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ISO 14001 Overview
Charlie Parrish
[email protected](919) 515-4266
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What is ISO?
" ISO" is a word, derived from the Greekisos, meaning "equal.
ISO an acronym - InternationalOrganization for Standardization
www.p2pays.org www.iso.org
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ISO .
The ISO film speed code.
Telephone and banking cards
Paper sizes
ISO metric screw threads
ISO 9000 & ISO 14000
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One of the Many ISO 14000 standards
Model for implementing an EMS
Voluntary, international standard
Auditable standard
Similarities with ISO 9001
REVISED (NOV 15, 2004)
What is ISO 14001?
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ISO 14000
Series ofStandards
3 main Stds:- ISO 14001
- ISO 14004
- ISO 19011
www.iso.org
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What ISO 14001 is NOT !
NOT Focused strictly on regulatorycompliance (regulatory is 1 of 3 focuses)
NOT A process wherein you immediatelyaddress every single potential
environmental impact
NOT A performance standard
NOT An occupational health and safetystandard
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EMAS - Eco-Audit andManagement Scheme
ISO 14001 is a Model
for the European Commission Responsible Care by American
Chemistry Council (many
companies migrating to RC-14001)
OTHER EMS
MODELS
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http://www.ecology.o
r.jp/isoworld/english/a
naly14k.h
tm
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ISO 14001 Registrations in the USA
4
8
6
12
27
234928
546
55
408
10
41 11
403
34
96
51
82
66
48
36
146
249
189
81
123
77
127
241
100
430
913
283
242
155
19
29
DC -2
MD - 55
DE - 23
CN - 40
RI - 19
MA - 98
NH- 30
NJ - 100
VT - 7
http://qsuonline.com/
AK -10
HI -
150
NOTE Current North America
registrations are ~ 8,366
(USA=6,166; CAN= 1,702, MEX=
498)
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Growth in ISO 14001 Worldwide (1996-2003)
As of 1/2007 ~ 130,000 ISO14001 registrations - Globally
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List reasons for getting
registered1. __________________________
2. __________________________
3. __________________________
4. __________________________
5. __________________________
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Registration Mandates
Ford - Suppliers required to bethird-party registered by 7/1/2003
General Motors - all suppliersimplement an EMS by 12/31/2002
DaimlerChrysler .all suppliers . by12/31/2002
Toyota - obtain 3rd party certification toISO 14001 by 12/31/2003
Honda - 2004 ...
Li t FUNCTIONS f EMS
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List some FUNCTIONS of an EMS
1. _______________ 7. _______________
2. _______________ 8. _______________
3. _______________ 9. _______________
4. _______________ 10. ______________
5. _______________ 11. ______________
6. _______________ 12. ______________
P D C A M d l f C ti l
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P-D-C-A Model of Continual
Improvement
PLAN
CHECK
Continual
Improvement
DO
ACT
P D C A Exercise
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P-D-C-A Exercise
Activity: __________
Continual
Improvement
ACT
___________________
______________________________________
___________________
___________________
PLAN
____________________
____________________
____________________
____________________
CHECK
____________________
____________________
____________________
________________________________________
____________________
____________________
DO
____________________
________________________________________
____________________
____________________
____________________
____________________
ISO 14001 2004
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4.2 EnvironmentalPolicy
4.6 Management
Review
4.5 Checking
4.5.1 Monitoring and Measurement
4.5.2 Evaluation of Compliance
4.5.3 Nonconformity, Corrective
Action and Preventive Action
4.5.4 Control of Records
4.5.5 Internal Audits
4.3 Planning
4.3.1 Environmental Aspects4.3.2 Legal/Other Requirements
4.3.3 Objectives, Targets and
Programs
4.4 Implementation & Operation4.4.1 Resources, Roles, Responsibi lity & Authority
4.4.2 Competence, Training & Awareness
4.4.3 Communication
4.4.4 Documentation
4.4.5 Control of Documents
4.4.6 Operational Control
4.4.7 Emergency Preparedness/Response
Continual
Improvement
ISO 14001 - 2004
4.1 General
Red = Identifying Env. Issues
Blue = Managing Env Issues
Planning Elements
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Planning Elements
4.1 General
4.2 Environmental Policy
4.3 Planning4.3.1 Environmental Aspects
4.3.2 Legal/Other Requirements
4.3.3 Objectives, Targets and Programs
4 1 G l R i t
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4.1 General Requirements
Define the scope of your EMS (what is
covered)
Locations
Exclusions
4 2 The Three Pillars (commitments) of
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4.2 The Three Pillars (commitments) of
Your Environmental Policy:
Company Policy Statement
Compliance
Prevention of Pollution, or P2
Continual Improvement
P li Sl
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Policy Slogans
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OUR ENVIRONMENTAL STATEMENT
Respect for the Environment
Reduce energy use
Eliminate wastes and emissionsSurvey our processesPlan for the future
Evaluate optionsComply with all laws and regulationsTreasure our employees, community and environment
Policy Slogans
4 3 1 Environmental Aspects
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4.3.1 Environmental Aspects
Environmental Aspect:
Element of an organizations activities,products, and services (A/P/S) that caninteract with the environment ( Waste
Stream)
Environmental Impact:
Any change to the environment, whetheradverse or beneficial, wholly or partially
resulting from an organizations activities,products, or services (A/P/S) -
Effec
t
Caus
e
Environmental Aspects & Impacts
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Environmental Aspects & Impacts
Air EmissionsAir Pollution
Stormwater
Water Pollution
PackagingLand Fill Space
Transportation
Air Pollution
Metal ChipsMinerals Depletion
Energy UseFossil Fuel Depletion
WastewaterWater Pollution
Type Description Type Description Type Description
Delivery Truck Damages flora/fauna oily rags storage and
Column 1 Column 2 Column 3
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Choose if
its an
Aspect (A)
or Impact
(I)
Delivery TruckOperation
Damages flora/fauna oily rags storage andhandling
Depletion of waterresources
Generating noise solvent emissions
Using propane inforklifts
Boiler combustion water pollution
Bio-waste disposal Paint booth over-spray
store/handlehazardous waste
excessive noise incommunity
vehicle washing CFC emissions
Conservation ofavailable landfill space
chemical spillls increasing the river
water temperature used tires disposal store solid waste discharging waste
water to the storm
sewer aluminum cansstorage
lawn care office cleaning
using styrofoampackaging peanuts
forests depletion used batteriesdisposal
air conditioning paint booth emissions VOC emissions
facility electricityusage
use of solvents asbestos removal
depletion of metalore
soil pollution chemicals &pesticide use
waste water effluentdischarge
oil leaks detergent use
ozone layerdestruction
erosion of hillside PCB disposal
operating a fossil fuelfired boiler
waste waterdischarges
trash disposal
generating metalscrap
heavy metalsdisposal
communitydegredation
endanger humanhealth
depletion of arabianoil
water usage in theplant
end of product life(disposal method)
indoor air quaitydegredation
employee exposure
paper usage used antifreezedisposal
degrading facilityappearance
used filters disposal freon 12 loss beautifying thecommunity
disposal of oil storage of oil andgasoline
sanitary sewerdischarge
landscaping water depletion Depletion ofavailable landfill space
Remember: An Impacthas to include:
1. which resource
(i.e. water)2. type of change tothat resource (i.e.pollution)
Significant Aspects
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Severity
of Impact
Environmental
Aspects
4.3.1
Significant Aspects
SIGNIFICANCE
Legal
Issues
Business
Objectives
Probability
of Impact
NOTE: Other Criteria canbe used as well
4 3 1 Identifying Significant
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4.3.1 Identifying Significant
Environmental Aspects
Activity AspectEnvironmental
Impact
Seve
rity
Prob
ability
Lega
lIssues
Stak
eholders's
Conc
erns
Business
Conc
ers
Num
ericalScore
Significant
Aspe
ct
Air
Emissions
Air Pollution -
NOx 2 4 5 4 5 20 Y
R
E
Fuel
Consumption
Natural Resource
Depletion 2 3 3 2 1 11 N
Boiler Water
Blowdown Water Pollution 3 4 3 4 4 18 Y
R
B
WaterConsumption Natural ResourceDepletion 2 2 3 3 1 11 N
Boiler
Operation
Identifying and Evaluating
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y g g
Environmental Aspects/Impacts
Identify
Environmental
Aspect
Determine Impact
to Environment
Aspect is
ThereforeSignificant Is ImpactIs ImpactSignificant?Significant?
Establish Targets & Objectives via
Environmental Management Programs
and Operational Controls
Stop
(Record)
Yes
No
You decide this.
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4.3.2 Legal and Other requirements
Identify Requirements
Have access to them
Determine how they apply to its aspects
Write a Level 2 Procedure covering thisprocess
NOTE : DOES NOT HAVE TO
BE LISTED FOR EACH ASPECT
Example Legal Requirements
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Example Legal Requirements
Legal Reqt Code Aspect
Hazardous WasteManagement
40 CFR 261 Haz WasteDisposal
Air Quality Permit 15A NCAC2Q.0100
15A NCAC2H.0126
ThomasvilleCode
Storm WaterExclusion
Air Emissions
MunicipalWastewater
StormwaterRun-off
WastewaterDischarges
Other Legal Requirements
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Other Legal Requirements
Legal Reqt Code Aspect
Corporate
Environ. Policy
Company Web
Site
Could be
several
Customer
Manadate for ISO
Customer Letter
Geographical
Request LetterCustomer Letter
Pallet Nemotode
Treatment
Could be
several
CustomerProhibition ofToxics
Shipping
RawMaterialUsage
ISO 14001 Reqts for Legal Issues
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q g
4.3.3 Objectives
& Targets
When establishing O & T,
shall consider L & O
4.3.2 Legal & OtherIdentify You Legal and
Other Requirements
4.5.2 Compliance
EvaluationDetermine Compliance
4.2 Environmental
Policy
Demonstrate a Commitment
to Compliance
4.3.2 Legal & Other Have Access to the Code
4.3.2 Legal & Other Determine How They Apply
4.6 Management
Review
Updates (developments) in
Legal Reqts
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Legal and other - it can cost you ?
After discovering non compliances youare obligated to correct them OR its a
willful violation ($$$$) Need to generate records to demonstrate
compliance ($$)
i.e., Refrigerants for HVAC. If addingrefrigerant, need follow-up visit frommaintenance vendor to verify no leaksoccur
4 3 3 Objectives
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Objectives: Overall
Goals
Targets: Detailed
performance requirement that helps you achievethe objective.
Programs: Due Date, responsible party and
Detailed Plan (means)
4.3.3 Objectives,
Targets & Programs
Example Environmental Management
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ProgramRevision
Date:
1 Jun-03
2 Aug-03
Title
Maintenance
Maintenance
2 - 3
1 - 2
Noise Minimization 2/20/2003
Date
Completed
Date DueDate
Completed
ResponsibilityTarget(s)
Objective:
Project Plan Title:
Decrease noise to below 80 dBA
Significant (S) / Legal
(L) / Emergency (E)Impact(s):Aspect
Noise (from Compressor) Environmental Noise S/L
Build Wall
Qet Quote on Compressors
Investigate replacing all other "High Noise" Compressors
1 - 4
2 - 2
Employee
Select Vendor, Get apporved and Award Bid
Roy
Roy
Build wall around work area.
Purchase low noise compressors.
Task #
1 - 1
Activity/ Product or Service
Maint . Work Area
2 - 1
Employee
Install Compressors
1 - 3
Date Due
Select Vendor, Get apporved and Award Bid
Qet Quote on Wall
Other Tasks - DescriptionResponsibility
Title
2 - 4
Implementation Elements
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4.4 Implementation
4.4.1 Resources, Roles, Responsibility &Authority
4.4.2 Competence, Training & Awareness
4.4.3 Communication
4.4.4 Documentation
4.4.5 Control of Documents4.4.6 Operational Control
4.4.7 Emergency Preparedness/Response
4 4 1 Roles Roles Responsibilities
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Roles, responsibilities, and authorities must be
defined , documented, communicated
Management must provide essential resources:
People, skills , technologies, infrastructure, & money
A Management Representative(s) must bedesignated (appointedby top management)
MR must report on EMSand make recommend-ations for improvement toTop Management
4.4.1 Roles, Roles, Responsibilities
and Authorities
Roles & Responsibility Matrix An
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Example
Title ResponsibilitiesPlant Manager Establish overall direction, maintain Environmental
Policy
Environmental Manager (MR) Maintain Environmental Policy, monitor overall EMS
performance, ensure EMS conformance
Production Supervisors Develop objectives, targets and programs;
implement programsWaste Disposal Operators Collect and handle waste within the plant
Waste Treatment Operators Operate the wastewater treatment plant
General Maintenance Perform maintenance on production and waste
handling and treatment equipment
Materials Manager Track and control incoming chemical supplies
Human Resource Manager Establish and maintain environmental training
program; maintain training records
Receptionist/Administration Logs environmental communication from
interested parties and directs to appropriate responder
4.4.2 Competency, Awareness &
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4.4.2 Competency, Awareness &
Training Demonstrate Competency around significant
Aspects
Tests (CHMM, PE, etc)
Supervisor Sign-offs (Work Instructions, etc)
Certifications (Fork Lift Training) Identify Training Needs
Conduct Trainings (Training records) ISO 14001 Awareness
Emergency Evacuations
SPCC/ Stormwater, etc.
Example Training Needs Table
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p g
4 3 3 Communication
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4.3.3 Communication
Develop procedure for
Internal communication
External communication
Decide on communicating significantaspects externally
4.4.4 Documentation
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Waste Disposal, PermitCompliance, etc
Evidence of what you did ( reports,
(manifests, list of aspects, etc)
Top Level Document (Main Elements
EMS Procedures (Aspects, Training, etc
EMS
Manual
Procedures
Work
Instructions
Records
No Manual is required, But You need a description
of the main elements
ISO 14001 - LevelIdentifying Environmental Aspects *
Legal & Other Requirements
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2 ProceduresLegal & Other Requirements
Setting Objectives, Targets, Programs
*
Environmental Training
Environmental Communication
Document Control
Operational Controls
Contractor Management
Emergency Response PlanningMonitoring & Measuring
Compliance Evaluation
Corrective & Preventive ActionEnvironmental Records
Internal EMS Audit
EMS Management Review
Recommended
Required
RedAdd to 9000Procedure
4.4.5 Document Control
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Documents must be:
approved and authorized
periodically reviewed and revised have changes identified current versions are available
obsolete documents identified or removed External Documents distribution controlled
4.4.6 Operational Control
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p
Identify those operations andactivities associated withsignificant environmentalaspects that need workinstructions
i.e.,
Haz Waste Storage Boiler Operation
Paint Booth Maintenance
Storm Water Sampling Air Permit
Etc.
Operational Controls Contractors
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Include activities associated with significant
aspects of goods and services used by theorganization;
relevant procedures must becommunicated to suppliers andcontractors
Operational Controls Contractors
and Suppliers
c). Examples Requirements
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) p q
to Communicate
Grounds keeping No pesticides allowed
Air Conditioning/Chiller servicing
Service technicians must showproper certification to handleFreon
On-siteConstruction
Contractors must follow ourfacilitys liquid waste disposal
proceduresShipping (trucking,transportation, bulk
delivery, labeling)
All Shippers must check in withthe Shipping/Receiving Dept. for
instruction on our bulk chemicalunloading procedures
Operational Controls Form
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Emergency Preparedness
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ID potential emergenciesand develop response
plans
Include plans formitigating environmental
impacts
Test emergency plans(fire dril ls)
Example of List of Potential
E i
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Emergencies
#Potential
Emergencies orAccidents
Potential ImpactEmergency
Response Planto be Used
1 Floods Water Pollution from vehicles and machines EWI-001
2 Hurricanes Loss of Human Life EWI-001
3 Tornadoes Loss of Human Life EWI-001
4 Fire Air Pollution, Loss of Human Life EWI-002
5Chemical Spills-small
Employee Exposure (irritants mostly) EWI-003
6Chemical Spills-large
Employee exposure, Water Pollution EW-003
7Waste Water ToteSpills
Soil / Ground Water Contamination. EWI-004
Checking Elements
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4.5 Checking
4.5.1 Monitoring and Measurement
4.5.2 Evaluation of Compliance4.5.3 Nonconformity, Corrective Action and
Preventive Action
4.5.4 Control of Records
4.5.5 Internal Audits
Summary What needs Monitoring?
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y g
monitoring related to significant aspects(key characteristics)
criteria listed in operational controls
progress & conformance with objectivesand targets
monitoring required by regulations
Others
You cant manage it if you dont measure it You cant manage it if you dont measure it You cant manage it if you dont measure it
Summary What needs Calibrating?
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Only where data accuracy warrants it
On equipment which the manual recommendsperiodic calibration
Examples:Scales pH meterAir/water flow meter Thermometer
Natural gas meter Electric meter CO meter O2 meter
4.5.1 Monitoring and Measurement
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Examples
Objective Target Operational PerformanceControl Monitoring
---------------------------------------------------------------------------------------------Maintain compliance < 200 lbs Air Scrubber Monitor & record
with EPA Air Permit hex chrome daily air flow rateper week and calculateemissions
-------------------------------------------------------------------------------------------------------------------Reduce hex < 150 lbs Perform routine Record maintenancechrome emissions per week and preventive activities in log
maintenance on bookair scrubber
-------------------------------------------------------------------------------------------------------------------Maintain compliance < 1 mg/L Zinc Wastewater Monitor & recordwith City Wastewater average Treatment daily zinc
Permit monthly conc. equipment concentrations-------------------------------------------------------------------------------------------------------
Monitoring Calendar ???
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4.5.2 Evaluation of Compliance -
The 2nd Audit Program
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With Legal Environmental Requirements
With Other Requirements (customer
Environmental Requirements)
NOTE: No real guidance on frequency ofcompliance audits
------ The 2ndAudit Program ------
Example Compliance Audit Report
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Other Checking Elements
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4.5.3 Nonconformity, Corrective Action andPreventive Action
4.5.4 Control of Records
4.5.5 Internal Audits
4.5.3.2 Nonconformity, Corrective &
P i A i
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Preventive Action
Mitigate environmental impacts (immediacy)
Determine causes
Correcting actual nonconformities Preventing potential nonconformities
This may require:
New or Modified EMS Procedures
4.5.4 Records
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Keep them
4.5.5 Internal Audit
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To Determine if EMS meets:
ISO 14001 EMS Procedures
Policy & Objectives
NEED:
Audit Schedule
Audit Procedure
Trained Auditors (typically)
4.6 Management Review
Involve Top Management
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Involve Top Management
Determine if EMS is
Continuingly Suitable
Adequate
Effective
Determine if OH&SMS needs to beCHANGED
NEED:- Management Review Schedule
- Documented Minutes
4.6 Management Review - Agenda
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Audit results Compliance Evaluations
External Communications (complaints)
EMS Performance (Sig Aspects)
Objectives Status
CARs and PARs Status
Follow-up Actions from Previous MRs
Changing Circumstances (esp LegalReqt's)
Recommendations for Improvements (Man
Rep)
Which 3 ISO 14001 elements identify
what environmental issues will be
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what environmental issues will be
managed?
1. ___________________________________
2. ___________________________________
3. ___________________________________
Which ISO 14001 elements manage
significant aspects?
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significant aspects?
_________________
_________________
_________________
What performance results will you be
held accountable for?
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_________________________________
__________________________________
__________________________________
__________________________________
__________________________________
ISO 14001 EMS Development &
Steps to Registration
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Registration Audit
Doc Audit & PreAssessment
Conduct Corrective Actions & MRs
Surveillance Audits
Develop EMS (aspects, procedures, etc.)
p g
Continual Improvement
Internal Auditing
Training Awareness, Auditors, SOPs
ISO 14001 vs ISO 9001
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ISO 14001
Environmental PolicyTraining/Awareness
Document ControlMonitoring/Measuring
25 to 40% ?ISO 9001
Quality Policy Training
Document/Data Control Inspection/Test/Control
Control/Noncon. Product
Control of Quality Rec.
Internal Quality Audits
Management Review
Nonconformance/C.A.
Records
EMS Audit
Management Review
DENR Strongly Supportsthe use of EMS
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http://www.p2pays.org/ref/03/02256.pdf
DENR will seek to encouragethe implementation of effectiveEMS.
DENR will educate itscustomers and DENR
employees.
DENR will explore incentivesthat promote the adoption of
EMSs to achieve performance
NC DENR / DPPEAs
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EMS Award
http://www.p2pays.org/esi/index.htm
EPA Strongly Supports the use of EMSThrough Its Performance Track Initiative
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http://www.epa.gov/performancetrack/
Because ... implementation of an(EMS) requires a commitment tocompliance, periodic EMS and
compliance audits, and an annualcertification of compliance - EPA willgrant Performance Track facilities a -Low Priority Status for Routineinspections
Criteria for Performance Track Co.sEnvironmental Management SystemContinuous Improvement
Community OutreachSustained Compliance
Annual Performance Reporting
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