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Errors, Actions, and Warnings
HP Scitex FB950 Printer Embedded Software 4.30
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Errors, Actions, and Warnings
ErrorsErrors are numerical codes that may be displayed on the control panel during initialization or operational failures.
ActionsActions are messages displayed in the Attention window on the control panel that indicate a condition t hat prevents printing. The condition must beresolved before printing can occur. Some Actions can be reset, others will persist until the condition changes.
WarningsWarnings are messages displayed in the Attention window on the control panel that indicate a condition or possible condition that could interfere withprint quality or printer operation. Warnings will not prevent printing. Some Warnings can be reset, others will persist until the condition changes.
Error Code Prefix 0xAny of the error codes on the following pages may also be displayed on the control panel with the prefix 0x. Example:
Table 1 Error Code Prefix Example
Error code on control panel Error code listed in this document
0220A005 0220A005
0x0220A005 0220A005
The prefix may be disregarded and the remaining error code looked up in the listing.
Action and Warning Internal CodesThe listings of Actions and Warnings include columns labeled Internal Codes. The numbers in these columns are used internally by the softwareand normally are not displayed on the printers control panel. They have been included here for reference purposes. The typical user experience willnot include these internal codes, and Actions and Warnings should best be referred to by their normal A-xx-yyy or W-zz-aaa format as shown inthe Description column of those same listings.
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Self-Healing FusesNumerous error code descriptions refer to fuses. This document takes pains to mention in nearly every instance that the fuses are self-healing.This means that when allowed sufficient time to cool, the fuse will re-close on its own. However, if the original problem that caused the fuse to openin the first place has not been corrected, for example, a cable that is shorted to ground, the same error will appear when the printer is restarted.
Depending on ambient temperature, the reset time may be 15-20 minutes or longer in extreme environments. During the cool-down phase, theservicing technician should explore possible causes that may have led to the open fuse originally. If the cause is not corrected, the fuse error willappear again on the next power-up.
Fuses are found on the motor control board for carriage drive motor, media drive motor, and rail lift motors, and on the I/O board for all othercomponents. So regardless of the component that may be named in the error description, for example, code 01006005, Hdb +38V Fuse A Blown,the fuse in question is on the I/O board, not the headboard. If in doubt, consult the electronics assembly documentation or the labels on theelectronics assembly that indicate what components are connected to each board.
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Error Code Error Category Description Causes Resolution Actions
00000000 No Error To Report No error. Software problem.
Upgrade to the latest software version if possible.
If repeatable, document the conditions that cause
this error to appear and make a change request.
00000001 An Unknown Error Occurred Unknown error, request software fix.
An undefined error has been raised. This error is
sometimes used until an error code is defined in
the software. An error has occurred, but the
software has not defined a code for it yet.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00000002 Software Error Null variable error, request software
fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00000003 Software Error Initialization Error.
An error caused a system to not initialize, or the
software tried to use a system before it was
initialized.
Fix any other errors that are reported
00000004 Software Error
Module already initialized, request
software fix. A system was unexpectedly initialized.
Upgrade to the latest software version if possible.
If repeatable, document the conditions that causethis error to appear and make a change request.
00000005 Out of Memory Install correct amount of memory on
motherboard, or request software fix. Problem with motherboard, or a software problem.
Reboot printer. Reload software if possible.
Replace Ebox.
00000006 Software Error Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00000007 Wrong amount of memory installed
Bad motherboard memory, or
incorrect installation. Fix or install
correct amount of memory.
Wrong amount of memory installed on
motherboard, or memory that is not working.
Install correct memory on motherboard, or replace
bad memory.
00000008 Software Error Unexpected software condition,
request software fix. Software problem.
Upgrade to the latest software version if possible.Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00000009 Software Error Operating system failure, request
software fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
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Error Code Error Category Description Causes Resolution Actions
0000000A A timeout occurred during operation. Operation being performed took
longer than expected.
A general error, something took too long to occur.
The failing s ystem information should be included
with the error.
Upgrade to the latest software version if possible.
If repeatable, document the conditions that cause
this error to appear and make a change request.
00100001 Software Error Register addr changed from setup,
request software fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00100002 Software Error Invalid field mask. Request software
fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00100003 Software Error Invalid field offset. Request software
fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00100004 Software Error Invalid register signature. Request
software fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00100005 Software Error Invalid field attribute. Request
software fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00100006 Software Error Invalid register reset value. Request
software fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00100007 Software Error Field not readable. Request software
fix.
Software problem, attempting to read a register
that is not readable.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00100008 Software Error Field not writeable. Request software
fix.
Software problem, trying to write a register that is
not writeabale.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
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Error Code Error Category Description Causes Resolution Actions
00100009 Software Error Register write could not obtain mutex.
Request software fix.
Software problem, an operation took longer than
expected.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00200001 Motor move was cancelled.
Motor move was stopped before
completion. Probably software
problem. Request software fix.
A move was canceled before it was able to
complete.
A move is usually canceled when the softwaredetects another problem. Try to determine what
would cause the move to stop. If the problem
persists, upgrade to the latest software version if
possible.
00200002 Motor is out of position.
Motor was not able to reach its final
position. Check for mechanical
binding, encoder problems, motor
failure, insufficent voltage to motor.
The motor is too far off its profiled position when
doing a move.
Reset motor home position through Service Printer
menu. Check the specified motor operation and
he motor drivers and cables. Replace the motor or
driver board based on troubleshooting information.
00200003 Motor failed to complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder. Check for mechanical
binding, encoder problems, motor
failure, insufficient voltage to motor.
The motor is not moving when sufficient power is
applied, or the motor stopped moving during a
commanded move.
Test motor movement through Service Printer
menu. Reset motor home position. Check the
specified motor operation and the motor drivers
and cables. Replace the motor or driver board
based on troubleshooting information.
00200004 Motor has been disabled by a
watchdog circuit.
Software crashed preventing
electronics f rom shutting down.
Probably software error, request
software fix.
A motor watchdog timer was not refreshed,
causing the motor to be disabled.
The specified motor should recover automatically
from this type of error. If the problem persists,
upgrade to the latest version of software if
possible.
00200005 Motor is under open-loop control, not
servo control.
Motor is disabled in software, request
software fix.
Software error: the motor was not enabled when
expected.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00200006 Motor is under servo control, not open-
loop control.
Motor is under servo control, not open-
loop control in software, request
software fix.
Software error: the motor was not disabled when
expected.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that causethis error to appear and make a change request.
00200007 A motor hardware failure was
detected.
A previous error caused this error.
Correct the associated hardware
error.
A diagnostic test (power, cable connect, fuse,
driver, etc...) on the motor hardware failed.
Use the previously displayed error to troubleshoot
the problem.
00200008 Too many motors defined. Request a software fix. Software error: Trying to control more motors than
the max allowed in software.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
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Error Code Error Category Description Causes Resolution Actions
00200009
Too much power required to hold
position. Mechanical failure, motor
failure, insufficient voltage to motor.
Motor is having to work too hard to
hold position. Check binding or
obstruction in mechanical system, or
motor not working well.
A high level of power was being used to try and
keep the motor in position.
The specified motor may be trying to hold position
up against a physical limit. Check the motor
operation and the motor drivers. Replace the motor
or driver board based on troubleshooting
information.
0020000A No motor encoder ticks moving in
positive direction.
No encoder ticks detected moving up.Check motor, power to motor,
encoder reader is engaged on
encoder.
Motor did not move, or motor did move but encoder
system is not working c orrectly.
Check for power to motor; encoder reader power,
encoder strip seated in reader.
0020000B No motor encoder ticks moving in
negative direction.
No encoder ticks detected moving
down. Check motor, power to motor,
encoder reader is engaged on
encoder.
Motor did not move, or motor did move but encoder
system is not working c orrectly.
Check for power to motor; encoder reader power,
encoder strip seated in reader.
0020000C No motor encoder ticks moving in
positive or negative direction.
No encoder ticks detected moving
either up or down. Check motor,
power to motor, encoder reader is
engaged on encoder.
Motor did not move, or motor did move but encoder
system is not working c orrectly.
Check for power to motor; encoder reader power,
encoder strip seated in reader.
0020000D Motor Moving In Wrong Direction. Check reversed wiring, encoder,
motor.
The motor was c ommanded to move in one
direction, but the encoder feedback indicates it is
moving in the opposite direction.
Check for reversed wiring, encoder installation,
motor operation.
0020000E Motor did not reach target in the given
time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated
actuator is functioning within spec.
Unexpected physical resistance or physical slip is
affecting movement. Failing component.
Determine if motor or associated actuator is
functioning within spec.
0020000F Motor did not move off top flag.
Motor is trying to move sensor off of
op flag, but is unable to do so. Check
op flag position with regard to sensor,
and sensor operation.
Motor did not move, or motor did move but encoder
system is not working c orrectly.
Check flag position with regard to sensor, and
sensor operation.
00200010 Motor did not move onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Check bottom flag position with
regard to sensor, and sensoroperation.
Motor did not move, or motor did move but encoder
system is not working c orrectly.
Check flag position with regard to sensor, and
sensor operation.
00200011 Motor did not reach top flag.
Motor is trying to move sensor onto
op flag, but is unable to do so. Check
op flag position with regard to sensor,
and sensor operation.
Motor did not move, or motor did move but encoder
system is not working c orrectly.
Check flag position with regard to sensor, and
sensor operation.
00200012 Move failed because cover is open.
The cover was opened while the
motor was moving, close the cover
and try the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
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Error Code Error Category Description Causes Resolution Actions
00210001 Service Side Rail Motor move was
cancelled.
Motor move was stopped before
completion. Probably software
problem. Request software fix.
S ervice-side rai l mot ion problem. S ee 00200001
00210002
Service Side Rail Motor is out of
position.
Motor was not able to reach its final
position. Check for mechanical
binding, encoder problems, motor
failure, insufficent voltage to motor.
See 00200002 See 00200002
00210003 Service Side Rail Motor failed to
complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder. Check for mechanical
binding, encoder problems, motor
failure, insufficient voltage to motor.
See 00200003 See 00200003
00210004 Service Side Rail Motor has been
disabled by a watchdog c ircuit.
Software crashed preventing
electronics f rom shutting down.
Probable software error, request
software fix.
See 00200004 See 00200004
00210005 Service Side Rail Motor is under open-
loop control, not servo control.
Motor is disabled in software, request
software fix. See 00200005 See 00200005
00210006 Service Side Rail Motor is under
servo control, not open-loop control.
Motor is under servo control, not open-
loop control in software, request
software fix.
See 00200006 See 00200006
00210007 A Service Side Rail Motor hardware
failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
See 00200007 See 00200007
00210008 Service Side Rail: Too many motors
defined. Request software fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00210009
Service Side Rail: too much power
required to hold position. Mechanicalfailure, motor failure, insufficient
voltage to motor.
Motor is having to work too hard to
hold position. Check binding orobstruction in mechanical system, or
motor not working well.
See 00200009 See 00200009
0021000A No Service Side Rail motor encoder
ticks moving in positive direction.
No encoder ticks detected moving up.
Check motor, power to motor,
encoder reader is engaged on
encoder.
See 0020000A See 0020000A
0021000B No Service Side Rail motor encoder
ticks moving in negative direction.
No encoder ticks detected moving
down. Check motor, power to motor,
encoder reader is engaged on
encoder.
See 0020000B See 0020000B
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Error Code Error Category Description Causes Resolution Actions
0021000C
No Service Side Rail motor encoder
ticks moving in positive or negative
direction.
No encoder ticks detected moving
either up or down. Check motor,
power to motor, encoder reader is
engaged on encoder.
See 0020000C See 0020000C
0021000D Service Side Rail Motor Moving In
Wrong Direction.
Check reversed wiring, encoder,
motor.
See 0020000D See 0020000D
0021000E Service Side Rail Motor did not reach
target in the given time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated
actuator is functioning within spec.
Service-side rail motion problem. Check wiring and encoder.
0021000F Service Side Rail Motor did not move
off top flag.
Motor is trying to move sensor off of
op flag, but is unable to do so. Check
op flag position with regard to sensor,
and sensor operation.
Service-side rail motion problem. Check flag position with regard to sensor, and
sensor operation.
00210010 Service Side Rail Motor did not move
onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Check bottom flag position with
regard to sensor, and sensoroperation.
Service-side rail motion problem. Check flag position with regard to sensor, and
sensor operation.
00210011 Service Side Rail Motor did not reach
top flag.
Motor is trying to move sensor onto
op flag, but is unable to do so. Check
op flag position with regard to sensor,
and sensor operation.
Service-side rail motion problem. Check flag position with regard to sensor, and
sensor operation.
00210012 Service Side Rail Motor move failed
because cover is open.
The cover was opened while the rail
was moving, close the cover and try
the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
00220001 User Side Rail Motor move was
cancelled.
Motor move was stopped before
completion. User-side rail motion software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00220002 User Side Rail Motor is out of
position.
Motor was not able to reach its final
position. Check for mechanical
binding, encoder problems, motor
failure, insufficent voltage to motor.
See 00200002 See 00200002
00220003 User Side Rail Motor failed to
complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder. Check for mechanical
binding, encoder problems, motor
failure, insufficient voltage to motor.
See 00200003 See 00200003
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Error Code Error Category Description Causes Resolution Actions
00220004 User Side Rail Motor has been
disabled by a watchdog c ircuit.
Software crashed preventing
electronics f rom shutting down.
Probable software error, request
software fix.
See 00200004 See 00200004
00220005 User Side Rail Motor is under open-
loop control, not servo control.
Motor is disabled in software, request
software fix.
See 00200005 See 00200005
00220006 User Side Rail Motor is under servo
control, not open-loop control.
Motor is under servo control, not open-
loop control in software, request
software fix.
See 00200006 See 00200006
00220007 A User Side Rail Motor hardware
failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
See 00200007 See 00200007
00220008 User Side Rail: Too many motors
defined. Request software fix. See 00200008 See 00200008
00220009
User Side Rail: too much power
required to hold position. Mechanical
failure, motor failure, insufficient
voltage to motor.
Motor is having to work too hard to
hold position. Check binding or
obstruction in mechanical system, or
motor not working well.
See 00200009 See 00200009
0022000A No User Side Rail motor encoderticks moving in positive direction.
No encoder ticks detected moving up.
Check motor, power to motor,encoder reader is engaged on
encoder.
See 0020000A See 0020000A
0022000B No User Side Rail motor encoder
ticks moving in negative direction.
No encoder ticks detected moving
down. Check motor, power to motor,
encoder reader is engaged on
encoder.
See 0020000B See 0020000B
0022000C
No User Side Rail motor encoder
ticks moving in positive or negative
direction.
No encoder ticks detected moving
either up or down. Check motor,
power to motor, encoder reader is
engaged on encoder.
See 0020000C See 0020000C
0022000D User Side Rail Motor Moving In
Wrong Direction.
Check reversed wiring, encoder,
motor. See 0020000D See 0020000D
0022000E User Side Rail Motor did not reach
target in the given time.
Motor is moving too slowly. Motor hastoo much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated
actuator is functioning within spec.
Unexpected physical resistance or physical slip is
affecting movement. Failing component.
Determine if motor or associated actuator is
functioning within spec.
0022000F User Side Rail Motor did not move off
top flag.
Motor is trying to move sensor off of
op flag, but is unable to do so. Check
op flag position with regard to sensor,
and sensor operation.
Service-side rail motion problem. Check flag position with regard to sensor, and
sensor operation.
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Error Code Error Category Description Causes Resolution Actions
00220010 User Side Rail Motor did not move
onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Check bottom flag position with
regard to sensor, and sensor
operation.
Service-side rail motion problem. Check flag position with regard to sensor, and
sensor operation.
00220011 User Side Rail Motor did not reach
top flag.
Motor is trying to move sensor onto
op flag, but is unable to do so. Check
op flag position with regard to sensor,
and sensor operation.
Service-side rail motion problem. Check flag position with regard to sensor, and
sensor operation.
00220012 User Side Rail Motor move failed
because cover is open.
The cover was opened while the rail
was moving, close the cover and try
the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
00230001 Service Side UV Shutter Motor move
was cancelled.
Motor move was stopped before
completion. Probably software
problem. Request software fix.
See 00200001 See 00200001
00230002 Service Side UV Shutter Motor is out
of position.
Motor was not able to reach its final
position. Check for mechanical
binding, encoder problems, motor
failure, insufficent voltage to motor.
See 00200002 See 00200002
00230003 Service Side UV Shutter Motor failed
to complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder. Check for mechanical
binding, encoder problems, motor
failure, insufficient voltage to motor.
See 00200003 See 00200003
00230004 Service Side UV Shutter Motor has
been disabled by a watchdog circuit.
Software crashed preventing
electronics f rom shutting down.
Probable software error, request
software fix.
See 00200004 See 00200004
00230005
Service Side UV Shutter Motor is
under open-loop control, not servo
control.
Motor is disabled in software, request
software fix.
See 00200005 See 00200005
00230006
Service Side UV Shutter Motor is
under servo control, not open-loop
control.
Motor is under servo control, not open-
loop control in software, request
software fix.
See 00200006 See 00200006
00230007 A Service Side UV Shutter Motor
hardware failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
See 00200007 See 00200007
00230008 Service Side UV Shutter: Too many
motors defined. Request software fix. Request a software fix. See 00200008 See 00200008
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Error Code Error Category Description Causes Resolution Actions
00230009
Service Side UV Shutter: too much
power required to hold position.
Mechanical failure, motor failure,
insufficient voltage to motor.
Motor is having to work too hard to
hold position. Check binding or
obstruction in mechanical system, or
motor not working well.
See 00200009 See 00200009
0023000A
No Service Side UV Shutter motor
encoder ticks moving in positivedirection.
No encoder ticks detected moving up.
Check motor, power to motor,encoder reader is engaged on
encoder.
See 0020000A See 0020000A
0023000B
No Service Side UV Shutter motor
encoder ticks moving in negative
direction.
No encoder ticks detected moving
down. Check motor, power to motor,
encoder reader is engaged on
encoder.
See 0020000B See 0020000B
0023000C
No Service Side UV Shutter motor
encoder ticks moving in positive or
negative direction.
No encoder ticks detected moving
either up or down. Check motor,
power to motor, encoder reader is
engaged on encoder.
See 0020000C See 0020000C
0023000D Service Side UV Shutter Motor
Moving In Wrong Direction.
Check reversed wiring, encoder,
motor. See 0020000D See 0020000D
0023000E Service Side UV Shutter Motor did not
reach target in the given time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated
actuator is functioning within spec.
Unexpected physical resistance or physical slip is
affecting movement. Failing component.
Determine if motor or associated actuator is
functioning within spec.
0023000F Service Side UV Shutter Motor did not
move off top flag.
Motor is trying to move sensor off of
op flag, but is unable to do so. Check
op flag position with regard to sensor,
and sensor operation.
Service-side lamp shutter problem. Inspect lamp for mechanical obstruction of shutter
motion. Replace lamp assembly.
00230010 Service Side UV Shutter Motor did not
move onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Check bottom flag position with
regard to sensor, and sensor
operation.
Service-side lamp shutter problem. Inspect lamp for mechanical obstruction of shutter
motion. Replace lamp assembly.
00230011 Service Side UV Shutter Motor did not
reach top flag.
Motor is trying to move sensor onto
op flag, but is unable to do so. Check
op flag position with regard to sensor,
and sensor operation.
Service-side lamp shutter problem. Inspect lamp for mechanical obstruction of shutter
motion. Replace lamp assembly.
00230012 Service Side UV Shutter Motor move
failed because cover is open.
The cover was opened while the
motor was moving, close the cover
and try the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
00240001 User Side UV Shutter Motor move
was cancelled.
Motor move was stopped before
completion. Probably software
problem. Request software fix.
See 00200001 See 00200001
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Error Code Error Category Description Causes Resolution Actions
00240002 User Side UV Shutter Motor is out of
position.
Motor was not able to reach its final
position. Check for mechanical
binding, encoder problems, motor
failure, insufficent voltage to motor.
See 00200002 See 00200002
00240003 User Side UV Shutter Motor failed to
complete its move.
Sufficient PWM was applied formovement, but no movement detected
at encoder. Check for mechanical
binding, encoder problems, motor
failure, insufficient voltage to motor.
See 00200003 See 00200003
00240004 User Side UV Shutter Motor has been
disabled by a watchdog c ircuit.
Software crashed preventing
electronics f rom shutting down.
Probable software error, request
software fix.
See 00200004 See 00200004
00240005 User Side UV Shutter Motor is under
open-loop control, not servo control.
Motor is disabled in software, request
software fix. See 00200005 See 00200005
00240006 User Side UV Shutter Motor is under
servo control, not open-loop control.
Motor is under servo control, not open-
loop control in software, requestsoftware fix.
See 00200006 See 00200006
00240007 A User Side UV Shutter Motor
hardware failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
See 00200007 See 00200007
00240008 User Side UV Shutter: Too many
motors defined. Request software fix. See 00200008 See 00200008
00240009
User Side UV Shutter: too much
power required to hold position.
Mechanical failure, motor failure,
insufficient voltage to motor.
Motor is having to work too hard to
hold position. Check binding or
obstruction in mechanical system, or
motor not working well.
See 00200009 See 00200009
0024000A
No User Side UV Shutter motor
encoder ticks moving in positivedirection.
No encoder ticks detected moving up.
Check motor, power to motor,
encoder reader is engaged onencoder.
See 0020000A See 0020000A
0024000B
No User Side UV Shutter motor
encoder ticks moving in negative
direction.
No encoder ticks detected moving
down. Check motor, power to motor,
encoder reader is engaged on
encoder.
See 0020000B See 0020000B
0024000C
No User Side UV Shutter motor
encoder ticks moving in positive or
negative direction.
No encoder ticks detected moving
either up or down. Check motor,
power to motor, encoder reader is
engaged on encoder.
See 0020000C See 0020000C
0024000D User Side UV Shutter Motor Moving
In Wrong Direction.
Check reversed wiring, encoder,
motor. See 0020000D See 0020000D
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Error Code Error Category Description Causes Resolution Actions
0024000E User Side UV Shutter Motor did not
reach target in the given time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
User-side lamp shutter problem. Determine if motor or associated actuator is
functioning within spec.
0024000F User Side UV Shutter Motor did not
move off top flag.
Motor is trying to move sensor off of
top flag, but is unable to do so.
User-side lamp shutter problem. Check top flag position with regard to sensor, and
sensor operation.
00240010 User Side UV Shutter Motor did not
move onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so. User-side lamp shutter problem.
Check bottom flag position with regard to sensor,
and sensor operation.
00240011 User Side UV Shutter Motor did not
reach top flag.
Motor is trying to move sensor onto
top flag, but is unable to do so. User-side lamp shutter problem.
Check top flag position with regard to sensor, and
sensor operation.
00240012 User Side UV Shutter Motor move
failed because cover is open.
The cover was opened while the
motor was moving, close the cover
and try the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
00250001 Service Station Height Motor move
was cancelled.
Motor move was stopped before
completion. Probably software
problem. Request software fix.
S ervice stat ion l if t mot or problem. S ee 00200001
00250002 Service Station Height Motor is out of
position.
Motor was not able to reach its final
position. Check for mechanical
binding, encoder problems, motor
failure, insufficent voltage to motor.
S ervice stat ion l if t mot or problem. S ee 00200002
00250003 Service Station Height Motor failed to
complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder. Check for mechanical
binding, encoder problems, motor
failure, insufficient voltage to motor.
S ervice stat ion l if t mot or problem. S ee 00200003
00250004 Service Station Height Motor has
been disabled by a watchdog circuit.
Software crashed preventing
electronics f rom shutting down.
Probable software error, request
software fix.
S ervice stat ion l if t mot or problem. S ee 00200004
00250005 Service Station Height Motor is under
open-loop control, not servo control.
Motor is disabled in software, request
software fix. S ervice stat ion l if t mot or problem. S ee 00200005
00250006 Service Station Height Motor is under
servo control, not open-loop control.
Motor is under servo control, not open-
loop control in software, request
software fix.
S ervice stat ion l if t mot or problem. S ee 00200006
00250007 A Service Station Height Motor
hardware failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
S ervice stat ion l if t mot or problem. S ee 00200007
00250008 Service Station Height: Too many
motors defined. Request software fix. R equ es t a s of twar e f ix. Ser vi ce s tat ion l if t motor pr ob lem. See 00 20 000 8
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Error Code Error Category Description Causes Resolution Actions
00250009
Service Station Height: too much
power required to hold position.
Mechanical failure, motor failure,
insufficient voltage to motor.
Motor is having to work too hard to
hold position. Check binding or
obstruction in mechanical system, or
motor not working well.
S ervice stat ion l if t mot or problem. S ee 00200009
0025000A
No Service Station Height motor
encoder ticks moving in positivedirection.
No encoder ticks detected moving up.
Check motor, power to motor,encoder reader is engaged on
encoder.
See 0020000A See 0020000A
0025000B
No Service Station Height motor
encoder ticks moving in negative
direction.
No encoder ticks detected moving
down. Check motor, power to motor,
encoder reader is engaged on
encoder.
See 0020000B See 0020000B
0025000C
No Service Station Height motor
encoder ticks moving in positive or
negative direction.
No encoder ticks detected moving
either up or down. Check motor,
power to motor, encoder reader is
engaged on encoder.
See 0020000C See 0020000C
0025000D Service Station Height Motor Moving
In Wrong Direction.
Check reversed wiring, encoder,
motor. See 0020000D See 0020000D
0025000E Service Station Height Motor did not
reach target in the given time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated
actuator is functioning within spec.
Unexpected physical resistance or physical slip is
affecting movement. Failing component.
Determine if motor or associated actuator is
functioning within spec.
0025000F Service Station Height Motor did not
move off top flag.
Motor is trying to move sensor off of
op flag, but is unable to do so. Check
op flag position with regard to sensor,
and sensor operation.
Service-side lamp shutter problem. Inspect lamp for mechanical obstruction of shutter
motion. Replace lamp assembly.
00250010 Service Station Height Motor did not
move onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Check bottom flag position with
regard to sensor, and sensor
operation.
Service-side lamp shutter problem. Inspect lamp for mechanical obstruction of shutter
motion. Replace lamp assembly.
00250011 Service Station Height Motor did not
reach top flag.
Motor is trying to move sensor onto
op flag, but is unable to do so. Check
op flag position with regard to sensor,
and sensor operation.
Service-side lamp shutter problem. Inspect lamp for mechanical obstruction of shutter
motion. Replace lamp assembly.
00250012 Service Station Height Motor move
failed because cover is open.
The cover was opened while the
motor was moving, close the cover
and try the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
00260001 Service Station Height Motor move
was cancelled.
Motor move was stopped before
completion. Probably software
problem. Request software fix.
Service station wiper motor problem. See 00200001
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Error Code Error Category Description Causes Resolution Actions
00260002 Service Station Height Motor is out of
position.
Motor was not able to reach its final
position. Check for mechanical
binding, encoder problems, motor
failure, insufficent voltage to motor.
Service station wiper motor problem. See 00200002
00260003 Service Station Height Motor failed to
complete its move.
Sufficient PWM was applied formovement, but no movement detected
at encoder. Check for mechanical
binding, encoder problems, motor
failure, insufficient voltage to motor.
Service station wiper motor problem. See 00200003
00260004 Service Station Height Motor has
been disabled by a watchdog circuit.
Software crashed preventing
electronics f rom shutting down.
Probable software error, request
software fix.
Service station wiper motor problem. See 00200004
00260005 Service Station Height Motor is under
open-loop control, not servo control.
Motor is disabled in software, request
software fix. Service station wiper motor problem. See 00200005
00260006
Service Station Height Motor is under
servo control, not open-loop control.
Motor is under servo control, not open-
loop control in software, requestsoftware fix.
Service station wiper motor problem. See 00200006
00260007 A Service Station Height Motor
hardware failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
Service station wiper motor problem. See 00200007
00260008 Service Station Height: Too many
motors defined. Request software fix. Request a sof tware f ix. S ervice stat ion wiper mot or problem. S ee 00200008
00260009
Service Station Height: too much
power required to hold position.
Mechanical failure, motor failure,
insufficient voltage to motor.
Motor is having to work too hard to
hold position. Check binding or
obstruction in mechanical system, or
motor not working well.
Service station wiper motor problem. See 00200009
0026000A
No Service Station Height motor
encoder ticks moving in positive
direction.
No encoder ticks detected moving up.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but theencoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
0026000B
No Service Station Height motor
encoder ticks moving in negative
direction.
No encoder ticks detected moving
down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
0026000C
No Service Station Height motor
encoder ticks moving in positive or
negative direction.
No encoder ticks detected moving
either up or down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
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Error Code Error Category Description Causes Resolution Actions
0026000D Service Station Height Motor Moving
In Wrong Direction.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check for reversed wiring, encoder installation,
motor operation.
0026000E Service Station Height Motor did notreach target in the given time. Motor is moving too slowly.
Motor has too much load or encoder is damaged
or receiving insufficent voltage. Determine if motoror associated actuator is functioning within spec.
0026000F Service Station Height Motor did not
move off top flag.
Motor is trying to move sensor off of top flag, but is
unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
00260010 Service Station Height Motor did not
move onto bottom flag.
Motor is trying to move sensor onto lower flag, but
is unable to do so.
Check bottom flag position with regard to sensor,
and sensor operation.
00260011 Service Station Height Motor did not
reach top flag.
Motor is trying to move sensor onto top flag, but is
unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
00260012 Service Station Height Motor move
failed because cover is open.
The cover was opened while the motor was
moving, close the cover and try the operation
again.
Close the cover. Check cable. Replace switch.
00270001
Service Side Input Roller Motor move
was cancelled.
Motor move was stopped before
completion. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00270002 Service Side Input Roller Motor is out
of position.
Motor was not able to reach its final
position.
Check for mechanical binding, encoder problems,
motor failure, insufficent voltage to motor.
00270003 Service Side Input Roller Motor failed
to complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder.
Check for mechanical binding, encoder problems,
motor failure, insufficient voltage to motor.
00270004 Service Side Input Roller Motor has
been disabled by a watchdog circuit.
Software crashed preventing
electronics f rom shutting down. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00270005
Service Side Input Roller Motor is
under open-loop control, not servo
control.
Motor is disabled in software, request
software fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00270006
Service Side Input Roller Motor is
under servo control, not open-loop
control.
Motor is under servo control, not open-
loop control in software, request
software fix.
Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
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Error Code Error Category Description Causes Resolution Actions
00270007 A Service Side Input Roller Motor
hardware failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
Correct the associated hardware error.
00270008
Service Side Input Roller: Too many
motors defined. Request software fix. Request a sof tware f ix. S of tware problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that causethis error to appear and make a change request.
00270009
Service Side Input Roller: too much
power required to hold position.
Mechanical failure, motor failure,
insufficient voltage to motor.
Motor is having to work too hard to
hold position.
The software detects that more current than
normal is required to maintain the motor position.
Check binding or obstruction in mechanical
system, or motor not working well.
0027000A
No Service Side Input Roller motor
encoder ticks moving in positive
direction.
No encoder ticks detected moving up.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
0027000B
No Service Side Input Roller motor
encoder ticks moving in negative
direction.
No encoder ticks detected moving
down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
0027000C
No Service Side Input Roller motor
encoder ticks moving in positive or
negative direction.
No encoder ticks detected moving
either up or down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
0027000D Service Side Input Roller Motor
Moving In Wrong Direction.
The motor was c ommanded to move in one
direction, but the encoder feedback indicates it is
moving in the opposite direction.
Check for reversed wiring, encoder installation,
motor.
0027000E Service Side Input Roller Motor did
not reach target in the given time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated actuator is
functioning within spec.
0027000F Service Side Input Roller Motor did
not move off top flag.
Motor is trying to move sensor off of
top flag, but is unable to do so.
Motion was seen when the motor was commanded
to move, but there is an obstruction to the motion,
or sensor/flag interface is not correct.
Check top flag position with regard to sensor, and
sensor operation.
00270010 Service Side Input Roller Motor did
not move onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Motion was seen when the motor was commanded
to move, but there is an obstruction to the motion,
or sensor/flag interface is not correct.
Check bottom flag position with regard to sensor,
and sensor operation.
00270011 Service Side Input Roller Motor did
not reach top flag.
Motor is trying to move sensor onto
top flag, but is unable to do so.
Motion was seen when the motor was commanded
to move, but there is an obstruction to the motion,
or sensor/flag interface is not correct.
Check top flag position with regard to sensor, and
sensor operation.
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Error Code Error Category Description Causes Resolution Actions
00270012 Service Side Input Roller Motor move
failed because cover is open.
The cover was opened while the
motor was moving, close the cover
and try the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
00280001
User Side Input Roller Motor move
was cancelled.
Motor move was stopped before
completion. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that causethis error to appear and make a change request.
00280002 User Side Input Roller Motor is out of
position.
Motor was not able to reach its final
position.
Check for mechanical binding, encoder problems,
motor failure, insufficent voltage to motor.
00280003 User Side Input Roller Motor failed to
complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder.
Check for mechanical binding, encoder problems,
motor failure, insufficient voltage to motor.
00280004 User Side Input Roller Motor has
been disabled by a watchdog circuit.
Software crashed preventing
electronics f rom shutting down. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00280005 User Side Input Roller Motor is under
open-loop control, not servo control.
Motor is disabled in software, request
software fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00280006 User Side Input Roller Motor is under
servo control, not open-loop control.
Motor is under servo control, not open-
loop control in software, request
software fix.
Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00280007 A User Side Input Roller Motor
hardware failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
Correct the associated hardware error.
00280008 User Side Input Roller: Too many
motors defined. Request software fix. Request a sof tware f ix. S of tware problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00280009
User Side Input Roller: too much
power required to hold position.
Mechanical failure, motor failure,
insufficient voltage to motor.
Motor is having to work too hard to
hold position.
Check binding or obstruction in mechanical
system, or motor not working well.
0028000A
No User Side Input Roller motor
encoder ticks moving in positive
direction.
No encoder ticks detected moving up.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
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Error Code Error Category Description Causes Resolution Actions
0028000B
No User Side Input Roller motor
encoder ticks moving in negative
direction.
No encoder ticks detected moving
down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
0028000C
No User Side Input Roller motor
encoder ticks moving in positive ornegative direction.
No encoder ticks detected movingeither up or down.
The encoder reader is not detecting movement
when power is applied to the motor. Either themotor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader isengaged on encoder.
0028000D User Side Input Roller Motor Moving
In Wrong Direction.
The motor was c ommanded to move in one
direction, but the encoder feedback indicates it is
moving in the opposite direction.
Check for reversed wiring, encoder installation,
motor operation.
0028000E User Side Input Roller Motor did not
reach target in the given time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated actuator is
functioning within spec.
0028000F User Side Input Roller Motor did not
move off top flag.
Motor is trying to move sensor off of
top flag, but is unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
00280010 User Side Input Roller Motor did not
move onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Check bottom flag position with regard to sensor,
and sensor operation.
00280011 User Side Input Roller Motor did not
reach top flag.
Motor is trying to move sensor onto
top flag, but is unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
00280012 User Side Input Roller Motor move
failed because cover is open.
The cover was opened while the
motor was moving, close the cover
and try the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
00290001 Service Side Output Roller Motor
move was cancelled.
Motor move was stopped before
completion Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00290002 Service Side Output Roller Motor is
out of position.
Motor was not able to reach its final
position.
Check for mechanical binding, encoder problems,
motor failure, insufficent voltage to motor.
00290003 Service Side Output Roller Motor
failed to complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder.
Obstruction of motion, encoder system problem, or
power/cabling problem to motor.
Check for mechanical binding, encoder problems,
motor failure, insufficient voltage to motor.
00290004 Service Side Output Roller Motor has
been disabled by a watchdog circuit.
Software crashed preventing
electronics f rom shutting down. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
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Error Code Error Category Description Causes Resolution Actions
00290005
Service Side Output Roller Motor is
under open-loop control, not servo
control.
Motor is disabled in software. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00290006
Service Side Output Roller Motor is
under servo control, not open-loop
control.
Motor is under servo control, not open-
loop control in software, request
software fix.
Software problem.
Upgrade to the latest software version if possible.Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00290007 A Service Side Output Roller Motor
hardware failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
Correct the associated hardware error.
00290008 Service Side Output Roller: Too many
motors defined. Request software fix. Request a sof tware f ix. S of tware problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
00290009
Service Side Output Roller: too much
power required to hold position.Mechanical failure, motor failure,
insufficient voltage to motor.
Motor is having to work too hard tohold position.
Check binding or obstruction in mechanicalsystem, or motor not working well.
0029000A
No Service Side Output Roller motor
encoder ticks moving in positive
direction.
No encoder ticks detected moving up.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
0029000B
No Service Side Output Roller motor
encoder ticks moving in negative
direction.
No encoder ticks detected moving
down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
0029000C
No Service Side Output Roller motor
encoder ticks moving in positive or
negative direction.
No encoder ticks detected moving
either up or down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
0029000D Service Side Output Roller Motor
Moving In Wrong Direction.
Check reversed wiring, encoder,
motor.
The motor was c ommanded to move in one
direction, but the encoder feedback indicates it is
moving in the opposite direction.
Check for reversed wiring, encoder installation,
motor operation.
0029000E Service Side Output Roller Motor did
not reach target in the given time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated actuator is
functioning within spec.
0029000F Service Side Output Roller Motor did
not move off top flag.
Motor is trying to move sensor off of
top flag, but is unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
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Error Code Error Category Description Causes Resolution Actions
00290010 Service Side Output Roller Motor did
not move onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Check bottom flag position with regard to sensor,
and sensor operation.
00290011 Service Side Output Roller Motor did
not reach top flag.
Motor is trying to move sensor onto
top flag, but is unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
00290012 Service Side Output Roller Motor
move failed because cover is open.
The cover was opened while the
motor was moving, close the cover
and try the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
002A0001 User Side Output Roller Motor move
was cancelled.
Motor move was stopped before
completion. Probably software
problem. Request software fix.
Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002A0002 User Side Output Roller Motor is out
of position.
Motor was not able to reach its final
position.
Check for mechanical binding, encoder problems,
motor failure, insufficent voltage to motor.
002A0003 User Side Output Roller Motor failed
to complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder.
Check for mechanical binding, encoder problems,
motor failure, insufficient voltage to motor.
002A0004 User Side Output Roller Motor has
been disabled by a watchdog circuit.
Software crashed preventing
electronics f rom shutting down. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002A0005
User Side Output Roller Motor is
under open-loop control, not servo
control.
Motor is disabled in software. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002A0006
User Side Output Roller Motor is
under servo control, not open-loop
control.
Motor is under servo control, not open-
loop control in software, request
software fix.
Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002A0007 A User Side Output Roller Motor
hardware failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
Correct the associated hardware error.
002A0008 User Side Output Roller: Too many
motors defined. Request software fix. Request a sof tware f ix. S of tware problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
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Error Code Error Category Description Causes Resolution Actions
002A0009
User Side Output Roller: too much
power required to hold position.
Mechanical failure, motor failure,
insufficient voltage to motor.
Motor is having to work too hard to
hold position.
Check binding or obstruction in mechanical
system, or motor not working well.
002A000A
No User Side Output Roller motor
encoder ticks moving in positivedirection.
No encoder ticks detected moving up.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
002A000B
No User Side Output Roller motor
encoder ticks moving in negative
direction.
No encoder ticks detected moving
down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
002A000C
No User Side Output Roller motor
encoder ticks moving in positive or
negative direction.
No encoder ticks detected moving
either up or down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
002A000D User Side Output Roller Motor Moving
In Wrong Direction.
The motor was c ommanded to move in one
direction, but the encoder feedback indicates it is
moving in the opposite direction.
Check for reversed wiring, encoder installation,
motor operation.
002A000E User Side Output Roller Motor did not
reach target in the given time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated actuator is
functioning within spec.
002A000F User Side Output Roller Motor did not
move off top flag.
Motor is trying to move sensor off of
top flag, but is unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
002A0010 User Side Output Roller Motor did not
move onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Check bottom flag position with regard to sensor,
and sensor operation.
002A0011 User Side Output Roller Motor did not
reach top flag.
Motor is trying to move sensor onto
top flag, but is unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
002A0012 User Side Output Roller Motor move
failed because cover is open.
The cover was opened while the
motor was moving, close the cover
and try the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
002B0001 Service Side Alignment Bar Motor
move was cancelled.
Motor move was stopped before
completion. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002B0002 Service Side Alignment Bar Motor is
out of position.
Motor was not able to reach its final
position.
Check for mechanical binding, encoder problems,
motor failure, insufficent voltage to motor.
002B0003 Service Side Alignment Bar Motor
failed to complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder.
Check for mechanical binding, encoder problems,
motor failure, insufficient voltage to motor.
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Error Code Error Category Description Causes Resolution Actions
002B0004 Service Side Alignment Bar Motor has
been disabled by a watchdog circuit.
Software crashed preventing
electronics f rom shutting down. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002B0005
Service Side Alignment Bar Motor is
under open-loop control, not servo
control.
Motor is disabled in software. Software problem.
Upgrade to the latest software version if possible.Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002B0006
Service Side Alignment Bar Motor is
under servo control, not open-loop
control.
Motor is under servo control, not open-
loop control in software, Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002B0007 A Service Side Alignment Bar Motor
hardware failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
Correct the associated hardware error.
002B0008Service Side Alignment Bar: Toomany motors defined. Request
software fix.
Request a sof tware f ix. S of tware problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. Ifrepeatable, document the conditions that cause
this error to appear and make a change request.
002B0009
Service Side Alignment Bar: too much
power required to hold position.
Mechanical failure, motor failure,
insufficient voltage to motor.
Motor is having to work too hard to
hold position.
Check binding or obstruction in mechanical
system, or motor not working well.
002B000A
No Service Side Alignment Bar motor
encoder ticks moving in positive
direction.
No encoder ticks detected moving up.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
002B000B
No Service Side Alignment Bar motor
encoder ticks moving in negative
direction.
No encoder ticks detected moving
down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but theencoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
002B000C
No Service Side Alignment Bar motor
encoder ticks moving in positive or
negative direction.
No encoder ticks detected moving
either up or down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
002B000D Service Side Alignment Bar Motor
Moving In Wrong Direction.
The motor was c ommanded to move in one
direction, but the encoder feedback indicates it is
moving in the opposite direction.
Check for reversed wiring, encoder installation,
motor operation.
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Error Code Error Category Description Causes Resolution Actions
002B000E Service Side Alignment Bar Motor did
not reach target in the given time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated actuator is
functioning within spec.
002B000F Service Side Alignment Bar Motor did
not move off top flag.
Motor is trying to move sensor off of
top flag, but is unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
002B0010 Service Side Alignment Bar Motor did
not move onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Check bottom flag position with regard to sensor,
and sensor operation.
002B0011 Service Side Alignment Bar Motor did
not reach top flag.
Motor is trying to move sensor onto
top flag, but is unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
002B0012 Service Side Alignment Bar Motor
move failed because cover is open.
The cover was opened while the
motor was moving, close the cover
and try the operation again.
Cover open state detected. Close the cover. Check cable. Replace switch.
002C0001 User Side Alignment Bar Motor move
was cancelled.
Motor move was stopped before
completion. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002C0002 User Side Alignment Bar Motor is out
of position.
Motor was not able to reach its final
position.
Check for mechanical binding, encoder problems,
motor failure, insufficent voltage to motor.
002C0003 User Side Alignment Bar Motor failed
to complete its move.
Sufficient PWM was applied for
movement, but no movement detected
at encoder.
Check for mechanical binding, encoder problems,
motor failure, insufficient voltage to motor.
002C0004 User Side Alignment Bar Motor has
been disabled by a watchdog circuit.
Software crashed preventing
electronics f rom shutting down. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002C0005
User Side Alignment Bar Motor is
under open-loop control, not servocontrol.
Motor is disabled in software, request
software fix. Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002C0006
User Side Alignment Bar Motor is
under servo control, not open-loop
control.
Motor is under servo control, not open-
loop control in software, request
software fix.
Software problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002C0007 A User Side Alignment Bar Motor
hardware failure was detected.
A previous error caused this error.
Correct the associated hardware
error.
Correct the associated hardware error.
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Error Code Error Category Description Causes Resolution Actions
002C0008 User Side Alignment Bar: Too many
motors defined. Request software fix. Request a sof tware f ix. S of tware problem.
Upgrade to the latest software version if possible.
Reinstall the software if already on latest version. If
repeatable, document the conditions that cause
this error to appear and make a change request.
002C0009
User Side Alignment Bar: too much
power required to hold position.
Mechanical failure, motor failure,
insufficient voltage to motor.
Motor is having to work too hard to
hold position.
Check binding or obstruction in mechanical
system, or motor not working well.
002C000A
No User Side Alignment Bar motor
encoder ticks moving in positive
direction.
No encoder ticks detected moving up.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
002C000B
No User Side Alignment Bar motor
encoder ticks moving in negative
direction.
No encoder ticks detected moving
down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but the
encoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
002C000C
No User Side Alignment Bar motor
encoder ticks moving in positive or
negative direction.
No encoder ticks detected moving
either up or down.
The encoder reader is not detecting movement
when power is applied to the motor. Either the
motor did not move; or the motor did move but theencoder did not see any movement.
Check motor, power to motor, encoder reader is
engaged on encoder.
002C000D User Side Alignment Bar Motor
Moving In Wrong Direction.
The motor was c ommanded to move in one
direction, but the encoder feedback indicates it is
moving in the opposite direction.
Check for reversed wiring, encoder installation,
motor operation.
002C000E User Side Alignment Bar Motor did
not reach target in the given time.
Motor is moving too slowly. Motor has
too much load or encoder is damaged
or receiving insufficent voltage.
Determine if motor or associated actuator is
functioning within spec.
002C000F User Side Alignment Bar Motor did
not move off top flag.
Motor is trying to move sensor off of
top flag, but is unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
002C0010 User Side Alignment Bar Motor did
not move onto bottom flag.
Motor is trying to move sensor onto
lower flag, but is unable to do so.
Check bottom flag position with regard to sensor,
and sensor operation.
002C0011 User Side Alignment Bar Motor did
not reach top flag.
Motor is trying to move sensor onto
top flag, but is unable to do so.
Check top flag position with regard to sensor, and
sensor operation.
002C0012 User Side Alignment Bar Motor move
failed because cover is open.
The cover was opened wh