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WORKPLACE MOTIVATION:HOW TO MOTIVATE AND RETAIN TOP TALENT IN THE
PUBLIC SECTOR
AmyDunhamMay3,2017
• Attract,grow,andretaintalentedemployees1
• Identifywhatmotivatesemployees(otherthan$)2
• Establishcareergoalswithemployees3
Objectives
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WhyIt’sImportant
Costs
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1. AdvertisingExpense2. InterviewCosts3. LowerEngagement4. TrainingCosts5. ProductivityofNew
Hires6. ImpactonMorale
ACTIVITY
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THEANTI-RETENTIONGAME
• Writedownwhatyouoryourorganizationcandotoencouragegoodemployeestoleave
Examples• Overworked• NoRecognition• Don’tCareabouttheIndividual
• BreakPromises• HireandPromoteWrongPeople
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Examples• InabilitytoPursuePassion
• FailtoDevelopSkills
• Don’tEngageCreativity• FailtoIntellectuallyStimulate
EXIT INTERVIEWS
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ExitInterviews• WhoConducts?• Questions(inorder)–Whatisthereason?• Not“why”
–Whatotherfactors?–Whichismoreimportant?• Prioritization
WhenShouldWeBeginWorkingonEmployeeRetention?
DURINGTHEINTERVIEW!
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MOTIVATINGEMPLOYEES
Challenges• NegativeAttitudesabouttheField• ChangesinLeadership• NoMeasurementofAchievement• CivilService• NoFinancialIncentives
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MotivateEmployees
• SetSmallerWeeklyGoals• Communicate• TrustThem• RadiatePositivity• BeTransparent
MotivateEmployees• PrioritizeWork-LifeBalance(andmeanit)• Open-Door• LetThemLead• RecognitionRituals
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SETTING GOALS
EstablishingGoals• EssenceoftheJobGoals• Project Goals• ProfessionalDevelopmentGoals• PerformanceImprovementGoals
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SettingCareerGoals
Howmanycareergoalscanyouthink
of?
CareerGoals1. Communicatemore
effectively2. Bemorepositive3. Belesscompetitive4. Learnanewskill5. Bemoreorganized6. Findamentor7. Becomeamentor8. Beknownasanexpert
9. Gettechsavvy–updateawebsite
10. Delegatemore11. Network12. Prepareatraining
seminarforco-workers13. Assumemore
responsibility14. Attaintrainingin
anotherarea
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AnnualPerformanceReviews• Nothingshouldbesaidin
anannualreviewthattheemployeehasnotheardbefore
• Successes• Obstacles• Training• SHOULDBEA
CONVERSATION
QUESTIONS?
Amy DunhamOffice of JD Lambright
Montgomery County Attorney’s Office936-539-7828
