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Human Factors in Security

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    Human Factors Theterm“humanfactorsinsecurity”hasbeenhijacked somewhatfromitsoriginalmeaning.Nowadays,thetermis oftentakentomeancomputermodelingofhumanthreats, butthetermoriginallyentailedakindofergonomics,i.e., understandinghumanpsychologyandorganizational behaviorsoastooptimizesecurity. IntheVulnerabilityAssessmentTeam(VAT)atArgonne NationalLaboratory,webelieve“humanfactors”inthe originalmeaningofthetermhasbeenunder-studiedand insufficientlyexploited.Ourtechnicalpersonnelengagein collaborationswithindustrial/organizationalpsychologists andothersocialscientiststotrytoimprovetheefficacyof security. VAT Human Factors Research Areas  SecurityCulture&SecurityClimate  Countermeasurestoperceptualblindness  Reducingsecurityguardturnover  Thepsychologyofsealinspection  Humanfactorsinnuclearsafeguardsinspections  TheInsiderThreatinnuclearsafeguards  Applyingsecurityvulnerabilityassessmenttechniquesto safety  Correlationsbetweenemployeeattitudes&therateof securityincidents  HostingtheJournal ofPhysicalSecurity (technicaland socialsciences)  Thesecurityofdrugtesting  Recent VAT Papers on Human Factors RGJohnston,“CountermeasurestoPerceptualBlindness”, Proceedingsofthe51 st INMMMeeting ,Baltimore,MD,July 11-15,2010. RGJohnston,etal.,“TheSecurityofUrineDrugTesting”, Journal of Drug Issues ,39(4)1015-1028(2009). EGBitzer,PYChen,andRGJohnston,“Securityin Organizations:ExpandingtheFrontiersofIndustrial- OrganizationalPsychology”,InternationalReviewofIndustrial andOrganiz ationalPs ychology 24,131-150(2009). EGBitzer,“AnExploratoryInvestigationofOrganizational SecurityClimateinaHighlyRegulatedEnvironment”,Ph.D. Thesis,ColoradoStateUniversity(2008). Nuclear Engineering Division Human Factors in Security What’s wrong with this quote from a high-level government official after a major security incident? “Whileserious,theincidentinquestionwastheresultofhumanerror,notafailureofsecuritysystems.Wehavearobust systeminplacetoreportandinvestigatepotentialviolations.Inmyopinion,thisisacircumstancewherethosesystemsworked well."
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Page 1: Human Factors in Security

8/7/2019 Human Factors in Security

http://slidepdf.com/reader/full/human-factors-in-security 1/2

Human FactorsThe term “human factors in security” has been hijackedsomewhat from its original meaning. Nowadays, the term isoften taken to mean computer modeling of human threats,but the term originally entailed a kind of ergonomics, i.e.,understanding human psychology and organizationalbehavior so as to optimize security.

In the Vulnerability Assessment Team (VAT) at ArgonneNational Laboratory, we believe “human factors” in theoriginal meaning of the term has been under-studied andinsufficiently exploited. Our technical personnel engage incollaborations with industrial/organizational psychologistsand other social scientists to try to improve the efficacy ofsecurity.

VAT Human Factors Research Areas• Security Culture & Security Climate• Countermeasures to perceptual blindness• Reducing security guard turnover• The psychology of seal inspection• Human factors in nuclear safeguards inspections• The Insider Threat in nuclear safeguards• Applying security vulnerability assessment techniques to

safety• Correlations between employee attitudes & the rate of

security incidents• Hosting the Journal of Physical Security (technical and

social sciences)• The security of drug testing

Recent VAT Papers on Human FactorsRG Johnston, “Countermeasures to Perceptual Blindness”,Proceedings of the 51 st INMM Meeting, Baltimore, MD, July11-15, 2010.

RG Johnston, et al., “The Security of Urine Drug Testing”,Journal of Drug Issues , 39(4) 1015-1028 (2009).

EG Bitzer, PY Chen, and RG Johnston, “Security inOrganizations: Expanding the Frontiers of Industrial-Organizational Psychology”, International Review of Industrialand Organizational Psychology 24, 131-150 (2009).

EG Bitzer, “An Exploratory Investigation of OrganizationalSecurity Climate in a Highly Regulated Environment”, Ph.D.Thesis, Colorado State University (2008).

Nuclear Engineering Division

Human Factors in SecurityWhat’s wrong with this quote from a high-level government official after a major security incident?

“While serious, the incident in question was the result of human error, not a failure of security systems. We have a robustsystem in place to report and investigate potential violations. In my opinion, this is a circumstance where those systems workedwell."

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8/7/2019 Human Factors in Security

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C O N TA C T > Roger G. Johnston, Ph.D., CPP | 630-2 52- 616 8 | rog er j@ an l.g ov | Nuclear Engineering Division | www.anl.gov

Argonne Nat ional Lab orator y, 9700 South Ca ss Avenue, Lemon t, IL 60439 December 2011

EG Bitzer and A Hoffman, "Psychology in the Study of PhysicalSecurity", J Physical Security 2, 1-18 (2007).

EG Bitzer, “Strategies for Cutting Turnover”,SecurityManagement 50, 88-94 (2006).

EG Bitzer and RG Johnston, “Turnkey Turnaround Solutions:Exploiting the Powerful Tools of I/O Psychology”, Los AlamosNational Laboratory Report LAUR-05-1130, (2005).

RG Johnston, JS Warner, ARE Garcia, et al., "NuclearSafeguards and Security: We Can Do Better", Paper 1009,Proceedings of the 10th International Conference onEnvironmental Remediation and Radioactive WasteManagement , September 4-8, 2005, Glasgow, Scotland.

RG Johnston, “Adversarial Safety Analysis: Borrowing theMethods of Security Vulnerability Assessments”, Journal ofSafety Research 35, 245-248 (2004).

EG Bitzer and RG Johnston, "A Taxonomy for SecurityAssignments", J Security Administration 26, 1-11 (2003).

VAT Awards The Argonne Vulnerability Assessment Team has wonnumerous awards. A partial list includes:

* 10 U.S. patents* BECCA Honorary CCO Award for contributions to homeland

security, 2009* LANL Fellows Prize for Outstanding Research, 2004* LANL Achievement Awards, 2007, 2004, 1999 & 1995* Distinguished Performance Award from the CIA, 2002* “Excellence in Performance Measure” Award, American

Society for Industrial Security, 2002* LANL Distinguished Performance Awards, 2001 & 1996* Excellence in Technology Transfer Awards, 1997 & 1992* R&D 100 National Awards, 1992 & 1994* “Best of What’s New Award”, Popular Science, 1992

About Argonne National LaboratoryArgonne National Laboratory, the nation’s first nationallaboratory, is one of the U.S. Department of Energy'slargest national laboratories for science and engineeringresearch. Argonne has approximately 3,000 employees,

including 1,000 scientists and engineers, three-quarters ofwhom hold doctoral degrees. Argonne's annual operatingbudget exceeds $630 million. Since 1990, Argonne hasworked with more than 600 companies, federal agencies,and other organizations.

Currently, 16% of Argonne’s budget is for intelligence,defense, and homeland security projects (up from 6%before September 11, 2001). The long-term goal is tosignificantly increase this percentage.

Argonne is managed by UChicago, LLC, for the U.S.

Department of Energy.


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