8343a24d40067b0bfd998514ehttps://hd.unsplash.com/photo-1416339306562-f3d12fefd36fhttps://hd.unsplash.com/photo-1469313785555-277fa0c1dc9ehttps://hd.unsplash.com/photo-1461950209984-1ce1f03a1be9https://hd.unsplash.com/photo-1468070454955-c5b6932bd08d