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Grooming Extraordinaire
Hi I am Snoopy from Peanuts. Let me introduce you to the team:
Sanjay Kumar Sarika Prasad Sridhar Sarnobat Bhavani Yella
History & Facts
Grooming Extraordinaire was founded in 1988 by Mark A. Collins
Voted #1 by San Jose Magazine and The San Jose Mercury News.
Current Target Market Pet owners in San Jose’s Rose Garden and
Willow Glen neighborhood & neighboring
Goals Showroom quality grooming Reach customers outside of zip code
95125/95126 Better websites More new customers
Value Proposition Highly trained and experienced
employees. Trained as per National Dog Grooming
Association standards. Other pet groomers in the area employ
apprentices learning on the job Competitive Pricing Convenient Location
Competitors The Groomery Doggie stylezz Pet Smart
History & Facts
Current Situations
Using postal fliers to target 95125.
Review from users on yelp Website- not aesthetically
pleasing, no great call to action,
No ecommerce marketing No social media presence
(other than Yelp)
New WebsiteSocial Elements
Claim 10% offCall to Action
Signup option
http://groomingservices.webstarts.com/index.html?r=20121125150357
Google Adwords
Our Estimates Google Adwords Report
Total budget: $100.00
Total budget: $106.52
Number of Campaign days:
11Number of Campaign
days: 11
# Impressions: 50000 # Impressions: 38590# clicks: 50 # clicks: 57
CTR: 0.10% CTR 0.15%
Daily estimates: Daily estimates: Daily budget: $9.09
# Impressions/day: (avg) 4545.45 # Impressions/day: (avg) 3508.2
# Clicks/day: 4.55 # Clicks/day: 5.18
CPC: $2.00 CPC: $1.87
Facebook Campaign
Facebook Advert Report
Total budget: $38.55 Number of Campaign days: 7
# Impressions: 205,280
# clicks: 46
CTR 0.022%
# Impressions/day: 29326
# Clicks/day: 6.57
CPM $0.19
CPC: $0.84
Facebook Campaign Statistics Highest clicks and impressions during
holidays
17/11 18/11 19/11 20/11 21/11 22/11 23/11 24/110
5000
10000
15000
20000
25000
30000
35000
40000
45000
50000
0
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ImpressionsClicks
LinkedIn Campaign
LinkedIn Advert Report
Total budget: $64
Number of Campaign days: 13
# Impressions: 180417
# clicks: 19
CTR 0.011%
# Impressions/day: 13878
# Clicks/day: 0.7
CPC: $3.36
Email Campaign
Email Report Actual Percentage
Emails Sent 98 100.00%
Bounced 29 30.00%
Deliveries (impressions upper bound) 69 70.00%
Opt-outs 4 4.00%
Opens 27 22.00%
Spam Reports 2 4.00%
Clicks (CTR - click through rate) 4 4.08%
Cost (for 1 month) $15 -
Total Customers 250 -
Total Customer Clicks 10 -
Cost Per Click (for 250 email addresses) $1.47 -
Campaign CPC Comparison
Platform Cost Clicks Cost Per Click
Impressions
Google Adwords
$106.52 57 $1.87 38,590
Facebook $38.55 46 $0.84 205,280
Email $15 10 $1.47 69
LinkedIn $38.97 14 $2.92 180,417
Facebook campaign got the highest Impression and lowest CPC
Boost in business?
MonTue
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01020304050607080
8/27/12
9/3/12
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10/29/12
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11/19/12
How Campaigns affected Web Traffic
Pag
e H
its
Boost in business?
8/27
/12
9/3/
12
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/12
9/17
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9/24
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How Campaigns affected Web Traffic (weekly median)
Pa
ge
Hit
s (
we
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ly m
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ian
)
Recommendations Facebook Campaign
Include Facebook page and ‘Like’ button in ads.
Social presence Research more Yelp
Primary source of discovery Challenges: filtering
Referral program Email Campaign Facebook Like and Share
Improve websites More social presence Better Call to Action Aesthetics
Three Months Marketing Plan Acquire 300 new customers in three months with
$556 monthly budget Facebook ads, Google Adwords, Email Marketing, Referral
Program, Website Improvement Total Revenue from new customers = 300* $60 = $18,000 Profit = $18,000 – $1,668 = $16,331
Budget Impressions Clicks CPCConversion(
5-10%)CPA
Total Values $ 556 938,228 344 104 $5
Facebook $ 155 115,770 184 $ 0.84 18 $8
Google Adwords $ 281 821,120 150 $ 1.87 15 $19
Email Marketing $ 15 138 10 $ 1.47 1 $15
Referral Programs $ 100 10 $10
Website Improvement $ 6 1,200 0.005 60 $0
Monthly Figures for 3 Months
Feedback from the owner
The manager wants to continue working with us.
Is willing to provide coupon code system, given time
Golden Nugget
Yelp influential evaluation (consideration) aid for small businesses Increase awareness using AdsLoyalty will be strong