HR ANALYTICS
TOOLS
Prof. Murli Viswanathan
Carnegie Mellon University
Key Takeaways
Global workforce analytics market valued at approximately USD 459.14 million in 2016 and is expected to reach approximately USD
1056.38 million by 2022 – Zion Market Research
• Great advances in AI, database, cloud, analytics and mobile technologies over the last decade
• Cloud-based HRMS with strong data integration, embedded AI, analytics and mobile tech finding increasing adoption
• Barriers for Government – Silos, data quality, integration, skillset, privacy, cost
• HR analytics tools come is different shapes and sizes• Create an organization-wide HR technology roadmap/strategy
after careful assessment of current state
Outline
Analytics Maturity & Selection
HR on the Cloud &
Enterprise HRM
Specialised Software
Analytics Tools
Demo
HRIS Vs HCM Vs HRMS
Mike Maiorino
Where’s HRM heading
Vendors are rolling out artificial intelligence tools, machine learning, mobile apps and other automated features that are making it possible for customers to use enterprise-wide HR data to support real-time decision-making.
http://www.workforce.com/2017/10/04/sector-report-hr-database/
Where’s HRM heading
© Sierra-Cedar
What are some of the common challenges you face with your HR analytics efforts?
PWC surveyed HR, HRIS and IT professionals from more than 300
companies about their organization’s use of HR technology.
Analytics Maturity – Assess yourself
Take a holistic approach to HR
© PWC
How to Select?
Best-in-Breed HRMS
• Latest technology• Low upfront cost• Immediate results • Expert vendors• Focused on specific
business needs
Integrated Enterprise HRMS
• Enterprise-wide solution• Integrated data• Expensive• Uniform interface• Vendor strength
One-size-fits-all
HR software –
does not exist!
Enterprise HR
Modern HRMS
WORKDAY
• Cloud-based Unified HR system resulting in increased efficiency
• Consistent workflows with flexibility• Robust reporting and analytics and
improved auditability and drill-down capabilities
• Real-time data across modules• Consistent user experience for all
users
Leading Vendors
COMPANY NAME TOTAL HRMS CLIENT
S
KEY CLIENTS
Acendre 200 U.S. Government Depts, Australian Tax Office
Epicor 400 ASU, LifeCare
Infor Healthcare, Schools
Kronos 1589 Puma, YMCA, Hospitals
SAP SuccessFactors 6200 Microsoft, Kellogg
Ultimate S/W 3700 Subway, Yamaha, Bloomin
Workday 1528 Netflix, HP
Cloud HCM
Specialised Software
HR Technology Landscape is Exploding
Capterra has identified 547 HR software products available across 17 different categories in 2015
Analytics Tools
The HR Analytics Process
Next generation in HR analytics Tools
• Connectors that extract data from source HRIS systems & external sources (e.g. social media)
• Ready-to-use data warehouse that securely stores unified data extracted from existing systems
• Powerful rule-based data integration features
• Easy-to-use tools to quickly cleanse and improve data quality
• Powerful predictive and prescriptive analytics capability
• Collect and connect employee survey results to core HR data
• Easily create drill-down management dashboard for visualizing HR metrics and scorecards
SAAS – Think Cloud
TABLEAU Vs PowerBI Vs QlikView
Example Dashboards
Example Dashboards
Datapine
TABLEAU
• Fast growing general purpose analytics tool
• Quickly connect to any data from multiple sources
• Find meaningful insights with ad-hoc discovery
• Easily create map views
• Drag and drop to create and share dashboards and stories
• Powerful quantitative features
• Easy to use
Excel & PowerBI• Microsoft products and leading tools for general analytics.
• Multiple data source integration.
• Powerful analytics and dashboarding
IBM Watson Analytics
• Analytics on the cloud (SAAS model)
• Automatically analyzes data, examines data quality, and determines the optimal analysis approach
• Supports exploratory, predictive, and visual analytics
• Using natural language processing (NLP), users are able to submit additional questions for analyses in a quick response format
• Integrated Social media analytics
• AI and cognitive platform
Open Source and other Free Tools
Open Source
• Pentaho
• RapidMiner
• JaspersoftCommunity
• BIRT
Cloud-based
• Google Data Studio
• IBM Watson Free
• TABLEAU Public
Proprietary
• QlikView Personal
• Power BI Free
• PrognozPersonal
Demonstrations
Final Words• Focus on data quality and integration!!
• Evaluate your needs/maturity in HR analytics
• HR analytics tool should drive data-driven decision making augmenting human decision making.
• MOST IMPORTANTLY – BE DILIGENT ABOUT EMPLOYEE PRIVACY & ETHICAL ISSUES
Analytics is here to stay. And agencies need to carefully think about their “data-driven” decision making culture.