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HR Demand Forecasting

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    Forecasting as a Part of Human ResourceForecasting as a Part of Human Resource

    PlanningPlanningDEMAND

    FORECASTING

    SUPPLY

    FORECASTING

    Determine

    organizational

    objectives

    Demand

    forecast for

    each objective

    Aggregatedemand

    forecast

    Doesaggregate

    supply meet

    aggregate

    demand?

    Go to feasibility analysis steps

    Choose human

    resource programs

    External programs

    ecruiting

    External selection

    Executive

    exchange

    !nternal programs

    "romotion

    #ransfer

    Career planning

    #raining

    #urnover control

    !nternal supply forecast External supply forecast

    Aggregate supply

    forecast$o

    %es

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    &ong ange

    'bjectives

    ( "lans

    'verall

    e)uirements

    for humanresources

    *or+ force

    e)uirements by

    occupational categories

    job s+ills etc

    ,hort terms goals-

    plans- programes

    ( budgets

    !nventory of

    "resent .uman

    esources

    !nventory by

    'ccupational

    categories

    s+ills-

    Demographic

    characteristics

    "rocedure for

    EvaluatingEffectiveness or

    .uman

    esources

    $et $e/

    .uman esource

    e)uirement

    &eading to

    action planning0

    1or ecruitment

    ( ,election

    $eeded

    $eeded

    eplacement

    or additions0

    &eading to plans

    for developing-

    transferring-recruiting (

    selecting

    needed people

    MAN POWER DEMAND FORECASTING

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    Causes of Demand for HumanCauses of Demand for Human

    ResourcesResources

    EconomicEconomicdevelopmentsdevelopments

    ,ocial2,ocial2

    political2legalpolitical2legalchallengeschallenges

    #echnological#echnologicalchallengeschallenges

    CompetitorsCompetitors

    ,trategic plan,trategic plan

    3udgets3udgets

    ,ales (,ales (productionproductionforecastsforecasts

    $e/ ventures$e/ ventures

    'rganizational'rganizational( job design( job design

    etirementsetirements

    esignationsesignations

    #erminations#erminations

    DeathsDeaths

    &eaves of&eaves ofabsenceabsence

    E!erna"E!erna"Or#an$%a!$ona"Or

    #an$%a!$ona" Wor&forceWor&force

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    HRP and En'$ronmen!a" Scann$n#HRP and En'$ronmen!a" Scan

    n$n#

    Environmental ,canningEnvironmental ,canning4 #he systematic monitoring of the major external forces#he systematic monitoring of the major external forces

    influencing the organization0influencing the organization0

    Economic factors5 general and regional conditionsEconomic factors5 general and regional conditions

    Competitive trends5 ne/ processes- services- andCompetitive trends5 ne/ processes- services- and

    innovationsinnovations

    #echnological changes5 robotics and office automation#echnological changes5 robotics and office automation

    "olitical and legislative issues5 la/s and administrative"olitical and legislative issues5 la/s and administrative

    rulingsrulings

    ,ocial concerns5 child care and educational priorities,ocial concerns5 child care and educational priorities

    Demographic trends5 age- composition-and literacyDemographic trends5 age- composition-and literacy

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    Scann$n# !(e In!erna" En'$ronmen!Scan

    n$n# !(e In!erna" En'$ronmen!

    Cultural AuditsCultural Audits4 Audits of the culture and )uality of /or+ life in anAudits of the culture and )uality of /or+ life in an

    organization0organization0

    .o/ do employees spend their time?.o/ do employees spend their time?

    .o/ do they interact /ith each other?.o/ do they interact /ith each other? Are employees empo/ered?Are employees empo/ered?

    *hat is the predominant leadership style of managers?*hat is the predominant leadership style of managers?

    .o/ do employees advance /ithin the organization?.o/ do employees advance /ithin the organization?

    3enchmar+ing3enchmar+ing

    4 #he process of comparing the organization6s processes#he process of comparing the organization6s processes

    and practices /ith those of other companies0and practices /ith those of other companies0

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    Forecas!$n# HR Re)u$remen!sForecas!$n# HR Re)u$remen!s

    Estimate of numbers and +inds of employees the organizationEstimate of numbers and +inds of employees the organization

    /ill need to implement organizational strategies and attain/ill need to implement organizational strategies and attain

    organizational objectives on future dates0organizational objectives on future dates0

    Demand for firm6s goods or services must be forecast0Demand for firm6s goods or services must be forecast0

    !nvolves consideration of alternative /ays of organizing!nvolves consideration of alternative /ays of organizing jobsjobs7job design- organizational design or staffing jobs87job design- organizational design or staffing jobs8

    Example 2 "ea+ production could be handled by temporaryExample 2 "ea+ production could be handled by temporary/or+ers or assigning overtime0 9achine brea+do/ns assigned/or+ers or assigning overtime0 9achine brea+do/ns assigned

    to maintenance department or handled by machine operatorsto maintenance department or handled by machine operators 1orecast is then converted into people re)uirements1orecast is then converted into people re)uirements

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    DEMADF!RE"A#$%&

    Assum'tions of

    Political

    en(ironment

    Assum'tions of

    #ocial en(ironment

    )usiness Plans

    Assum'tions of

    $ec*nolog+

    "on,itions

    Assum'tions of

    -a.or mar/et

    Assum'tions of

    Economic $ren,s

    Assumptions at the Time of demand Forecasting

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    Soc$a" Fac!ors * !t is common experience that a numberof /ell2conceived projects either do not ta+eoff or getdelayed due to social pressures0 !n such an event- thehuman resource demand forecasts made by the planners/ill undergo substantial changes0 Delays result in costescalation- changes in technology to accommodate theneeds:sentiments of society- changes in the location ofthe project etc0

    Tec(no"o#$ca" Fac!ors *apid changes in technologymany a times adversely affect human resources forecasts01rom the time a project is conceived to the time is

    implemented- substantial time lag may occur during/hich- changes in technology may ma+e the entireproject unviable0

    0

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    Po"$!$ca" Fac!ors *;nforeseen political factors

    might ma+e considerable impact on the business

    plans of enterprises0 #his is true especially forthose organizations /hich depend mostly only on

    international mar+ets either for the sourcing of

    their ra/ materials or for selling of their products

    and services0

    Econom$c Fac!ors *Economic factors often

    result in several planned activities being forced toundergo considerable change0

    1

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    Demand Generation -The reasons for the creation ofemployee demands are:

    Gro+!( * Gro/th- in traditional business- may lead to demand forhigher levels of production- sales volumes and services0

    Em,"o-ee Turno'er* Employee turnover or attrition is another

    reason for generation of manpo/er demands in an organization0

    Tec(no"o#$ca" S($f!s*Changes in technology ma+es an impact on anenterprise in more than one fashion0 #his may change the methods ofmanufacturing- processes and techni)ues- selling strategies could

    also become different and in the office- automation could bring abouta major change in the nature of /or+0 ,uch changes may result in aredundant and surplus /or+force and might also bring aboutshortages in the ne/ s+ills re)uired to manage the technology0

    11

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    !0 )uantify the jobs necessary for producing a given

    number of goods- or offering a given amount ofservices0 Determine the time that should be covered0 ,horter lengths of time

    are generally accurate than longer ones0 .o/ever- the time horizondepends on the length of the . plan /hich- in turn- is determined bythe strategic plan of the organization0

    0 Establish categories- also called states- to /hich employees can beassigned0 #hese categories must not overlap and must ta+e intoaccount every possible category to /hich an individual can beassigned0 #he number of states can neither be too large nor too small0

    @0 Count annual movements 7also called flo/s68 among states forseveral time periods0 #hese states are defined as absorbing 7gains orlosses to the company8 or non2absorbing 7change in position levels oremployment status80 &osses include death or disability- absences-

    resignations and retirements0 Gains include hiring- rehiring- transferand movement by position level0

    0 Estimate the probability of transitions from one state to another basedon past trends0 Demands a function of replacing those /ho ma+e atransition0

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    Analysis of present and future /or+loaddepends on the possibility of )uantifying the/or+ content in every area of an organizational0

    ,teps in /or+load analysis5

    Classification of /or+

    1orecasting the number of jobs

    Converting the projected jobs in man2hours Converting the man2hours into manpo/er

    re)uirement

    10

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    or/stu,+ $ec*niueor/stu,+ $ec*niue

    or+2study techni)ues can be used /hen it is possible to apply

    /or+ measurement to calculate the length of operations andthe amount of labor re)uired0

    #he starting point in a manufacturing company is theproduction budget- prepared in terms of volumes of salable

    products for the company as a /hole- or volumes of output forindividual departments0

    #he budgets of productive hours per unit of output are thenmultiplied by the planned volume of units to be produced to

    give the total number of planned hours for the period0

    #his is then divided by the number of actual /or+ing hours foran individual operator to sho/ the number of operatorsre)uired0

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    Allowance will have to be made forabsenteeism and idle time.

    Work-study techniques for directworkers can be combined with ratio-trend analysis to forecast for indirect

    workers, establishing the ratio betweenthe two categories. The same logic can be extended to any

    other category of employees.

    21

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    Forecasting Deman,Forecasting Deman,

    Quantitative MethodsQuantitative Methods

    Qualitative MethodsQualitative Methods

    Forecasting DemandForecasting Demand

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    uantitative 9ethods of 1orecasting .uantitative 9ethods of 1orecasting .

    DemandDemand

    Moving

    average

    Exponential

    smoothing

    Trends

    projections

    Averages data about HR

    demand from recent

    periods and projects

    them into the future

    Forecasters can var

    !eights for HR demand

    assigned to different

    past time periods used

    to project future HR

    demand"

    #umbers of peoplehired or re$uestedplaced on one axis%time is placed on theother axis" A straightline is plotted from pastto future to predict HR

    demand"

    &implicit"

    Data easil available"

    Ma be used to ta'e

    into account factors

    ignored b the moving

    average method (for

    example) cclical

    patterns*"

    Easil explained to

    managers"

    Easil prepared b HR

    planners"

    &implicit"

    Data easil available"

    Ma be used to ta'e

    into account factors

    ignored b the moving

    average method (for

    example) cclical

    patterns*"

    Easil explained to

    managers"

    Easil prepared b HR

    planners"

    Method Description Advantages Disadvantages

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    uantitative 9ethods of 1orecasting .uantitative 9ethods of 1orecasting .

    Demand 7cont08Demand 7cont08

    Regression

    +inear

    programming

    Actuarial

    models

    Mathematical formula

    used to relate staffing

    to several variables (for

    example) output)

    product mix) per capitaproductivit*"

    Assesses re$uired

    staffing level that

    matches desired output

    levels) subject to

    certain constraints (forexample) budget) cost*"

    Relate turnover to such

    factors as age and

    seniorit"

    ,an include man

    variables"

    Efficient use of all

    available data"

    Assesses !hat should

    be in the future) not

    !hat probabl !ill be"

    Reflect past"

    Mathematical

    complexit"

    Re$uires large sample

    si-es" Relies on past data"

    Managers are

    s'eptical of highl

    sophisticated

    methodolog"

    #umerous

    assumptions must be

    made"

    Ma not be accurate in

    individual cases"

    Method Description Advantages Disadvantages

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    uantitative 9ethods of 1orecasting .uantitative 9ethods of 1orecasting .

    Demand 7cont08Demand 7cont08

    .ses scenarios to test theeffect of variouspersonnel policies"

    Define /states0 in the

    organi-ation1such asstrateg levels)performance ratings"

    2dentif time period"

    Multipl number of peoplein each job categor bthe probabilit ofmovement bet!eenjob3position categories"Model assumes thatcurrent job3positioncategor is the chief

    determinant of movement"

    .seful for consideringalternative HRprograms"

    Help identif career

    patterns"

    Help perform turnoveranalsis"

    Ade$uate forconsidering alternative

    effects of various HRstrategies"

    Accurac varies"

    Re$uire some

    mathematicalsophistication"

    Accurac varies"

    #ot ade$uate for long4term forecasts"

    Re$uiresmathematicalsophistication"

    Method Description Advantages Disadvantages

    &imulations

    5robabilit

    matrixes

    First4orderMar'ov

    model

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    uantitative 9ethods of 1orecasting .uantitative 9ethods of 1orecasting .

    Demand 7cont08Demand 7cont08

    &ame as first4order

    Mar'ov model except that

    probabilit of movement

    is determined b (6*job3position categor and

    (7* the individual8s length

    of sta in the job class"

    More inclusive than a

    first4order Mar'ov

    mode"

    #ot ver useful for

    considering alternative

    effects of various HR

    strategies"

    Re$uires

    mathematical

    sophistication"

    Method Description Advantages Disadvantages

    &emi4Mar'ov

    model

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    ualitative 9ethods of 1orecasting .ualitative 9ethods of 1orecasting .

    Demand or ,upplyDemand or ,upply

    A group of expertsexchanges several roundsof estimates of HRdemand or suppl)

    normall !ithout meetingface to face" Feedbac'from other experts is usedb each individual to/fine4tune0 his or herindependent estimate"

    A small group of expertsmeets face to face" After aprocedure that involvesopen discussion andprivate assessments) thegroup reaches a judgmentconcerning future HR

    demand or suppl"

    ,an involve 'edecision ma'ers inprocess"

    ,an focus on !hat isexpected or desired infuture"

    #ot bound to the past"

    &ame as for Delphitechni$ue"

    9roup discussionscan facilitateexchange of ideas andgreater acceptance ofresults b participants"

    Highl subjective"

    :udgments ma notefficientl use

    objective data"

    &ame as for Delphitechni$ue"

    9roup pressure malead to less accurateassessments thatcould be obtainedthrough other means"

    Method Description Advantages Disadvantages

    Delphitechni$ue

    #ominalgrouptechni$ue


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