Human Resource Management

Indus Motors Company Limited

Fahad Shah 10848

Naveed Tariq 11601

Adil Khan 12144

1 432 5 6 7 8 9

Company Name:Toyota Indus Motors Company LTD

Industry Type:Automobile Industry

Office Addresses:

Indus Motor Company LimitedPlot No. N.W.Z/1/P-1, Port Qasim Authority, Karachi, Pakistan.Phone : +92-21-34721100UAN : +92-111-86-96-82 (+92-111-TOYOTA)

Customer Assistance CentreToll Free: 0800-11123Fax : (021) 34720021Email: customer.relations@toyota-indus.com

Company Profile:

• Joint Venture between House of Habib, Toyota Motor Corporation Japan (TMC) and Toyota Tsusho Corporation Japan (TTC)

• Manufacturing, Assembling and Marketing Toyota Vehicles of Pakistan since July 1, 1990

• The company was incorporated in Pakistan as a public limited company in December 1989 and started commercial production in May 1993

• Sole Distributorship of Toyota and Daihatsu Motor Company limited through its Dealership Network

Company Profile:

• The shares of company are quoted on the stock exchanges of Pakistan

• Toyota Motor Corporation and Toyota Tsusho Corporation have 25 % stake in the company equity

• The majority shareholder is the House of Habib

Company’s Vision:

Company’s Vision is to be the most respected and successful enterprise, delighting customers with a wide range of products and solutions in the automobile industry with the best people and the best technology".

•The most respected.

•The most successful.

•Delighting customers.

•Wide range of products.

•The best people.

•The best technology.

Mission of Toyota is to provide safe & sound journey. Toyota is developing various new technologies from the perspective of energy saving and diversifying energy sources.

Environment has been first and most important issue in priorities of Toyota and working toward creating a prosperous society and clean world.

Company’s Mission:

HR Representative for this Report:

1) Name: Faisal Muneeb Designation: General Manager (HR)

2) Name: Asif Jalees Designation: Assistant Manager (HR)

Major Investors:• House of Habib

• Toyota Motors Corporation Japan

• Toyota Tsusho Corporation Japan

1 432 5 6 7 8 9

Types of Recruitment:1)Internal Recruitment

Job Rotation of existing employees

2) External Recruitment News Paper Advertisement Online Job Postings Talent Hunt Programs (University recruitment tests)

Recruitment Process:• Call for an Interview

• Test for the Job

• First Interview (HR interview)

• Second Interview (Panel interview)

• Offer Letter

• Appointment Finalization

Recruitment Alternatives:

• Subcontracting

• Temporary Employees (Contractual)

1 432 5 6 7 8 9

Basis of Selection:

• Academic Qualification

• Professional Experience

• Mental and Physical Strengths

• Personality Evaluation

1 432 5 6 7 8 9

Training Classifications:

• Training for New Entered Employees

• Cross – Functional and Team Training

• Training for any new Project

• Skills Training

Training Issues:

• Schedule of an Employee

• Employee on vacation during training

• Unable to approach field employees

1 432 5 6 7 8 9

Development Standards:

• Job Enrichment (Extra Milestone in a particular field)

• Job Enlargement (Increment in Job Responsibilities)

• Management Lessons

Development with regards to KSA:

Dimensions Knowledge Skills Abilities

Trainings Information Discovery Communication Skills

Enthusiasm

Certifications Business or Technical Information

Effective Performance

Academic Improvisation

Interactive Sessions Information on basis of experience

Communication Skills

Managerial Abilities

1 432 5 6 7 8 9

Appraisal Strategies:

• Appraisals are conducted at the end of the fiscal year

• Conducted for all 3 levels of management i.e. Top, Middle and Lower management

• Only those employees are applicable who have already spend a fiscal year in a company

Appraisal Dimensions:

• Punctuality & Regularity

• No. of working hours

•Achievements

•Revenue generation

•Production targets

•Innovation & Creative ideas etc

1 432 5 6 7 8 9

Reward System:

• Incentives

• Bonus

Benefits:

•Medical/OPD/Dental

• Convenience/Transport facility

•EOBI / PF

•WPPF

•OT etc

1 432 5 6 7 8 9

Suggestions

• Proper schedule of timely trainings

• Increase in recreational activities

• Minimization in duration of recruitment process

1 432 5 6 7 8 9