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BM Unit 2 - LO2 1

Success Criteria:

To introduce training within business

Learning Intentions:

You should be able to:

•Identify and describe suitable training methods for business organisations

•Describe the costs and benefits of training for an organisation

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ent TRAINING

Training is teaching workers new skills or improving their

existing skills.What are the benefits that

training brings to the workplace?

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tReasons for training and developmentImprove staff performanceImprove productivityStaff more flexibleIncrease job satisfactionStaff more motivatedUpgrade staff skillsReduce injuries and accidents

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tTraining

Costs

Sending people for training is expensive

Cost of trainersLoss of output

Benefits

FlexibilityUpgrade skillsEmployee satisfactionImproved image for

organisationMotivation and

productivity

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TYPES OF TRAINING

•INDUCTION TRAINING

•VIRTUAL LEARNING (VLE)

•MULTI-SKILLING

•ON THE JOB

•OFF THE JOB

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Induction training

For new employees.

Covers:company

proceduresmeeting colleaguestasks of jobhealth and safety.

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ON-THE-JOB TRAINING

Takes place at the workplace. The employee trains alongside an experienced worker while doing the job. ADVANTAGES

•Possibly cheaper as done in-house by the business itself.

•Workers do not have to leave the workplace. Normal work may be able to continue.

•Skills improved in workplace

DISADVANTAGES

•Bad habits might be passed on

•Training is not done by a qualified instructor

•Don’t benefit from meeting other employees and sharing ideas.

Think of occupations where this is best suited. Why?

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VIRTUAL LEARNING ENVIRONMENT (VLE)

Using IT such as a website whereby there are tasks, challenges and assessments to complete.

Could be a tailor-made programme that employees work through at their leisure or as part of formal training.

Could be linked to a ‘mentor’ who the employee regularly speaks to

Staff could collaborate with each other on projects. Think of a situation/occupation where

this is most likely?

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Multi-skilling

Multi-skilling allows workers to perform different tasks

Allows the workers to be more flexible

Allows the business to make efficient use of resources

Allows the business to save costs eg not hiring extra staff

What is it?

Why?

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OFF-THE-JOB TRAININGOff-the-job training occurs when workers are trained away from the business. Often with employees from other businesses and/or at college.

ADVANTAGES

•Delivered by qualified and trained instructors

•A formal qualification or certificate may be given at the end of the course

•May pick up tips & skills from other industries

DISADVANTAGES

•More expensive than on-the-job training

•Employees have to catch up when returning to workplace

•Staff may need covered (costs) when on training

Think of occupations where this is best suited. Why?

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tOther Training methods‘Sitting next to Nellie’ – task demonstrated

then trainee undertakes task.

Coaching – trainee taken through task step by step by trainer.

Job rotation – trainee learns tasks in different departments/jobs.

Self-paced/distance learning – trainee receives resources and works on their own.

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tAnswer a question

Describe the benefits to an organisation of staff training.(5 marks) 2010

10 minutes

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tSolution

The flexibility of staff to carry out different jobs is increased as they will learn new skills.

Staff ability to carry out jobs is improved as they will have learned new skills.

Staff knowledge of systems and processes is improved as this knowledge will be regularly updated.

This should increase productivity within an organisation as employees become better at their jobs.

Training will be motivational to staff, as they feel they are being developed and nurtured by the firm.

The overall image of the organisation is improved as the firm is seen as one that develops staff and is progressive.