4 APRIL- 10 APRIL’11

1. Observe the mouth movements of those who speak English well and try to imitate them. When

you are watching television, observe the mouth movements of the speakers. Repeat what they are

saying, while imitating the accent and rhythm of their speech.

2. Until you learn the correct modulation and rhythm of English, slow your speech down. If you speak

too quickly, and with the wrong intonation and rhythm, native speakers will have a hard time

understanding you. Don't worry about your listener getting impatient with your slow speech -- it is

more important that everything you say be understood.

3. Use the dictionary. Look up the correct pronunciation of words that are hard for you to say. Use

dictionary for the purpose of getting the new words & their meanings.

4. Make a list of frequently used words that you find difficult to pronounce and ask someone who

speaks the language well to pronounce them for you. Record these words listen to them and practice

saying them. Listen and read at the same time.

5. Pronounce the ending of each word. Pay special attention to 'S' and 'ED' endings. This will help you

strengthen the mouth muscles that you use when you speak English.

6. Read aloud in English for 15-20 minutes every day in front of a mirror. This activity will definitely

help you in improving your modulation as well as boost up your confidence well.

7. Record your own voice and listen for pronunciation mistakes. Many people hate to hear the sound

of their voice and avoid listening to themselves speak. However, this is a very important exercise

because doing it will help you become conscious of the mistakes you are making.

8. Be patient. You can change the way you speak but it won't happen overnight. You can change the

way you sound if you are willing to put some effort into it.

REFERENCE: http://www.rediff.com

1. Dress Sharp

When you don’t look good, it changes the way you

this to your advantage by taking care of your personal appearance. In most cases, significant

improvements can be made by bathing and shaving frequently, wearing clean clothes, and being aware

of the latest styles.

2. Good Posture

People with slumped shoulders and lethargic movements display a lack of self confidence. They aren’t

enthusiastic about what they’re doing and they don’t consider themselves important. By practicing

good posture, you’ll automatically feel more confident. Stand up straight, keep your head up, and

make eye contact.

3. Personal Commercial

One of the best ways to build confidence is listening to a motivational speech. Unfortunately,

opportunities to listen to a great speaker are few

personal commercial. Write a 30-60 second speech that highlights your strengths and goals. Then

recite it in front of the mirror aloud (or inside your head if you prefer) whenever you need a confidence

boost.

4. Compliment other people

When we think negatively about ourselves, we often project that feeling on to others in the form of

insults and gossip. To break this cycle of negativity, get in the habit of praising other people. Refuse to

engage in backstabbing, gossips and make an effort to compliment those around you. In the process,

you’ll become well liked and build self

out the best in yourself.

When you don’t look good, it changes the way you carry yourself and interact with other people. Use

this to your advantage by taking care of your personal appearance. In most cases, significant

improvements can be made by bathing and shaving frequently, wearing clean clothes, and being aware

People with slumped shoulders and lethargic movements display a lack of self confidence. They aren’t

enthusiastic about what they’re doing and they don’t consider themselves important. By practicing

lly feel more confident. Stand up straight, keep your head up, and

One of the best ways to build confidence is listening to a motivational speech. Unfortunately,

opportunities to listen to a great speaker are few and far between. You can fill this need by creating a

60 second speech that highlights your strengths and goals. Then

recite it in front of the mirror aloud (or inside your head if you prefer) whenever you need a confidence

When we think negatively about ourselves, we often project that feeling on to others in the form of

insults and gossip. To break this cycle of negativity, get in the habit of praising other people. Refuse to

and make an effort to compliment those around you. In the process,

self confidence. By looking for the best in others, you indirectly bring

carry yourself and interact with other people. Use

this to your advantage by taking care of your personal appearance. In most cases, significant

improvements can be made by bathing and shaving frequently, wearing clean clothes, and being aware

People with slumped shoulders and lethargic movements display a lack of self confidence. They aren’t

enthusiastic about what they’re doing and they don’t consider themselves important. By practicing

lly feel more confident. Stand up straight, keep your head up, and

One of the best ways to build confidence is listening to a motivational speech. Unfortunately,

and far between. You can fill this need by creating a

60 second speech that highlights your strengths and goals. Then

recite it in front of the mirror aloud (or inside your head if you prefer) whenever you need a confidence

When we think negatively about ourselves, we often project that feeling on to others in the form of

insults and gossip. To break this cycle of negativity, get in the habit of praising other people. Refuse to

and make an effort to compliment those around you. In the process,

By looking for the best in others, you indirectly bring

5. Sit in the front row

In schools, offices, and public assemblies around the world, people constantly strive to sit at the back

of the room. Most people prefer the back because they’re afraid of being noticed. This reflects a lack of

self confidence. By deciding to sit in the front row, you can get over this irrational fear and build your

self confidence. You’ll also be more visible to the important people talking from the front of the room.

6. Speak up

During group discussions many people never speak up because they’re afraid that people will judge

them for saying something stupid. This fear isn’t really justified. By making an effort to speak up at

least once in every group discussion, you’ll become a better public speaker, more confident in your

own thoughts, and recognized as a leader by your peers.

7. Work out

Along the same lines as personal appearance, physical fitness has a huge effect on self confidence. If

you’re out of shape, you’ll feel insecure, unattractive, and less energetic. By working out, you improve

your physical appearance, energize yourself, and accomplish something positive. Having the discipline

to work out not only makes you feel better, it creates positive momentum that you can build on the

rest of the day.

REFERENCE: http://www.pickthebrain.com

Careers in Retail Management

The word retail means ‘to sell in small quantities to the final consumer.’ Retail Management is a career

program designed to prepare professional graduates for the field of reta

Retail careers mainly fall into two main categories: those involved in merchandizing, which means

purchasing the goods offered for sale, and those involved i

management is fast becoming one of the highly sought after career options in India. Individuals, who

are interested in a service-oriented, entrepreneurial profession, should consider retailing as better

career option. By doing a professional course in retail management one ca

buying, merchandising, central management, and the booming area of e

bridges the technology, marketing and retail sectors.

nowadays & require trained manpower to run hype

Job Prospects

The Indian retailing sector has been buzzing with job opportunities. Some of the big players of the field

like the Big Bazaar, J.C. Penny, Tesco, Shopper’s Stop, Reliance, Subhiksha, I.T.C., are all

the retail chains business. The Government’s nod, recently, for the entry of multi national companies

like Walmart etc. in the Indian retail sector has opened up a plethora of jo

There are numerous opportunities in this field. Apart from becoming a Retail Manager one can look for

becoming floor managers where the job is to maintain the individual floor, inventory manager looking

and managing the inventory in the store, shopping operational manager looking towards t

replacement of the stock and customer service.

Pay-Package

Remuneration in this field is generally high. A fresher from an average retail school/management

institute can expect a starting monthly salary of Rs 10, 000 which may increase subsequently aft

gaining experience and skills. However, the package differs from company to company. The retail

giants like Reliance, I.T.C, Wallmart off

REFERENCE: http://www.indiaeducation.net

Careers in Retail Management

The word retail means ‘to sell in small quantities to the final consumer.’ Retail Management is a career

program designed to prepare professional graduates for the field of retailing at the managerial level.

Retail careers mainly fall into two main categories: those involved in merchandizing, which means

purchasing the goods offered for sale, and those involved in selling goods to the public.

ecoming one of the highly sought after career options in India. Individuals, who

oriented, entrepreneurial profession, should consider retailing as better

career option. By doing a professional course in retail management one can go for store management,

buying, merchandising, central management, and the booming area of e-tailing (online retail) which

marketing and retail sectors. The retailing sectors is booming in the market

npower to run hypermarkets, super stores.

The Indian retailing sector has been buzzing with job opportunities. Some of the big players of the field

like the Big Bazaar, J.C. Penny, Tesco, Shopper’s Stop, Reliance, Subhiksha, I.T.C., are all

the retail chains business. The Government’s nod, recently, for the entry of multi national companies

like Walmart etc. in the Indian retail sector has opened up a plethora of job opportunities in this field.

n this field. Apart from becoming a Retail Manager one can look for

becoming floor managers where the job is to maintain the individual floor, inventory manager looking

and managing the inventory in the store, shopping operational manager looking towards t

replacement of the stock and customer service.

Remuneration in this field is generally high. A fresher from an average retail school/management

institute can expect a starting monthly salary of Rs 10, 000 which may increase subsequently aft

gaining experience and skills. However, the package differs from company to company. The retail

giants like Reliance, I.T.C, Wallmart offers Rs 2 – 3 lakhs per annum.

http://www.indiaeducation.net

The word retail means ‘to sell in small quantities to the final consumer.’ Retail Management is a career

iling at the managerial level.

Retail careers mainly fall into two main categories: those involved in merchandizing, which means

n selling goods to the public. Career in retail

ecoming one of the highly sought after career options in India. Individuals, who

oriented, entrepreneurial profession, should consider retailing as better

n go for store management,

tailing (online retail) which

sectors is booming in the market

The Indian retailing sector has been buzzing with job opportunities. Some of the big players of the field

like the Big Bazaar, J.C. Penny, Tesco, Shopper’s Stop, Reliance, Subhiksha, I.T.C., are all competing in

the retail chains business. The Government’s nod, recently, for the entry of multi national companies

b opportunities in this field.

n this field. Apart from becoming a Retail Manager one can look for

becoming floor managers where the job is to maintain the individual floor, inventory manager looking

and managing the inventory in the store, shopping operational manager looking towards the

Remuneration in this field is generally high. A fresher from an average retail school/management

institute can expect a starting monthly salary of Rs 10, 000 which may increase subsequently after

gaining experience and skills. However, the package differs from company to company. The retail

INTRODUCTION: Call centers are comparatively a recent introduction to the world of career options in

India. The career avenues provided by call centers is one of the best suited and growing option which

even a fresher can opt for. With the opening

more and more companies from abroad are basing or outsourcing their call centre services to India, a

trend started by GE when it established a call centre near New Delhi in 1998.

ELIGIBILITY: There are no specific educational qualifications required to become a CSO

Service Officer/Operator or call centre adviser/ representative, customer service representative) in a

call center. It is a good option for plus two or fresh college graduates

retired people.

Personal Skills and Attributes: The skills required vary depending on the project and the type of

business that is being handled. A very good command over English language is the main skill required.

Computer literacy, typing speed, knowledge of consumer behavior, the ability to enter and retrieve

information quickly from databases and an ability to analyze problems are other useful skills that come

in handy.

Good communication and listening skills are

patience to listen to and comprehend the need,

between options and remedy problems effectively to the satisfaction of the customer. Persuasion skills

are needed in an 'outbound' contact centre where you either collect money from defaulting customers

or try to promote sales and encourage customers to use your client’s products. They may be required

to work at odd hours especially in International Call cen

places where the timing may be several hours behind IST.

Call centers are comparatively a recent introduction to the world of career options in

India. The career avenues provided by call centers is one of the best suited and growing option which

even a fresher can opt for. With the opening up of the Indian economy and the arrival

more and more companies from abroad are basing or outsourcing their call centre services to India, a

trend started by GE when it established a call centre near New Delhi in 1998.

re are no specific educational qualifications required to become a CSO

Service Officer/Operator or call centre adviser/ representative, customer service representative) in a

call center. It is a good option for plus two or fresh college graduates as well as even housewives and

The skills required vary depending on the project and the type of

business that is being handled. A very good command over English language is the main skill required.

r literacy, typing speed, knowledge of consumer behavior, the ability to enter and retrieve

information quickly from databases and an ability to analyze problems are other useful skills that come

Good communication and listening skills are important. CSO (Customer Service Officer) should have the

en to and comprehend the need, good natured, reasonably intelligent to choose

between options and remedy problems effectively to the satisfaction of the customer. Persuasion skills

re needed in an 'outbound' contact centre where you either collect money from defaulting customers

or try to promote sales and encourage customers to use your client’s products. They may be required

to work at odd hours especially in International Call centers where the customers may be calling from

places where the timing may be several hours behind IST.

Call centers are comparatively a recent introduction to the world of career options in

India. The career avenues provided by call centers is one of the best suited and growing option which

up of the Indian economy and the arrival of globalization

more and more companies from abroad are basing or outsourcing their call centre services to India, a

re are no specific educational qualifications required to become a CSO (Customer

Service Officer/Operator or call centre adviser/ representative, customer service representative) in a

as well as even housewives and

The skills required vary depending on the project and the type of

business that is being handled. A very good command over English language is the main skill required.

r literacy, typing speed, knowledge of consumer behavior, the ability to enter and retrieve

information quickly from databases and an ability to analyze problems are other useful skills that come

important. CSO (Customer Service Officer) should have the

good natured, reasonably intelligent to choose

between options and remedy problems effectively to the satisfaction of the customer. Persuasion skills

re needed in an 'outbound' contact centre where you either collect money from defaulting customers

or try to promote sales and encourage customers to use your client’s products. They may be required

ters where the customers may be calling from

Training: Fresher’s have to undergo intense training to make themselves suited for the job. The

training include accent training, listening skills, 'slang' training, accent neutralization, telephone

etiquette, telesales etiquette and cyber grammar, interaction skills, customer relationship,

management skills and call centre terminology.

JOB PROSPECTS & CAREER OPTIONS: There is a great scope for Call centers in India. The large population of

educated English speaking people and the comparative low cost are encouraging more and more companies

from abroad to base or outsource their call centers to India. GE capital, American Express, Wipro Spectra Mind,

Daksh, Reliance Infotech is some of the call centers which are on a recruitment spree.

Call centre operators / Customer care executives

This is the entry level in call centers. Your general duties include answering telephone calls, taking

down details of the caller’s query and logging this information on a computer, providing the caller with

appropriate information or advice, in some cases, selling a caller products or services. In outbound call

centre services such as tele-marketing, an operator will also need to identify potential customers and

make outgoing calls marketing their organization’s product, occasionally following-up calls by sending

letters, faxes or e-mail, deal with customer complaints etc.

REMUNERATION: As a fresher, one could start his/her career in an International Call Center as a Call

Center Executive and earn highly attractive pay packages ranging from Rs. 6,500 to Rs.10,000

approximately per month other than bonuses for outstanding performances.

REFERENCE: http://career.webindia123.com/

The Concept of Managerial Accounting

Managerial Accounting is the process of tracking, recording and examining costs associated with the

products or actions of an association. Managerial accounting does not track normally acknowledged

accounting principles. In managerial accounting, costs are considered in u

convention. Managerial accounting can also be defined as a kind of cost accounting that covert

supply chain into economic values. Supply chain is nothing but the sequence of events in the

manufacture process which results in a product. Managers mostly use cost accounting principles to

maintain alternative making to reduce company’s expenses and

PRINCIPLES OF MANAGERIAL ACCOUNTING:

Strategic - Preceding the role of the organization accountant as a strategic co

association.

Performance management - Improves business by managing and evaluating and thereby giving the

performance of the company.

Risk Management - Concentrates on frameworks and practices for recognizing, managing and

reporting risks to the achievement of the obje

The Concept of Managerial Accounting

Managerial Accounting is the process of tracking, recording and examining costs associated with the

iation. Managerial accounting does not track normally acknowledged

accounting principles. In managerial accounting, costs are considered in units of currency by

Managerial accounting can also be defined as a kind of cost accounting that covert

supply chain into economic values. Supply chain is nothing but the sequence of events in the

manufacture process which results in a product. Managers mostly use cost accounting principles to

maintain alternative making to reduce company’s expenses and progress its productivity.

PRINCIPLES OF MANAGERIAL ACCOUNTING:

Preceding the role of the organization accountant as a strategic co-worker in the

Improves business by managing and evaluating and thereby giving the

Concentrates on frameworks and practices for recognizing, managing and

reporting risks to the achievement of the objectives of the organization.

The Concept of Managerial Accounting

Managerial Accounting is the process of tracking, recording and examining costs associated with the

iation. Managerial accounting does not track normally acknowledged

nits of currency by

Managerial accounting can also be defined as a kind of cost accounting that covert the

supply chain into economic values. Supply chain is nothing but the sequence of events in the

manufacture process which results in a product. Managers mostly use cost accounting principles to

progress its productivity.

worker in the

Improves business by managing and evaluating and thereby giving the

Concentrates on frameworks and practices for recognizing, managing and

BENEFITS OF MANAGERIAL ACCOUNTING:

• Determining performance

• Dropping or managing costs

• Examining the prices for products and services

• Choosing to approve, change or suspend a plan or action

Information on the expenses programs and actions may be used as a source to estimate prospect costs

in organizing and evaluating budget requisition is another benefit of managerial accounting. If the

financial statements are approved and performed then cost related information serves as a practical

feedback on presentation for managerial accounting (Wikipedia 2007[online]). Also, cost will be

compared to identify or benefits based on assumption for value added and non-value added actions.

Dependable information for the programs on cost and activities is critical for the efficient management

of a business article’s operations.

IMPORTANCE OF MANAGERIAL ACCOUNTING: The main aim of managerial accounting is to improve

the efficiency and quality of operations by providing program owners and all others with suitable and

applicable cost based performance information to permit for nonstop improvement in distributing the

output to outcome the stockholders (allbusiness2007 [online]). Managerial accounting has been

developed and used with all from the beginning times to help all the directors to understand the costs

of running a project (Garrison Brewer). Modern managerial accounting is created during the industrial

revolution during the difficulties of running a large scale business which show the way to the

development of scheme for recording and checking costs to help business proprietors and managers to

finalize and make conclusions.

So, to conclude, for any business unit starting from the smallest business activity to the largest

multinational business to be succeeded requires the use of managerial accounting concept and

practices (Hendrik 2005). This accounting provides data to owners for preparation and scheming of

rating products and services for customers too. The main focus of managerial accounting is to help the

managers for making better decisions. Because of all these reasons, businesses and organizations hire

on managerial accountants and thereby, they are becoming integral persons of decision making teams

instead of just data providers.

REFERENCE: http://university-essays.tripod.com