Hospitality Performance NetworkHospitality Performance Network
Your One-Stop Meeting Solution Source
HPN OverviewHPN OverviewWho are we?
Introduction to Hospitality Performance Network
Value of PartneringValue PropositionThe HPN ProcessClient & Vendor Partnerships
Pre-Event Planning ServicesHotel Site SelectionContract NegotiationOn-Site Staffing & ManagementRegistration & Database ManagementEvent Marketing ServicesGround Transportation & Destination ManagementTeam BuildingKeynote Speakers & Event Personalities
Additional ServicesGeneral Session & Production ServicesAudio Visual Support & Breakout CoordinationTheme Parties
Discovery ProcessQuestion & AnswersSample Budget
Who are we?Who are we?
HPN is an innovative full service meeting and event management company comprised of a team of seasoned hospitality industry
professionals, each boasting 15-20 years of experience.
The principals of the Hospitality Performance Network possess a broad base of knowledge including operations, legal and finance, conference
services, and sales and marketing. These areas of expertise, coupled with an “ownership” mentality, help position our organization as an
industry leader in overall meeting value enhancement.
Unlike most companies offering services similar to HPN, we offer a more consultative approach to doing business, with Service and Value being the top priorities. We take our knowledge and carefully chosen vendor
relationships and utilize them to maximize your overall meeting “Experience”. Our unique approach of utilizing “open book”
management of meetings and events separates our company from the rest of the industry.
The HPN ProcessThe HPN Process
Research
Your Company & Product
Your Customers & Competitors
Business Goals & Objectives
Understanding Past Events & Meetings
The HPN ProcessThe HPN Process
Design
Work Closely with your In-House Team
Staging & Signage that creates one cohesive message
A well thought-out Program Plan
An Event Outline & Budget
The HPN ProcessThe HPN Process
Present
Creative Concepts & Design
Full Budget Review
Cost Saving Strategies
The HPN ProcessThe HPN Process
Organize
Various Timelines and Critical Meeting Deadline
Confirm Logistics Plan and Manage Vendors
Weekly Meetings and Reports as designated
Professionally Manage all Budgets
The HPN ProcessThe HPN Process
Execute
On Time and On Budget
Seamless Event Execution
Full On-Site Management
World Class Customer Service
Client & Vendor PartnershipsClient & Vendor Partnerships
…A few of our satisfied customers
Client & Vendor PartnershipsClient & Vendor Partnerships
… A few of our Valued Partners
Site SelectionSite Selection
HPN uses its purchasing power to offer you the following volume discounts in order to provide the most effective leverage for your meeting budgets:
4th largest placement volume from our inception three years ago, placing over 800,000 rooms all over the world annually.
Over $60 million annually in meeting contracts globally.
No cost to you for site selection and contract negotiations with hotels
Extensive knowledge of hotels and resorts ensuring the best available rate
Contract NegotiationsContract Negotiations
HPN provides the tools to facilitate negotiations bringing HPN provides the tools to facilitate negotiations bringing opportunities for economies of scale and consistent company-opportunities for economies of scale and consistent company-
approved contract language.approved contract language.
All agreements are reviewed by HPN’s contract department to ensure proper verbiage.
Negotiate attrition and cancellation commitments to minimize your financial exposure.
Ensure appropriate concessions are included such as complimentary rooms, upgrades, discounts on food and beverage, audio visual and various extras.
Establish meeting requirements, breakouts, set-up times and meeting room names are included it the contract.
On-Site Staffing & ManagementOn-Site Staffing & Management
HPN will provide experienced on-site staff to coordinate and manage all logistical and hotel requirements. HPN on-site staff members are involved from the site selection to the final billing and are well prepared to handle all meeting needs.
Manage cut-off dates and rooming lists
Arrival & departure manifests
Work with transportation vendors to manage scheduled transfers
Coordinate with hotel to ensure smooth arrival and attendee check-in
Generate banquet event orders and group resume with Conference Service Manager
Coordinate audio visual requirements
Ensure all aspects of VIP arrivals are set (amenities, room drop, etc)
Monitor detailed meeting budget daily
Meet with accounting to ensure proper billing
Ensure all meeting & break out rooms are properly set
Supervise over all meal functions & events
Post conference billing and individual meeting reconciliation
Registration & Data Base ManagementRegistration & Data Base Management
Registration is a detailed and time extensive process
Attendees have a variety of individual requests and hotel reservations that must be correct
HPN is dedicated and committed to delivering personalized web enabled registration services conveniently managed 24-hours 24-hours a day
All obstacles of registration are managed by our staff to ensure your program is a stress-free success
Registration & Data Base ManagementRegistration & Data Base Management
On-Line Registration
Customized Forms & Reports
Registration Staff Management
Breakout Assignments
Real-Time Budget Tracking
Collateral Distribution
Billing Reconciliation
Custom Name Badges, Luggage Tags plus a variety of additional Marketing Materials
Signage, Banners and Program Booklets
Ala carte services allows you to customize management based on your specific meeting needs
Team BuildingTeam Building
We deliver corporate team building at the site of your choice - indoors or outdoors.
One hour, half-day, full-day and multi-day team building programs.
All team building activities are interactive, full of adventure and emphasize business applications.
We make your event fun, memorable and results oriented.
Build Stronger Teams
Improve Decision Making Abilities & Leadership Skills
Increase Communication
Problem Solving / Conflict Resolution
Enhance Customer Service
Aid in planning for and adapting to a continually changing future
Ground Transportation & Destination ManagementGround Transportation & Destination Management
Transportation Services
Coordinate arrival/departure transportation
Full-service transportation coordination by a team of experienced professionals
Uniformed Staff, Two-way radio communication, cell phones are standard
Transfers based on manifests to ensure best pricing and volume discounts
Off-site transportation to facilities or other events
Destination Management
Coordinate recreational activities
Local Tours & Attractions
Spouse Tours & Excursions
Theme Parties & Entertainment
Team Building Events
Keynote SpeakersKeynote Speakers
HPN… The Perfect Resource for Great Speakers
Access to thousands of the world’s most accomplished speakers
Creative speakers who deliver the right message at your next event
Bringing value to corporate audiences
Bringing audiences to their feet
Key Note SpeakerKey Note Speaker
… A few featured speakers
Bill Gates
Colin Powell George Bush Sr Herb Kelleher
Newt Gingrich Michael Eisner Michael Dell
Craig Barrett Tom Hopkins Steve Ballmer Ed Zander
Event PersonalitiesEvent Personalities
Access to top talent in the entertainment industryTop Corporate Entertainers
General Session Emcees
Comedic Entertainers
Popular Music Artists
Nationally Recognized Spokespeople
Emmy Award Winning Writers
Production ServicesProduction Services
HPN’s creative design & production team has planned world-class events for decades. Our team will manage your budget and execute an event that will exceed your expectations on time and on budget.
Theatrical Show Openings & ClosingFilm & Video ProductionScenic & Stage DesignSound & Lighting DesignAudio Visual ManagementTalent Procurement & ManagementScript Development & CoachingSpecial FX, Pyro & StuntsSponsor VisibilityDécor & CenterpiecesPower Point Development & ManagementSpeaker ManagementAudience Response Systems
Production ServicesProduction Services
… A few of our recent events
Production ServicesProduction Services
… A few of our recent events
Theme PartiesTheme Parties
A great theme with interactive entertainment and eye-popping décor gets the party started!
Creative Theme DevelopmentConceptual descriptions & renderingsInteractive EntertainmentAudience ParticipationFood & Beverage Integration
HPN Pricing CommitmentHPN Pricing Commitment
Management Fees5% of Gross Meeting BudgetFees charged only on services HPN Manages
• Additional ChargesAdditional Services range 10-15%
Transportation, Staging, Recreation, Etc
Open Book Accounting on All ServicesComplete disclosure of all costs & profit marginsCapped Management Fees
We look forward to the opportunity of working with We look forward to the opportunity of working with your prestigious organization!your prestigious organization!
Thank You for your time & consideration.
After hearing our presentation
We hope you will agree…For great meetings
HPN is the KEY!