Hyde Plus and the Hyde Charitable Trust Our Impact 2015/2016

residents10,700benefi ted from Hyde Plus activity

At a Glance

We help residents of The Hyde Group to fulfi l their potential. This is what we’ve done this year…

and support to 1:1 ADVICEWe’ve provided

residents2,950

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At a Glance

* Based on the HACT social value calculator

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£1.7mOur Money and Debt advisers

achieved financial gains to residents of

Hyde Charitable Trust grant awards

to residents and organisations

We have made over

600 We’ve helped a total of

257residents in to work creating

£2.2m in social value*

We generated

£1.7m in financial gains to our residents as a result of our money and debt advice (average £1,260 per person)

Each failed tenancy costs The Hyde Group around £10,000, and has a huge social impact on affected households. Young tenants and new tenants are the most vulnerable to tenancy failure.

Hyde Plus works in multiple ways to help residents retain their tenancies and increase their financial capability – improving life chances for tenants and their families, and reducing costs to the business.

The Debt and Money Team provided money and debt advice to 1,350 residents struggling to pay their rent, generating £1.7m in financial gains to residents, and £1.2m to Hyde.

Hyde Plus led a consortium of housing associations conducting research into the causes of tenancy failure, followed by some pioneering work exploring the use of nudge principles to tackle the problem. The subsequent ‘Better Money Behaviours toolkit’ is available to the whole sector.

Better Money Behaviours toolkit

Funded by the Money Advice Trust and The Hyde Charitable Trust, the BE Secure project is piloting the provision of money advice, with nudge techniques, at an early stage of the tenancy to prevent problems later on.

Preventing

Tenancy Failure

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We helped

1,437 residents improve their financial situation

£1.2m in financial gains to the business as a result of our money and debt advice

Watch more about The Money House

Preventing

Tenancy Failure

The Money House

Our award-winning project The Money House (TMH) uses a real flat to improve the financial management skills of young adults.

Based in South East London, this Big Lottery project simulates a real world setting to improve the financial confidence and literacy of prospective young tenants through a week of interactive training on topics such as debt management and budgeting. TMH ‘Graduates’ are 3 times less likely to be in arrears than those not attending.

340 young tenants graduated from The Money House with 98% of them reporting they feel more financially confident.

100% of tenants who have completed The Money House five-day course, and moved in to a home, sustain their tenancies.

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The things I learnt at The Money House should be taught at school so that young people know what it’s like to move into their own place

Hyde Plus Jobs and Training team works with residents to develop skills and find the right job....and it works. 1/3 of residents who use our Jobs and Training service go on to get a job. In addition to our advisory service, we organised work placements so that residents gain valuable experience and confidence. 76 residents completed work placements with our supply chain partners and across Hyde departments, including Resident Services, Property Services, Estate Services, Development, ICT and Hyde Plus.

With our supply chain partners we delivered essential training sessions to ensure that people not only get a job, but a quality job. 256 residents took up training over the year.

Setting up your own business continues to be a popular alternative to other employment options.This year we supported 33 residents to set up their own business.

770residents were provided with advice and support to help them progress into work

257residents secured jobs or apprenticeships after receiving our employment support

327people improved their skills, confidence and employment prospects by taking up training and work placements

* Based on HACT social value calculator

We created

£2.2m in social value by supporting our residents into jobs*

Pathways to

Employment

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When I discovered Hyde Plus, they provided practical and genuine assistance. I am now in secure, paid work, and feel great about being able to support myself.

Having the harness is a huge step towards my goal, which is not only to fi nd work for myself but to employ other people. I am talking to both Hyde and a local council about doing work for them and employing some of their residents. It will take time and effort but that is my plan.

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Sergio started his London based high-rope access business with Hyde Plus support.

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A spotlight on Brent shows how we are transforming communities. The focus of our work is the young and the elderly – those most affected by London’s social challenges.

The Hyde Group owns and manages 1,700 properties of mixed tenure in Brent and continues to build new homes in the borough. Alongside the exciting growth and development of the built environment Hyde is investing in social transformation to create great places where people can thrive.

Positive social impact through sport

In partnership with the Jason Roberts Foundation (JRF) we have secured significant funding from Sport England and John Lyons Charity. This 3 year project is enabling us to work on and off the pitch with young people to increase training, education and employment.

Watch more about how we’re making a difference in Stonebridge with Jason Roberts Foundation

Creating

Successful Places

Jason Roberts with young women from the programme

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Young people taking the lead

We have established a team of Brent Young Advisors. This team of 15-24 year olds are trained as consultants to ensure that young people have a voice in shaping policy and services for young people – in Brent and beyond.

Hidden Stonebridge: combatting social isolation

Artist Julie Howell worked on our Stonebridge Estate to explore issues of loneliness and isolation amongst older residents. Hyde’s Hillside Hub at Stonebridge was transformed by a light and photographic installation highlighting the stories of residents who live there. The project reminds visitors and passers-by that behind the closed doors of the estate there are people with fascinating, rich and varied lives.

A ground-breaking new model of Young People’s Foundations

Hyde Plus is a founding and active member of the recently created Young Brent Foundation, established with core funding from the John Lyons and City Bridge Trusts. This pioneering model will ensure the continuation of important projects and activities for young people in Brent.

Creating

Successful Places

Brent Young Advisers Launch

Hidden Stonebridge

We had more than

to our weekly local ‘digital drop-ins’

1,800 visits

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Getting

Online

80%of home learners remained regular internet users after training

422residents received 1-2-1 training to use the internet

Hyde Plus supports residents to get online through home-based tutoring, community-based volunteers and kit and connectivity partnerships.Through our Getting Online programme 422 residents and hundreds more community members increased their digital skills and use of the internet this year. An independent evaluation showed that 80% of learners remained online after training.

Read the Citizens Online

Digital Champions

We recruited and trained an additional 25 volunteer Digital Champions who ran weekly computer sessions at our community centres. These sessions had 1889 visits over the year, whilst free wifi was accessed by more than 1500 individual users. Digital Champions and tutors also ran sessions for older residents in 20 Hyde sheltered schemes.

Watch Digital Champions talk about their best moments

Tutoring at home

We provided six hours of home-based tutoring for 173 Hyde residents, reaching those unable to access community based support.

Internet access

As part of the Connected Housing Initiative, we continued to campaign for more affordable internet access.

We promoted our partnership with hardware partner Happus – 146 residents purchased or received a refurbished laptop or affordable broadband.

Through an exciting new partnership with Three Mobile’s Corporate Responsibility team we provided 25 residents with recycled smartphones.

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It’s been a complete life changer - defi nitely. I don’t get bored anymore. I don’t get lonely. I had problems with my memory and using the internet has brought things back!

Some of our Getting Online learners in Kings Lynn

5,700 people benefitted from HCT funded community projects

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The Hyde

Charitable Trust

480 individual grant awards made to support resident goals

84community grants were awarded

Individual Grants Programme

In response to the challenges people living in social housing face, The Hyde Charitable Trust’s Individual Grants Programme provides grants for young residents, residents looking to improve their employment prospects, and those who are experiencing financial crisis.

A recent evaluation of the funds showed that these small grants are vitally important for residents, especially in times of ill-health or financial hardship.

Read more about the Individual Grants Programme

Do More! Grants for Young People

Grants of up to £200 to fund educational, cultural or sports activities that build skills and confidence.

Jobs and Training Bursary

Grants of up to £200 enabling people to progress career goals and move into employment.

Navi Scholarship Fund

Flexible funding for recognised courses and qualifications supporting residents for whom funding is a barrier to developing their careers.

Home Essentials Grants

Grants of up to £300 for essential items to help those experiencing financial hardship.

Community Grants Programme

Investing communities, through The Hyde Charitable Trust’s Community Grants Programme ensures that activities are delivered in response to local need.

Our work in communities means that local residents and groups are leading and engaged in community activities and, as a result, Hyde neighbourhoods are better served and more cohesive.

This year The Hyde Charitable Trust has invested £64,800 through community grants.

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The Hyde

Charitable Trust

The Innovation Grants Programme supports research and new ideas to increase the understanding, effectiveness and range of activities dedicated to solving the changing needs of social housing residents. Some of the projects funded this year are:

Better Money Behaviours Toolkit

The next generation of money and debt advice, this is a guide based on the ‘nudge’ principles of behavioural economics – jointly developed and funded by The London Housing Financial Inclusion Group.

Understanding Tenancy Failure

With four other leading housing associations, we commissioned a report to understand the root causes of why some people fail in their tenancies. Researchers from Sheffield Hallam University found that insecure and casual employment, and surviving on a low income were causal factors in the majority of cases.

BE Secure Project

Jointly funded with the Money Advice Trust, this pilot project integrates behavioural economics ‘nudge’ principles in Money and Debt Advice conversations to increase tenants’ engagement with the support process.

Getting Online 1-2-1 Home Tutoring

This targeted service has provided vital training to 173 vulnerable residents so that they are better able to use the internet, and to connect with others, and to explore personal interests and transact online.

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Young resident, Samantha, took part in the 2015 BMX World Championships in Belgium thanks to funding from a Do More! Grant for young people.

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Other

Highlights

Our successes include assisting in the development of a unifi ed strategy to help bring a brighter future for London’s young people, as well as requests to share our social investment expertise at numerous conferences and events.

Leading and Infl uencing

The Hyde Plus team spoke to varied audiences of housing and money and debt professionals, leading discussions on innovative service models to prevent tenancy failure, and introducing the BE Secure project and Better Money Behaviours toolkit.

The Money House team led a workshop at the National Homeless Conference showcasing how this nationally recognised project helps young residents maintain their tenancies. The London Youth Housing event also benefi ted from the team’s experiences.

Our Employment specialists shared successes and learning from the Build-it project at London youth event, and contributed to an Employment Related Services Association ‘Get to Grips’ Seminar.

We are pleased to be an active partner of the Vision for Young Londoners, a cross-sector alliance of more than 50 organisations which puts forward a common approach for organisations working with young people to ensure all are able to make the most of the city.

Hyde Plus hosted a roundtable discussion on Housing Challenges Relating to an Aging Population. Delegates discussed innovative solutions and identifi ed those which would benefi t from joint exploration with European partners and funding.

Award-winning

The Hyde Plus’ Money and Debt Advice team have been crowned Debt Team of the Year at the Institute of Money Advisers awards 2016.

The Money House project was named national winner in the Best Financial Capability category at the Institute of Money Adviser awards 2016.

The Money House was named a national fi nalist at the Adult Learners’ Week Awards.

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Creative Youth

With Oval House Theatre we secured £128,000 Arts Council funding for a ground-breaking three-year Creative Youth project in Lambeth. The project will ensure our young residents are skilled and ready to take advantage of opportunities in London’s expanding creative industries sector.

Build-it

We have continued this partnership project with award-winning social enterprise Build-it and Hyde Property Services. The project provides residents with training in painting and decorating, and accredited qualifications, and has transformed properties in south London.

Stockwell Community Centre Fund

Following a donation from local supporter Joanna Lumley, we set up a new Stockwell Community Centre Fund that will provide more activities for local residents. The first funded project, providing music production and radio skills for young people, will launch in 2016.

Other

Highlights

Young Londoners face challenges in almost every aspect of their lives. Hyde Plus has developed partnerships and secured funding for exciting projects to promote opportunities in the workplace.

6,400young people

benefited from our

Youth Development

activities this year

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Our Response

Hyde Plus will, in the coming year, establish new streamlined and targeted ways of working with people and places most in need. We will work in three core areas:

The Year

Ahead

The Challenge

In light of the housing sector’s changing external environment we have reviewed our priorities within Hyde Plus and redesigned our programmes and business structure. This allows us to focus on people and places with greatest need (and presenting most risk) and to maximise our impact and profile.

1 Successful Tenancies ProgrammeBuilding on the successes of the debt and money service, and of Lottery-funded The Money House, this pioneering programme will reduce the chances of tenancy failure among Hyde’s higher risk residents. It will also reduce costs to the business and protect the most vulnerable.

2 Successful Places ProgrammeThis programme will deliver targeted partnership-based initiatives that benefit Hyde’s higher risk and high-need communities. It will focus mainly on those resident groups that are most disadvantaged, and can present challenges for Hyde – the younger and the older.

3 Business Development and FundraisingHyde Plus will focus its more limited resources towards income generation, in order to grow core programmes and develop new ones. We will do this by working with our staff, contractors, partners, supply chain and others.

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At Hyde Plus we could not have managed to do everything on our own and would like to take this opportunity to thank our many funders and supporters

A2Dominion

Abundance Arts

Active Communities Network

Adventure Unlimited

Affinity Sutton

Albion In The Community

AM2PM

Amicus Horizon

A New Direction

Association of Charitable Foundations

Barclays Digital Eagles

Behaviour Change

Behaviourial Insights Team

BIG Lottery

Bolnore Village Community Partnership

Brent Council

Brighton and Hove Council

Capita Education Resourcing

Catalyst

Catch 22

Charities Aid Foundation

Chichester Area Sports Initiative

Circle Housing

City of London Academy, Islington

Community Development Foundation

Cospa

Crisis Brent (formerly Lift)

Digital Unite

Durkan

Elevating Success

Employment Related Services Association

Enterprise Cube

Enterprise Unltd

Ernst and Young Foundation

Fairtrain

Family Mosaic

Game Changers

Genesis Housing

Glasshouse

Greenpower Education Trust

HACT

Happus

Haynes Mechanix

Hexagon Housing

Hyperoptic

InUnity

Jason Roberts Foundation

John Lyon’s Charity

Keepmoat

Lakehouse

Lambeth Working

L&Q Foundation

LDN Group

Lighthouse

London Borough of Brent

London Borough of Lewisham

London Community Foundation

London Youth

London & Quadrant

Mears

Metropolitan

Midhurst Rother College

Momentum

Money Advice Trust

Morley College

Net-a-Porter

NewlonFusion

Oasis

Osborne

Old Oak and Park Royal Development Corporation

Ovalhouse Theatre

Partnership for Young London

Peabody

Prince’s Trust

Prospex

QPR in the Community Trust

Royal Borough of Greenwich

Rio Ferdinand Foundation

Salmon Youth Centre

Shared Assets

Sheffield Hallam University

SHM Foundation

Southampton City Council

Southern Housing Group

St Michael’s Church

Street Games

Student@Home

Sussex Police and Crime Commission

T Brown

Tangmere Youth Club

Tarner Community Project

Terriers

The Berkeley Foundation

The Arsenal Foundation

The Purple Bus

Three Mobile

University of Chichester Students Union

Viridian Housing

Waitrose

Wandle

West Sussex County Council

Westminster Kingsway College

Women Like Us

Your Housing Group

Youth in Motion

Youth Options

Young People Matter

YU Sport

We worked with

Thank youfrom Hyde Plus

Hyde staff have volunteered their time – and muscles – to raise funds for The Hyde Charitable Trust. Other supporters have made generous donations too. Our grateful thanks to all.

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Thank you

Thank youfrom The Hyde Charitable Trust

Jonathan Prichard

Chair of The Hyde Charitable Trust

London to Paris Cycle Challenge Event

The Hyde Group’s inaugural Cycle Challenge Event raised more than £50,000.

The Hyde Park Half Marathon Runners

Dan Benson, Rajiv Saujani, Shivani Patel, Trevor Heavens, Becca Ryan, Tim Tarrant, Kevin Lynch, Stuart Hamill, Louise Hulse, Natalie Spearman, Stacey Metcalfe, Sam Welstead, Terence O’Connor, Shaun Nawaz, Charlie Barnes, Dan Cummings, Jody Clark.

Other Supporters

Joanna Lumley, Oakley Property, Currell Group, Swale Heating

Hyde Plus is The Hyde Group’s social investment team working with residents, communities and other like-minded organisations to make a lasting difference.

The Hyde Charitable Trust (HCT) is part of The Hyde Group and is a separately registered charity whose trustees comprise both residents and independent members. Its annual investment returns are awarded as grants.

The Hyde GroupHead Office30 Park Street London SE1 9EQ020 3207 2600Web: hyde-housing.co.ukTwitter (residents): @MyHydeHomeTwitter (corporate): @HydeHousing

Hyde Plus0800 030 4424 Email: hydeplus@hyde-housing.co.uk

The Hyde Charitable Trust is a part of The Hyde Group. Registered office 30 Park Street, London, SE1 9EQ. Registered Charity No 2898888.