““I think there is a I think there is a world market for world market for maybe five maybe five computers”computers”Attributed to Thomas J. Watson,

Chairman of IBM 1943

Software as a Service Software as a Service (SaaS)(SaaS)

What is it and why do we care?

What is Web What is Web 2.02.0Bumper sticker slogan with no real meaning?Bumper sticker slogan with no real meaning?

A way of noting the natural evolution of the webA way of noting the natural evolution of the web

Collaborative information (many to many publishing)Collaborative information (many to many publishing)

Web as a platform (no client other than the standard Web as a platform (no client other than the standard web browser to do tasks)web browser to do tasks)

Social/technical changes in approach to authority and Social/technical changes in approach to authority and informationinformation

There seems to be a loose visual style associated with There seems to be a loose visual style associated with web 2.0web 2.0

Theories about how information is gathered and Theories about how information is gathered and presentedpresented

What is Software as a What is Software as a Service?Service?Software as a service (SaaS) is a software

application delivery model where a software

vendor develops a web-native software

application and hosts and operates (either

independently or through a third-party) the

application for use by its customers over the

Internet. Customers do not pay for owning

the software itself but rather for using it.http://en.wikipedia.org/wiki/Software_as_a_service

Some Some History...History...The company, copyright and trademark of StarOffice were acquired by Sun Microsystems in 1999 for US$73.5 million.

What is Software as a What is Software as a Service?Service?Strictly speaking, it is about corporate productivity

Enter: Google Apps Premiere Enter: Google Apps Premiere EditionEdition

Gmail with your domain name and 10GB of storage (versus Gmail with your domain name and 10GB of storage (versus 2GB for the free version)2GB for the free version)

Google TalkGoogle Talk

Google Calendar with shareable schedulesGoogle Calendar with shareable schedules

a Google Start Page that can include company infoa Google Start Page that can include company info

Google Docs and Spreadsheets (the neat hosted word Google Docs and Spreadsheets (the neat hosted word processor and spreadsheet)processor and spreadsheet)

Google Page Creator (a very basic Web site designer)a Google Page Creator (a very basic Web site designer)a control panel to manage everything and some sort of hooks control panel to manage everything and some sort of hooks into your company's existing IT infrastructureinto your company's existing IT infrastructure

mobile access to some functionalit (such as Gmail)mobile access to some functionalit (such as Gmail)

24/7 tech support (including phone help) and a 99.9% 24/7 tech support (including phone help) and a 99.9% uptime guarantee for Gmail (but not for the other uptime guarantee for Gmail (but not for the other applications)applications)

Source: Source: http://blogs.pcworld.com/techlog/archives/003783.html

Announced in February 2007... For $50 per year per user you get...

Who is using these tools? Check out the Google Who is using these tools? Check out the Google testimonial page

What Are Other People What Are Other People Saying?Saying?

PCWorld.com

Computerworld.com

Eweek.com

Informationweek.com

Links:““As usual with virtually anything that As usual with virtually anything that anyone identifies as a ‘killer,’ the label is anyone identifies as a ‘killer,’ the label is pure hype –there are many, many things pure hype –there are many, many things that Microsoft Office does well that that Microsoft Office does well that Google Apps doesn't do at all.”Google Apps doesn't do at all.”

““Given all the features and tools that Given all the features and tools that come with the free Standard edition of come with the free Standard edition of Google Apps, businesses may have a Google Apps, businesses may have a hard time justifying $50 per user per hard time justifying $50 per user per year for the Premier edition.”year for the Premier edition.”

““Google has yet to iron out all the Google has yet to iron out all the wrinkles in its suite.”wrinkles in its suite.”

Cost SavingsCost Savings

Time SavingsTime Savings

ScalabilityScalability

Simpler Upgrade PathSimpler Upgrade Path

Consistency for usersConsistency for users

Benefits Concerns

So where do we So where do we stand?stand?

Data SecurityData Security

Data ControlData Control

Available FeaturesAvailable Features

Working OfflineWorking Offline

Don’t Forget About Don’t Forget About Yahoo!Yahoo!

Yahoo's purchase of Zimbra for $350 million

Why do we care?Why do we care?Because many of these tools are FREEBecause many of these tools are FREE

Because it is not just about productivity for Because it is not just about productivity for large companieslarge companies

Because it is not just about the Big Boys Because it is not just about the Big Boys (Google and Yahoo). There are many small (Google and Yahoo). There are many small companies exploring productivity tools companies exploring productivity tools delivered via the web. (Some are free, some delivered via the web. (Some are free, some have a fee.)have a fee.)

rememberthemilk.com

SideJobTrack

Coghead

Even More...Even More...FreshBooksFreshBooks

BaseCampBaseCamp

MeeboMeebo

ConceptSharConceptSharee

GoToMeetingGoToMeeting

SpongeCellSpongeCell

MyStickiesMyStickies

QoopQoop

EyesOSEyesOSnextnext

Further Expansion of Further Expansion of SaaSSaaS

The SaaS delivery model brings unparalleled The SaaS delivery model brings unparalleled collaborative opportunitiescollaborative opportunities

Many of the productivity tools we have looked Many of the productivity tools we have looked at have collaboration built in at their coreat have collaboration built in at their core

Web 2.0 is also about collaboration and social Web 2.0 is also about collaboration and social networksnetworks

Include social networking tools as part of SaaSInclude social networking tools as part of SaaS

Linked InLinked In

design:relateddesign:related

NingNing

Summary:Summary:SaaS strictly refers to productivity tools for large SaaS strictly refers to productivity tools for large organizations who need to save time and moneyorganizations who need to save time and money

We expand that to included productivity tools We expand that to included productivity tools that can be used for personal use, and small that can be used for personal use, and small businessesbusinesses

We further expand the definition to include social We further expand the definition to include social networking tools because collaboration is keynetworking tools because collaboration is key

Also, we saw tools such as CogHead and Ning Also, we saw tools such as CogHead and Ning which could be called meta-tools – they allow which could be called meta-tools – they allow you to create and deploy your own web based you to create and deploy your own web based tools right through the web browser.tools right through the web browser.