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www.peoplematters.in
HR TECHNOLOGY SPECIAL
This special supplement brings insights from 27 Heads of HR & technology experts on the latest trends in HR Tech and also includes an exhaustive buyer’s guide of the top technology players in India.
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Integrated talent management systems that are SMAC (social, mobile, provide analytics and are hosted on the cloud) will be the future in HR Tech
With HR investing more time on strategic processes like learning and development, retention and employee engagement, investment in outsourcing and technology will increase
Integrated data and data analytics will be a must have for HR to supply business leaders with reliable talent intelligence and HR metrics
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Cost Factor - Most of the application tracking systems are developed overseas and are thus expensive. Organizations want to see price value tradeoff when they invest
Security concern - Organizations dealing with sensitive data are reluctant to adopt SaaS based model due to security concerns
Standardization - Lack of standardization and compliance leads to customers getting restricted to one product, despite having the budget to afford a better technology
Integration – Lack of cross functional integration inside and outside HR and absence of a one-stopsolution leads to fragmentation of critical functions
Lesser India centric products – Requirement for vendors who can build technology which is suitable to the Indian need
Challenges
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EXPERTS SPEAK
One cannot imagine dealing with the pressures of volume and time without technical aids or automation.
Rajan Dutta, President, Corporate HR, Reliance Communications
Technology has transformed HR from a pure custodian of people-related information to a strategic business partner
Padma Rajeshwari Nandi, Senior Director, Head - Learning & Talent Development, Dr. Reddy's Laboratories
Technology is essential to increase efficiencies, but in certain places the human connect is also required
Gokul Santhanam, Senior Vice President & Head - Global Compensation & Benefits, MphasiS
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EXPERTS SPEAK
There is need for a product like Tally for HRMS, which is reliable and implemented easily
Sunil Goyal, COO, Sopra India
The domain of HR activity is evolving to integrate people processes with strategy implementation Dr. Anadi Pande, VP - HRM, Corp. Plg. & Strategy, Hero MotoCorp
HR technology will seamlessly facilitate collaboration and bridge the current divide between work and life
Ruben Selvadoray, Business HR Head, Airtel Business
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EXPERTS SPEAK
Integration with web for recruitment and e-learning programs has helped HR save lots of manual effort
Neelam Gill Malhotra, Vice President HR, CSC India
Effective HR is about strategy and what makes that strategy effective is heavy reliance on analytics Rajesh Rai, Director HR, Benetton
Technology is critical in providing HR process automation that's imperative for large process driven organizations
Ruchika Sethi, Head, People Team, Ernst & Young Global Shared Services India
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EXPERTS SPEAK
The future would witness a larger proportion of configurable/off the shelf solutions involving multiple processes
Vivek Tripathi, Chief Human Resource Officer, Lava International
Latest trends in HR show an emphasis on attrition control, retaining top talent and increasing productivity Sandeep Banerjee, Managing Director & Chief Executive Officer, Edenred (India)
Technology has evolved from payroll management to hiring the best employees at the optimum cost
Navin Chugh, Managing Director, First Advantage
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EXPERTS SPEAK
When it comes to choosing a vendor, an organization’s prime concern would be integrity & trust
Varun Aggarwal, Co-Founder and CTO, Aspiring Minds
Demand is towards rapid software rollouts & integrated modules with minimal data entries & maximum analytical help Pankaj Bhargav, CEO, HRMantra Software
HR technology is a quiet revolution that is capable of making HR infrastructure more nimble
Deepak Dhawan, Founder & CEO, Talentonic
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EXPERTS SPEAK
Productivity enhancement tools like social recognition & collaboration are shifting the paradigm
Paras Arora, CEO, TriggerO
From basic HRIS modules, HR technology now integrates employee data with in-depth analysis & HR dashboards Vishal Chhiber, Director – HR, Kelly Services
Technology is being channeled to create a single platform enabling the integration of different data
Balaji Ganesh, CEO, Adrenalin eSystems
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EXPERTS SPEAK
With the advent of affordable point solutions, organizations are aggressive in adopting HR technology solutions
Sreekanth Lapala, Co-founder & Chief Executive, TenXLabs
HR technologies are transforming from being software to a service Debdas Sen, Partner/Executive Director, PwC
HR managers are already utilizing employees' social network to hire & generate business value for companies
Ranjan Sinha, Co-Founder, MyParichay
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EXPERTS SPEAK
In the future, more web-based or "cloud" HR apps would be used across areas of HR
Bhuvaneswar Naik, Vice President – HR, SAP Labs India
Technology has made it easier to gather, collate, and deliver information & communicate with employees Sangeeta Singh, Partner - Human Resources, KPMG
There is a convergence between a broader platform view with cloud and Human Capital Management
James Thomas, Country Manager India Operations, Kronos Incorporated
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EXPERTS SPEAK
There has been a clear shift from information storage to information management to predictive business tools
Vishal Saha, Vice President – Technology, PeopleStrong
Technology & analytics are playing critical roles in almost all paradigms of talent management processes Saurabh Singh, National Head - Talent Assessment, Pearson Assessment
The biggest gap or lacunae in the current HCMS is capturing of intangible learning/tacit knowledge
Manish Upadhyay, Co-founder, Chief Evangelist, Liqvid eLearning Services
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Offices in India
Bangalore(Sales & Services)Ground Floor, TridibBagmane Tech ParkCV Raman NagarBangalore - 560093Tel: +91-80-4334 0500
MumbaiLevel 1Regus Trade CentreBandra Kurla ComplexBandra EastMumbai - 400051Tel: +91-22- 4070 0209
Delhi (NOIDA)A-8A, Tower A8th FloorKnowledge BoulevardSector - 62, Noida - 201301Tel: +91-120-4050400
Contact DetailsEmail: [email protected]: +91-80-4334 0500
Buyer’s profile
Kronos helps organizations across a variety of industries manage their most valuable, and expensive, strategic asset — their workforce. How? By giving them the tools and services they need to help them control labor costs. Minimize compliance risk. And improve workforce productivity. The easy- to-own workforce management solutions and services from Kronos make complete automation and high-quality information a reality and deliver the experience our customers expect.
Overview of product features
Kronos workforce management solutions cover the entire spectrum of workforce automation and optimization from workforce planning and allocating labor to tracking and analyzing labor data in an integrated real-time fashion covering the four dimensions of workforce management viz., Time, Absence, Schedule and Activities.
Key benefits
Kronos workforce management solutionshelp in:
• Reducing payroll costs by eliminating leakages that can be upto 5% of payroll costs• Provide real-time workforce visibility to managers to make better deployment decisions• Help track employee productivity in real-time• Help improve employee satisfaction by providing blue-collared inclusivity through attendance cum self-service kiosks• Helps in automating management of all kind of workforce including contract Workforce
Key differentiators
Kronos is unique in its ability to provide complete end -to - end automation for workforce management with the blend of software and hardware to provide real-time integrated data.
Integration Details
Kronos Workforce Integration Manager enables Kronos solutions to co-exist with other legacy applications like ERPs or access control systems and provides a seamless connectivity for data flow acrosssystems.
Testimonial/Referrals
Please visit www.kronos.in and www.kronos.com
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OFFICES IN INDIA
New DelhiC-771, New Friends ColonyNew Delhi – 110065Tel: +91-11-41629838
GurgaonSuite No. 1009, 10th FloorPark Centra, Sector 30Gurgaon – 122001, HaryanaTel: +91-124-4654513
Contact Details
[email protected]@talentonic.com
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Talentonic has been in operation for over 24 months and has already acquired intellectual property in its name, having invested in and developed a unique compensation management solution, which can be customized to meet the needs of clients.
Overview of services
1.Strategic HR consulting2.Total compensation design3.Variable income design4.Design of long term compensation and equity compensation plans5.Take Action Solutions , a technology based solution for action oriented individuals and team development initiatives, designed to address various organization wide initiatives such as a new leadership competency model and a values initiative or an employee engagement action planning. In collaboration with Center for Talent Solutions in Denver, Colorado6.TalentComp is our compensation management product, which has an annual bonus as well as salary review module7.TalentMap is our HR analytics service area . We partner with Lunexa Advantage, a BI firm out of SF, California to bring a capability to define business requirements, operate at the database level for data integration strategies and source rationalization as well as at the technology layer to design dashboards and train the client team
Key differentiators
Our key differentiator is our product-service integration DNA. We combine strong practical HR experience across public and private sectors and across the old and new economy; we also interface that strong practical experience with understanding of best practices in consulting and consulting methodology.
Engagement models
1.Long duration HR Advisory services to assist organizations to build the entire infrastructure from organization structure to compensation. Particularly useful for rapidly growing organizations and start ups.2.On the technology side, we work flexibly to cater to engagement models that suit the client context and requirements
Pricing
Retainer model on a per diem basis, which typically suits long term strategic HR work. On compensation design and strategy assignments, we work on an effort basis. On the technology side, we work on both upfront fees as well as per user charges.
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Offices in India
Mumbai, Delhi, BangaloreContact Details022-40929208/[email protected]
SHL is a truly global business, providing behavioral and ability assessment tools and services in 30+ languages. SHL was founded in 1977 and is present in more than 50 countries. Our solutions are backed byyears of scientific research, extensive trials and robust validation studies. SHL’s products and services help companies meet the challenges of recruiting, managing and retaining their best talent.
Buyer’s profile
Corporates
Overview of product features
• Wide range of tests including – Ability, Personality, Motivational, Situational Judgment, IT Skills, Call Centre, etc.• Assessment and Development Centers, Training.
Key benefits
SHL gives you the People Intelligence that helps you have the right person for the right job.
Key differentiators
Highly validated and reliable products and services with a wide range of variety that can be customized to your needs.
Type of purchasing option: License, Host or SaaS
All possible
Integration details
Can integrate with a large number of ATS providers.
Testimonial/Referrals
“Since the time that SHL assessment reports have become part of our recruitment process our attrition has come down drastically and we have been able to select the right talent. These reports help us to develop them (talent) in the right direction based on the areas of improvements suggested in the reports. We have also started using the sales reports for our high performing sales staff to further develop them in managerial abilities. Reports like PJM, actually help us to map candidates’ potential to our requirements and CCSQ helps us to get the right front line sales personnel. SHLhas become a part of our organizational development and we feel that we have made a right decision in selecting SHL assessment reports.”
“The OPQ gives a good interpretation of the candidates’ working relationships and professional personality. We have been using it to augment our leadership development program and the feedback given. It is easyto interpret, and the participants find is useful when building their action plans.”-KPMG
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Office in India
Registered OfficeBlock B6, Vindhya C6IIIT CampusGachibowliHyderabad - 500 032
Hyderabad40/A, Jaybheri EnclaveGachibowliHyderabad - 500 032Tel: +91-99897 43025
Chennai66/67, Lakshmi ArcadeGoudia Mutt Road,Royapettah, near Music AcademyNext to Gowdia Mutt TempleChennai - 14Tel : 044 - 6600 930096771 3040099402 27333
Hyderabad, Bengaluru, Chennai, Mumbai, New Delhi, Pune
Contact DetailsTel: [email protected]
TenXLabs (www.tenxlabs.com) delivers best in class technology solutions for its clients at lower Total Cost of Ownership (TCO). Based on the principles of frugal engineering, TenXLabs creates highly optimized solutions that deliver meaningful stakeholder outcomes.
Buyer’s profile
Organization having 50 to 10000 employees
Overview of product features
• Recruitment Process Manager (RPM)• Human Resource Information System (HuRIS)• Payroll Self Service (PSS)• Claims Management System (CLAIMS)• Flexi Salary System (FlexSal)• Leave Management System (LeMS)• Attendance Management System (AttMS)• Survey Management System (SURVEY)• Performance Management System (PerforMS)• Training and Employee Development System (TREDS)• Travel and Expense Management System (TMS)• Resource Allocation and Time Sheet Entry System (RATES)• Exit Management System (ExiMS)• Query Management System (QMS)• Reports
Key differentiators
Product built on strong HR domain expertise and advanced technology• Simple to use software• One stop online solution related to HR technology, including payroll processing• Faster implementation• Track record of implementations and customer support
Type of purchasing option: License, Host or SaaS
Offered in License, Hosting, and SAAS model
Integration details
Ready to integrate with any third party tool like biometric devices, SAP, accounting software or other ERP’s
Testimonial/Referrals
Novartis, Qualcomm, Columbia Asia Hospitals, Hindustan Unilever, MuthootFincorp, Pearson, IDBI Federal Life Insurance
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Office in India
Neterson Technologies Pvt. Ltd.(A Neterwala Group Company)Mulla Baug, S.V.RoadNr. Hill Crest Society, ManpadaThane (W) 400 610 IndiaTel: +91 22 25899059+91 22 25898120+91 22 [email protected]
Neterson Technologies, the IT arm of the Neterwala Group has embarked on an ambitious project of filling a much needed gap in the integration of workforce management with best in class HR practices. This business critical HR suite is called HR Align Ver 2.0.
HR Align’s key features
• Web enabled/client server architecture• Completely scalable• Flexible work flow management• Analytical/Graphical dashboards for CEO, HR head and line managers• Employee & manager self-service• Powerful search, summary, reports and queries• Critical MIS reports• Retrieve archive files• Sample letters/templates• Auto reminders/alerts/‘to do’ notification• Auto generation of Birthday/Anniversary greetings• Alerts & reminders on mobile and email id• Enhanced security system• Extensive tool tip features• Embedded HR best practices
Modules in HR Align
Administrative level excellenceService level excellenceStrategic level excellence
Other Services: HR consultancy & training
• Organization restructuring & job profiling• Competency mapping• Compensation restructuring• Balanced Scorecard based performance dashboards• Assessment and development centers• Policy formulation and implementation• Management development and coaching & mentoring• HR audit & 360 degrees feedback• Onsite & online training
Type of purchasing option
HR Align is available in both License as well asSaaS model, depending on client preference
Integration details
HR Align can be successfully integrated withany existing ERP.
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Offices in India
• Mumbai (Corporate Office)• Delhi• Bengaluru
Contact Details65-70,Ground FloorKesar ResidencyBehind Bhagavati HotelCharkop MarketKandivali (West)Mumbai-400 067, IndiaTel: + 91 022 33688000
HRMantra Software Pvt. Ltd. develops, markets and supports India’s most comprehensive and the only fully web-based HR & payroll software called HRMantra and our website address is www.hrmantra.com. HRMantra is not only the 1st fully web-based HR & payroll software to have hosted it as a service, but is also now the 1st such software to be offered on mobile phones. We are a ISO 27001:2005 certified firm.
Key benefits
• All HR processes from candidate entry till employee exit are fully automated• HR business intelligence using customizable personalized dashboards with 3D charts• ESS using cell phones for phenomenal cost savings and great reduction in your firm’s carbon footprint• SMS based work flows for faster business decision capability• HR portal with ESS, work-flows via email, dates reminders & pop-ups, schedulers & skins• So user friendly that 97 percent of your employees can start using the software without any training• With minimal HR & IT staff, get more output from all, worry less about attrition and sourcing costs• Get integrated reports of all locations and intra group firms easily giving 10 times cost benefits
Key differentiators
• HRMantra Mobile Application for enabling self-service on the ‘go’• SMS based workflows• Not a version based system• Workflow based parameterization• Flexible escalation matrix• 27001-2005 certified• Configurable MIS reports with In-built report designer• Formula builders
Integration details
• HRMantra has been developed using ASP. NET technologies• The backend is SQL server or Oracle. We have incorporated multithreading technologies to speed up the responses• It has a detailed help module and in addition, we offer full training and support• HRMantra is a solution that has been developed for all types of companies• It can be easily upgraded for all types of companies as per requirements
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Office in India
QuadMo Solutions#32/1, Ground Floor18th CrossSadashivanagarBangalore - 560 080India
Contact DetailsTel: +91-080-6533 3330Fax: +91-080-23619696To schedule a personalizeddemo: please send us a noteon [email protected] orplease call on +91 99000 00533
QuadMo’s industry leading social employee rewards & recognition platform, SPOTLIGHT, brings innovative, exciting and easy to use features, which are successfully engaging and empowering employees, thereby increasing employee productivity and loyalty to the corporates. QuadMo’s solution can plug with any vendor’s merchandise catalog, giving you complete freedom from redemption and delivery related hassles! QuadMo Solutions is today partnering with HR leaders to be at the forefront of strategic value creation via Rewards & Recognition with many innovations in this space.
Buyer’s profile
HR heads, CXOs, business unit heads
Key features and benefits
•It’s a centralized 360 degree platform•It’s social•It has video, voice, mobile•It brings badges, icons•It allows a plug and play reward catalog and rewards points mapping•It has the best business rules and workflow•It offers on-demand reports, analytics and budget tracking
Key differentiators
• Our solution is completely customizable per corporate.• The only corporate social platform that allows you to decide how social you want to be!• The only R&R solution, where personalizedvideo and voice congratulations can be delivered directly to employees’ mobile phones!• An optional Facebook/LinkedIn app for youto enhance corporate branding and referralrecruitment via your R&R program.• Ability to plug-in with any vendor’s merchandizecatalog.
Integration details
Integrates with any HRMS or Intranet deploymentwith single sign-on capabilities.
Pricing
Monthly license fee/Annual license fee
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Office in India
MumbaiA1- Godrej Industries ComplexOff Eastern Express HighwayVikhroli (East)Mumbai - 400079Tel: +91 22 67380300
New Delhi6th Floor, DLF CentreSansad MargNew Delhi - 110001Tel: +91 11 4298 0100
Gurgaon7th Floor, Tower CBuilding No 8DLF Cybercity, Block BPhase 2, Gurgaon - 122 002Tel: +91 124 467 2000
BangaloreEmbassy HeightsNo. 13, Magrath Road7th Floor, ‘C’ WingBesides Hosmat HospitalSymphony ServicesBangalore - 560025Tel: +91 80 4052 6800
ChennaiAmarasri, 8th floor455, Anna SalaiTeynampetChennai - 600 018Tel: +91 44 43430000
Accenture is a global management consulting,technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performancebusinesses and governments.
Buyer’s profile
CHROs, business heads, heads of operations, CIOs and decision makers across verticals in the world’s leading companies and governments. Accenture works with organizations of all sizes—including 96 of the Fortune Global 100 and more than three quarters of the Fortune Global 500.
Overview of offering
Accenture’s talent & organization performancepractice works with clients globally in the areasof learning, talent management, HR transformation,change management & organization effectiveness. Recently there has been a new thrust and focus on building advanced analytics capability which will cut across all these domain areas – organizational analytics, workforce analytics, culture analysis & alignment, custom analytics solutions.
Key differentiators
Based on ongoing analytics work with companiesacross a variety of industries, Accenture has developed an approach that enables organizations to leverage analytics in a way that improves workforce planning, more closely aligns organizational capabilities with business strategy & ultimately derives better business value from workforce talent. What Accenture calls “human capital analytics” can help companies answer important questions: What programs really drive better workforce performance? After a merger or restructuring, what organizational and talent levers need to be moved to get the company performingat peak efficiency? Which top performers in the organization are at risk of leaving and how might they be enticed to stay? Answers to these questions and others like them can have measurable impacts on performance: cutting HR expenses, reducing workforce costs, increasing employee productivity and improving service to customers.
The key differentiators are therefore:• Data driven insights using advanced statisticaland data modeling tools• Business outcomes focused• Predictive and forecasting capabilities
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Office in IndiaGurgaon, Delhi, Mumbai,Hyderabad and BangalorePeopleStrong HR ServicesA-10, Infocity, Sector - 34GurgaonHaryana-122001Tel: +91 124-4782400
PeopleStrong HR Services Pvt. Ltd. is a leading HR outsourcing company specializing in HR shared services, payroll and recruitment solutions. Over the last few years PeopleStrong has been able to assist & help business leaders and CEO’s in transforming the people agenda. PeopleStrong acts as a trustee of their people function and releases the strategic bandwidth for HR and business leaders.
Buyer’s profile
SME’s to medium to large size organizations wanting to implement the complete or a module of the TalentPact Suite Overview of product featuresTalentPact HCM offers the complete suite from hire to retire and contains the following modules required in the employee lifecycle management
• HRIS• Recruitment• Leave• Time and Attendance• Payroll• Helpdesk• Separation• Employee/Manager self-service portal
Key benefits
1. Scalable, service-oriented architecture2. Cloud-based solution (no IT Infrastructure required)3. Cost effective
Key differentiators
•Flexibility•Power of insight•Interoperability•Grows with you
Type of purchasing option: License, Host or SaaS
SaaS based implementation along with HRservice offerings
Integration Details
Supports integration with ERPs like SAP, Oracle, Peoplesoft and On Premise Biometric systems
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Offices in India
HEAD OFFICEOracle India Private LimitedDLF Building No 8, Tower CGround & 7th FloorDLF Cyber City,DLF Phase - IIGurgaon - 122002HaryanaTel: +91 124 4328000Fax: +91 124 4328101
NATIONAL SUPPORT CENTREOracle India PrivateLimitedNational Support CentreCommerce@MantriLevel 4, No. 12/1 & 2,N S PalyaBanerghatta RoadBangalore 560 076Phone: +91 80 41087000Tel: +91 80 41087000Fax: +91 8041089901/41131554
In India, Oracle has been operating for more than 20 years, first through a distributorship and thereafter through its own subsidiary since 1993. Among its various products and solutions, Oracle also offers world-class, award winning HCM solutions for organizations of every size, region and industry.
Overview of product features
With more than 300 metrics and 600 dimensionalattributes, Oracle Human Resources Analytics integrates data from a wide array of functionalareas in HR and finance, presenting the best toolsavailable to better source high quality applicants,and to reduce employee retention and absence costs.
Benefits:
•Workforce insight•Targeted workforce development•Improved compensation•Leave and absence•Better understanding of HR performance•US statutory compliance
Analytical models for business performanceOracle Hyperion Performance Scorecard is a balanced scorecard collaborative certified application that helps organizations to clearly articulate strategy and goals, communicate them across the enterprise, monitor key performance indicators, and improve business alignment.
Benefits:• Communicate effectively across the enterprise• Clarify business • Focus resources • Increase employee participation • Create value
Integration details
Oracle Human Resources Analytics is tightly integrated with other applications in the OracleBI Applications family to deliver better workforceinformation across the organizations to drive betterbusiness results.
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Offices in India
Bangalore(HO), New Delhi,Mumbai, Chennai
Contact [email protected] orcall 080-43531100 orvisit www.hirecraft.com
HireCraft Software Pvt. Ltd.India’s largest software product suite and a global benchmark in offering state-of-the-art products in hiring technology space with consistent growth of over 100%, year on year for last 5 years of being in business. HireCraft is present across India, GCC countries (Dubai) & started USA during this calendaryear. HireCraft is on a clear target to achieve #1 position in hiring technology and talent management technology in the industry across the world by 2020 or early.
Overview of product features
1. Fastest means to source resumes from any source like walk-ins, job portals, social networking portals, referrals2. Powerful parser to build your own strong and managed resume database and jobseekerrelations management3. End-to-end workflow to manage the entire business lifecycle (from screening to on-boarding and commercials management)
Note: Once HireCraft suite is implemented, excelsheets, document in folders, reports making and tracker sheet making will be obsolete
Key benefits
Multi-fold increase cost savings, efficiency, productivity and professionally standardized business process.
Key differentiators
Significantly better than any product in the world today and the most comprehensive suite exists in the industry to automate all functional processes of business. Note: HiringRobot™ - The next thing in hiring technology to watch for during 2013.
Type of purchasing option: License, Host or SaaS
Available in License, Host or SaaS models
Integration detailsBuilt on SOA and architectural standard at par with best in the industry. Can be integrated to any external system including known ERPs.
Testimonial/Referrals
More than 450 top employers, consulting/staffing/executive search leaders use HireCraft.
HR Technology SupplementJuly 2012
For Further Information Kindly Contact
+91 (124) [email protected]
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