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Pokok Bahasan
Human Capital Development di Perusahaan Challenge in Human Capital Development
Corporate University
Human Capital n Corporate University
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Corporate Human Capital Development
Traditional Training
Characterized by:
Classes
Instructors
Focus on personal development
Focus on solving problems within
content of a course.
Team Learning
Characterized by:
Focus on group
dynamics
.
Organizational
Development
Characterized by:
Understanding of systems and
people in systems.
Focus on change and innovation
Internal business consulting
.
Knowledge
Management
Characterized by:
Databases containing information
about what has been
successfully or unsuccessfully
done.
Academic Values
Characterized by:
Focus on theory
Invention and Discovery
R&D
Future.
Career Development
Characterized by:
Focus on long term
personal growth
Employability
Talent Acquisition
Focus on hiring the best
people internally or
externally.
Succession
PlanningFinding those who
will move up and
replace others.
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Org Dvlp,
Corp culture project,
CMO
Traditional
corporate
training
Academic
Education
Executive education
Recruiting
Career
Development
Succession
planning
Orientation
Knowledge
Management
Team
Bldg
Retention
Current State of Corporate Human Capital Acquisition & Development
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Competitive Business Challenge
More Large-Scale Changes in Organizations
Structure change Mergers, joint ventures, consortiaStrategic change Horizontal organizing, teams, networks
Culture change New technologies, products
Knowledge management, enterprise New business processes
resource planning E-business
Quality programs Learning organizations
More ThreatsMore domestic competition
Increased Speed
International competition
Global Changes, Competition and MarketsTechnological Change International Economic Integration
Maturation of Markets in Developed Countries
Globalization and open economy
More OpportunitiesBigger markets
Fewer barriers
More international markets
Source: Adapted/ Based on John P. Kotter, The New Rules:How to Succeed in Todays Post-Corporate World
(New York: The Free Press, 1995).
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Are Human
Capital Devs.Suitable for
Organizational
Change ?
Transformation
Business
Restucturing
Business
Process
Reengineering
Total Quality
Management
Etc.
Etc.
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Strategy
Structure
Process
People
CHANGE IN TARGET
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ENABLING Factors for
Successful Change in Organization
Leadership
Capacity
Capability
Culture
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Dynamic Role of Leaders and Human Capital
Development in Organizational Change
Leadership
Capacity
Capabiliy
Culture
Strategy Structure
SystemShared-
Value
GOA
L
Driver Enabler Changes Output
Human Capital Development Target
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The Learning Organization Continuum
Focus on filling gaps
in employees current job
roles or on specific projects
Focus on developingemployees skills and
capabilities against a best-
in-class model through formal
and informal training.
Focus on integrating all
components that affect human
performance.
Tactical
LearningIntegrated
Learning
Strategic
Learning
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The Learning Organization Continuum
Focus on filling gaps
in employees current job
roles or on specific projects
Focus on developingemployees skills and
capabilities against a best-
in-class model through formal
and informal training.
Focus on integrating all
components that affect human
performance.
Tactical
LearningIntegrated
Learning
Strategic
Learning
Training ManagementDevelopment
CorporateUniversity
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Why Corporate Universities?
To address two major issues allorganizations are facing. . .
Business Issues
Competitive Pressurese-Commerce
Changing Consumers
Talent Issues
Changing workforceDemographics
Skilled Worker Shortage
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Consolidation is Needed
These disparate pieces of CorporateHuman Capital Developments need to be
merged, coordinated, rationalized.
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Knowledge
Management
Org
Dvlp, Corp
Culture Proj,
CMO
Traditionalcorporate
training
Academic
Education
Executive education
Recruiting
Career
Development
Succession
planning
Orientation
Team
Bldg
Retention
Emerging State of Corporate Human Capital Acquisition & Development
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Definition of a Corporate University
A corporate university is an educational
entity that is a strategic tool designed to
assist its parent organization in achieving itsmission by conducting activities that
cultivate individual and organizational
learning, knowledge, and wisdom.Source: Allen, The Corporate University Handbook (2002),p. 9.
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Nine Steps to Create Corporate University
Performance
Analysis &
Development
Governance
Operating
Principles, Scope,
Stakeholders
Structure
StrategicDirection
Funding
Staffing &
Skills
Marketing
Metrics
What are we doing & why?
Planning and Decision Making
Organization
Reporting
Relationships
Who tells uswhat to do?
What kind of people wor
in the CU? What skills arneeded?
Who pays for the CU? How are curricula
funded? What our budget?
What curriculum and courses
are we offering? How are we
delivering them?
How do we communicate
What we are doing and why
we are doing it?
How do we celebrate success?
What does the
organization really
believe in? What guides
us? Who benefits?
How do we measure our success?
Source: Global Learning Resource, Inc., 2004
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Institutionalized from DIBTA Group
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Lesson from PERTAMINA Corporate University
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Lesson from PERTAMINA Corporate University
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Corporate University Wheel
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Other Benchmark
It is estimated that there are over 5,000corporate universities in the US, plus
hundreds more in Canada
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Next Generation Corporate University Activities
Strategic hiring
New employee orientation
Succession planning
Culture change
Fostering an ethical environment
Strategic change
Source: Mark Allen, Ph.D.
Learning 2010 :
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Next Generation Corporate University Activities(continued)
Manage partnerships and strategic alliances with
universities and other entities Career planning
Mentoring
Executive coaching
Source: Mark Allen, Ph.D.
Learning 2010 :
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Next Generation Corporate UniversityActivities (continued)
Research and Development
Library
Museum or Heritage Center
Knowledge Management
Wisdom Management*
Source: Mark Allen, Ph.D.
Learning 2010 :
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Wisdom Management:
The Knowledge Continuum
Wisdom
Knowledge
Information
DataSource: Mark Allen, Ph.D.
Learning 2010 :
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The Wisdom Management Problem
60-90% of all job-related skills and knowledge
acquired in a program are not being implemented onthe job.
Jack Phillips
This is a 90 billion dollarproblem in the US alone
each year!
Source: Mark Allen, Ph.D.
Learning 2010 :
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Wisdom Management
Wisdom management is a planned and systematic
process by which an organization manages how itsemployees use and apply their knowledge and skills
in ways that benefit the organization. Allen, M.,
The Next Generation of Corporate Universities
(Pfeiffer, 2007).
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TERIMA KASIH