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Thank you Program CommiTTee
REGISTER BY JUNE 30th AND SAVE $300!www.healthworkandwellness.com
STRATEGIC PARTNER
CONFERENCE MANAGEMENT
Oct 16 – 18, 2013
ThE hAlIfAx MARRIoTT hARBoURfRoNT hoTEl
A Conference for business leaders at all levels wanting to create positive change for better business performance.
The Better Workplace Conference
Helping you create a better place to work for over 17 years!
facebook.com/healthworkandwellness
Thomas SchnebergerMorning KeynoteRWE Power (Germany)
MAJOR PARTNERS
Des
itnat
ion
Hal
ifax
Sari Sairanen Morning KeynoteCanada’s Workplace Strategy
Amy Jen SuKeynote and Workshop – Leadership Presence
Dave CarrollKick-Off KeynoteUnited Breaks Guitars
Search “health work wellness”
Keynote Speakers
#abetterworkplace
www.healthworkandwellness.com 1
STREAMS
This conference focuses on your people, your customers and your bottom line, with 3 streams of presentations:
• leadership for a Better Workplace
• Better Workplace Culture
• Better Workplace RoI
WHO SHOULD ATTEND?
Leaders at all levels who want to create and maintain a better workplace culture as part of their business strategy.
Individuals with specific responsibility for organizational health, seeking to tie their health and wellness strategy into organizational goals such as recruitment and retention.
WHO WILL YOU MEET?
Senior executivesHuman Resource professionalsManagers of large and/or diverse teams Management consultantsGovernment policy makersHealthcare managersOrganizational development specialistsResearchersHealth and safety specialistsBenefit consultantsGroup life insurance managersEducatorsHealth and wellness practitionersOther passionate delegates
Check into Presdo Match when you register to find out who else will be there – connect with them ahead of time, and meet them in person at the conference!
MESSAGE FROM THE PRESIDENT & MANAGING DIRECTOR
Deborah ConnorsPresident & Managing Director The Better Workplace Conference
While there is no one path to creating a better workplace, many organizations seem to follow a similar pattern. This starts with implementing an array of programs, all useful, but with little connection to the bigger goals of the organization. The next stage is building a culture of health and wellness through alignment with leadership, policies, and overall business success. Lastly, they start to track indicators of organizational health in order to evaluate effectiveness.
What stage is your organization at? Wherever you’re at, the organizational health experts we’re bringing to Halifax this fall will inspire you to lead a strategic approach in your workplace!
Dave Carroll kicks off Conference 2013 with the “United Breaks Guitars” story and its implications. Learn from Sari Sairanen what tools are available to help you adopt the Canadian Standard on Psychological Health and Safety in the Workplace. Thomas Schneberger will show you how health and performance are complementary at RWE Power, an organization that is actively evaluating the effectiveness of their health & wellness strategies! Finally, Amy Jen Su will share how to personally build an authentic leadership presence to lead the way in making a sustainable impact in your organization.
Come and join this amazing community of like-minded people and learn how to align your company’s better workplace strategy with goals that matter to your organization!
How to Create a Better Workplace!
WHAT WILL YOU EXPERIENCE?
Aside from the beauty, warmth and hospitality of Atlantic Canada in the fall, perhaps our previous Delegates can tell it best:
• The conference was exciting and exhilarating—an awesome experience!
• It’s inspiring to be among so many positive, open-minded people all committed to the idea of workplace health and wellness.
• It was great to network with people who have the same struggles as me in their workplace and discuss how we can solve them.
• A good range of different perspectives from the speakers and audience.
• It changed the way that I want to approach my working life!
Conference Kick-Off Presented by Dave Carroll, award winning master storyteller, singer-songwriter and social media innovator from Halifax Canada.
Dave’s “United Breaks Guitars” story has been called a “one in a billion experience” with implications in the worlds of Customer Service, Social Media, Branding and Self-Empowerment. Meet and reconnect with others over drinks and hors d’oeuvres and discover how true caring-based decisions in one area spill over into all aspects of your organization.
Canadian Workplace Wellness Pioneer AwardSince 1997, this award has recognized professionals who have made a difference in significantly improving organizational health in Canada. Join us as we honour the 2013 Canadian Workplace Wellness Pioneer!
Fitness Classes & Stretch Breaks From early morning fitness classes exclusively for delegates to stretch breaks to an evening walk/run we’ve got your body covered again this year! Don’t forget to pack your runners!
Sponsored by
Wellness BreaksSponsored by
Delegate GiftYou will receive an Exercise Kit with Pedometer, compliments of Desjardins Insurance - which you may need when we climb a mountain in 3 days!
Sponsored by
NEW THIS YEAR!
Atlantic Canadian Kitchen PartyWe can’t think of a better way to celebrate the 17th year of the conference than holding an Atlantic Canadian Kitchen Party, featuring the Sons of Maxwell, an internationally renowned Halifax-based band. This exceptional, traditional East Coast style ‘kitchen party’ is social and festive, highlighting an iconic and lively instrumental jam session, irresistible sing-alongs, and if we’re really lucky – dance reels and jigs. Performances are designed to be entertaining, energizing and to get people involved! Don’t miss it!
Sponsored by
The Smile EpidemicWe have a few surprises for delegates this year, so watch for more details on how you can become involved in creating a smile epidemic across Canada starting on Day 1 of the conference.
Presdo Match To help you make valuable connections, we are introducing Presdo Match (free for all attendees), an innovative new technology used at conferences to assist in event networking. Make the most of your time together, discover who else is attending, be matched with others by similar interests and connect with each other while in Halifax!
The Meeting PlaceNeed a place to chat with others over a beverage or collaborate with colleagues on an interesting topic, speaker or an innovative workplace idea that just sparked your interest? Relax, connect, check out our partner’s displays and feel welcome to join the hub of activity.
BONUS!
Fitness Passes Compliments of GoodLife FitnessAll Early Bird Registration delegates will receive a 14 day trial pass to GoodLife Fitness, (value of $210), and each of those people will also have the chance to win an on-site Group Exercise class facilitated by the GoodLife Fitness Workplace Wellness Team at their office (value $100).
Sponsored by
Show Your Conference Badge and SaveNumerous Halifax restaurants, pubs, retail and sightseeing companies offer Better Workplace Conference delegates discounts and specials. Just show your badge to save.
OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 2
www.healthworkandwellness.com
KEYNOTE SPEAKERS
3
Thomas Schneberger
Sari Sairanen
Dave Carroll
Wednesday October 16, 2013CONFERENCE KICK-OFF!
United Breaks Guitars – a one in a billion experience
Presented by Dave Carroll, award winning singer-songwriter and social media innovator from halifax, Nova Scotia
Join us for the Conference Kick-Off celebration! Meet and reconnect with others over drinks and hors d’oeuvres and hear Dave Carroll share how true caring-based decisions in your organization pay dividends later. When faced with a difficult customer service issue while flying with United Airlines in 2009, Dave used his ability as a master storyteller to share the experience with the world. The resulting YouTube music video called “United Breaks Guitars” became an instant viral hit, the #1 music video in the world and today, over 150 million people have been introduced to his story. An overarching theme of Dave’s presentation is that we are all fundamentally connected to one another - the implications of this are huge and in this age of social media, one person can accomplish amazing things. It means that the only way to operate effectively in business is to engrain a culture of caring in your organization, whether you are developing your products and services, caring for your customers, or most of all caring for the people in your organization who ultimately are your brand.
Thursday October 17, 2013OPENING KEYNOTE
The Energy to Lead! Canada-Europe exchange on mental health in the workplace
A stimulating exchange of ideas on mental health strategies and the impact that’s being made on organizational health between our two continents!
Presented by Sari Sairanen, National health and Safety Director at CAW; appointed governor to CCohS and Thomas Schneberger, head of Workplace health Management for RWE AG in Germany
Moderated by Kevin Kelloway, Canada Research Chair in occupational health Psychology at Saint Mary’s University, halifax, Nova Scotia
Sari was a member of the Technical Committee on the new Canadian Standard on Psychological Health and Safety in the Workplace, released earlier this year. Representing the Canadian perspective, she will share her experience with this voluntary framework and the tools it provides to help develop and sustain a psychologically healthy and safe workplace. CAW (being joined by CEP this Labour Day to form a new union) plan to use the Standard as a roadmap to continue building a psychologically healthy and safe workplace internally. The Standard also gives the CAW a tool to help advance mental health issues within the workplaces it represents, including aerospace, mining, fishing, auto, hotels, airlines and healthcare, among others.
From a European perspective, Thomas will share RWE’s holistic approach to workplace mental health promotion, including the philosophy and concept behind their program, translated as “Calmly Leading the Way.” RWE uses a cross-functional approach involving the entire organization, and their success shows that health and performance are complementary from a long-term perspective. The philosophy, measurement of success and achievements of RWE’s mental health strategy will be shared. Thomas will also touch on the new European governmental program on mental health and well-being at work, and how RWE’s approach relates to this initiative. This session will conclude with an opportunity for some facilitated discussion with the two speakers and other delegates.
Sponsored by
KEYNOTE SPEAKERS
OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 4
Friday October 18, 2013FINAL KEYNOTE
Put on Your Oxygen Mask First: Sustainable leadership for a better workplace
Presented by Amy Jen Su, BA, MBA, Managing Partner and Co-founder of Isis Associates, co-author (with Muriel Maignan Wilkins) of the harvard Business Review Press book “Own the Room: Discover Your Signature Voice to Master Your Leadership Presence”.
In this final keynote program, executive coach, speaker, and author, Amy Jen Su, will share how building an authentic and connected leadership presence can help us to navigate and sustain ourselves amidst growing organizational complexity and adversity found in many workplaces today. Drawing on a decade of experience coaching and training thousands of leaders across a variety of industries to success, Amy will share the secrets to honing a “Signature Voice” — an effective presence whereby we lead with greater consciousness in bringing our value and distinction for the greatest benefit and impact of our organizations and communities.
Amy will share stories from her own journey from being a driven management consultant, to her life changing decision to leave the organization after suffering from chronic back pain and RSI, to finally co-founding an executive coaching and leadership development firm with the mission to help leaders who want to make a sustainable impact on their teams, their organizations and the world.
INTENSIvE KEYNOTE WORKSHOP
Join Amy for an intensive 2 hour workshop following her keynote on how to build an authentic leadership presence that is also adaptable and scalable to navigating the complexity and challenges of today’s organizational life.
Please see page 10 for details.
Conference ModeratorDr. Kevin Kelloway, Canada Research Chair in occupational health Psychology at Saint Mary’s University, halifax, Nova Scotia.
This year’s moderator is a well-respected, highly recognized leader in organizational health in Canada. His specialities include occupational health psychology, leadership, the development and measurement of work attitudes/values, unionization, and the management of knowledge workers and as a prolific researcher, he has published over 100 articles, book chapters, and technical reports. Dr. Kelloway received his Ph.D. in Organizational Psychology from Queen’s University in 1991. He was the founding Ph.D. Program Director for the Saint Mary’s Faculty of Commerce, is the founding, and current, Director of the CN Centre for Occupational Health and Safety and was a founding principal of the Centre for Leadership Excellence. From 2007 to 2010, Dr. Kelloway received the SMU President’s Award for Excellence in Research, he was named a Fellow of the Society for Industrial and Organizational Psychology, Fellow of the Association for Psychological Science and Fellow of the Canadian Psychological Association. He is active in several professional associations and is the past president of the Canadian Society for Industrial Organizational Psychology. As a consultant, Dr. Kelloway maintains an active practice, consulting to private and public sector organizations on issues related to leadership, performance management and measurement of employee attitudes/performance.
Amy Jen Su
Kevin Kelloway
What stood out for me was how amazingly important the messages are that were presented and how all workplaces need to pay attention now!
www.healthworkandwellness.com 5
SCHEDULE AT A GLANCE
Wednesday October 16 ARRIVAL DAY
8:00 AM – 6:30 PM REGISTRATION DESK OPEN
9:00 AM – 1:00 PM HALF-DAY PRE-CONFERENCE INVITATION-ONLY Post-secondary Instructor Roundtable: including Psychological health and Safety Business Curriculum – Mary Ann Baynton
1:00 PM – 4:00 PM HALF-DAY STRATEGIC PARTNER PRE-CONFERENCE WORKSHOP (Complimentary to registered delegates)
how Mental Illness and Addiction Works—in the Brain, and at Work!© – Dr. Harry Vedelago and Karen Vonkeman
4:30 PM – 5:30 PM YOGA SESSION
DINNER ON OWN
6:30 PM – 9:00 PM CONFERENCE KICK-OFF KEYNOTE & SOCIAL • Official Opening – Deborah Connors, The Better Workplace Conference, and Homewood, Strategic Partner • 2013 Canadian Workplace Wellness Pioneer Award • Keynote Address – Dave Carroll
Thursday October 176:30 AM – 7:15 AM FITNESS CLASS
6:30 AM – 6:00 PM REGISTRATION DESK OPEN
7:30 AM – 8:15 AM BREAKFAST BUFFET AVAILABLE
8:30 AM – 10:00 AM OPENING REMARKS AND MORNING KEYNOTEopening Remarks – Deborah Connors, The Better Workplace Conference
The Energy to lead! Canada-Europe exchange on mental health in the workplace – Sari Sairanen CAW and Thomas Schneberger RWE AG
10:00 AM – 10:30 AM WELLNESS BREAK
10:30 AM – NooN BREAKOUT SESSIONS
1A Managing Teams – leadership to Build Engaged and Resilient Teams – Mary Ann Baynton
1B Taking Care of our People; Taking Care of our Business: Transforming Culture – Lynn Bailey and Marie Mac Donald
1C Making the Business Case for Investments in Workplace health and Wellness – Louise Chénier
1D Two New Initiatives – Building a Better Workplace, one Conversation at a Time – Janice MacInnis, Dalhousie University AND Gratitude and its Role in organizational Well-Being – Jim Moss, The Smile Epidemic
NooN – 12:45 PM LUNCH AND FITNESS BREAK (Bag lunch pick up)
12:45 PM – 1:45 PM SPONSORED SPOTLIGHTS SET 1
2:00 PM – 5:00 PM HALF-DAY WORKSHOPPeer Support – an Emerging Approach for Workplace Wellness – Lt. Col (Ret’d) Stephane Grenier and Dr. Ian Arnold
OR
2:00 PM – 3:30 PM BREAKOUT SESSIONS
2A Managing Teams – leadership to Build Engaged and Resilient Teams (also oct. 17 AM ) – Mary Ann Baynton
2B Strategies for a Respectful, Resilient Worklife (also oct. 18) – Dr. Michael P. Leiter
3:30 PM – 3:45 PM WELLNESS BREAK
3:45 PM – 5:15 PM BREAKOUT SESSIONS
3A Divided We fall: An exploration of gossip, factions and other divisive influences in the workplace (also offered oct. 18) – Alan Caplan and Sharon Bronstein
3B Sun life-Ivey Canadian Wellness RoI Study (also oct. 17) – Dr. Michael Rouse
5:30 PM – 6:15 PM RUSS KISBY MEMORIAL WALK/RUN
DINNER ON OWN
7:00 PM – 9:00 PM ATLANTIC CANADIAN KITCHEN PARTY, FEATURING SONS OF MAXWELL
Friday October 186:30 AM – 7:30 AM FITNESS CLASS
6:30 AM – 4:00 PM REGISTRATION DESK OPEN
7:45 AM – 8:30 AM BREAKFAST AVAILABLE
8:30 AM – 9:30 AM BREAKFAST EVENT Putting Wellness to Work
9:30 AM –10:00 AM WELLNESS BREAK
10:00 AM – 11:30 AM BREAKOUT SESSIONS
4A Making a Difference in Tough Times: Transformational leadership Rooted in Vision and Values – Georgina MacDonald and Marie Mac Donald
4B Strategies for a Respectful, Resilient Worklife (also offered oct. 17) – Dr. Michael P. Leiter
4C Divided We fall: An Exploration of Gossip, factions and other Divisive Influences in the Workplace (also offered oct. 17) – Alan Caplan and Sharon Bronstein
4D Sun life-Ivey Canadian Wellness RoI Study (also offered oct. 17) – Dr. Michael Rouse
11:30 AM – NooN LUNCH PICK-UP
NooN – 1:00 PM SPONSORED SPOTLIGHTS SET 2
1:15 PM – 2:30 PM FINAL KEYNOTE & CLOSING REMARKS Put on Your oxygen Mask first: Sustainable leadership for a better workplace – Amy Jen Su
Closing Remarks – Deborah Connors, The Better Workplace Conference and Strategic Partner, Homewood
3:00 PM – 5:00 PM INTENSIVE KEYNOTE WORKSHOP leading for Success: A whole person approach to building leadership presence – Amy Jen Su
DEPART
CONFERENCE KICK-OFF!
6:30 PM – 9:00 PM
United Breaks Guitars – A one in a billion experience
Presented by Dave Carroll, award winning singer-songwriter and social media innovator from halifax, Nova Scotia
See page 3 for details.
Thursday, October 17, 2013 MORNING KEYNOTE
8:30 AM – 10:00 AM
The Energy to Lead! Canada-Europe exchange on mental health in the workplace
Presented by: Sari Sairanen, National health and Safety Director at the CAW and Thomas Schneberger, head of Workplace health Management for RWE AG in Germany
See page 3 for details.
Sponsored by
BREAKOUT SESSION 1A
10:30 AM – NooN
Stream – Leadership
Managing Teams – Leadership to build engaged and resilient teams (also offered oct. 17 PM)
Presented by Mary Ann Baynton, MSW, RSW, Member of the Mental health Commission of Canada’s Workforce Advisory Committee, co-chair on the Technical Committee for the National Standard of Canada on Psychological health and Safety in the Workplace, and Program Director for The Great-West life Centre for Mental health in the Workplace
See page 8 for details.
Sponsored by
CONFERENCE PROGRAM
Wednesday, October 16, 2013HALF-DAY PRE-CONFERENCE INvITATION-ONLY EvENT
9:00 AM – 1:00 PM
Post-secondary Instructor Roundtable: including Psychological Health and Safety Business Curriculum
hosted by Mary Ann Baynton, on behalf the University Community of Practice group, professionals whose roles include supporting or protecting the psychological health and safety of staff and faculty within Canadian universities.
This invitation-only roundtable, exclusively for post-secondary professors and researchers, focuses attention on including psychological health and safety in the business school curriculum. If you are involved in teaching or research at a business school you will have the opportunity to influence the development or refinement of resources to support psychological health and safety in the workplace. This session is supported by the Great-West Life Centre for Mental Health in the Workplace and there is no cost to participate if you are registered for the conference. If you have not received an invitation and wish to participate, please contact us at [email protected].
HALF-DAY STRATEGIC PARTNER PRE-CONFERENCE WORKSHOP
1:00 PM – 4:00 PM
How Mental Illness and Addiction Works—in the Brain, and at Work!©
Presented by Dr. Harry vedelago and Karen vonkeman
This two-part workshop (The Addicted Brain Unplugged and Mental Illness SOS) focuses on addiction, its effect on the brain and its relationship to mental illness. Using plain language and simple analogies, this workshop incorporates the latest scientific research to explain the science of addiction so the audience gains a first-hand experience and understanding of addiction from an addict’s point of view.
You will learn the facts about mental illness and addiction as it relates to the workplace, and build skills to recognize the signs and symptoms of the more common illnesses—substance abuse, depression, mood disorders/bipolar, and anxiety. Build confidence and practice ways to respectfully approach employees that may be at risk. Take away strategies to support a psychologically healthy workplace for your own organization.
Sponsored by OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 6
There’s relevance to organizational wellness factors we all face today.
www.healthworkandwellness.com 7
BREAKOUT SESSION 1D
10:30 AM – NooN
TWo NEW INITIATIVES AT CANADIAN UNIVERSITIES
Building a Better Workplace, One Conversation at a Time
Presented by Janice MacInnis, BComm, MAdED, Coordinator of organizational health at Dalhousie University
Solving problems and driving change requires having honest, and often challenging, conversations. Yet we almost all struggle having them, resulting in a workplace culture that avoids rather than tackles its problems. Increase the quality of conversations in your own organization, by learning from the initiative undertaken at Dalhousie University.
Gratitude and its Role in Organizational Well-Being
Presented by Jim Moss, founder and Chief happiness officer (and patient zero) of The Smile Epidemic
In this highly engaging session, hear how The Smile Epidemic (a scientifically-supported and evidence-based social sharing program), launched this year campus-wide at Wilfrid Laurier University, is developing a happier and healthier mental state on campus in both individuals and organizations. This session is guaranteed to make you smile!
SPONSORED SPOTLIGHTS SET 1
12:45 PM – 1:45 PM
Solareh, MHCSI and Royal Roads University
See page 11 for details.
BREAKOUT SESSION 1B
10:30 AM – NooN
Stream – Workplace Culture
Taking Care of Our People; Taking Care of Our Business: Transforming Culture
Presented by Lynn Bailey BSc., MA, Ret’d ADM of British Columbia’s Environmental Protection Division, Vice-chair of the Capital Regional District’s Round Table on the Environment and Marie Mac Donald BSc., MSW, Executive Consultant and Coach in organizational Performance
How do you go about shifting the culture of your organization? In this insightful and energetic session, you will learn the core elements of building and sustaining a continuous healthy learning culture. Follow the 10 year journey taken by British Columbia’s environmental protection division and find out first-hand how to apply principles of organizational culture, change leadership, systems thinking, emotional intelligence and capacity building to consciously and strategically shift the culture of your organization.
BREAKOUT SESSION 1C
10:30 AM – NooN
Stream – Return on Investment
Making the Business Case for Investments in Workplace Health and Wellness
Presented by Louise Chénier, Network Manager, Conference Board of Canada Council on Workplace health and Wellness
Louise will provide an in-depth review of a recent Conference Board of Canada research study of employers from a number of different industries, including the Nova Scotia Liquor Corporation and Marine Atlantic, that have implemented wellness strategies. Explore the return on investment on organizational health/how to calculate your own wellness returns.
Sponsored by
CONFERENCE PROGRAM
Last year’s conference in Vancouver was so inspiring and built the framework for my plan to introduce the voluntary standards of psychological health and safety in the workplace! Such great speakers.
CONFERENCE PROGRAM
Choose to attend EIThER this half-day workshop or 2 breakout sessions.
HALF-DAY WORKSHOP
2:00 PM – 5:00 PM
Stream – Workplace Culture
Peer Support – An emerging approach for workplace wellness and beyond
Presented by lt. Col (Ret’d) Stephane Grenier and Dr. Ian Arnold, MSc., CSPQ, DohS, fCBoM, fRCPC, CEA, CRSP Mental health Innovations Consulting
Two exceptionally experienced Canadian pioneers of mental health awareness discuss how newly emerging peer support programs can assist in the creation of mentally healthy workplaces, alleviate stigma surrounding mental illness and foster healthier coping strategies. Discover how peer support programs can improve sustainability and competitiveness of Canadian businesses, create a more caring, compassionate, inclusive workplace and strengthen Canada’s formal mental health care system. This session is a popular conference sell-out across the country!
BREAKOUT SESSION 2A
2:00 PM – 3:30 PM
Stream – Leadership
Managing Teams – Leadership to build engaged and resilient teams (also offered oct. 17 AM)
Presented by Mary Ann Baynton, MSW, RSW, Member of the Mental health Commission of Canada’s Workforce Advisory Committee, co-chair on the Technical Committee for the National Standard of Canada on Psychological health and Safety in the Workplace, and Program Director for The Great-West life Centre for Mental health in the Workplace
Leaders play an integral role in maintaining strong organizational health and set the tone for team dynamics. This session will explore team building activities for a psychologically healthy workplace and go beyond resolving conflict, to activities that can help you create high functioning teams, provide practical strategies to build resilience in your team, and thereby improve your own mental health at work. Whether your work environment needs improvement or your team dynamic is fairly healthy to begin with, you will benefit from these cost-effective team-building strategies.
Sponsored by
BREAKOUT SESSION 2B
2:00 PM – 3:30 PM
Stream – Workplace Culture
Strategies for a Respectful, Resilient Worklife (also oct. 18)
Presented by Michael P. Leiter, PhD, Canada Research Chair in occupational health and Well-being at the Department of Psychology, Acadia University
Discover new ways for you and your teams to thrive in a changing world of shifting priorities. Strategies for individuals and organizations to foster greater civility, respect and engagement at work – a major determinant of employee psychological and physical well-being in the workplace and beyond, will be shared by a leading expert in the field.
Sponsored by
BREAKOUT SESSION 3A
3:45 PM – 5:15 PM
Stream – Workplace Culture
Divided We Fall: An exploration of gossip, factions and other divisive influences in the workplace (also offered oct. 18)
Presented by Alan Caplan MA, CCC and Sharon G. Bronstein MSW, RSW Partners, Co-founders and facilitators with open hand Teambuilding
Is gossip or bullying dividing your workplace culture? This experiential session explores common situations that undermine group clarity, cohesion and trust: bullying, gossip, cliques, factioning and undermining. It provides a deeper understanding for what influences people to act this way and provides proven strategies for how to alter these dynamics in the workplace.
OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 8
foR fUll SESSIoN DESCRIPTIoNS PlEASE VISIT www.healthworkandwellness.com
www.healthworkandwellness.com 9
CONFERENCE PROGRAM
BREAKOUT SESSION 3B
3:45 PM – 5:15 PM
Stream – Return on Investment
Sun Life-Ivey Canadian Wellness ROI Study (also offered oct. 18)
Presented by Michael Rouse BA, DMS, MA, PhD, Strategy Professor at the Richard Ivey School of Business and Assistant Professor Epidemiology and Biostatistics at the Schulich School of Medicine, Western University
Where is the evidence that wellness strategies provide a return on investment for employers? The Sun Life-Ivey Canadian Wellness ROI Study explores this question rigorously. Findings of this landmark meta-analysis of employee health, productivity, claims and more to calculate return on investment, will be shared in this session.
Sponsored by
Friday, October 18, 2013 BREAKFAST EvENT
8:30 AM – 9:30 AM
Putting Wellness to Work
This breakfast session will feature a leading Canadian company who has recently embraced the business case for wellness. Delegates will have an opportunity to hear about how the company incorporates wellness into its core organizational strategy and learn the business case behind the wellness program, how the organization managed and overcame initial skepticism, key measurements and examples of low cost/high value programs.
Sponsored by
BREAKOUT SESSION 4A
10:00 AM – 11:30 AM
Stream – Leadership
Making a Difference in Tough Times: Transformational leadership rooted in vision and values
Presented by Georgina MacDonald, BA, MA Vice President of Planning and Improvement at VIhA and Marie Mac Donald BSc. MSW, Executive Consultant and Coach in organizational Performance
The “new normal” for organizations has become a state of uncertainty and constant change. Sound familiar? So, when the going gets tough, the tough lead with vision and values! Learn how Vancouver Island Health Authority engaged a staff of 20,000 to create a new vision and values, shifting from being effective only in certain and steady times, to having flexible, adaptive systems that transformed their organization.
Sponsored by
BREAKOUT SESSION 4B
10:00 AM – 11:30 AM
Stream – Workplace Culture
Strategies for a Respectful, Resilient Worklife (also offered oct. 17)
Presented by Michael P. Leiter, PhD, Canada Research Chair in occupational health and Well-being at the Department of Psychology, Acadia University
See page 8 for details.
While it consistently provides good insight and useful tips to improve the workplace, it has deeply personal worth and meaning for my own growth and development as a person which can translate nicely to use as a leader.
BREAKOUT SESSION 4C
10:00 AM – 11:30 AM
Stream – Workplace Culture
Divided We Fall: An exploration of gossip, factions and other divisive influences in the workplace (also offered oct. 17)
Presented by Alan Caplan MA, CCC and Sharon G. Bronstein MSW, RSW Partners, Co-founders and facilitators with open hand Teambuilding
See page 8 for details.
BREAKOUT SESSION 4D
10:00 AM – 11:30 AM
Stream – Return on Investment
Sun Life-Ivey Canadian Wellness ROI Study (also offered oct. 17)
Presented by Michael Rouse BA, DMS, MA, PhD, Strategy Professor at the Richard Ivey School of Business and Assistant Professor Epidemiology and Biostatistics at the Schulich School of Medicine, Western University
See page 9 for details.
Sponsored by
SPONSORED SPOTLIGHTS SET 2
NooN – 1:00 PM
Cira Medical Services, Morneau Shepell and Janssen
See page 12 for details.
FINAL KEYNOTE
1:15 PM – 2:30 PM
Put on Your Oxygen Mask First: Sustainable leadership for a better workplace
Presented by Amy Jen Su, BA, MBA, Managing Partner and Co-founder of Isis Associates
See page 4 for details.
INTENSIvE KEYNOTE WORKSHOP
3:00 PM – 5:00 PM
Attendance at this workshop is limited to the first 100 delegates who choose this session when registering.
Leading for Success: A whole person approach to building leadership presence
Presented by Amy Jen Su, BA, MBA, Managing Partner and Co-founder of Isis Associates
In this practical follow-up workshop, Amy Jen Su, final keynote speaker, will lead an interactive and experiential session on how to build an authentic leadership presence that is also adaptable and scalable to navigating the complexity and challenges of today’s organizational life. In an increasingly global and matrixed world, leaders must be able to effectively influence and lead across multiple constituencies and platforms. Technical or functional brilliance alone is no longer enough to fulfilling the goals and missions of our organizations.
Drawing on 10 years of training thousands of leaders on the topic of leadership presence and based on the HBR Press book, “Own the Room”, co-authored with Muriel Maignan Wilkins, Amy will share the winning formula for success on how to stay present, listen, and share one’s views, even in the face of disagreement, where respect for self and others have been preserved. The group will together raise each other’s self and situational awareness as well as gain new ways of strengthening our mindsets as leaders, increase our communications skills, and more effectively manage our energy. The intent is to bring a whole-person approach to strategies and practices for building leadership presence you can immediately put into place following the Conference.
CONFERENCE PROGRAM
OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 10
I always feel inspired by this conference.
www.healthworkandwellness.com
SPONSORED SPOTLIGHTS
Although not reviewed in advance by the Program Committee, these bonus sessions, coordinated and supported by our partners, put the spotlight on topical organizational health issues.
Thursday, October 17, 2013SPONSORED SPOTLIGHTS SET 1
12:45 PM – 1:45 PM
Planning for Prevention: Your role in the absence equation
Presented by Sean Slater, Vice President Sales, Marketing and Business Development, Solareh
Failing to plan, or planning to fail? Preventing absence doesn’t just happen. Prevention requires the active participation of a multitude of stakeholders including group benefits insurers, advisors, human resource professionals, managers, and employees. Each of these key stakeholders plays an important role in readying an organization for the important business of identifying and managing mental health related absences. The impact of mental illness on the Canadian economy is estimated to be $50 billion dollars a year. Best intentions aren’t enough to have a meaningful and lasting impact, and neither are complex tools and programs. Successful organizations know that there’s a recipe to follow, and getting it right has never been so important. In this session, we’ll discuss steps that organizations can take to help get headed down the right path, and to help them stay on it.
Sponsored by
Leveraging the Power of Programs, Partnerships and People for Better Health Outcomes
Presented By Chris Camp, Chair, halifax Professional firefighters Benefits Trust, Leanne MacFarlane, Senior Director Business Development, MhCSI – Managed health Care Services Inc. and Paul MacKenzie, fire fighter & family Assistance Coordinator, hRM
Hear firsthand how the Halifax Professional Firefighters Benefits Trust took the health and wellness of their members “to heart” and continue to develop new programs. Learn how their commitment to funding health and wellness plans enabled them to tackle cardiovascular health – their number one health issue by introducing a Healthy Heart Program focused on screening and intervention with impressive results. Participants will also learn how thinking outside the box, seeking partnerships, engaging plan members and providing innovative programs like peer assistance, hands-on nutrition education, and depression case management have led to better health outcomes and continued support for future programming.
Sponsored by
Mental Health and Tomorrows Workplace
Presented by Paula Allen, VP, Research and Integrative Solutions, Morneau Shepell
In this session, attendees will learn very specific information regarding the changing employment, legal and financial landscape in workplace mental health. The session will then offer a practical approach to improving workplace mental health in a way that engages employees, supervisors and other key stakeholders, and fits organizational constraints. A key point will be on bridging the framework offered by the National Standard for Psychological Health and Safety, and longer term sustainable change, with “quick wins” that are meaningful to the workplace right now.
Sponsored by
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SPONSORED SPOTLIGHTS
Friday, October 18, 2013 SPONSORED SPOTLIGHTS SET 2
NooN – 1:00 PM
Life Happens and What’s Next
Presented by Karen Seward, President, Cira Medical Services
In this session we will discuss physical and mental health issues that impact individuals and the workplace. The session will discuss a new approach that considers diagnosis, treatment and recovery. Mental nervous disorders are most employers’ largest concern in disability. The ability to effectively diagnose and navigate health plans to reduce duration of absence and drug costs is essential.
Sponsored by
Building a Culture of Sustainability Through Creativity and Communication
Presented By Jennifer Walinga, PhD, Associate Professor School of Communication and Culture, Royal Roads University
A critical mass of business leaders increasingly views sustainability as one of the competitive lynchpins within their sector. The ‘greening’ of external organizational practices and goals has brought into focus the importance of internal organizational
health. This session explores how to facilitate a shift in organizational culture using the principles of Integrated Focus – the harmonization of core human values with financial and environmental goals. The fundamental principles discussed in this session derive from extensive applied and theoretical research in the areas of human and organizational behaviour, communication, creative problem solving, decision making, change and leadership.
Sponsored by
Biologics – A delicate balance
Presented by Suzanne Lepage, Private health Plan Strategist, Suzanne lepage Consulting Inc.
Biologic drugs have the potential to improve outcomes for patients facing serious diseases – but the benefits come at a cost. Join Suzanne Lepage, a private health plan strategist as she addresses the developments of biologics and how they differ from traditional drug therapies, as well as how the market for biologics and biosimilars is likely to evolve as several of the top biologic drugs come off patent. She will also discuss some of the issues plan sponsors should consider regarding coverage of biologics and biosimilars.
Sponsored by
OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 12
www.healthworkandwellness.com
The Better Workplace Conference and the Health Work & Wellness™ Group gratefully acknowledge the following Key Partners
STRATEGIC PARTNER
MAJOR PARTNERS
PATRON SPONSORS
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HOMEWOOD
Homewood’s shared direction is excellence in improving the lives of Canadians. Our mission is to be a specialized provider in mental health, addiction treatment, employee wellbeing and healthy workplaces through the delivery of quality care and a commitment to excellence in outcomes. We share a strong devotion to research and to serving the growing needs of employers and the public. The emphasis is on ‘improving life.’ It defines who we are and clarifies our desire to improve life particularly in regard to mental health and addiction issues.
Homewood is the leading mental health and addiction treatment organization in Canada providing optimal recovery and functionality to Canadians through highly specialized programs: in-patient and out-patient services; Employee and Family Assistance Programs, disability management and organizational health support – spanning both government-funded and employer-funded health care.
THE GREAT-WEST LIFE ASSURANCE COMPANY
As a leading Canadian group insurance provider, Great-West Life has a special interest in supporting programs that help address the health and wellness concerns of Canadians. The Great-West Life Centre for Mental Health in the Workplace was established by Great-West as part of its commitment to enriching communities across Canada. The Centre provides public resources including strategies, tools and support for research and initiatives aimed at improving workplace mental health for all Canadians. These resources are available to anyone, free of charge. Through our support as a Major Partner of The Better Workplace Conference we’re helping to ensure we are building Stronger Communities Together™, our goal for our national corporate citizenship program and as an Imagine Caring company.
SOLAREH
Over the past 28 years, Solareh has developed unique expertise in health and return to work management, and in the management of health-related risks through prevention and intervention programs, offering problem solving tools for individuals and businesses. Our clients consist primarily of insurance companies that offer our services to more than a million family members.
MERCK
Merck in Canada – Today’s Merck is a global healthcare leader working to help the world be well. Merck is known as MSD outside the United States and Canada. Through our medicines, vaccines, biologic therapies, and consumer and animal products, we work with customers and operate in more than 140 countries to deliver innovative health solutions. We also demonstrate our commitment to increasing access to healthcare through far-reaching policies, programs and partnerships. For more information about our operations in Canada, visit www.merck.ca.
A special thank you to Great-West Life Assurance Company, the Great-West Life Centre for Mental Health in the Workplace and Morneau Shepell, for their Patron Sponsorship. Their support has funded the Better Workplace Centre, Canada’s first online, independent, organizational health library for Canada. Launched in 2011, the library contains healthy workplace practices, tools, reports, models, case studies, research and educational programs in the field of organizational health. Visit it today at www.betterworkplacecentre.com.
OCT 16 – 18, 2013 | The Halifax Marriott Harbourfront Hotel 14
STRATEGIC PARTNER
MAJOR PARTNERS
CONFERENCE PARTNERS
PROMOTIONAL AND MEDIA PARTNERS
CONFERENCE MANAGEMENTEDUCATIONAL PARTNER
The Better Workplace Conference and the Health Work & Wellness™ Group gratefully acknowledge our Partners
Register BEFORE June 30th at $799 and SAvE $300!
Before oct 1: $949
After oct 1/onsite: $1099
For more information on fees, group rates, student rates, bursaries and more, visit our website: www.healthworkandwellness.com
CONFERENCE FEES
THANK YOU PROGRAM COMMITTEE!
Working with Deborah Connors of the Health Work & Wellness™ Group, these experts in organizational health review speaker proposals and create the dynamic program you see here. Our thanks go to: Chris Bonnett, President, H3 Consulting, Bill Luedey, Vice-President, Luedey Consultants Inc., Erinn Macaulay, Account Executive and Product Manager, Novus Health, Mark Tisdale, Group Marketing and Product Development Manager, The Great-West Life Assurance Company, Judith Plotkin, Senior Vice President Strategic Operations, Homewood Human Solutions, Jamie Millar-Dixon, Principal Consultant, MacLeod Silver HR Business Partners, and Deborah Connors, Committee Chair, President, The Better Workplace Conference.
SPECIAL HOTEL RATE FOR DELEGATESConference 2013 will be held at The Halifax Marriott Harbourfront Hotel in the heart of downtown Halifax, NS. Delegates receive a special group rate by reserving via an exclusive link found on the Accommodation section of the website. Limited availability, so reserve your room today.
www.healthworkandwellness.com
Thank you Program CommiTTee
Photos by Landon Sveinson Photography
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