Human resource
managementhmgmnt1
Course description
This course will provide students with blueprint for success in dealing with various labour challenges related to Hospitality and Tourism Industry.
It covers the foundation on how to prepare students to start their career in a very competitive global labour market
Course description
Pre-requisite: Principles of Management
Requirement of the Course: Submission of Human Resource Management Plan
TOPICS
UNIT 1 – Introduction to Human Resource Management : Relevance of HRM /Functions Evolution / Role of the HR Manager
UNIT 2 – Human Resources Planning and Organization : Significance of Human Resource Planning / Analyzing the Work Environment
UNIT 3 - Acquisition: Recruitment & Selection Process
topics
UNIT 4 - Training & Organizational Development: Training Programs & Objectives / Key Training Issues/ Training Process / Training Methods / Coping with Changing Technology
UNIT 5 – Evaluating and Measuring Performance Nature / Objectives / Methods / Common Appraisal Error / Changes in Performance Status
topics
UNIT 6 – Compensation and Benefits Administration: Compensation Plan / Criteria for Developing a Compensation Plan / Employee Health and Safety Programs
Unit 7 – Employer – Employee Relationship: Basic Rights of the Workers / Discipline /Grievance / Morale & Motivation
topics
Unit 8 – Career Planning & Development – Career Development Objectives & Process /
UNIT 9 – Global Challenges in Human Resource Management : HRM in Global Environment / Globalization and Multiculturalism / HR Management Trends
Reference Materials
Stone, R. (2009). Managing Human Resource. Milton: Wiley.
Tanke, M. (2008). Human Resources Management For The Hospitality Industry. Africa: Delmar.
Woods, R. (2006). Managing Hospitality Human Resource. Michigan: American Hotel and Lodging Educational Institute.
Classroom Activities
Internet / Library Research
Quizzes
HR Film Festival
Role Play
Developing Table of Organization
Reaction Paper
Case Studies
AV Presentation
Job Fair Observation
Compensation & Benefits Survey
Appraisal Form Critique
Fishbowl Extemporaneous Speech
Interview with OFW
Periodic Exam
HRM Plan & Presentation
Introduction to
Human Resource
Management Unit 1
Objectives
At the end of this unit the students must be able to :
Define HRM and be able to explain the relevance of HRM;
Articulate the importance of human capital to organizations;
Identify important developments in HRM; and
Discuss the complex roles of human resource managers in the hospitality and tourism industry
Topics Relevance of HRM
Functions
Evolution
Role of the HR Manager
HRM Employee Performance
Asset of the Company
Managerial Process
Quality of Employee
Diverse & Constantly Evolving
Employees’ Productivity
Cost Impact
HR Turnover
Human resources
Refer to the people that staff and operate an organization
It is also the organizational function that deals with the people and issues related to people such as compensation, hiring, performance management, and training.
Human resource management
Both a function within an organization and the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns
defined as the policies, practices, and systems that influence employees’ behavior, attitudes, and performance.
Nature
Human Capital
Human Talents
Human Resources
Human Capital – refers to the knowledge, education, training, skills and expertise of a firm’s workers.
Human Talent – refers to analytical, creative , social and physical abilities of a person.
Human Resources – refers to people that staff and operate an organization
Scope of human resources
it generally has 3 main sub-functions
1. Personnel management
Involves the recruitment and selection of employees, and planning and administration of compensation and benefits
2. Training and organizational
development
Includes the provision of orientation to new hires, development and implementation of coaching, counselling and mentoring programs for employees and addressing growth
3. Industrial relations
Pertains to the perpetual organizational goal of instilling industrial peace and harmony