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How you can have Salesforce's "SOS" solution for any mobile app, today.

Date post: 27-Jun-2015
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We previously blogged about how ShowKit compares to the Amazon “Mayday” button, and that Enterprise companies with mobile apps (who doesn’t have an app these days?) should be scrambling to keep up with that level of mobile support and engagement. If you don’t know, Mayday allows Kindle Fire users to directly connect with an Amazon agent via video chat with the touch of a button. The agent can then see, navigate, and draw on the user’s screen. It’s as if the support agent and customer were in the same room looking at the tablet together. About a month ago, Salesforce announced a move to supply Mayday-like technology to their own customers, clearly recognizing the value of high-level, personal support inside mobile apps. The catch: Salesforce’s “SOS” solution hasn’t been built yet.
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How you can have the Salesforce “SOS” solution for any mobile app, today. www.showkit.com | [email protected] 1
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Page 1: How you can have Salesforce's "SOS" solution for any mobile app, today.

How you can have the Salesforce “SOS” solution for

any mobile app, today.

www.showkit.com | [email protected] 1

Page 2: How you can have Salesforce's "SOS" solution for any mobile app, today.

We previously wrote about how ShowKit compares to the Amazon “Mayday” button.

Enterprise companies with mobile apps (who doesn’t have a mobile app these days?) should be scrambling to keep up with Amazon’s level of support and engagement.

Image source: wired.com

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Page 3: How you can have Salesforce's "SOS" solution for any mobile app, today.

If you don’t know, “Mayday” allows Kindle Fire HDX users to directly connect with an Amazon agent via video chat with the touch of a button.

3

Page 4: How you can have Salesforce's "SOS" solution for any mobile app, today.

The agent can then see, navigate, and draw on the user’s screen.

It’s as if they support agent and customer were in the same room looking at the tablet together.

4

Page 5: How you can have Salesforce's "SOS" solution for any mobile app, today.

Salesforce recently announced a move to supply Mayday-like technology to their own

customers, clearly recognizing the value of high-level, personal support inside their mobile apps.

5

Page 6: How you can have Salesforce's "SOS" solution for any mobile app, today.

The catch: Salesforce’ s “ SOS” solution

hasn’ t been built yet.

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Page 7: How you can have Salesforce's "SOS" solution for any mobile app, today.

So once again, we’re here to tell you that you can build this technology into your mobile apps

today, using ShowKit. It’s that simple.

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Page 8: How you can have Salesforce's "SOS" solution for any mobile app, today.

(Look familiar? The next slide is an image ShowKit released prior to the announcement of Salesforce’s “SOS” tool. We’re flattered to see the similarities!)

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Page 9: How you can have Salesforce's "SOS" solution for any mobile app, today.

With ShowKit, an Enterprise agent can see the user’s screen and co-navigate inside the app, all

while connected over video chat. 9

Page 10: How you can have Salesforce's "SOS" solution for any mobile app, today.

We demonstrated this technology during the finals at the TechCrunch Disrupt conference last

month. You can see the video here.

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Page 11: How you can have Salesforce's "SOS" solution for any mobile app, today.

Not only do we have customers using our technology now, with apps live in the Apple App Store, but out technology also integrates with

Salesforce and other CRMs.

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Page 12: How you can have Salesforce's "SOS" solution for any mobile app, today.

And as the Enterprise world continues to go mobile, we’re ready with the only tool that powers Mobile-to-Mobile

connections as well as Mobile-to-Desktop.

Imagine your sales and support teams providing real-time help from their iPads on the go, or from desktops in the office.

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Page 13: How you can have Salesforce's "SOS" solution for any mobile app, today.

Whether you’re looking for “Mayday” or “SOS”-like technology to power your

mobile customer support, ShowKit has what you need, today.

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Page 14: How you can have Salesforce's "SOS" solution for any mobile app, today.

Sign up for a free ShowKit account here: https://www.showkit.com/users/sign_up

And contact [email protected] to receive a one-on-one consultation on how you can use ShowKit in

your app. 14


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