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How we've designed the biggest intranet in Poland

Date post: 11-Aug-2014
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My company has designed the biggest intranet in Poland, the system created for almost 15.000 employees working in very difficult and specific industry. The session will be focused on the UX design process which was as complicated as interesting for us.
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HOW WE’VE DESIGNED PROBABLY THE BIGGEST INTRANET IN POLAND
Transcript
Page 1: How we've designed the biggest intranet in Poland

HOW WE’VE DESIGNED PROBABLY THE BIGGEST

INTRANET IN POLAND

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12 subsidiaries

over 26 000 employees

over 15 000 office employees

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General concept

Card sorting

Testing wireframes

Analysis Concept Design Research

Workshops

Benchmark

User stories

Functional specification

Survey

Personas

Strategy Wireframes

Specification

Usability/ eyetracking testing

Design

Audits

Graphical specification

Etnographic studies

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Difficulties with finding interesting informations;

653

Too much content; 119

Too much graphic; 36

Complicated site structure; 256

Complicated depatments naming; 177

Unfriendly layout; 142

Difficult language of the site; 57

Too small font size impade the reading; 137

Too slow page loading; 348

Which of the following problems you encounter using the intranet?

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Difficulties with finding interesting informations;

653

Too much content; 119

Too much graphic; 36

Complicated site structure; 256

Complicated depatments naming; 177

Unfriendly layout; 142

Difficult language of the site; 57

Too small font size impade the reading; 137

Too slow page loading; 348

Which of the following problems you encounter using the intranet?

Finding right information

Page 18: How we've designed the biggest intranet in Poland

Difficulties with finding interesting informations;

653

Too much content; 119

Too much graphic; 36

Complicated site structure; 256

Complicated depatments naming; 177

Unfriendly layout; 142

Difficult language of the site; 57

Too small font size impade the reading; 137

Too slow page loading; 348

Which of the following problems you encounter using the intranet?

Slow loading time

Page 19: How we've designed the biggest intranet in Poland

Difficulties with finding interesting informations;

653

Too much content; 119

Too much graphic; 36

Complicated site structure; 256

Complicated depatments naming; 177

Unfriendly layout; 142

Difficult language of the site; 57

Too small font size impade the reading; 137

Too slow page loading; 348

Which of the following problems you encounter using the intranet?

Complex structure

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39 14 76 47

487

105

611

485

583

991

423

578

The company's news Contacts details (mobile number, e-mail adress)

Organizational structure Templates

never occasionally often

Rate level and type of usage of the different intranet’s functions

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Rate level and type of usage of the different intranet’s functions

News Contacts Org. structure

Templates

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INFORMATION SILOS

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CONTACTS KNOWLEDGE TASKS

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NEW EMPLOYEE

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270 LOCATIONS

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SHAPING THE ORGANIZATION

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HOW TO WRITE?

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25 INTERNAL PR MOVIES 20 SCREENCASTS „MAKING OF” MOVIE

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TAURONET WORKS

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STATISTICS

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OVER 20 000 PROFILES 8 000 EVERYDAY USERS 240 000 DOCUMENTS DOWNLOADED

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LESSONS LEARNED

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UX PERSPECTIVE

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PM, IT, USERS

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RESPONSIBILITY

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PRIORITIZE: CONTACTS AND KNOWLEDGE

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MAKE IT FAST

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INTRANET IS A PROCESS

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KEEP IT OPEN DESIGN RULES

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PHOTOS USED IN THIS PRESENTATION BELONG TO THEIR RESPECTIVE OWNERS. PLEASE DO NOT USE THEM WITHOUT PROPER PERMISSION.


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