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HR250 SAP Employee Self-ServiceHR250
Release 640 04/06/2006
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HR250 SAP Employee Self-Service
THE BESTTHE BESTTHE BESTTHE BEST----RUN ERUN ERUN ERUN E----BUSINESSES RUN SAPBUSINESSES RUN SAPBUSINESSES RUN SAPBUSINESSES RUN SAP
HR250HR250HR250HR250Employee Self-Service
SAP R/3 4.6C, Workplace 2.11 2003/Q1
5004 3566
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SAP AG 2004
Copyright 2004 SAP AG. All rights reserved.
No part of this publication may be reproduced or transmitted inany form or for any purpose without the express permission ofSAP AG. The information contained herein may be changedwithout prior notice.
Copyright
Some software products marketed by SAP AG and its distributors contain proprietary software components of
other software vendors.
Microsoft, Windows, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.
IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400,
iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, and Informix are
trademarks or registered trademarks of IBM Corporation in the United States and/or other countries.
Oracle is a registered trademark of Oracle Corporation.
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or
registered trademarks of Citrix Systems, Inc.
HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web
Consortium, Massachusetts Institute of Technology.
Java is a registered trademark of Sun Microsystems, Inc.
JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and
implemented by Netscape.
MaxDB is a trademark of MySQL AB, Sweden.
SAP, R/3, mySAP, mySAP.com, xApps, xApp, and other SAP products and services mentioned herein as well as
their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other
countries all over the world. All other product and service names mentioned are the trademarks of their respective
companies. Data contained in this document serves informational purposes only. National product specifications
may vary.
These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated
companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and
SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP
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Group products and services are those that are set forth in the express warranty statements accompanying such
products and services, if any. Nothing herein should be construed as constituting an additional warranty.
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SAP AG 2002
Course Prerequisites
Required: HR051 Human Resources Essentials I
HR052 Human Resources Essentials II
Knowledge of the Human Resources application you want toWeb enable
Highly Recommended:
HR053 Human Resources Essentials III
HR305 Configuration of Master Data
HR940 Authorizations in HR
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Target Group
Audience: HR and Intranet project team members responsible
for implementing SAP Employee Self-Service
Duration: 2 days
Hints for the user
This training material is not a self-teaching program.The training material will only be complete in
combination with the trainer's explanations. Your training material leaves room for writing down this
additional information.
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Course Goals
Course Objectives
Course Content
Course Overview Diagram
Main Business Scenario
Contents
Course Overview
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The philosophy behind SAP Employee Self-Service (SAP ESS)
The SAP ESS services
Customizing SAP ESS
The mySAP Workplace and the Employee Self-Service role
The technical infrastructure of SAP ESS
SAP ESS user administration
Planning and implementing SAP ESS
Adapting and enhancing SAP ESS
Course Goals
This course teaches you about:
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Explain the SAP ESS philosophy
Explain and use the SAP ESS services
Describe and perform the steps necessary tocustomize SAP ESS
Describe the mySAP Workplace and theEmployee Self-Service role
Maintain SAP ESS users
Explain the necessary steps for a successfulSAP ESS implementation
Describe the technical infrastructure of themySAP Workplace and SAP ESS
Course Objectives
At the conclusion of this course, you will be able to
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Unit 6 Customizing SAP ESS
Unit 7 Enhancing SAP ESS
Unit 8 Planning andImplementation
Unit 9 Conclusion
Unit 1 Course Overview
Unit 2 Introduction to SAP ESS
Unit 3 SAP ESS Services
Unit 4 mySAP Workplace:Architecture and Roles
Unit 5 User Management
Preface
Appendix
Course Content
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Course Overview Diagram
Course Overview
Introduction to SAP ESS
SAP ESS Services
User Management
Customizing SAP ESS
Summary
Planning and ImplementationEnhancing SAP ESS
mySAP Workplace: Architecture and Roles
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The Caliber A Bicycle Company is an internationalcompany that sells bicycles and bicycleaccessories.
The Caliber A Bicycle Company has alreadyimplemented the SAP Human Resourcesapplications and is now evaluating SAP EmployeeSelf-Service (SAP ESS) to become the Intranetportal for their employees.
SAP ESS should support the employees in their
daily work and serve as a tool for using e-mail tofind information and to enter and maintain personaldata. It should also be used to perform such tasksas entering travel expenses and recording workingtime.
Main Business Scenario
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What is SAP Employee Self-Service (SAP ESS)?
The Philosophy
The Highlights
The Benefits
The SAP Internet Strategy: mySAP.com
The Changes to Release 4.6C
Introduction to SAP ESS
Contents
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Explain the SAP ESS philosophy
Describe the features of SAP ESS
Discuss the benefits of SAP ESS
Describe the relationship between SAP ESSand mySAP.com
Specify the most important new features
of SAP ESS in Release 4.6C
At the conclusion of this unit, you will be able to:
Introduction to SAP ESS : Unit Objectives
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Course Overview Diagram
Course Overview
Introduction to SAP ESS
SAP ESS Services
User Management
Planning and Implementation
Summary
Enhancing SAP ESS
Customizing SAP ESS
mySAP Workplace: Architecture and Roles
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The Caliber A Bicycle Company is implementingSAP Employee Self-Service.
SAP ESS provides employees with a powerfulinformation and service portal accessible throughtheir desktop computer.
This streamlines processes that are paper basedand administratively intensive within the company.
Introduction to SAP ESS : Business Scenario
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Introduction to SAP ESS
Basic Features of SAP ESS
SAP ESS in the mySAP.com Context
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The Personnel Department without ESS
Heavy work load caused by administrative andrepetitive tasks in the personnel department
Enterprise processes are carried out usingpaper or informally
Data is entered more than once and isprocessed by:
Employees
Managers
Computer personnel
RESULT:
Poor data quality and data redundancy
Inefficiency
Overworked human resources department
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SAP Employee Self-Service (SAP ESS) includes a number of easy-
to-use Web applications with which every employee in anenterprise can create, display, and maintain data in the R/3 Systemusing a browser.
SAP ESS offers transactions for:
Office
Working time
Business trips
Benefits
Jobs
Payment
Personal information
Training
Skills
Appraisals
Life and work events
What is SAP Employee Self-Service?
SAP ESS is an efficient means of accessing and maintaining data in real-time. It permits the off-load of
data entry activities and related tasks that are typically performed in a company's human resources,
payroll, benefits and travel departments.
SAP Employee Self-Service (SAP ESS) empowers employees to view, create, and maintain data any
time, anywherethrough their Web browser.
SAP ESS has an intuitive user interface and is therefore ideal for casual users.
SAP ESS provides a number of services for a variety of areas.
ESS development is currently working on Life and Work Events, in which the application and
information are combined in a way that supports employees in their decisions.
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Employees maintain their own data
Employees are responsible for someof their personal data
Information is supplied for allemployees
Simple and intuitive use
Let them do it themselves!
SAP ESS - The Philosophy
SAP ESS currently provdes more than 70 services.
Using SAP ESS employees can
Search the Who's Who Look in their calendar Check workflow work items Submit travel expenses Enter their working times Enroll themselves for benefits
Employee information can be obtained using SAP ESS:
Individual information (Payroll Result,Time Management, Travel Expenses, Skills...)
"Public information" (Who's Who, Calendar,Training Center, Employment Opportunities, ...)
SAP ESS is intuitive and easy to use.
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SAP ESS - The Highlights
Wide scope of functions
Can be personalized
Intuitive use
No double customizing
Workflow-enabled
Country-specific, languages,and currencies
Access at any time from anyplace
SAP ESS leverages the power of SAP, taking full advantage of R/3 business logic and functionality,
security, and audit functionality. SAP ESS primarily includes human resources capabilities, but also
offers logistical, financialand officefunctionality. SAP ESS utilizes the same database as the R/3
System. As a result, no dual customizingor reconciliationis required.
All the SAP ESS services are workflow-enabled. They work with the same R/3 business objects as the
R/3 System. If activities in the business objects trigger workflow events in R/3, then the same activities
will trigger workflow events in SAP ESS.
SAP ESS inherits the international architecture of the R/3 System, with its unsurpassed languageand
currencymanagement capabilities. It takes full advantage of the global capabilities of the R/3 System,
including country localization.
SAP ESS requires the mySAP Workplace, which can be used with the Microsoft Internet Explorer(orwith the Netscape NavigatorRelease 6.0) under the Windows, Mac OS and Unix operating systems.
The mySAP Workplaceprovides an intuitive and easy-to-use user interface that can be personalized.
The screens for the ESS services only contain the R/3 information that is relevant for the enduser. Little
to no training is required.
The SAP ESS menu and the individual SAP ESS services can be customized and enhanced. The
appearance of the SAP ESS services can be adapated to match the look and feel of the company's
Intranet and corporate identity.
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SAP ESS - The Benefits
Various intuitive services
Greater employee satisfaction Improved data quality and more efficient
processes
Time savings for employees, managers, andhuman resources personnel
Cost savings: Personnel costs
Printing and shipment costs
Avoids double maintenance Costs for error correction
Simple link between application and informationusing Life and Work Events
By enabling employees to maintain their own data and to have access to individual as well as public
information, companies empower employees to take responsibility and ownership. This increases
employee satisfaction and improves the accuracy of data.
Companies' human resources departments are freed from many of the data entry and related customer
service activities.
Companies save money by reducing the costs of paper, postage and data entry. Time is saved by
eliminating bureaucratic processes, thereby releasing those resources. SAP ESS does not require
expensive, time-consuming training.
If the life or work environment of an employee changes, the employee is supported in his decisions by
the application and by context-specific information. SAP ESS is part of the R/3 core system as of Release 4.5
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Introduction to SAP ESS
Basic Features of SAP ESS
SAP ESS in the mySAP.com Context
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INTEGRATEDPERSONALIZED
COLLABORATIVE
Platform for business collaboration
Industry-specific
Integrated, general business processes
Relationship building (communities)
External services integration (content)
One-step business (collaboration)
Application hosting
Internet business framework
CustomizableRole-specific
Single point of access to all
internal and externalservices
The SAP Internet Strategy: mySAP.com
mySAP.comis the SAP strategy for providing customer solutions. The name mySAP.comhas the
three components:
my
mystands for easy access to all the elements of mySAP.com
The mySAP Workplace provides users with personalized, role-specific access to the system.
SAP ESS is completely integrated in the mySAP Workplace. The Workplace is responsible for accessand navigation.
SAP
SAPstands for the powerful enterprise software provided using the Internet.
.com
.comstands for SAP's commitment to the Internet economy.
Business relationships and collaboration can be initiated and deepened using the Internet.
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The Elements of mySAP.com
Application Hosting Business Scenarios
Workplace Marketplace
Main elements of mySAP.com
The mySAP Workplace is an enterprise portal providing easy access to all system functions. The userlogs on once, after which access is possible to all mySAP applications.
ThemySAP Marketplaceis a portal for collaboration between multiple enterprises using the Internet.There are four main areas. Enterprises that are listed in the industry directory of the Marketplace can
take advantage of one-step business and can participate in industry-specific trade and communication
forums.
SAP has developed a number of business scenariosthat simplify trade and communication. SAP customers can use their mySAP components with hardware and software that is provided
externally by SAP and its partners. This procedure is called Application Hostingand can be selected
after implementation.
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The mySAP Workplace
Companyboundary
WorkplaceIndustry-specific
Role-specificMatches needs
Drag&Relate
Market-
place
3.1HR/3 4.6
FIFI LOLO
HRHR
CRMCRMKWKW
BBPBBPSEMSEM
APOAPO
BWBW
CFMCFM
mySAP.com components
OpenInternet
Standards
R/2R/2
OthersExternalSystems
Partner
SAPSAP
internal
external
mySAP.com
Internet servicesOther Internet services
VariousERP Systems
SingleSign-On
ESSESS
With Release 4.6C SAP Employee Self-Service is an integral part of the mySAP Workplace.
The mySAP Workplace is a role-oriented portal giving employees unified access to all the necessary
applications, information and services needed for their daily work at any time and at any place using the
Web browser.
Only a single logon is required for access to the Workplace and the applications it provides (Single
Sign-On).
SAP delivers a catalog of predefined role templates allowing companies to get up and running quickly
with the mySAP Workplace. Customers are free to customize these roles or define new ones of their
own. Roles are centrally maintained. When a role is updated, all assigned users can automatically take
advantage of the new additions. Users can configure the Workplace themselves. The Workplace is also delivered to suit the customer's
needs in a number of industry-specific and role-specific versions. By inserting links and transactions that
are frequently called, the Workplace can be configured to the requirements of the individual user. The
Drag&Relate function is already implemented.
The Workplace provides access to a number of mySAP.com and external components. R/3 Systems are
internet- and intranet-enabled with Release 3.1H.
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The mySAP Marketplace
One-StepBusiness
CommunitiesCommunities CommerceCommerce
ContentContent CollaborationCollaboration
http://marketplace.mysap.com
The mySAP Marketplace is divided into four main areas.
Companies can join a virtual industry communityin the "Communities" area. The members of thesecommunities exchange information in discussion forums. The "Communities" support and encourage
inter-enterprise collaboration.
The Marketplace also offers contentsthat are constantly updated. This includes comments aboutindustry-relevant events, industry news and trend information. The user can also display the current
stock market prices in a portfolio that can be configured to his requirements.
There is a separate industry directory for the Commercearea. Enterprises entered in the Marketplaceoffer their products and services here. Unified processing of a transaction ("one-step business") is
possible due to the integrated exchange of business documents. You can subscribe to a number of
online services on the start page of the Marketplace. The mySAP Marketplace also supports internet-supported collaborationbetween the enterprises.
The Marketplace permits one-step business: Goods and services can be bought and sold in a single step
in the Marketplace. Two processing systems ensure correct financial transactions in the background.
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Application Hosting
Hosting by SAP & Partner
ProductionProductionCustomer Solution
Internet
......BWBW HRHR
......BWBW
Test phaseTest phase ConfigurationConfiguration ImplementationImplementation ProductionProduction
ImplementationImplementation
HRHR
Application Hosting is divided into four phases: Testing (the customer tests the suggested solution),
configuration (definition of the solution), implementation and operation (internally or onlineby SAP &
partners).
In the test phase, those interested can test whether mySAP.com satisfies the company's requirements.A user account is set up for IDES, the SAP Internet demo system for the various industries.
During configuration, the customer can define his individual solution. You can configure SAP ESSusing a special Solution Map or directly in the system by answering simple catalog questions.
Implementationtakes place once the customer-specific SAP solution has been created. This can bedone in two ways:
- The customer installs hardware and software locally and implements the project.
- SAP provides all the hardware and software needed by the customer in the implementation phase.
After implementation, the customer can either run his production system himself (internal solution) orhave it run externally by SAP or one of its partners. SAP's Application Hostingreduces the costs for
new hardware and software maintenance. The customer only needs a Web browser for accessing the
Internet.
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Business Scenarios
Business Partner
CustomerVendorVendor
EmployeeEmployeeSelfSelf--ServiceService
BusinessBusiness--toto--
BusinessBusiness
ProcurementProcurement
CollaborativeCollaborative
ApplicationsApplications
PurchasingPurchasingOnlineOnline
SalesSales
Invoice/Invoice/
PaymentPaymentPaymentPayment
CollaborativeCollaborative
PlanningPlanningOnlineOnline
ServicesServices
Employee
Business-to-Business Procurement (BBP) and Employee Self-Service (ESS) are examples of business
scenarios.
Vendors can use SAP BBPto offer their product catalogs in the Internet or in company Intranets.Sales and procurement use the World Wide Web.
With SAP ESS, employees can for example order their own office supplies or maintain their personaldata. Purchase orders, requests and their modifications are passed to the SAP background system. The
first ESS scenarios were presented in 1996 in Release 3.1G.
Collaborationbetween business partners primarily involves cross-site planning and forecasting. The
parties involved hereby access the commonly used applications and the online services of external
vendors as required.
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SAP ESS 4.6C and mySAP.com
New functions were added and existingfunctions were enhanced.
The mySAP Workplace replaces the earlierESS menu.
SAP Employee Self-Service is now representedby the role Employee Self-Service.
What are the implications of mySAP.com
and R/3 System Release 4.6C onSAP Employee Self-Service ?
With Release 4.6C, you can only call the SAP Employee Self-Service applications from the mySAP
Workplace.
Your ESS licenses automatically authorize you to use the mySAP Workplace for the SAP Employee
Self-Service. Note that these licenses do not authorize you to use the mySAP Workplace for other SAP
components. You have to purchase these licenses separately.
As an ESS customer you are given the mySAP Workplace upon request.
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Explain the SAP ESS philosophy
Describe the features of SAP ESS
Discuss the benefits of SAP ESS
Describe the relationship between SAP ESS and
mySAP.com
Specify the most important new features
of SAP ESS in Release 4.6C
You are now able to:
Introduction to SAP ESS : Unit Summary
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Contents
Navigation in the mySAP Workplace
Employee Self-ServiceRole
SAP ESS Services
SAP ESS and Workflow
Life and Work Events
SAP ESS Services
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At the conclusion of this unit, you will be able to:
The SAP ESS Services: Unit Objectives
Navigate in the mySAP Workplace
Describe the SAP ESS services
Describe the relationship between SAP ESSand Workflow
Briefly describe Life and Work Events
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SAP ESS Services
Course Overview
Introduction to SAP ESS
User Management
Planning and Implementation
Summary
Enhancing SAP ESS
Customizing SAP ESS
mySAP Workplace: Architecture and Roles
Course Overview Diagram
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The Caliber A Bicycle Company wants to offer anIntranet service portal to its employees.
To reduce the expense, time, and resourcesrequired of a modified Intranet, the Caliber ABicycle Company wants to review what is availablein the standard delivery of SAP Employee Self-Service.
SAP ESS Services: Business Scenario
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SAP ESS and Workflow44
Life and Work Events55
SAP ESS Services33
Navigation in the mySAP Workplace11
Employee Self-ServiceRole22
Navigation in the mySAP Workplace
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Welcome Willi Workplace
mySAP.com Marketplace Update Adapt Info
FavoritesFinancial Accounting
Sales
Display Inquiries
Wonderland Enterprises
Display Request
Create Request
Meyer, Inc.
Infosystems
Generic Services
1
2
WorkSpace (MiniApps, Transactions, Websites)LaunchPad
ChannelBar
Drag&Relate
Inbox
Elements of the Workplace Browser Window
The Workplace is called by entering the corresponding URL (Internet address) in the Web browser. This
usually is done by clicking on a link (and not manually).
The syntax for the Workplace URL is typically
://[:]/scripts/wgate/sapwp/!, for example "https://workplace.wdf.sap-
ag.de:1042/scripts/wgate/sapwp/!".
The Workplace browser window has three areas:
Session Handling in the Workplace permits you to hold multiple applications in parallel in channels.The individual channels are displayed with icons in a vertical bar called the ChannelBarin the left
part of the browser window. By clicking on the channel icons you can switch back and forth between
the different applications.
When working with the Workplace you see your roles with the relevant entries in the LaunchPad.
You can also add your own entries (favorites) to the LaunchPad. When you log onto the Workplace, the list of MiniApps assigned to your role (such as stock ticker,
news, overview lists, reports) as well as MiniApps that you added yourself are displayed in the
WorkSpaceto the right. If you start a certain transaction in the LaunchPad (such as the transaction for
booking an invoice), this application is executed to the right in the WorkSpace.
With Drag&Relateyou can link and execute objects of an application with another application by
simply clicking them.
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1
4
Favorites MiniApps General
LaunchPad Language Other
Display dialog for Drag&Relate
Use channels (requires restart)
Expand and collapseLaunchPad
Initial screen(for the MiniApps)
Channel busy
Current channel
Log off
Adapt
Channel free
ChannelBar Functions
The ChannelBaris at the left edge of the Workplace browser window. Only one channel is normally
displayed the first time you log onto the Workplace. If you want to use all the channels, you have to
adapt your ChannelBar. You go to a new window withAdapt.Mark Use channelson tab page Otherof
tab General.
You can show and hide the LaunchPad in the ChannelBar. By clicking on the channel icons you can go
to different applications or navigate to the MiniApps. In this case you work with multiple browser
windows that are all displayed directly in the Workplace (as frames). The lowermost button is used to
log off.
You can assign an application to a channel. Channels that do not have a number are not assigned (free
channels).
You can also assign a quickstart channel. This means that the channels are retained when you log off
from the mySAP Workplace. You can start your application directly in the predefined channel the nexttime you log on.
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FavoritesFinancial Accounting
Sales
Display Inquiries
Wonderland Enterprises
Display Request
Create Request
Meyer Inc.
Information systems
Generic Services
1
4
Favorites MiniApps General
Web addresses Roles
http://www.mysap.com
SAP AG
Web address
Name
Test Replace Add
OK Terminate
New folder Delete Replace
Display in separate browser window
Favorites
Web Addresses
Yahoo
Alta Vista
MetaGer
Sales
Create Request
Display Request
Evaluation
Adding transactionswith Drag&Drop
Testing and adding
Web addresses
Favorites in the LaunchPad
You can personalize the LaunchPadwith favorites.
You go to a new window withAdapt.You can create, rename, move and regroup your own folders in the
left part of the Favoritestab page.
You can insert Web addresses (URLs) in the right part. These then appear in the LaunchPad in the
Favorites. You should test your favorites with the "Test" button before adding them to the list of
favorites. A favorite that needs the entire browser window for display is not suitable for the WorkSpace
of the mySAP Workplace.
In the second tab pageRoleson the right side you see the LaunchPad entries your system administrator
assigned to you. They include for example transactions. If you use a transaction very frequently, you can
define it as a favorite. Click on the relevant transaction and chooseAdd.
The favorites can also be enhanced and edited directly from the LaunchPad. With Drag&Drop you caninsert frequently used transactions in the Favoritesfolder.
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FavoritesFinancial Accounting
Sales
Display Inquiries
Wonderland Enterprises
Display Request
Create Request
Meyer Inc.
Infosystems
Generic Services
1
4
Favorites MiniApps General
Test Add
OK Terminate
Preview Delete
New MiniApps MiniApps Preview
Displayminimized
Web address
Name
Height 10 Lines
Display minimized
http://marketplace.mysap.com/General-Stocks
Stock Ticker
Search in Web
Reuters News
Calculator
Terminated Deliveries
ZSuperMini
mySAP.com Marketplace Update Adapt Info
Welcome Willi Workplace
Personalizing MiniApps
MiniApps are Web applications or documents that are easy and intuitive to use. When you start the
Workplace, they give you a quick overview and access to your most important functions.
The MiniApps included in the WorkSpace are assigned to you by your system administrator, but you can
also assign your own MiniApps.
You go to a new window withAdapt.You can add your own MiniApps to the right aboveNew MiniApps
on tab pageMiniApps.Enter the Web address (URL), a name for the MiniApp and the height in lines.
MiniApps should be tested before they are added. You can rename and move them afterwards with no
difficulty.
The MiniApp display can be changed and adapted. For example the order in which the MiniApps are
displayed in the Workplace can be changed or the display (expanded or collapsed) can be selected on the
MiniAppstab page.
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Easy to use Role-specific access
Personalized
Flexible access
Efficient Single Sign-On (SSO)
Unified initialization
Drag&Relate
Open Single Internet interface
View on SAP and external
components
Enhanceable role specifications
Lower overall costs No costs for installation at
the PC workplace
Standardization
Easy maintenance
Security Central administration
Controlled access
Productivity
User Company
Workplace: Benefits
Both the user and the enterprise profit from the benefits provided by the Workplace.
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Navigation in the mySAP Workplace11
SAP ESS and Workflow44
Life and Work Events55
Employee Self-ServiceRole22
SAP ESS Services33
The Employee Self-Service Role
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Role: Employee Self-Service
MiniApps
LaunchPad
mySAP Workplace: Employee Self-Service
A role menu is displayed at the left side of the screen when the user logs onto the mySAP Workplace. A
number of MiniApps are displayed at the right.
The role menu contains all the employee's roles within the enterprise. One of these roles can be the
Employee Self-Service role.
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Office Inbox
Calendar Who's Who Change Own Data 4.6C Internal Service Request 4.6C My Assets 4.6C
Working Time Record Working Time (CATS) Create Leave Request Cancel Leave Request Display Leave Information Display Work Schedule Display Time Statement
Business Trips
Travel Management 4.6CLife and Work Events
My First Days 4.6C Divorce 4.6C Benefits 4.6CRole MenuRole Menu
The Employee Self-Service Role 1/3
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The Employee Self-Service Role 2/3
Benefits Participation Overview Enrollment FSA Claims 4.6C Retirement Benefits 4.6C
Jobs Job Opportunities Application Status
Payment Paycheck Inquiry
Employment and Salary Verification Exercising Employee Options 4.6C Display Total Compensation Statement 4.6C
Personal Information
Address Bank details Previous Employers Emergency Address Emergency Contact Family Member/Dependents New Hire Data
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MiniApps Who's Who Display Photo Workflow Inbox Microsoft Outlook Inbox Microsoft Outlook Calendar
Complete overview of
country-specific functionshttp://www.sap.com/ess
The Employee Self-Service Role 3/3
Training Course Offering 4.6C My Bookings 4.6C
Skills Edit Skills Profile Display Skills Profile 4.6C Display Requirements Profile 4.6C Profile Matchup with Own Position 4.6C
Appraisals My Appraisals 4.6C
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Navigation in the mySAP Workplace
Employee Self-ServiceRole
11
22
SAP ESS Services33
SAP ESS and Workflow44
Life and Work Events55
SAP ESS Services
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Inbox
Calendar
Who's Who
Change Own Data
Internal Service Request
My Assets
Office
Office
Employees can display e-mails and work items in their SAP officeInbox. They can display and process
the work items to be executed as workflow steps. In this way all employees are involved in the
workflow.
Employees can also maintain their own Calendarand display their colleagues' calendars.
They can look up data about other persons using the Who's Who.
With the Change Own Dataservice employees can maintain their own internal data such as telephone
number and e-mail address. They can also include a photo if desired.
Employees can submitInternal Service Requests, such as ordering a shuttle to the airport or requesting
support for computer problems. Possible solutions can be offered directly.
TheMy Assetsservice shows all the assets assigned to your personnel number. You can edit this dataand report the removal of an asset if required.
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Office - Who's Who
Calendar
CommunicationWho sentme this e-
mail?
Is sheavailable?
How will I
recognize her?
Organizational Chart
Is he the rightperson?
Photo
Workflow
Who has toapprove this?
Let's call him! Telephone
Who's Who supports internal communication. Employees can:
Look up the data of other persons
Find out their position in the company using the Organizational Chart
Use the Calendarto find out if they are available for a meeting
Employees can maintain their internal data such as telephone numberand e-mail address.
Employees can add their own photofor display in the Who's Who.
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Internal Service Request
Internal Service Request
Request service
Offer solution
Pass on
Cost control
Employees can submit Service Requests, such as ordering a shuttle to the airport or requesting support
for computer problems.
Possible solutionscan be offered directly.
Employees can pass on the service requests for further processing using workflow integration.
The service coststhat ensue can be verified.
Employees can check the statusof their service requests.
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Display assetsDisplay assets
Edit assetsEdit assets
Report asset removalReport asset removalReport asset removal
Asset accountingAsset accountingAsset accounting
EditEditEdit
Employee:My Assets
Employee:Employee:
My AssetsMy Assets
My Assets
TheMy Assetsservice shows all the assets assigned to your personnel number. You can enhance the list
with various selection criteria.
You can
Display assets- You can display all the assets assigned to your personnel number in the asset master record. Edit assets
- You can edit the data for your assets (depending on your authorization profile). Report asset removal
- With a form you can report that an asset was removed and give an explanation. The personresponsible for processing the asset removal is informed by workflow.
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Working Time
Working Time
Record Working Time
Create Leave Request
Display Leave Information
Display Work Schedule
Display Time Statement
Time Sheet (CATS) supports decentralized time recording.
Employees can enter their own work times and allocate the time to different accounting objects withthe time sheet.
They can display a work list. They can also enter times or simplify data entry by copying existing timeentries. They can save their time sheet and release the times for approval.
CATS provides an automatic calculation of hours worked based on clock times.
Employees can check how much leave they have available and request leave.
The request will be routed to the manager for approval or rejection.
Employees receive notification of their request (approved or rejected) in their integrated inboxes.(This service uses workflow and office inbox functionality).
Employees can also cancel an approved leave request.
Employees can display an overview of the current status of their time accounts. They can make various
checks, such as for leave remaining and leave already approved.
Employees can display an overview of their calculated time balances. They can check how many hours
they have worked in current or previous payroll periods.
Employees can view their current work schedules.
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Workinghours
WorkingWorking
hourshours
PSPS
PMPM
CSCS
COCO
MMMM
CopyCopyCopyCATSCATS
COCOMMMM
HRPMPM
PSPSCSCS
Attend./Absence
Empl. Remun. Info.
ProcessFeedback
Internal
activityallocation
Services
HR
DEUTSCHE
MARK
DEUTSCHE
MARK
DEUTSCHE
MARK
DEUTSCHEMARK
Record Working Time (CATS)
CATS (Cross-Application Time Sheet) is a cross-component service for entering working times of
individuals ina central time sheet.
You can define the layout of the time sheet yourself using an entry profile.
Working times can be relevant for more than one target component at a time. Reports transfer the data to
one or more target components.
The time sheet can be used to enter and transfer time data for the following target components:
Controlling (CO): Internal activity allocation Human Resources (HR): Attendances, Absences, Employee remuneration statements Services (MM-SRV): Service entry for external services Plant Maintenance (PM), Customer Service (CS) and Project System (PS): Feedback for Orders or
Networks
Important: Production Planning (PP) feedback is not supported by CATS because only time data andno machine or quantity data is entered in CATS.
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Time Sheet
ApprovedApprovedRejectedRejected
Time Sheet (CATS)
Decentralized time recording
Automatic calculation of theworking hours from clock times
The approval status of the times entered can be seen in the colored markings in the time sheet
(Enter Working Time service). Approved data has a greenframe and rejected data has a redone.
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Business Trips
Travel Management
Travel Request
Travel Planning
Expense Reports
Business Trips
With SAPTravel Management you can efficiently and reliably carry out all the processes concerned with business trips, from the
Travel Requestto Travel Planningright up to submitting your Travel Expensesand transferring the travel expenses to other
components.
Travel Request
Enter general trip data, requested travel services and calculations Transfer to approving manager
Travel Planning
Access non-vendor-specific information and book flights, hotels, rental cars and trains (e.g. Amadeus) Take internal travel rules into consideration in queries and bookings Possibly set up company-specific hotel catalog Take agreements with travel agencies into consideration
Take personal preferences of the person traveling into consideration Expense Reports
Enter travel facts (centralized/decentralized) Invoice and book trips Pay travel expenses with Financial Accounting (FI), Payroll(HR) or by exchanging data carriers with banks Archive confirmation receipts optically Integrate with Financial Accounting(FI), Payroll (HR) and Controlling(CO) Possibly clear credit card
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Benefits
Benefits
Participation Overview
Enrollment
FSA Claims
Retirement Benefits
Employees can check which benefit plans they are currently enrolled in. They can also set key dates and
check their past benefit plans.
Employees can plan their enrollment options. They can select plans and choose options, coverage,
contribution amounts, dependents and beneficiaries. They can check if their selections are consistent
with company policy and find out if evidence of insurability is necessary.
Mid-year adjustment reasons can be customized in R/3 and are acknowledged within SAP ESS. They
allow employees to make changes to enrolled plans outside the open enrollment period. An example for
adjustment reason is the birth of a child.
Employees can display their expected retirement benefits and vested entitlements.
In the USA, employees can display their flexible spending accounts and enter claims.
They can also simulate their remuneration statements to see how the chosen plan will affect their gross
salary.
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Various Country-Specific Services W-2 Reprint (USA)
Net Calculation of Monthly Salary
IR* Forms (Hong Kong, Singapore)
Payment
Paycheck Inquiry Exercising Employee Options
Display Total CompensationStatement
Employment and Salary Verification
Employees can display their current or previous remuneration statements.
Users can display an overview of the employee options they chose and exercise these options. This
triggers a workflow that informs the relevant person in the personnel department that an employee is
exercising his options.
Employees can display their total compensation statements.
Employees can request a report verifying their employment and/or salary details. The user may choose
between a fax or letter to be sent out. This request is routed to the Human Resources Administrator, who
then fulfills the request. This is a US-specific service, but can be adapted to other countries.
There is also a number of country-specific services for Payment. You can find detailed information
about it in theAppendixand under http://www.sap.com/ess
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Navigation Menu
Intranet
CompanyEmployees
End ?
Employment Opportunities
Employment Opportunities
End ?
Pe rso na l Data Ski ll s Ed ucat io n Pre vio us Emp lo ye rs
Title
FirstName
LastName
Birth Name
Date ofBirth
Nationality
Street
Zip Code
Town
Country
Telephone Number
Address
Send
Mr.
John
Meier
30.05.1968
German
DD.MM.YYYY
Washington Street115
65385
Middletown,N.Y.
USA
06722-235692
Create Attachment
Create Attachment
Valid documentfo rmats:
You can send a document with your application.
(e.g. CV and copies of certificates)
MSWord Application
Joint Photographic Experts Group Format
SelectDocument
C:\MyDocuments\Application .doc
Apply Back
Browse
Employment Opportunities
End ?
Employment Opportunities
Alaska USA
Mid-USA
Northwest USA
South USA
WestUSA
Sales
HR Administrator
Admin. HR
Finances
Apply
Administrator HR
Jobs
With the Internet/Intranet, employees can review the list of open positions in the company and apply for
one by mouse-click without having to enter additional data.
The status of the job application can be checked just as easily.
Since the Web application and theJobsservice are linked with the archiving tool SAPArchiveLink,
applicants can link their application material with their online application and send it as an electronic
attachment.
This means that the personnel department need not perform such administrative tasks as scanning in
documents and archiving them manually. The departments that are to make the decisions have fast
access to the application material.
Applications can use various formats in the standard system:
- .doc as document format
- .jpg as picture format- If you want to permit applicants to use other formats as well, you must install these formats when
you customize Recruitment.
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Personal Data
Previous Employers
Various Country-SpecificServices
New Hire Data
Personal Information
Address
Bank Information
Emergency Address
Emergency Contact
FamilyMember/Dependents
Employees can maintain their address information. This includes a number of address options, such as
permanent, temporary and home address (Address Infotype (0006)). You can define the address types to
be maintained with SAP ESS in Customizing.
Employees can maintain their bank information for the direct deposit of paychecks and expense
reimbursements (Bank Details Infotype (0009)).
Employees can maintain a contact address for emergency situations (Address Infotype (0006) subtype
Emergency Address (4)).
Employees can maintain the details of an emergency contact person (Family/Related Person Infotype
(0021) subtype Emergency Contact (7)).
Employees can maintain information on their dependents and family members to be used in Benefits.
Employees can display and change their personal data (Personal Data Infotype (0002)).
Previous employers lets you create, display, change or delete the data concerning the employer or
employers you worked for prior to starting work with your current employer. (Other/Previous Employers
Infotype (0023)).
Various country-specific services contain functions for covering tax and other local information.
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New Hire Data guides a new hire step-by-step through a chain of screens from within Personal
Information. With 4.6C Support Package 8 this service is replaced with the Life and Work Event "My
New Job".
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My Bookings
Display Bookings
Display Status
Participation History
Cancel Booking (Workflow istriggered)
Appraise Event
Training
Training Center
List of Events
Find Event
Book Event (Workflow istriggered)
Shopping Basket
Two new Employee Self-Services that are very easy-to-use were developed for event management.
Training Center My Bookings
The two new services include all the functions of the four old services in Training (only exception: Book).
A shopping basketcan now be created and saved (for later editing) and bookings can be changed (from one date
to another for the same type of event). The employee can display booking information in the shopping basket and
save it for later use. Employees can also book more than one event using the shopping basket.
The services can be used with specially developed approval workflows.
The most important event data can be displayed with a hit list. There are also links to executable functions (such as
place in shopping basket), to the detail screen for events (from the name) and possibly to information about the
location of the event (Web link).
All existing information can be displayed in the detail screen for the events. Further information can be displayedwith a Web link.
Employees can display the booked events with the Book Eventservice. They can also display the total costs
involved with booking this event.
The current data for all the employee's bookings can also be displayed (book, cancel, rebook)
Employees can appraise the events they attended directly in the detail screen.
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My Bookings
Infotype Web Link
Infotype Info Event Type
New Infotypes
Web link for event in ESSdetail screen
Web link for location fromESS My Bookings
Categorize event groups asSubject Areas
Subject Area
Web Linkis a new infotype that can be created for event types, events and locations:
You can create a link from these objects to URLs. This permits you to call relevant material that isstored in the Internet (such as information about events) for the particular objects.
You can create any number of links (infotype records). You can also display the links from ESS scenarios.
- All the existing links for events are displayed in ESS- The first link created for locations is displayed in ESS
With theInfo Event Groupevent type you can mark the event groups that should be offered in the ESS
search under Subject Area.
You can mark the event types that should not be displayed in the Training CenterandMy Bookings
services with the flag for displaying event types in Employee Self-Service that can be set in infotypeInfoEvent Type(1029).
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Job / Projects / Training RequirementsJob / Projects / Training Requirements
Skills Profile
?? ??
Profile Matchup
Requirements Profile
Skills
Employees enter their skills in SAP ESS by selecting the relevant skills and maintaining the associated
proficiency level.
Managers can utilize the database to identify employees with the appropriate skills for project placement
or job posting.
The skills profile can also be used to determine if an employee needs additional training.
Display / Edit Skills Profile
These services permit the employee to display or maintain his or her skills. Each skill can beevaluated.
Display Requirements Profile
This service allows the employee to display the requirements for his or her position. Each requirementcan be evaluated.
Profile Matchup with Own Position
This service permits employees to compare their skills profile with the requirements profile for theirposition. The service detects missing skills and suggests suitable training. A link takes you to the
appropriate events.
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Employees can display their appraisals.
My Appraisals
My Appraisals
End ?
User
Start
Meyer
01.01.1900 31.12.9999
Appraisals
Appraisal status Appraiser Appraisal Appraisal period
Complete
Complete
Henry Miller
Michael Ludwig
Appr. of performance
Appr. of performance
01.01.2000
01.07.2000
01.07.2000
31.12.2000
To
Appraisals
This service allows the employee to display the appraisals that were made of his work.
Benefits of this service:
Reduces the administrative load on the human resources department and the manager: Encourages participation and responsibility by the individual employee.
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Availability of SAP ESS Services
............
4.0BInternationalTime Sheet
4.6BInternationalLeave RequestWorking Time
............
4.6CInternationalMy Assets
3.1HInternationalWho's Who
3.1HInternationalInbox
4.6AInternationalCalendarOffice
AvailableCountry-dependent
ESS Service
A detailed list of which SAP ESS services are available can be found in theAppendix: Availability of
SAP ESS Services. The table also shows which services are country-specific.
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Country-Specific ESS Services
Examples:
Address
Bank Details
Family Member/Dependents
Emergency Contact
Tax Withholding (w-4, US only)
Tax Inquiry (Canada)
Personal Information
Employment and Salary Verification
SAP Employee Self-Service uses SAP R/3's global capabilities such as multi-language and currency
capabilities and country localization.
SAP ESS supports localization of its different services in two ways:
Country-specific screens
- Example: Different country-specific input fields and plausibility checks are implemented in thePersonal Information services (such as Address and Bank Information).
Country-Specific Services
- Example: US tax forms.
- The system ensures that only the employees working for a company within the relevant country seethe country-specific services.
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SAP ESS Support Countries
Examples:
Australia
Canada
Denmark
France
Germany
Great Britain
Ireland
Italy
Japan
Netherlands
Norway
Portugal
Spain
Switzerland
USA
SAP ESS is available in all languages installed in your R/3 runtime environment.
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Welcome Willi Workplace
mySAP.com Marketplace Update Adapt Info
FavoritesFinancial Accounting
Sales
Display Inquiries
Wonderland Enterprises
Display Request
Create Request
Meyer Inc.
Infosystems
Generic Services
1
2
WorkSpace (MiniApps, Transactions, Websites)LaunchPad
ChannelBar
Inbox
Show me list of employees
9 absent, not excused 0 at work 11 absent, excused 7 free
Name Work time frame
Nake Hourly wages
Esch Ha lf -t ime
Kurz Fu ll -t ime
PersNo. Name Birth date Birthday Age Status
Job list for T70
Job name Status Start AppServer
ARCHIVELINK ended 08.28.2000 16:17
CLEAN-UP JOB planned 08.29.2000 09:00
ARCHIVE_IDOC_SUB_19960312 p lanned 08.30.2000 06:00
Open Tasks
Attendance List
Empl. Birthdays
Background jobs
Inbox
Who's Who
Go
Find jobs
Photo
Browse...
Display Picture
Change Picture
Selection time range 18.08.2000 - 27.08.2000
Drag&Relate
WorkSpace (MiniApps, Transactions, Websites)
MiniApps
MiniApps are Internet applications that are intuitivein their use. When the mySAP Workplace is
called, they give you a quick overview of and access to important data.
MiniApps are self-contained Web documents that are called with an URL from the Workplace server.
You do not need to know where they are stored. The Workplace architecture supports various MiniApp
techniques as well as the exchange of data with any number of servers, including the servers of other
vendors.
Important information and services are available in the system immediately after logon. A number of
useful MiniApps are delivered with Release 2.10. You can also write your own MiniApps and add them
to your company's role specifications. The MiniApps are assigned to roles with URLs. For this reason it
is very easy to obtain contents such as Internet services and internal company information. You can also
directly access data in SAP and external components using MiniApps. With Release 2.0 of the Business
Information Warehouse you can also create MiniApps with BW Web Reporting.
The MiniApps that are displayed in the mySAP Workplace depend on your user role. It is also very easy
for the end user himself to link MiniApps into his Workplace (if they can be addressed with URLs).
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MiniApps: Types
Stock market pricesStock market prices
Error reportedError reported
E-mail addressE-mail address Telephone directoryTelephone directory
ReportsReports
AgendaAgendaCalendarCalendarNewsNews
MiniApp
s
Search enginesSearch engines
MiniApps provide a wide selection of information. In addition to the options listed in the graphic, this
includes
Preview of transaction contents, such as system monitoring tools, lists of resubmitted documents, listsof defaulting debtors)
Frequently used functions in which only minimal data is entered, so that it is not necessary to call theentire application
Generally available directories Ad-hoc queries Wizards and navigation aids Interfaces to other vendors' applications
If you want to perform complex tasks, you should use Internet Application Components (IACs) instead
of MiniApps. These were conceived specially for the casual user and are especially easy to use. Usethem to run simple applications such as various SAP ESS services in the Internet.
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Welcome Willi Workplace
mySAP.com Marketplace Update Adapt Info
FavoritesDirectory1
Subdirectory 1
Transaction B
Web Link
Subdirectory 2
Transaction C
Transaction D
Transaction A
Directory 2
Directory 3
Transaction D
Show me list of employees
9 absent, not excused 0 at work 11 absent, excused 7 free
Name Work time frame
Nake Hourly wages
Esch Hal f- time
Kurz Ful l- time
PersNo. Name Birth date Birthday Age Status
Job list for T70
Job name Status Start AppServer
ARCHIVELINK ended 08.28.2000 16:17
CLEAN-UP JOB planned 08.29.2000 09:00
ARCHIVE_IDOC_SUB_19960312 planned 08.30 .2000 06:00
Open TasksAttendance List
Empl. Birthdays
Background jobs
Inbox
Who's Who
Go
Find jobs
Photo
Browse...
Display Picture
Change Picture
Selection time range 08.18.2000 - 08.27.2000
MiniApps: Examples
With R/3 Release 4.6C, SAP delivers more than 50 different MiniApps. You can find these MiniApps
together with a short description and screen shots under alias miniappson the SAP Service Marketplace.
Some examples are given in the above graphic.
You can use the following MiniApps for the Employee Self-Service role:
Who's Who Display Photo Workflow Inbox Microsoft Outlook Inbox Microsoft Outlook Calendar
The mySAP Workplace also supports MiniApps from third party vendors. The only requirement that
such applications have to satisfy in order to be used as a MiniApp is that they can be accessed with an
URL. Each Website can therefore be used as a MiniApp. Of course you can also write your ownMiniApps. This procedure will be described in detail later on.
You can find documentation about development techniques and examples for MiniApps that could be
useful when you begin to develop MiniApps on the MiniApps Community Homepage
(http://www.sap.com/miniapps).
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Navigation in the mySAP Workplace11
Life and Work Events55
SAP ESS Services33
Employee Self-Service Role22
SAP ESS and Workflow44
SAP ESS and Workflow
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SAP ESS services that use Workflow:
Approval procedure:
Leave request
CATS Travel request and travel plan Travel expenses Participation in an event
Employee New Hire Data and Changeof Address notification
Use of workflow applications grows exponentiallywith the number of SAP ESS users in your
company
Integration of the SAP Office Inbox in SAP ESSopens workflow to all employees
SAP ESS and Workflow
The use of SAP ESS in connection with the workflow result in synergy effects since both work with the
same business objects. If activities for these objects trigger workflow events in the R/3 System, they will
also trigger workflow events in SAP ESS.
The following Workflow templates are delivered with SAP ESS and can be used to set up your
workflow-based processes.
Post hire activities (including creation of SAP ESS users)
User delimit
Leave request
Cancel leave request
Travel request and travel plan
W-2 Reprint
Employment and Salary Verification
Approve booking/cancellation/rebooking of an employee for an event
Internal Service Request
My Assets
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My Appraisals
Time Sheet
Personal Information
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Example: Workflow for Leave Request
Employees Manager Administrator
Receivesnotification
Approves request
Checks,corrects, and
approves request
Checks andrejects request
Receives notificationof unsuccessful posting
Rejects request
SubmitsLeave Request ESS
Changes requestESS
ESS
ESS
ESS
ESS
The leave request form submitted by the SAP ESS user triggers the processes in this workflow. The
procedure of this workflow is:
The employee triggers the workflow by entering leave request data in an HTML form.
The system selects the name of the line manager who should approve the request. He gets a work itemasking him to review the employee's request. If he approves the leave request, the approval is logged
in the R/3 System. If there is a problem here, a work item is sent to the Human Resources
Administrator, who addresses the issue.
If the manager rejects the request, the employee receives a work item in his Web inbox. Depending onthe manager's comment, the employee either withdraws the request or changes it. In the latter case, the
workflow begins again.
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Example: Workflow for Booking Approval
Start ofworkflow
Requestsbooking
Receivesnotificationof approval
Receivesnotificationof rejection
Receivesrequest
Rejectsbooking
Approvesbooking
Takespart in
training
System: Requested booking Booking
Employee EmployeeManager
Three new approval workflows were developed for the new Training CenterandMy Bookingsservices.
Approve employee participation Cancel employee participationApprove rebooking of an employee
The workflows are started when employees who are not authorized to book, cancel or rebook events
execute the corresponding functions in ESS. They are informed that the corresponding process was
requested. The manager receives the request for approval in his workflow inbox as a work item. If the
manager approves the request, the function is executed automatically. If he rejects the request, the
process is deleted and the employee is informed about it in his workflow inbox.
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Navigation in the mySAP Workplace11
Life and Work Events55
SAP ESS Services33
Employee Self-Service Role22
SAP ESS and Workflow44
Life and Work Events
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Employees are confronted with anumber of changes in their life and
work environment: Begin a new job
Birth/adoption of a child
Marriage
Divorce
Change in employment status
The user needs suitable:
Applications
Information
If such life and work events occur, the
employee and the employer must reactappropriately and trigger the necessaryactivities.
Life and Work Events
When Life and Work Events occur, the corresponding changes must be displayed in the system.
The employee must make certain decisions, such as claiming certain benefits. To do this he needs
information from various areas.
This information is usually not included in the data for the application. To make well-founded decisions,
more background information is required (e.g. from the Intranet or Internet).
The user therefore needs an expert system that provides the employee with the application and the
necessary information.
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Information
New employees receivenecessary information:
Internal to the company
Benefits
Enterprise politics
Forms
External to the company
Authorities
Application New employees enter necessary
information:
Personal information
Bank details
Example: My First Days
An enterprise that hires a new employee needs various information about the employee in order to be
able to create the master data in the HR system (such as Address, Bank Information). The new employee
can enter this information himself with the Life and Work Event "My New Job".
New hires also have to make a number of decisions, for which they need information from the most
various sources. This includes suggestions about what an employee should take into consideration when
newly hired, but also information about offers made within the company, about the benefits and the
company policy, as well as information from external sources.
The Life and Work Event "My First Days" (Support Package 8) replaces the old service "New Hire
Data".
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Application
Information
Event Menu
Life and Work Events: Framework
The framework for life and work events is the basis used for modeling a series of activities in which
suitable applications and information is accessed.
Forms (such as HR master data sheet when newly hired) SAP ESS Services (such as Benefits) Background information (such as from Internet or Intranet)
This framework allows a combination of application and knowledge management.
Employees are placed in a position to handle complex processes in which well-founded decisions
requiring much information must be made.
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Menu:
(a) Catalogs(b) Services
configurable country-specific
Start pageColorrepresentation
Status
Functionality (I)
The menu for the Life and Work Events contains a number of catalogs, such as "Before you Start" and
"Personal Data". Each catalog contains various services(e.g. address).
The menu structure can be completely adapted to your requirements.
From the menu you can go to ESS Servicesor to External Services(non-SAP services).
The menu is country-specific, i.e. you can define which specific services should appear in the menu in
which countries.
Life and Work Events are time-dependent, that is you cannot access them once the time you defined for
certain events has expired.
The employees can check which activities and services they already completed. (Status)
The services are displayed in different colors reflecting the priority of the event and the number of days
remaining.
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ESS Services
External Services: URLs Contents of a Web-based
knowledge base
You can go to ...
Functionality (II)
From the menu for Life and Work Events you can go to:
ESS Services External (non-SAP) services
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AdjustableFrame Size
Split Screen
Functionality (III)
The screen for the Life and Work Events is divided into two parts: the application areaand the
information area.
If no information is required for an application, the information part is automatically hidden.
The frame size of the application and information areas can be defined specifically for the service.
To adjust the frame size, place the mouse at the margin of a frame and change the frame size by
dragging the mouse.
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Personalized Contents
Printable Contents
Functionality (IV)
The content templates that are displayed for a Life or Work Event in the information area are not
delivered by SAP. You can either create them yourself or get them from a Content Provider.
The content templates can contain various kinds of information:
General information to support decision making Application help Form help
The content templates are stored outside of the SAP System, but are controlled dynamically by the data
of ERP systems such as SAP R/3. In this way forms can be filled automatically with data from R/3, for
example with the address of the employee.
All the contents can be printed.
Note: The SAP ESS interface that is used to link a Web-based knowledge base is a generic interface.
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http://
Transfer R/3 System parameters to fillHTML documents
Data Interface
HTML documentHTML document
HTML documentHTML document
HTML documentHTML document
ESS Service
ESS Service
ESS Service
Web-Based Knowledgebase R/3 System-
SAP ESS
Within the framework for the life and work events, external services can be used to create links to all
kinds of Web-based contents that can be provided by a Knowledgebase. External services permit all
kinds of contents to be displayed.
The displayed contents can be personalized based on the R/3 data.
The contents can come from various different sources.
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Employees can make well-founded decisions
with combined access to: Company information, such as company
benefits and company politics
Services and products outside the direct workenvironment
The Benefits
Employees enter their own data.
Correct and prompt entry
Managers and HR departments need lesstime for administration and resubmission
One-step shopping by combining theapplication and information
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Requirements
R/3 System Release 4.6C
mySAP Workplace 2.1
Authoring Environment
SAP Knowledge Warehouse
ProAct Technologies Knowledgebase
Other certified Knowledgebase vendors
The SAP ESS interface that is used to link a Web-based Knowledgebase is a generic interface.
ProAct Technologies Corp. offers Knowledge Base solutions for company Intranets and SAP partners in
the United States.
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Scope of Delivery
Delivered by...
Pre-configuration Predefined menu structure SAP
SAP ESS services
External services(SAP refers youto the page of examples)
Transfer of suggestedR/3 System data to
external services
Authoring environment SAP or Knowledgebase Providers
Templates Knowledgebase Provider
SAP provides preconfigured Life and Work Events. These include:
Predefined menu structure with links to- ESS services- External (non-SAP) services
SAP refers you to a page of examples. You must create the concrete contents of the templates
(=external services) yourself or have them created by a Knowledgebase Provider.
Transfer of suggested R/3 data to external services You can use the SAP Knowledge Warehouse or a Web-based Knowledgebase of another vendor as your
authoring environment.
Note: External services are not SAP services
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Availability
The following Life and Work Events are available:
My First Days R/3 4.6C SP 8
Divorce R/3 4.6C SP 10
Benefits R/3 4.6C SP 10
Birth/Adoption R/3 4.6C SP 15
Marriage R/3 4.6C SP 15
Change Employment Status R/3 4.6C SP 16
Terminate Employment R/3 4.6C SP 16
Life and Work Events are available as of R/3 4.6C SP8.
Life and Work Events can be adapted or newly defined to suit your company's needs.
Other Life and Work Events will be delivered successively in Support Packages.
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You are now able to
Navigate in the mySAP Workplace
Describe the SAP ESS services
Describe the relationship between SAP ESS andWorkflow
Briefly describe Life and Work Events
SAP ESS Services: Conclusion
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Exercise Data Sheet
Key to Icons in Exercises and Solutions
Exercises
Solutions
Course Objectives
Business scenario
Warning or Caution
Data Used in Exercises
Type of Data Data in Training System
## Group number
User ID HR250-##/initpass
P250994##/init
Composite role Z_HR250_SAP_WP_EMPLOYEE
Personnel numbers International:
250991## Shavon Whitmer,
250992## Pierre Dunois,
250993## Kai Nishids,250994## Ruth Cabrera,
250995## Elina Lopez
Organization unit ## - Customer Service within the Caliber A
Bicycle Company as part of the HR250
Organizational units
Positions Manager, Service Technician (2)
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URL for the mySAP Workplace http://:[port]/scripts/wgate/sapwp/!
(Details are provided by the trainer)
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SAP ESS Services-Exercises
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Unit: SAP ESS Services
At the conclusion of this exercise, you will be able to:
Describe the functionality provided with the SAP ESSservices
Navigate through SAP ESS
The Caliber A Bicycle Company wants to implement SAP ESS
on its Intranet. Your job is to explain the options available in SAP
ESS to the management team so they can decide which servicesshould be implemented in the company.
1-1 Log onto SAP ESS with the following URL:
http://:[port]/scripts/wgate/sapwp/!Use ESS user P250994## and password init.
1-2 Use the Whos Who service to answer the following questions:
1-2-1 What is the cost center of Johanna Smith?
_________________________________________________
1-2-2 Who does Alexander Rickes report to?
_________________________________________________
1-2-3 What is the e-mail address of Deborah Schmidt (New York)?_________________________________________________
1-3 You moved recently. Change your permanent address using your choice of data.
1-4 Define an emergency contact.
1-5 Display your remuneration statement for the current month.
1-6 Create a leave request for today. Use the leave type vacation.
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SAP ESS Services-Solutions
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Unit: SAP ESS Services
1-1 Enter the following URL in your browser:
http://:[port]/scripts/wgate/sapwp/!
EnterP250994##in theLoginfield.
Enter initin the Password field.
Select theLogonbutton.
1-2 Use the Whos Who service to locate the following information:
1-2-1 The cost center of Johanna Smith is2200.
You can find this information using the steps below:
In theLaunchPad, select the Whos Whoservice in the Officemenu.
Enter Smith in theLast namefield.
Select Find.
In theResultsfield, click on Johanna Smith to display her detailed information
and obtain her cost center.
1-2-2 Alexander Rickes reports toAnja Miller.
You can find this information using the steps below:
In theLaunchPad, select the Whos Whoservice in the Officemenu.
EnterRickes in theLast namefield.
Select Find.
In theResultsfield, click on Alexander Rickes to display his detailed
information.
Select Organizational Chartto obtain his superiors name.
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1-2-3 You can reach Deborah Schmidt at the e-mail [email protected].
You can find this information using the steps below:
In theLaunchPad, select the Whos Whoservice in the Officemenu.
Enter Schmidtin theLast namefield.
Select Find.
In theResultsfield, click on Deborah Schmidt to display the detailed
information including the e-mail address.
1-3 Change your permanent address.
In theLaunchPad, select theAddressservice in the Personal Informationmenu.
Make sure that Permanent address is selected.
Select the address from the list.
Select Change.
Change the relevant information.
Select Save.
1-4 Define an emergency address.
In theLaunchPad, select theEmergency Addressservice in the Personal Informationmenu.
Select OK to acknowledge the message No valid data available for area selected.
SelectNew.
Enter the relevant information.
Select Save.
The new entry is displayed in theEmergency Addresslist.
1-5 Create a leave request for today. Use the leave type vacation.
In theLaunchPad, select theLeave Requestservice in the Working Timemenu.
Enter the relevant information.Choose Send.
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Architecture of the mySAP Workplace
mySAP Workplace Frontend
mySAP Workplace Middleware
mySAP Workplace Backend Systems
Roles in the mySAP Workplace
Single and Composite Roles
The Employee Self-Service Role
Creation and Maintenance of Roles
Contents
mySAP Workplace: Architecture and Roles
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At the conclusion of this unit, you will be able to:
Understand the Workplace architecture
Explain the functions of the elements involved
Explain the role definition
Describe the Employee Self-Service Role
Create and maintain single roles
Create and maintain composite roles Swap roles between component systems and
the Workplace Server
mySAP Workplace: Unit Objectives
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Course Overview
SAP ESS Services
User Management
Planning and Implementation
Summary
Enhancing SAP ESS
Customizing SAP ESS
Introduction to SAP ESS
mySAP Workplace: Architecture & Roles
Course Overview Diagram
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SAP Employee Self-Service assumes that you havea suitable system infrastructure.
To be able to administer roles and users in thedifferent systems you have to understand therelationship between the Workplace and thecomponent systems.
mySAP Workplace: Business Scenario
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Architecture of the mySAP Workplace
Roles in the mySAP Workplace
11
22
mySAP Workplace: Architecture & Roles
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Workplace Architecture: Overview
Web Browser and Web Server
SAP Internet Transaction Server
Contents
Architecture
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