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Mathew Mark Aspey 9400765201 PSY-40035
Mathew Mark Aspey
9400765201
PSY-40035 Qualitative Research Methods
“You’re providing a Little Bit of Variety
Though, You’re Making it like Dad’s Army”:
How do People Undermine each other in
Arguments?
A Qualitative Approach.
Word count: 3,325
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“You’re providing a Little Bit of Variety Though, You’re Making it like Dad’s Army”:
How do People Undermine each other in Arguments?
A Qualitative Approach.
Introduction: -
The purpose of this paper is to explore how people undermine one another in
order to get their points across during debates. The arguments were sampled from 2
video clips; a 30 minutes long Government Committee meeting discussing the
efficacy of abstinence interventions compared to methadone treatments and a 20
minutes long debate from the BBCs Question time about where the government can
improve its policies on drug addiction. The videos were chosen because they feature
two distinctly opposing sides and show how each side argues their case. At times
the arguments presented become rather hostile and aggressive and at times they
become childish in the ways that people choose to undermine one another. This
essay attempts to explore how this back and forth of undermining and at times even
insulting one another serves as a tool for debate.
Hample (2005) describes arguing as a “fundamental human activity” and is
the basis for reaching new understanding. He states that an argument is a
conclusion supported by a reason, the conclusion often being controversial in nature,
but some aspect of the reason should be automatically acceptable in order to reach
the conclusion. Van Eemeren et al (1996) defined it as a verbal and social activity
aimed towards altering the acceptability of a controversial standpoint by putting
forward a “constellation of propositions” designed to either support or refute the
standpoint in order to change ones perspective. Willard (1989) described argument
as “a form of interaction in which two or more people maintain what they construe to
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Mathew Mark Aspey 9400765201 PSY-40035
be incompatible positions”. Willard and his peers place more emphasis on the
interactional nature of arguments, placing the focus on the elements of disagreement
between two or more parties. Kuhn (1991) suggests that that arguments are
stimulated by the perception of opposition and its means are evidence, weighing and
integration.
Throughout these videos the arguments presented are not simply following
the sequence of making a claim and then backing it up with evidence, the people
involved are often resorting to undermining one another, either through humour and
sarcasm or by more aggressive communication, mainly through insults and blatant
anger. Sarcasm, by its very nature, is rooted in ridicule; Lee and Katz (1998) define it
as “a taunt or cutting rebuke that expresses contempt or disapproval regarding some
violation of expectations or a shortcoming”. With regards to aggressive
communication, Infante (1987a) suggests that behaviour is aggressive if it puts either
physical or symbolic force to dominate or defeat the “locus of attack”, which can
relate to anything from the person’s body to their behaviour or topics of discussion.
Symbolic aggression is the focus of these two videos, which involves the use of
words or gestures towards another person in an aggressive manner, often with the
goal of getting the person to back down from their argument.
This paper intends to explore how things like aggression and sarcasm can be
used to undermine each other in arguments.
Method: -
Recording: -
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Mathew Mark Aspey 9400765201 PSY-40035
The data comes from two video recordings taken from YouTube.com. One is
a 30 minute video in which the comedian and actor Russell Brand debates,
alongside Focus 12 founder Chip Somers, with a Parliamentary Committee arguing
for the efficacy of abstinence based recovery over Methadone interventions in the
treatment of drug addiction. The second clip is a 20 minute video of an episode of
the BBCs “Question Time”; in which Russell Brand and Chip Somers debate with
Daily Mail editor Peter Hitchens and Conservative Party MP David Burrowes over
what the Government is doing wrong in the fight against drug addiction.
Data Collection Procedure: -
The videos used were available in the public domain and were attained from
YouTube.com. The videos were analysed and transcribed manually by playing the
video and typing up verbatim what was said. The first run through just transcribed
what was said by everyone involved. The video was then watched again to add any
overlaps in speech, pauses, laughter and intakes of breath to the whole transcript. A
Jefferson analysis; derived by Gail Jefferson et al (1997), was applied to a few
selected extracts of the transcript for a more in depth analysis of how the participants
are saying what they say during the more heated parts of the debate.
Analytic Procedure: -
The analysis of this data is qualitative, taking a highly descriptive account of
all interactions as they appear in the video. A Conversation Analysis (CA) was then
applied to the transcript. Derived from the work of Harvey Sacks (1992),
Conversation Analysis examines language as a social action. A CA transcript delves
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Mathew Mark Aspey 9400765201 PSY-40035
deeper than an average transcript, taking into account interactions between
individuals allowing for a more detailed analysis, putting more emphasis onto how
things are being said rather than what is being said. CA allows for a deeper insight
into how the speakers do undermine one another, in the way they interrupt one
another. The Jefferson transcript allows us to observe tone, so that when sarcasm or
humour is present it is explicit within the transcript, there making it easier to analyse.
Ethics: -
As both Videos were taken from YouTube.com; the video containing the
committee hearing is also available from www.parliamentlive.tv from the Parliament
Archive and the video containing the Question Time debate also aired on the BBC
and was available to watch on BBC iplayer. Therefore both videos are in the public
domain; this means that not only are they available for analysis, but anonymity is not
required as both videos have already been televised and feature celebrities and
officials in the public eye.
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Results: -
Extract 1: Transcript from Video 1, Page 22.
On lines 9 and 10, Russell seems to chastise his own counterpart for letting
them tell them what to do, it is as though Russell is being wilfully disobedient and is
upset with his counterpart for not joining him in his rebellion.
Russell changes his position on addiction three times. On page 22, line 14, he
defines addiction as a “disease”, then he corrects himself and defines it as a
“condition”. He then, on line 19, he describes it as a “problem”, it appears that he
diminishes the intensity of his definition of addiction each time he mentions it
throughout this extract, perhaps with the purpose of making his argument more
palatable for his audience.
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The use of the term “mate” on line 17 is very pertinent as it represents a shift
in power over the debate; showing little respect for the Chair and for the committee
as Russell brings them down to his level by breaking away from the traditionally
adhered to formalities. Not only does it diminish the distance between the position of
the Chair and the expert committee from Russell Brand the “lay person” invited as a
witness, it also serves to patronise his opponents. Rubinelli and Schultz (2006)
studied argumentation within the doctor-patient interaction, they suggest that doctors
often use patronising language to assert their dominance over their patients, in order
to influence their decision making in medical matters.
When Russell talks about the solutions to the problem of addiction; he refers
to them as a “we”, placing himself amongst them as striving towards a solution
together. However, when he talks about the problems with the current system, he
refers to them as “you” which serves to distance himself from them and placing him
in a higher position by making him part of the solution but not a part of the problem.
On lines 19 and 20, he says “otherwise you just seem like you don’t know what you
are talking about”. Here he is basically saying “if you don’t start to see things my
way, you will look stupid and out of touch”. By presenting his argument in this way,
Russell is by employing the interventions that he is suggesting, everybody benefits
going forward, whereas, the current system is reflecting badly upon the committee
members only. Deutsch (2000) suggested that an argument that presents both sides
benefiting facilitates more constructive discussions while an argument that presents
one side losing facilitates more uncooperative and hostile discussions.
The next extract, from the Question Time debate, illustrates this attempt at
creating a more constructive discussion.
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Extract 2: Transcript from Video 2, Page 31.
Between line 11 and 18, Russell attempts to empathise with his opponent’s
position, saying that he understands why he gets frustrated with drug addicts as he
gets frustrated with them too. He is using his empathy in order to appear less
combative, thus attempting to create a more collaborative conversation to develop a
solution that will benefit everybody. Deutsch (2000) emphasised that collaboration
involves viewing both sides of the argument and viewing other’s resources as
valuable assets in coming to a solution. Collaboration requires a flexible and helpful
attitude with emphasis on striving to achieve common goals.
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On line 19 to 21, Peter Hitchens is showing aggression towards Russell
based upon past altercations between the pair, he is bringing up these past
encounters in order to undermine Russell’s statement about approaching drug
addicts with compassion rather than aggression. Russell responds to this by
downplaying his previous aggressive as “having a bit of fun”, this diminishes the
effect of Hitchen’s justification for his own aggression. Peter Hitchen’s behaviour
here stands in stark contrast to Russell’s attempts to appease him. Peter’s hostile
behaviour demonstrates a desire to win at Russell’s expense (Deutsch, 2000), his
behaviour seeks to advance his own position within the debate at the expense of
everyone else’s. The competitiveness displayed in this extract suggests an attempt
to thwart the goals of his opposition whom he regards as an obstacle that must be
overcome in order to achieve his own goals.
Extract 3: Transcript from Video 2, Page 41.
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On lines 3 to 7, Russell is attempting to reach out to Peter’s cause,
suggesting that they both want the same things. Rahim (2001) suggested that
although there is great potential for destruction, at times conflict can be constructive
and promote mutually beneficial outcomes when tackled in the correct manner, much
like what Russell is attempting to achieve here.
Extract 4: Transcript from Video 1, Page 24.
On line 4, Russell has been interrupted by an elderly member of the
committee, taking issue with his flippant use of comedy in his previous argument.
Russell then responds on line 7 with a retort which is designed to poke fun at the
committee members’ age; comparing him to the characters from the TV show “Dad’s
Army”. This use of humour is rather aggressive and therefore derogatory in nature,
Janes and Olson (2000) describes aggressive humour as the use of negative
information about a person in order to put that person down, in this case, using the
man’s age to insult him in a humorous way. According to Goodwin (1990) an insult
differs somewhat from mere sarcasm in the fact that they include an explicit
characterisation of the opponent that is presented as defective in a way that has
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some social relevance to the situation. Here it is the man’s age that is presented as
defective as the implication seems to be that he is out of touch.
With regards to being out of touch, in the Question Time video, Russell makes
a similar joke about Peter Hitchens in order to discredit his argument. On page 39,
lines 7 and 8, Russell says, “Peter, did you come here in a time machine from
Victorian Britain”. Once again Russell is asserting that his opposition is out of touch
and does not have a finger on the pulse of the modern world in the same way that he
does. This comment lies more on the insult side as it is a more personal attack
based on Peter’s standpoint and its relevance to the debate (Evaldsson, 2005).
Extract 5: Transcript from Video 1, Page 22.
On lines 21 to 24; it is interesting to note the clear dismissal of the issue that
is being raised, Michael Ellis tries to bring the discussion back to the impact of drug
related crimes on the victims and Russell quickly and clearly cuts him off with, “We
talked about them”. What he is saying here is that ‘the matter has already been
discussed I don’t see any point in revisiting it, therefore I won’t’.
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Extract 6: Transcript from Video 1, page 23.
On lines 4 to 8; it appears that Chair is sensing that he is losing control of the
proceedings and therefore attempts to wrap it up by saying that they are running out
of time. Russell then undermines him by joking that “time is infinite”, which is a rather
childish disregard for the authority that the Chair holds over the committee. The
phrase “time is infinite” is sarcastic in nature; Seckman and Couch (1989) viewed
sarcasm as a response to an act of violation to the established social norm. Here the
Chair has attempted to cut short the debate, which Russell has taken as a violation
and is now directing his sarcastic response towards his perceived violator (Gibbs,
2007).
It may be the case that by cutting the debate short at that moment, the Chair
is conceding the argument to Russell Brand in order to appease him. Benoit and
Hample (1997) identified strategies that are employed in order cut an argument
short, they found that when avoiding conflict, people either disagree in a more
indirect manner or simply let it pass.
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Extract 7: Transcript from Video 1, Page 13.
The focus has now shifted from Russell to his counterpart, Chip Somers. As
the focus is now off him, Russell is paying less attention to the debate than he was
and uses the fact that two ladies are trying to get by them, to distract Chip from his
statements and bring the focus back to him. By distracting Chip and making him
forget what the point he was trying to make was, Russell is undermining him as a
reliable witness, at least making him seem less competent than he is. Whether
deliberate or not, Russell throws Chip off topic and causes him to forget his point,
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creating the impression that Chip is not really engaging with the argument as much
as Russell is, diminishing his value as a witness in the debate.
Extract 8: Transcript from Video 2, Page 32 and 33.
Russell is being criticised by Peter based upon his apparent lack of expertise
around this subject. Russell brushes this insult off and seemingly takes the high
road, on line 1 of page 33, asking “why are you so angry?”, then chooses to poke fun
at him with the line “what happened to you mate?”. The last line here could be seen
as antagonising towards Peter Hitchens as the hint of laughter at the end of the word
“mate” suggests that he is less concerned with why Peter is so angry than pointing
out his anger and exacerbating it, with the intention of undermining his abilities to
debate.
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Extract 9: Transcript from Video 2, Page 34.
On lines 17 and 18 Russell is saying that Peter is not a bad person, he just
doesn’t know what he is talking about. The line “I just think you’re innocent” is rather
patronising, when he says innocent, he really means that he is clueless to the
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realities. This statement instantly undermines the point that Peter is trying to make
and is sarcastically ironic in the sense that Russell is not explicitly saying what he
actually means. Regarded by Muecke (1983) as the “crudest form of irony”, sarcastic
irony is defined as statements which hold the opposite meaning in order to express
disdain with the intent on hurting the opposition or undermining their point of view
(Kreuz and Gluckberg (1989). Line 20, “you’re like a peculiar child” attempts to bring
humour into an argument that is becoming increasingly hostile. Here, sarcasm is
used not only to lighten the mood but also to elevate Russell’s social status by
mocking Peter and proking further responses (Leggitt and Gibbs, 2000).
Extract 10: Transcript from Video 2, Page 35.
On lines 5, 6 and 9, Peter says that the fact that Russell is making his
documentary for the BBC instead of him is what is wrong with this country. It appears
here that Peter is jealous of the fact that someone like Russell, who is not a
professional journalist like he is, is regarded by the BBC as someone with enough
knowledge and expertise to make a documentary covering the issue of drug
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addiction, while he has not been afforded such an opportunity. Salovey and
Rothman (1991) argued that the degree of jealousy depends on whether what is
under threat carries much weight towards an individual’s self-esteem. Peter
Hitchens’ expertise on the issue of addiction being viewed as greater than the
expertise of Russell Brand is a source of great self-esteem for Peter, the jealousy
comes when that expertise is perceived as under threat.
Extract 11: Transcript from Video 2, Page 46.
Russell is subtly ridiculing Peter here and claiming that not only is he bigoted
towards drug addicts but is also prejudiced towards homosexuals as well, this view is
presented more explicitly in the next extract.
Extract 12: Transcript from Video 2, Page 47.
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It is interesting how Russell explicitly accuses Peter of being homophobic in a
slightly whimsical, humorous manner and further softens the blow by following up
with “you’re a lovely man”. It may be the case that this statement was made not only
to undermine Peter’s credibility, as a bigoted man can hardly influence fair policy, but
to ridicule him and elicit and angry response, which, as can be seen in the following
extract, achieved the desired response.
Extract 13: Transcript from Video 2, Page 48.
Russell’s comments have angered Peter and have resulted in him launching a
series of insults back in Russell’s direction. As discussed before, insults are defined
as explicitly personal attacks on the social shortcomings of others. It has been noted
that insults often serve the purpose of positioning others as outsiders. In this extract,
Peter Hitchens positions Russell Brand as an outsider, with regards to the serious
debate that they are having. He attempts to undermine him by questioning his
credentials to even be included in such a debate. Here insults may be used to
demonstrate aggression, positioning their opponent as outside the social order, and
therefore positioning them as an outsider (Evaldsson (2005).
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To conclude, the extracts I have analysed show how much people do
undermine one another in arguments. As we have seen, they use a multitude of
techniques to undermine one another from humour and sarcasm to insults and
aggression. It appears that although aggressive debates can serve to help people
reach a common ground, the constant undermining of one another’s arguments can
also see a debate fall into chaos and can often do more damage than good as has
been shown within the many extracts I have shown.
Reflexivity: -
Initially I wanted to explore how people present arguments, I had seen the
video of Russell Brand talking to the Parliamentary Committee before and found it
rather interesting. After several watches and pairing it with the video of Russell
Brand debating with Peter Hitchens on Question Time, I found it would be more
interesting to see how people undermine one another while they are presenting their
arguments.
The transcription process was long and gruelling, luckily I found a transcript
for the Committee video, which I was able to edit to fit the video to make it into a
more accurate transcript, the Question Time video proved to be considerably more
difficult. The main issue with transcribing this video was that at any given moment
there could be as many as three people all talking over one another, shouting to get
their points heard. This made transcribing very difficult as often it took me several
listens to catch what was actually being. To make the later analysis easier on myself
I chose to add selected parts of the Jefferson transcript to the whole corpus of
transcripts; adding any pauses, overlapping speech, periods of laughter and intakes
of breath where ever I found them. I then selected to pages from my transcript to
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perform a full Jefferson analysis on what I considered to be the richest set of data. I
then went through my transcripts jotting down notes and ideas as they came to me
so that I could pick out any issues and relate them back to relevant theories and
research.
On the whole I feel as though my understanding of Qualitative Research
Methods has increased, I have never used Conversation Analysis before, so I found
it very interesting and useful to delve into something outside of my comfort zone,
increasing my skill set and experience.
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References.
Videos:-
Russell Brand talks to Committee on Drug Addiction
http://www.youtube.com/watch?v=O_LHuII-jYQ
Question Time Debate: Russell Brand Vs Peter Hitchens
http://www.youtube.com/watch?v=0IqVohFEAfo
Academic Papers: -
Benoit, P. J., & Hample, D. (1998). The meaning of two cultural categories:
Avoiding interpersonal arguments or cutting them short. Argument in a time of
change: Definitions, frameworks, and critiques, 97-102.
Deutsch, M. (2000). Cooperation and conflict. M. Deutsch, P. Coleman
(Eds.), The handbook of conflict resolution, Jossey-Bass, San Francisco
(2000), pp. 21–40
Evaldsson, A. C. (2005). Staging insults and mobilizing categorizations in a
multiethnic peer group. Discourse & Society, 16(6), 763-786
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Gibbs, R. (2007). Irony and talk among friends. In Gibbs, R. and Colston, H.
editors, Irony in Language and Thought, pages 339-360.
Goodwin, C., & Heritage, J. (1990). Conversation analysis. Annual review of
anthropology, 283-307.
Hample, D. (2005). Inventional capacity. Argumentation in practice, 337-348.
Infante, D. A. (1987). Aggressiveness. Personality and interpersonal
communication, 157-192.
Janes, L. M., & Olson, J. M. (2000). Jeer pressure: The behavioral effects of
observing ridicule of others. Personality and Social Psychology Bulletin, 26(4),
474-485.
Kreuz, R. J., & Glucksberg, S. (1989). How to be sarcastic: The echoic
reminder theory of verbal irony. Journal of Experimental Psychology:
General,118(4), 374.
Kuhn, D. (1991). The skills of argument. Cambridge University Press.
Lee, C. J., & Katz, A. N. (1998). The differential role of ridicule in sarcasm and
irony. Metaphor and Symbol, 13(1), 1-15.
Leggitt, J. S., & Gibbs, R. W. (2000). Emotional reactions to verbal
irony.Discourse processes, 29(1), 1-24.
Muecke, F. (1983). Foreshadowing and dramatic irony in the story of
Dido.American Journal of Philology, 134-155.
Rahim, M. A., Magner, N. R., Antonioni, D., & Rahman, S. (2001). Do justice
relationships with organization-directed reactions differ across US and
Bangladesh employees?. International Journal of Conflict Management, 12(4),
333-349.
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Rubinelli, S., & Schulz, P. J. (2006). “Let Me Tell You Why!”. When
Argumentation in Doctor–Patient Interaction Makes a
Difference.Argumentation, 20(3), 353-375.
Salovey, P., & Rothman, A. J. (1991). Envy and jealousy: Self and
society. The psychology of jealousy and envy, 271-286.
Seckman, M. A., & Couch, C. J. (1989). JOCULARITY, SARCASM, AND
RELATIONSHIPS An Empirical Study. Journal of Contemporary
Ethnography,18(3), 327-344.
Van Eemeren, F. H., Grootendorst, R. F., & Henkemans, F. S. (1996).
Fundamentals of argumentation theory: A handbook of historical backgrounds
and contemporary applications.
Willard, C. A. (1989). A theory of argumentation. Tuscaloosa: University of
Alabama Press.
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Appendix i
Annotated Interview Transcripts
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Appendix ii
Jefferson Transcript.
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R. B.: ↑Arr::esting people- ◦can I just interrupt for a bit◦,
>because otherwise< it is like they are telling us what to
do .hh ↑being ar:rested isn’t a lesson. It is just a- an
administrative blip. Cos Wel- you need to demonstrate an
awar::eness of the situation. Yes, of cour- er in many ways
the disease or the condition of addiction ↑does exacerbate,
>and if you start taking drugs< it is likely you will take
worse drugs, >and if you are taking expensive drugs< you
will end up committing crime. .hhh but er again mate .hh
>what we er we need to< identify is a degree of authenticity
and ↑compassion in the way we deal with this problem,
>otherwise you just seem like you don’t know what you are
talking about<.
M. E.: What about the victims of the crime?
R. B.: =>We talked about them<. £You can tell what party they are in
from their questions innit hah hah You- £!What about the !
victims of the crime?£ hah hah hah
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Mathew Mark Aspey 9400765201 PSY-40035
M. E.: I think- I think- I think all parties are interested in
victims of crime [Mr Brand.]
R. B.: [Of course] we are. That’s what we’re
saying. We are not saying, “£Let’s er ign(h)ore victim(h)
£s”.
Chair: I think we are running out of time. I have a final question
[about-]
R. B.: ◦[Time is] infinite◦
Chair: Er- Er Unfortunately we hav-
R. B.: hah hah hah
Chair: Hah hah it- it is-
R. B.: We !CANNOT run out of time!.
Chair: It is. But for this Committee, I am afraid—
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Mathew Mark Aspey 9400765201 PSY-40035
R. B.: WHO’S NEXT? £Theresa May?£ >She may not show up<. Check she
knows what £day£ it i(h)s.
Chair: >Mr Brand<, I have a final question for you.
Mr Winnick: #It is not quite a variety show, Mr Brand#
Chair: We have-
R. B.: You’re providing a little bit of variety, £though£ Hah hah
You’re >making it more like< Dad’s Arm(h)y hah hah.
Chair: Mr- Mr- Mr Brand, you have- you have 4- 5- 4.5 million
Twitter followers—
R. B.: Oh yes.
Chair: —and 1.5 Facebook followers (.) Having gone through addiction
and then rehabilitation, what is your message to young
people who want to get involved in drugs? >What would you<
say to them about the effect that it has?
R. B.: My (.) message isn’t for young people. >My message is for
people< that have <this condition of addiction>. If you have
the condition of addiction there is help available for you,
and >I recommend< abstinence based recovery. I think some
people can safely take drugs, I think they can. As long as
it doesn’t turn them into criminals, or harm their health,
then (.) I don’t feel like it is any of my business. I am
not here to do some “Just Say No” stuff. >The kids that sung
that< “Just Say No” were all taking drugs in the White House
when they were visiting Nancy Reagan. >It’s a further
demonstration< (.) of the disjunct between reality and
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authenticity. Let’s have an authentic, truthful, honest
debate and some funding for (.) abstinence based recovery
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