Date post: | 28-Oct-2014 |
Category: |
Business |
Upload: | adrian-vivas |
View: | 391 times |
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Human Resourcesin the Club of the FuturePresented by - The E.E.O.C.
Jessica W., Sejin K., Adrián V., Austin R., and Anthony D.
Today’s Presentation
•Selecting Employees
•Performance Appraisals
•Continuing Education
•Benefits
•Employee Clubhouse
What do Club Members want?
Club Members want to…
•Be with similar people
•Enjoy a second home
with their families
•Be proud members of a
prestigious club
•Receive the best quality
products and services
What do Club Employees want?
Club Employees want to…
•Work hard and be
rewarded accordingly
•Feel like they belong
•Enjoy the work that they
do
What can we as Club Managers do to make all parties happy?
•Compromise can be tricky!•Member needs come before employee
needs•Only employees who meet the club
standards should be hired
Selecting
•Hiring on attitude vs.
skills
•Candidate
compatibility with
club culture
•Commitment and
loyalty
Performance Appraisals
•Done often, with a
positive twist
•Know how each
employee will react
•Opportunity to boost
employee morale!
Continuing Education
•Industry courses
•Cross training
•Scholarships
Oak Hills Country Club
Benefits
•Tuition
Reimbursement
•Academic Recognition
•Employee
Appreciation Day
E.E.O.C. – Every Employee’s Own Clubhouse
A clubhouse that offers a select number of amenities for club staff, particularly those that may live on property. The EEOC would offer just a fraction of the many amenities offered to club members.