Hospital of the University of Pennsylvania

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Every year, Pastoral Care recognizes – and celebrates – its staff, volunteers and students who contribute to the more than 30,000 yearly pastoral contacts. Like the ER, it provides coverage around the clock throughout the hospital and its chaplains respond to all of the approximately 2,500 trauma calls.

But every year, the department also honors people who reflect the best of what is offered to patients and to each other. These are the winners of the Spirit of Caring Awards. Receiving this year’s awards are Madeline Dawson and the staff who serve as HUP’s Ambassador team.

Helping with a Kind Word and a Kind GestureThey help people find their way around the hospital. They coordinate transport to outpatient departments. They answer tons of questions. But members of HUP’s Ambassador team frequently go far beyond these everyday responsibilities.

These unsung heroes often help patients and families deal with difficult issues. They listen. They comfort. And, when needed, they provide hugs. “They minister to the spirit of people with a kind word

and a kind gesture,” said Denise Statham, administrative chaplain of Pastoral Care.

“They meet people as they are in good and bad times and they always are so welcoming,” said

Jim Browning, coordinator of Clinical Pastoral Education. “I thank them for their loyalty and their sense of compassion.”

An Ongoing Desire to Help OthersMadeline Dawson has been a part of the pastoral care community at HUP — and throughout the Health System — for more than 20 years. Her desire to help patients started when her pastor asked her to visit some of their congregants who were inpatients at HUP … and it blossomed into a passion, often resulting in caring relationships and return visits from patients and their families.

In the early 1990s, when she worked in OB/GYN, Dawson received her initial training as a volunteer for the hospital’s hospice program. “Providing pastoral care to oncology patients and their families gave me an understanding of what ministry is about. They were my greatest teachers.”

` (Seated, l. to r.) Members of HUP’s Ambassador team, who won one of this year’s Spirit of Caring Awards: Beulah Wilder, Eleanor Ball, Rebecca Johnson and Joseph Robinson. Not pictured: Chaneen Baker and Shauna Jacobs. Joining them are Mia Gonzales-Dean, associate hospital director of Support Services (l.) and Donna Griffith, director of Volunteer Services.

Volume 23 Number 11 June 1, 2012

INSIDE

Kids Learn About Life at HUP ...2

MyHeartMap Challenge a Success ..................................3

Join Team Urology for the Gary Papa Run .............4

Heartfelt Thanks .......................4

A Celebration of

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Spiritual Support

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Shortly thereafter she and her sister, Johnnie, became part of the hospital’s first volunteer pastoral visitors training program. In 1992, she entered HUP’s part time — and subsequently full-time — clinical pastoral education (CPE) program to learn about interfaith ministry, completing more than seven ‘units’ of clinical pastoral education.Each is the equivalent of 400 hours in providing direct patient care and learning the art of integrating interpersonal and professional skills.

Dawson soon became the staff chaplain for a variety of programs. As staff chaplain in the School of Nursing’s LIFE (Living Independently For Elders) program, she learned “what was truly important and meaningful in a life. I learned to view my life from a totally different perspective.”

During this time she completed a masters in Human Services at Lincoln University, graduating with honors. “I was driven by my sincere desire to be there for those who are suffering and in pain.”

Although Dawson retired from HUP in 2009, she continues to serve as an adjunct chaplain, instructor and co-facilitator

for the annual Gospelrama event. She’s also hoping to start a community-based intervention program for women and their children who have been directly impacted by domestic violence.

Reminding Al Black, COO of the hospital, of the gospel song, “This Little Light of Mine,” he said, “I thank Madeline for letting her light shine on all our patients and visitors who come to HUP.”

A Celebration of Spiritual Support

` Spirit of Caring award winner Madeline Dawson (right) with her sister, Johnnie, and Ralph Ciampa, director of Pastoral Care.

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How do you do CPR? How does a defibrillator work? What’s the proper way to put on a cast?

These are just some of the questions that kids got answered at this year’s Bring Your Child to Work Day. Nearly 650 kids came to HUP to get a first-hand glimpse of life where their parent — or grandparent, aunt, uncle, or even neighbor — work.

Members of Nursing Education showed kids the proper way to perform CPR, using

a simulator model. Those who gave it a try discovered — and commented on the fact — that it’s not as easy as it looks! Pharmacists demonstrated how they create the many different types and doses of medication necessary to meet the needs of all our patients. And kids got a close-up-and-personal view of the robot that fills many inpatient prescriptions every day.

All young visitors to the vascular lab got to see — and hear — blood passing through their carotid arteries, via an ultrasound. Nursing also invited kids to help move a ‘patient’ out of bed into a chair using the ceiling lift. What did they learn? It requires some practice!

How does HUP safely care for victims contaminated with chemical, biological or radiological material? By putting them through rapid decontamination. In its demo, Safety Management put up the inflatable tent it uses in real-life situations and showed kids what’s involved in safely decontaminating a ‘victim.’ They also

gave out ‘Hot Zone’ barrier tape to each child for their participation in First Receiver Response education.

Not all the demos were directly related to health care. Touring the PennSTAR helipad is always a popular activity but the talk by members of the Philadelphia Police Department’s Homeland Security group came in a close second. After Officers Barrios and Harlee explained the roles of this elite group — which includes water rescue, dignitary protection (with the secret service), and hostage negotiation — kids got to try on some of the protective gear they brought along. Wearing the 40-pound protective vest was a challenge for even the strongest kids!

Thanks to Phyllis Murray of Administration who took the lead in pulling this together and to all those

>>> KIDS LEARN ABOUT LIFE AT HUP BRING YOUR CHILD TO WORK A SUCCESS!

` The fish tank in the Nursing Renewal Center fascinated Blaine Hamler, son of Kimberly Curtis.

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To see more photos from Bring Your Child to Work Day, go to http://news.PennMedicine.org/inside/hupdate and click on ‘Kids Learn About Life at HUP.’

HUP’s Clinical Emergencies Committee, together with the Center for Resuscitation Science, recently put together a short training video demonstrating how to use an AED. To watch it — and learn how you can save a life — go to the Intranet home page and click on AED (defibrillator) training video under “What’s New.”

who volunteered their time to not only do the demonstrations but bring the kids around to see all that goes on at a top academic medical center.

>>> KIDS LEARN ABOUT LIFE AT HUP BRING YOUR CHILD TO WORK A SUCCESS! MyHeartMap Challenge a SuccessMore than 1,500 AEDs found, photographed and submitted

Earlier this year, the MyHeartMap Challenge sent people out to the streets of Philadelphia, searching for automated external defibrillators as part of a citywide crowdsourcing challenge. More than 300 individuals and teams participated in the Challenge. Together they found, photographed, and submitted information about more than 1,500 AEDs in more than 800 buildings throughout Philadelphia County. The Challenge was aimed at locating and mapping all of the lifesaving AEDs in Philadelphia to create a smart phone app and AED map. This will help 911 operators and bystanders locate the devices to use along with CPR while waiting for EMS to arrive during cardiac arrests in public places.

“Finding AEDs during this contest was a very hard task — many AEDs, we found, are in places people wouldn’t think to look during an emergency,” said MyHeartMap Challenge director Raina Merchant, MD, of Emergency Medicine. “We’re so impressed with the creative ways people sought out devices and provided us with information that we’ll now be able to ensure that these devices are in the right place to save lives.”

Father and Son Tackle the Challenge

One of the many participants combing the city for AEDs was William Roper, MD, of Emergency Medicine. His overall strategy was pretty simple: He’d drive into the city with Alexander, his 2 1/2-year-old son, park, and then walk up and down the area, stopping in to local businesses. After explaining about the challenge most business owners were “very receptive” to him taking a photo. Others he found by solving some of the online clues for the contest.

Roper said they had some adventures along the way. For example, one of their stops was the Academy of Music. They were told to go to the stage door to find the AED, but along the way Alexander caught sight of the stage … and the guitars, a current fascination of his. “They were putting together the set for Rain [a musical tribute to the Beatles] and the actor playing Paul let us go backstage,” Roper said. Alex ran around, gleefully pointing to and accurately naming ‘acoustic guitar’ and ‘electric guitar.’

By the third week in March — just a few days before the contest was scheduled to end — Roper had sent in nearly 100 photos of AEDs.

LISTEN & LEARN!What impact will the state and federal

budgets have on Penn Medicine? What

upcoming construction projects are

being planned? Learn these answers –

and more – at the monthly All Employee

Meeting. The next three meetings will

take place in Medical Alumni Hall on

1 Maloney on:

Wednesday, June 13, 5:00 to 6:00 pm

Wednesday, July 11, 8:30 to 9:30 am

Wednesday, August 15, noon to 1:00 pm

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` With help from technician Towanna Williams, Mekkhi Gardner, son of Crystal Gardner of Silverstein 12, was able to see and hear blood coursing through his carotid artery.

` William Roper, MD, and his son, Alexander, successfully found nearly 100 AEDs during the MyHeartMap Challenge.

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HUPdateEDITORIAL STAFF Sally Sapega Editor and Photographer

Danielle Taraschi Julia Fiorello Designer

ADMINISTRATION Susan E. Phillips Senior Vice President, Public Affairs

CONTACT HUPDATE AT: 3535 Market Street, Mezzanine Philadelphia, PA 19104

phone: 215.662.4488 fax: 215.349.8312 email: sally.sapega@uphs.upenn.edu

HUPdate is published biweekly for HUP employees. Access HUPdate online at http://news.PennMedicine.org/inside/hupdate.

Heartfelt Thanks When my uncle was admitted to HUP, I witnessed a well-established PFCC [patient and family centered care]. My family praised the doctors and nurses for their caring attitude and felt like they were well informed. I found no resistance to us listening in on rounds (we were encouraged to do so). I have worked in 4 states over the past 29 years and never have I seen the consistency in nursing care regarding their caring attitude and knowledge…. When we decided to withdraw care … the doctors and nurses gently helped [my family] understand the situation and gave them time for decision making. As the end neared, they systemically withdrew the drips, increased the sedation and then finally withdrew the ventilator — all over several hours so we could experience the changes in his condition gradually towards death which I think helped us come to acceptance easier. When we left, we hugged the doctors and nurses and thanked them for their care but thank you seems hardly enough…. I am thankful my uncle was there.”

On Sunday, June 17, Penn urologists and staff will celebrate Father’s Day by helping to raise awareness and lead the fight against the second-highest cancer killer among men.

According to the American Urological Association, prostate cancer claimed 33,720 lives in the United States last year, second only to lung cancer in cancer mortality causes for men.

“Multiple management strategies, ultimately chosen by patients, can markedly decrease this number when the disease is detected at an early stage,” said Alan Wein, MD, chief of Urology. “Early detection, in my opinion, allows earlier treatment of those cases that need to be actively managed.”

Join the Penn Urology team — which includes staff and patients — in the 10th Annual Gary

Papa Run, benefitting prostate cancer research and awareness. “It’s a great bonding, seeing the physicians supporting patients both in and out of the office,” said Anna Bottoms, who is recruiting participants for the Penn Urology team and raising funds for the annual race.

“It gives me positive energy to see our patients participating in the walk, and doing well,” said Thomas Guzzo, MD.

“Although prostate cancer is a prevalent disease, there’s still that segment of the population who don’t know much about it,” he continued. “The gratifying part of the job is helping people — who may be scared and anxious — from the initial prostate cancer diagnosis through their therapy, and hopefully curing their cancer.”

To join the Penn Urology team, go to www.garypaparun.com or contact anna.bottoms@uphs.upenn.edu. The registration deadline to join the Penn team is Thursday, June 7 (June 14, for individual registrants). All Penn Urology team members will receive a t-shirt. The team will also have a tent set up with information on available urology treatments.

` Irwin Goldstein, MD, (l.) and Thomas Guzzo, MD, will be part of Team Urology in this year’s Gary Papa Run.

JOIN TEAM UROLOGY for the GARY PAPA RUN

MyHeartMap Challenge a SuccessWhile he didn’t win the top prize for his efforts, he did manage to find 12 ‘golden ticket’ AEDs — for which he received a total of $600. “It went directly into Alex’s college fund!”

Merchant and her colleagues are now at work analyzing the data submitted by contest participants, and they hope to soon publish the results. Among their goals, both in Philadelphia and in other cities where future MyHeartMap Challenges will be held: To help business owners make the devices more visible and accessible — and push for consistency in where the devices can be found during the emergency, much as fire extinguishers are placed in standardized locations.

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