Htc Staff Augmentation Capability V0.2

Reaching out… through IT R

HTC Staff Augmentation HTC Staff Augmentation ServicesServices

© by HTC Global Services, Inc. Do not copy or distributewww.htcinc.com

Established in 1990 HTC is a Michigan – US based company and we have development centers at North America, India – Chennai and Hyderabad and branch offices at Canada, Australia, Singapore, Hong Kong and UK.

HTC has provided high quality professional services to customers in Automotive, Retail, Insurance & Banking and various other domains including the Government for over the past 18 years.

HTC’s consultants provide diverse services that include:

HTC Professional Services

Needs assessment

Software development

Systems integration

Implementation support

Application migration

Software training

Technical support services


HTC’s consultants have successfully delivered services in several onsite engagements in the following roles:

Project Managers

Program Manager

Functional Consultants / Business Analysts

Application Architects

Systems Analysts

Analysts / Programmers

Database Administrators

Systems / Network Administrators

Web Designers / Programmers

Systems Programmers

Technical Writers

Mainframe Consultants

Testing Professionals

Quality Assurance Analysts

Trainers

E-commerce Analysts / E-commerce

Software Specialists

Help Desk Technicians

Staffing Experience


Dynamic Global Resource Pool

Power and flexibility to deliver IT resources quickly and efficiently

HTC is staffed by a team of more than 4000 highly qualified and experienced professionals.

HTC maintains a large database of its technical resources

HTC maintains a sizeable pipeline of candidates skilled in various technologies and has the capacity to ramp up the resource level in case of any additional resource requirements during the contract

HTC Capability


HTC Staff Augmentation Areas

HTC provides IT staff augmentation in a variety of different areas and specialties, including:

E-Commerce Applications

Client server design and development

Database Design and Administration

Network Engineering and Administration

Project Management

Quality Assurance and Testing

Information Security Consulting and Audit

Legacy Applications support

Packaged Solutions Implementation (SAP, Oracle Applications, PeopleSoft)


Technology Competency

IBM Mainframe DB2, COBOL, CICS, IDMS, IMS DB/DC, JCL, ISPF, PL/I FOCUS, MQSeries, Panvalet, Endeavor, Librarian

Java Technologies

Java, EJB, JDO, JDBC, WSAD, WebSphere, WebLogic, JBoss, JBuilder, Struts Framework, Visual Age Java, Eclipse, Hibernate

Microsoft Technologies

.NET, Visual Basic .NET, ASP.NET, C#, Visual C++, ADO.NET, XSLT, SQL Server, BizTalk Server, IIS, SharePoint, Commerce Server

Oracle Technologies

Oracle Application Server, Oracle Designer, Oracle Forms, Oracle Reports

Relational Databases

Oracle, SQL Server, DB2, DB2 UDB, PostgreSQL, Sybase, Informix

Operating Systems

Unix, Solaris, HP-UX, IBM AIX, Linux, Windows Servers, Active Directory, LDAP, OS/309, Z/OS, MVS

Application Servers / Middleware / EAI

Microsoft BizTalk Server, Microsoft Commerce Server, Microsoft Exchange Server, Lotus Notes, Microsoft Message Queue Server, Microsoft Transaction Server/COM+, Microsoft Distributed Transaction Coordinator, Microsoft Certificate Server, JRun, WebLogic

A brief list of HTC’s technology skill portfolio is provided below:


Technology Competency

Data Warehousing Informatica, Business Objects, Cognos, Hyperion, Brio, Crystal Reports, MicroStrategy, SAP BW

Design Tools Rational Rose, Oracle Designer, MS Visio

Testing Tools Test Director, WinRunner, LoadRunner, QTP, Test Partner, QARun, QA Load, QATest, SilkTest

Networking & Security Windows networks, Unix Networks, Cisco Routers, VPN, DNS, DHCP, LAN, WAN, Firewalls, Gateways

Document Management & Imaging

FileNet, OCR (Abby, PrimeOCR), HTC’s docuSTACK suite of imaging and data capture components

ERP SAP ECC 6.0 (technical, functional, combo) Oracle Applications and PeopleSoft, SAP ABAP, SAP Basis.

BPO Digitization, OCR, Data Conversion, Transaction Processing for financial services; Accounting, Receivables and Payables; Financial Analysis


Skill Group Resource Count Experience Level Skills

Microsoft 112 3-10 yearsVB.NET, ASP.NET, Ajax, ADP.NET, SharePoint

J2EE 52 3-10 yearsJava, JSP, Servlets, EJB, Struts, Hibernate, Spring, Weblogic, Websphere, Ajax

Mainframe 245 2-8 YearsCobol, CICS, PL/1,IMS DB/DC, VSAM,JCL,DB2

Client Server 48 2-8 YearsOracle, Forms, Reports, PL/SQL, Perl, Unix

Testing 75 2-7 YearsManual Testing, Automation Testing

Business Analyst 16 4-10 yearsUML, Rational Rose,MS Visio

Technical Communicators

40 3-8 Years Technical Documentation

SAP 47 3-10 YearsSAP ABAP, SAP BW, SAP Basis, SAP - FICO, SD, MM, PS, HR + Payroll, CRM.

Oracle ERP 35 3-8 Years Oracle Applications

Available Resources for DeploymentAs on March, 2009


Sourcing and Resource Fulfillment Process


HTC attracts Superior Talent through Multi Channel Sourcing

Campus recruitment from colleges and other institutions

Internal Training, Promotions and Transfers

Employee referrals

Walk-in interviews

Job Fairs

Print Media / Internet Advertisements

Recruitment Portals (US, APAC, Europe, India)

Databank of Resumes for future requirements

Rehiring Former Employees

Sourcing


Campuses Lateral Logical and Analytical Tests

Interviews

Training

Software Engineering & Management

Quality and Testing

Preliminary Interview

Technical Interview

In-Basket Exercise

Analytical Tests

Selection Criteria

Communication and attitude

Professional Qualifications

Relevant Experience and track record

Reference checks (External agencies, Internal checks)

Screening

Recruitment Sources


HTC utilizes reputed third party agencies to perform criminal and background checks of recruits

Dedicated person in HR handles the personal information and results of the background checks

Data related to background checks is handled in a safe and confidential manner by authorized personnel only

Verification of academic certificates and credentials with the certifying authorities

Employee Background Checks

HTC’s recruiters also perform the following background checks:

Verifying the role, duration and responsibilities with the last two employers

Enquire about any fraudulent behavior or security breach (Information/Infrastructure security) during candidate’s previous employments

Reference Check (Professional, Personal)


Orient to company’s philosophy

Align with organizational goals

Convey expectations

Roles and responsibilities

Orientation


Competitive compensation and benefits package

Referrals from employees and clients

Advertisement in all major job portals, publications

Participation in job fairs and industry forums

Regular Open Houses

Engage headhunting firms

Reputation in the market

Employee-Oriented HR practices

Dedicated Employee Care team for large accounts

Training programs oriented towards skills and career growth

Mentoring and coaching for professional growth

Match assignments to skills and career plan

Long-term projects provides stability

Opportunity for growth within the company

Awards and Recognitions

Talent Management


HTC’s Employee Retention rate has been consistently higher than the industry average over the past 16 years

HTC maintains its position as an employer of choice because it offers the prospect of working for a company with:

Clear vision and values

State-of-the-art technology, equipment, & processes

A well-defined commitment to the success of its people

A strong foundation and consistent growth over the last ten years to become an “Inc 500 Hall of Fame” company

Challenging job prospects with attractive compensation

An open work culture revolving around the pillars of people development, people involvement, and tangible benefits

Tangible Benefits

People Involvement

People Development

Employee Retention


Training Programs


Potential appraisal and Succession planning

Competency Mapping

Counseling

Face to Face meeting

Encouraging creativity IDEAS – Innovative Discussion with

Enthusiasm and Adventurous Spirit

Blossoms (Quarterly Newsletter)

Soft Skills Development Team Building Skills

Bridging the Communication gaps

Interdepartmental Image Sharing

East meets West

Accent Neutralization

Personal Development Plan

Upgrade Skills and Retool

Customer Specific Training

Cultural Alignment

Sensitize employees to the locations / clients culture

Onsite orientation

Westips

HTC Employee Care - Training


Institutionalization of self introspection and self renewal

Leadership development

Transforming managers into leaders

Develop ability to influence, inspire and achieve results through our employees

Every manager in our company has only one job– it’s to help the people who report to them to be successful

People Development Activities


Po

ten

tia

l

Performance

Average

Diagnose the problem

Advice, Counsel & Upgrade

Stars

Give more responsibility

Device exclusive packages

Faster career growth

Put them on fast track

Empower

Below Average

Implement corrective actions

Solid Performers

Develop customized training programs

On the job skill development

Mentoring

Different Strokes to Different Folks


Our Philosophy Makes a Difference

Industry Practice HTC Practice

Locking employee with a mere golden handcuff

A psychological bond with the employee

Insecurity keeps employees on toes

Employees strive for excellence in a secure environment

Intense competitionEncourage synergy through cooperation

High level of trust with our clients

Growth

Consistent, steady growth

Long standing relationship with clients and employees

Result

Our Unique Practices


“HTC has provided Gale and the GOLD team with the highest caliber Architects and Software Engineers. I am very pleased with their understanding of the technology and the business domain issues. HTC technologists have designed a highly scalable architecture that will enable Thomson Gale to leapfrog the competition and achieve large growth of both revenue and usage.”

Robert Joyce, VP:Online Delivery Systems Thomson Gale

“I have had several opportunities to work with HTC and I highly commend HTC for the level of service, flexibility and the timely support provided on different occasions. I certainly look forward to strengthening our strategic partnership in the days to come.”

Jay Raymond, Regional VP Oracle Corporation

Testimonials


“I am very impressed by HTC team’s commitment to quality and delivery schedule. It has been pleasure working with your team – they are very responsive and have gone beyond the letter of the contract to help us in making this project a success. I will use HTC again on future IT projects and recommend HTC to others for its staff's technical skills, flexibility, project management processes and integrity, as well as the company’s commitment to 100% customer satisfaction.”

Raymond BankoskiDirector, Technology, Thomson Gale

“HTC … has been a factor in the success of product development at our site. We have been able to depend on the consultants that HTC placed here and they have become an important part of our project teams. Our continued success will be guaranteed with the partnership that our firms have come to enjoy."

Hank KibitProduct Development Manager, AT&T

“All in all, HTC has exceeded my hopes and met or exceeded my standards regarding the quality of final product, and my standards are very high. They have also been a pleasure to work with, and are very accommodating to questions, suggestions, etc.”

John R. GrahamDuke University

Testimonials


HR – Key Differentiators


World Headquarters

3270 West Big Beaver Road

Troy, MI 48084, U.S.A

Phone : 248.786.2500

Fax : 248.786.2515

Web : www.htcinc.com

Global Delivery Center

SDF II, Phase II

MEPZ, Tambaram

Chennai - 600 045

India

Phone : +91 44 2262 3522

Fax : +91 44 2262 7713

Thank You

Date post:	24-May-2015
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Htc Staff Augmentation Capability V0.2

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