Some objective type questions related to Human Resource Management

Code No-55

Ugc –Net

1. Who was developed Managerial grid ?a) F.W taylor b) Dr. Blake and Jane Moutonc) Elton Mayo

2. Who introduced ‘Walk About’?a)Dr. Blake and Jane Moutonb)Elton Mayoc) Prof.Gibbons

3.The concept of action learning was developed by

a) Prof. R.W. Revans b)Elton Mayoc) Prof.Gibbons

4. Grow Model is a

a) action learning Models

b) Coaching Models

5. In GROW model Define R

a)Realibility

b) Reality

6. CLEAR Model was developed by

a) Prof. R.W. Revans

b)Elton Mayo

c) Peter Hawkins

7. Who is given OCTAPAC?

a) T.V. Rao

b)Elton Mayo

c) Peter Hawkins

8. Arrange OCTAPAC

a) Trust

b)autonomy

c) collaboration

d)openness

e)confrontation

f) Proaction

g) Authenticty

1)fgabcde

2)dcabfgc

9.Match the following

a) TQM 1. Xerox

b)Benchmarking 2. Peter senge

c) Learning Organisations 3.W.E.Deming

d)Plan-do-check-act Cyle 4. W.E.Deming for Tqm

A) a(2)b(1)c(4)d(3)

B)a(3)b(1)c(2)d(4)

10. Major Indicators of Quality of work life

a) Job Involvement

b)Job Satisfaction

c)Productivity

d) All of the above

11. Total quality Management (TQM)is

a)Dynamic and Product centered

b)Dynamic and customer centered

c) Static and customer centered

12.TQM Developed in how many stages?

a)one

b)two

c)Four

13.

ORGANISATION BEHAVIOUR

Learning

1.------------Permanent change in behaviour that occurs as a result of prior experience

a) Learning b) Motivation c) perception

2. Which is Theories of learning?

a)Classical conditioning b)Operant conditioning c)Cognitive conditioning d)Social Conditioning e) All of the above

3. Who give classical conditioning?

a)B.F Skinner b)Pavlov & Watson c)Maslow

4.Who give Operant Conditioning?

a)Pavlov & Watson b) B.F. Skinner c)Rensis Likert

MOTIVATION

5.Who called motivation as ‘Core of Management’?

a) Maslow b) Douglos Mc.Gregor c) Rensis Likert

6. Human Needs classified into:-

a) Primary needs or Physiological needs b)Secondary Needs or Psychological Needs c)Both a and b

7. Match the following:

a) Need Hierarchy Model 1) Alderfer’s

b) ERG Theory 2)Hygiene and motivators factors

c) Three Need Model 3) A.H. Maslow

d) Herzberg’s Motivation 4) Victor Vroom’s

e) Valence- Expectancy Model 5)David Maclelland

8. What are types of needs in Three Need Model ?

a) Need for Achievement Model b)Need For Power c) Need for Affiliation d) All of the above

9. Match the following:

a) Equity Theory 1) Peter Drucker

b)Goal Setting theory 2) J.S.Adams

c)Management by objectives 3) B.F. Skinner

d) Reinforcement theory 4) Edwin locke

10.MBO is also known as…………and goal setting approach

a) Management by doing b) ) Management by Results

11. Reinforcement theory is divided in to

a) Positive B)Negative c)Extinction d) Punishment e) All Of the above

12. Equity theory variables are :-

a) inputs b) Outcomes c)Results d) Both A and B

GROUP DYNAMICS

13. …………..Structure with definite authority,responsibility and accountability

a) Informal Org. b)Formal Org. c) Structure org.

14. ………..Structure based on personal attitudes,emotions,likes and dislikes.

a) Informal Org. b)Formal Org. c) Structure org.

15. …….consists of two or more persons who interact with one another

a)organizations b) committee c) group

16. Which is type of group ?

a) Formal Group b)Informal Group c) Command and task group d) Interest and friendship group e) All

17. Sayles identified how many group:-

a) one b) two c)Four

18.Which is Sayles Group types:-

a)Apathetic b) Erratic c)Strategic d)Conservative e) All

19. Match The Following:-

a) Apathetic 1) Semiskilled

b)Erratic 2)Low Paid & Low Skilled Assembly

c)Conservative 3)

d) Strategic 4)High skilled employees

20. ……………….Consist of those persons who have frequent interactions and observe certain norms and standard

a) Group B) Organisations c)Clique

21. Dalton has identified three types of Clique

a) Horizontal b) Vertical c) Mixed or random Clique d) All

22.Group theory based on Geographical or spatial proximity:-

a) Clique b)Exchange theory c) Propinquity theory

23. Homan ‘s Theory Given by :-

a) Theodre new Homan b) George c.Homan

24. Balance Theory given by :-

a) Theodre New Comb b) George C.Homan

25.Match the following:-

a)Homan theory 1)Interactions due to what person get in exchange with the group members

b)Balance Theory 2)Three concepts:- Interactions, activity, Sentiments

c) Exchange theory 3)Based on similar attitudes

26. An individual who as part of group hold a common attribute are known as :-

a) Cohorts b) Groups c) Clique

27. Arrange Stages of Group Development :-

a) norming

b) Storming

c)forming

d) Adjourning

e) Performing

1) decba 2) cbaed 3) abcde

Organisation Change

28. ……………….refers to any alteration which occurs in the overall work environment of an organization.

a) Change b)development c)leader

29. Force Field Analysis is given by …………….

a) Maslow b) Kurt Lewin c) Hergberg

30. Job Enrichment is given by:

a) Maslow b) Kurt Lewin c) Hergberg

31. The Person who is responsible for taking a leadership role in managing the process of change

a) Client b) Change Agent

32. Who give model of Planned change?

a) Maslow b) Kurt Lewin c)Chris Argyris

33. Steps in process of Planned Change

a) Refreezing b) Moving to the new level c) Unfreezing

1. abc 2. Cba 3 bca

34.Adaptive coping cyle is given by ….

a)kurt lewin b) Edgar Schein c)Bennis

35. Factors in Planned change

a)structure b)task c)Technology d)People

Organisation Development

37. O.D focuses on the ……………….of the organsaition in order to bring about planned change.

a) Whole Culture b) single culture c) partly culture

38.Steps in organization development

a)Planning Strategy for change

b)Preparation of Change agent

c)Implementing the change

d)Identify and Diagnosis the problem

e) Evaluation

1.abcde 2. Deabc 3.dabce

39. Change Agent acts as:

a)Consultant b ) Counsellor c)Facilitator d) All

40.A grid O.D programme has six phases:-

a)Training

b)Intergroup development

c)Team Development

d)Goal Attainment

e)Stabilisation

f)Organisation Goal setting

1. abcdef 2. Acbfde

41. …………a set of activities on the part of a consultant which helps the client to understood which occur in client environment.

a)Survey Feedback b) Team Building c)Process Consultation

42. …….use of questionnaire to identify discrepancies among members

a)Survey Feedback b) Team Building c)Process Consultation

43. Team building is ………..group activities

a) High interaction b) Low interaction c) Middle interaction

44.Types of T-group

a) Strangerlab b)Cousin Lab c) Family Lab d) all

45.how many member in Senstivity training?

a)5 to 6 b)10 to 12 c) 20 to 25

46. An organization is said to be …………..if it is able to achieve its goals.

a)Effective b)efficient

47. ……………….is extent to which an org achieves its goals with the given resources and meants.

a) Org Change b)Org Development c)Org Effectiveness

48.Transactional Analysis is method of analyzing and understanding ………………

a)Individual behavior b)Interpersonal behavior c)Group behavior

49. who give group dynamics concept?

a) Homan b)Lewin c)Bakke

50. Techniques of Group decision Making?

A)Brainstorming b)Nominal Group Technique c)Delphi Technique d) Consensus e) Fishbowling f)all

Management thought

51. Match the following

a) Scientific Management 1 Henry Fayol

b)14 principle of mgt. 2. F.W. Taylor

c)Bureaucracy 3. ChesterBarnard

d)Social Systems approach 4.Max Weber

e) Herbert Simon 5. Decision Theory approach

52. F.W. Taylor divided work study into:-

a)1 b) 2 c)4 d) 5

53. Work Study divided into :-

a) Method Study b) Motion Study c) Time study d) Fatigue Study e) All

54.F.W. Taylor Concern with improving operational efficiency at the:-

a)Top Level b)Middle Level c)Shop Floor Level

55. Match the following:-

a) Elton Mayo 1)Father of scientific mgt

b) F.W.Taylor 2) Father of Personnel Mgt

c)Robert Owen 3)Father of Modern Operational Mgt.Theory

d) Henry Fayol 4)Father Of Human Relation Approach

56. Functional Structure was given by

a)Elton Mayo b)Henry Fayol c) F.W.Taylor

57.F.W.Taylor Called Scientific Management :-

a)Mental Frustration b) Mental Revolution c)Mental challenge

58.Hawthorne Experiment given by

a) Elton Mayo b)Roethlis Berger c)William Dickson d)ALL

59.Social System Approach introduced by …………and developed by………………..

a)Elton Mayo ,William Dickson b)Vilfredo Pareto, Chester Barnard

60. Task and Bonus plan given by ………..

a)William Dickson b)Henri L.Gantt c)Henry Mintzberg

61. Harrington Emerson give attention to the increase of…………

a)efficiency b)effectiveness

62. Quantitative Approach is given by:-

a)C.W churchman b)Elton Mayo c)Herzberg

63.Time and motion studies is given by:-

a)Frank gilbreths b) Lillian Gilbreths c)Both a) andb)

64. Gilbreths developed 17 basic motions called

a) Gilbreths b)Therbligs

65.Piece rate System Developed by

a) Scientific Mgt. Theorists

b)Human Relation Theorists

Industrial Relation

Trade Union

66.Trade union Structure consist of which union:-

a)Craft union b)Industrial union c)General union d)none of above e) all

67.Funtions of trade union:-

a) Militant Function b) Craft function c)Faternl function d)Both a and c

68. Method of Trade union is :-

a)Mutual Insurance b)Collective agreement c)Direct Action d)Legal action e) all of the above

69. Match the following

a)Social –psychology Approach 1. Frank Tannenbum

b)Sociological Approach 2. Robert F.Hoxie

c)Scarcity Consciousness Approach 3. Karl Marx

d)Classless Society Approach 4. Selig Perlman

e)Industrial Democracy Approach 5. Mahatama Gandhi

f)Sarvodya Theory 6. Sidney webb &Beatrice Webb

g)Protest theory 7. Common

h)Pragmatic Approach 8. Kerr ,Dunlop Harbison and myers

70. ……………….emerged as first labour leader in India.

a) Shri B.P Wadia b) N.M.Lokhandey

71.First workers organization in india was ……………

a)Bombay Mills Hands Association b)Madras textile union c)Printer union

72. First Modern Union in india was…

a)Bombay Mills Hands Association b)Madras textile union c)Printer union

73.Which news paper is started by Shri N.M.Lokhandey?

a)Desh bandu b)Dinbandu c)India Worker d)Mazdoor Sandesh

74.First Industrial Union goes to …..

a) Shri B.P Wadia b) N.M.Lokhandey

75. B.P. Wadia organized …………….union for the textile Workers in Madras, 1918.

a)Bombay Mills Hands Association b)Madras textile Labour union c)Printer union

76.Match the Following:-

a)Textile Labour Association Ahmedabad 1)1918

b)Textile Labour union Madras 2)1919

c)International Labour Organisation 3)1928

d)Royal Commission on labour 4)1920

77. Match the following:-

a) AITUC 1)1947

B)INTUC 2) 1920

c)UTUC 3)1949

D)HMS 4)1955

E)BMS 5)1948

F)CITU 6)1970

’78.INTUC publish an English weekly…….. a)Desh bandu b)Dinbandu c)India Worker d)Mazdoor Sandesh

79. INTUC publish hindi weekly …………. a)Desh bandu b)Dinbandu c)India Worker d)Mazdoor Sandesh

80.Who was first president of AITUC?

a)Lal Lajpat Rai b)B.P Wadia c)N.M Lokahanday

81. AITUC Published ………

a)Desh bandu b)Dinbandu c)India Worker d)Vishwa Darshan

82. Works committees in all undertakings wherin employing ……..or more workers.

a) 500 b)100 c)200

83. Work Committee and Joint Mgt. Councils are ……………in nature

a)Bipartite b)Tripartite

84. JMCs constituted in units where ………….or more workers are work.

a)100 b)500 c)200

85.JMC was made in …….15th labour conference.

a)1957 b)1958 c)1949

86.Shop councils scheme at …………or joint council scheme at…………..

a)shop /departmental level b)enterprise level c)both a and b d)none

87.ILO was established by …….conference on 19 april 1919.

a) Paris Peace b)Versailles Peace

88. A members of the ILO can withdraw from the org. only after giving notice to ……..of ILO.

a)General b)Director general

89.International Labour Conference is …………in nature.

a)Bipartite b)Tripartite

90. ILC is to create world wide uniform standards of labour in the form of ……..

a)Conventions b) Recommenations c)both a and b

91.Period of office of governing body is …..

a)3 year b)2 year c)1 year

92. International Labour Office acts as secretariat of ILO in …