Human Capital Balanced Scorecard Linking people, Strategy and Performance Training Program overview The HR Balanced Scorecard course introduces participants to the key processes, tools, and success factors needed to effectively implement an HR strategy in their organization. Participants will learn how to develop , translate, and enable an HR strategy using the balanced scorecard system. This will entail setting an HR vision, setting strategic objectives, KPIs, targets, and an implementation roadmap, as well as cascading this strategy to key HR departments (e.g. Recruitment, Manpower Planning, Learning & Development, Performance Management and Employee Relations, etc.). This course is practical, “hands-on” workshop that covers best practices, case studies, exercises, lessons-learned, and real-life examples through an expert facilitation practice. WHAT WHO WHY • Participants will understand the key concepts of the balanced scorecard • Participants will learn a systematic, eight-step methodology for building and implementing the balanced scorecard • Materials provide include 150+ page workbook • Strategy maps and scorecard example based on real organizations • Participants will also learn about some of the challenges and pitfalls of strategic management, and how to deal with them. • How to lead a strategic transformation • Aligning HR to the business • Developing HR strategies • Measuring the effectiveness of HR in the organization • How to develop a strategic roadmap for HR organization • Aligning competencies to ensure effective strategy execution • Best practice personal performance management • All levels of leadership • Executives Managers • HR Directors • HR Functional Managers • Recruitment Officers • Performance Management Directors • Strategy Planners • Learning & Development • Business Units Directors TO REGISTER +968 99 355 438 / + 968 98 564 304 / +968 24 618 185 Email: tanfidh@tanfidh.com Website: www.tanfidh.com Date: 19 th to 21 st February 2019 Location: Muscat, Sultanate of Oman Jim Coffey Instructor for Palladium Kaplan-Norton Balanced Scorecard Certification Program Tanfidh (HUMAN CAPITAL SCORE) 1.qxp_Layout 1 1/8/19 3:11 PM Page 1
Transcript
Human Capital Balanced Scorecard
Linking people, Strategy and Performance
Training Program overview The HR Balanced Scorecard course introduces participants to the key processes, tools, and success factors needed toeffectively implement an HR strategy in their organization. Participants will learn how to develop , translate, and enablean HR strategy using the balanced scorecard system. This will entail setting an HR vision, setting strategic objectives,KPIs, targets, and an implementation roadmap, as well as cascading this strategy to key HR departments (e.g.Recruitment, Manpower Planning, Learning & Development, Performance Management and Employee Relations, etc.).This course is practical, “hands-on” workshop that covers best practices, case studies, exercises, lessons-learned, andreal-life examples through an expert facilitation practice.
WHAT WHO WHY
• Participants will understand the key concepts of the balanced scorecard• Participants will learn a systematic, eight-step methodology for building and implementing the balanced scorecard • Materials provide include 150+ page workbook• Strategy maps and scorecard example based on real organizations• Participants will also learn about some of the challenges and pitfalls of strategic management, and how to deal with them.
• How to lead a strategic transformation • Aligning HR to the business • Developing HR strategies• Measuring the effectiveness of HR in the organization• How to develop a strategic roadmap for HR organization• Aligning competencies to ensure effective strategy execution • Best practice personal performance management
• All levels of leadership• Executives Managers• HR Directors• HR Functional Managers• Recruitment Officers • Performance Management Directors • Strategy Planners• Learning & Development • Business Units Directors
Facilitator: Jim CoffeyInstructor for Palladium Kaplan-Norton BalancedScorecard Certification Program
Jim Coffey has conducted engagements ranging fromsingle strategy management performance managementdevelopment efforts to enterprise-wide performancemanagement system implementations. He has extensiveexperiences working with staff across enterprises, fromsenior executives to front line operators and has facilitatedexecutive workshops with CEOs, senior leadership and linemanagers developing Balanced Scorecards and strategymanagement / performance management systems.
Focus areas include• Executive coaching• Organizational development and leadership• Strategy development• Balanced Scorecard implementation• Integration of operational and shared service providers strategic goals and process within organizations
• Strategic objective and measure / KPI development• Initiative identification, alignment with strategy and management• Strategy reporting and execution management• Process design and improvement• Event investigation, root cause analysis and corrective action implementation
Publications • Harvard Business School Press: Balanced Scorecard Report• Three Steps to Successful Measures May 2005• Using Indexes as Measures July 2005 • Building an Organized Process for Strategy Communication (co-authored with Dr. David Norton) May 2007• Building a Foundation for Successful Initiative Management at Federal Occupational Health (Co-authored with Dr. Priscilla Clark) July 2011
Three-Day Workshop Outline
Introduction• Instructor and student introductions• Course expectations• Overview of course content• Warmup exercise
Implementing HR Strategy using theBalanced Scorecard• How does HR fit into organizational strategy?
Warmup ExerciseDay One Recap
Executing HR Strategy using theBalanced Scorecard (Continued)• Determining HR customer measures• Exercise: Develop HR customer measures• Aligning HR processes to customer needs• Exercise: Identifying and aligning HR processes• Measuring HR processes• Exercise: Developing HR process measures
Aligning Competencies to Strategy• Mapping strategic competencies• Identifying strategic job families• Determining job requirements using job task analysis
DAY 1 DAY 2 DAY 3
Warmup ExerciseDay Two Recap
Implementing the HR StrategyImplementation System• Strategy Review Meetings• Review purpose• Leadership role• Conducting the meeting• HR Strategic Initiatives• Role of initiatives in strategy execution• Closing the implementation gap using initiatives• Exercise: Identifying strategic initiatives
Other Uses of StrategyImplementation System• Reorganization• Mergers and acquisitions• Establishing a new organization
