IAQG OPMT OP Assessor Training Module 1 Introduction to the International Aerospace Quality Group...

IAQG OPMT OP Assessor Training

Module 1

Introduction to the International Aerospace Quality Group (IAQG)

February 2015


ברוכים הבאים

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Welcome:• On behalf of the IAQG Other Party Management Team (OPMT)

‒ Tim Lee» Chair, IAQG OPMT

‒ Mark Rogers» Chair, European Aerospace Quality Group (EAQG) OPMT

‒ Susie Neal» Chair, Americas Aerospace Quality Group (AAQG) Registration

Management Committee (RMC)

‒ Shuji Komori» Chair, Asia Pacific Aerospace Quality Group (APAQG) Japanese

Registration Management Committee (JRMC)

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• In this module you will learn about:– An Overview of the IAQG

– The IAQG Legal Entity

– The Main IAQG Documents and the relationship between them

– Management of IAQG Standards

– IAQG Web Resources

• Please note that throughout this training IAQG documents are referred to in a generic format and not in a sector format e.g.

– AS9104/1 is referred to as 9104-001

– EN 9104-002 is referred to as 9104-002

– SJAC 9104-3 is referred to as 9104-003

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Module Summary

To many acronyms?Open and save this attached file to your personal library:

IAQG Acronyms


Welcome:

• On behalf of the IAQG President - Xavier Sahut D’Izarn

The AeroSpace and Defense Industry is facing ever increasing competitive and demanding challenges. Our products and services are complex and our customers demand performance aiming and reaching excellence.The interdependence between customers, partners and suppliers is tighter and tighter: success will be the result of a team, we are all collectively involved. In this respect, mutual confidence and trust is definitely a key factor.The certification process is a cornerstone of such confidence. The quality of this process relies ultimately on the competence, integrity, intellectual agility and experience of the Auditors and Other Party (OP) Assessors. The IAQG is fully aware of it, and strongly promotes and requests a high level of qualification requirements and moreover a continual improvement of the auditors’ and OP Assessors qualification process. Your participation in this course is a great opportunity for implementing and demonstrating this common thriving effort to excellence that we share; thank you for your commitment and enthusiasm!

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Welcome:

• On behalf of the IAQG OPMT Chair – Tim Lee

On behalf of the IAQG Other Party Management Team (OPMT) we greatly appreciate your willingness to participate in this sanctioned training and supporting our globally harmonized Industry Controlled Other Party (ICOP) shared oversight process. We recognize that this is a complicated process and the training you are about to receive will expose you to the criteria, methods and tools utilized in the oversight process. We encourage you to study the related materials, ask questions, and enjoy the learning journey. The ICOP process relies on conformance by all parties engaged in certification activities and its success depends on Other Party (OP) Assessors that are tenacious, fair and true Quality Professionals. Thank you for your time and effort.

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IAQG OPMT OP Assessor TrainingPage 7

International Aerospace Quality GroupInternational Aerospace Quality Group

IAQGGeneral

Assembly

SupplierForums

AAQG (Americas)

EAQG(Europe)

APAQG(Asia & Pacific)

Implement quality initiatives that make improvements throughout the value stream of products and services

Whose mission is to:

IAQG – A Global Team


The IAQG Mission is to:

Implement quality initiatives that make improvements throughout the value stream of products and servicesFor that purpose, the IAQG:• Promotes quality culture

• Establishes and maintains quality management system standards and certification system, recognized by international normalization bodies and regulatory and governmental agencies

• Collects and offers best practices and processes

• Promotes cooperation between international aviation, space and defense companies

• Maintains relationships with regulatory and governmental agencies and other industry stakeholders.

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The IAQG Objectives are to:

• Establish commonality of aviation, space and defence quality systems, “as documented” and “as applied”

• Establish and implement a process of continual improvement to bring initiatives to life

• Establish methods to share best practices in the aviation, space and defence industry

• Coordinate initiatives and activities with regulatory / government agencies and other industry Stakeholders

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IAQG – Strategy Foundation

• The IAQG Strategy is to develop and promote implementation of Common Standards, Shared Auditing and Continual Improvement methods and tools;

‒ Assuring Customer Satisfaction through On-Time, On-Quality Delivery of products and services, through the lifecycle

‒ Delivering exactly what the customer ordered, exactly when we agreed to deliver it

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IAQG Members:

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Lifecycle On-Time, On-Quality Delivery (OTOQD)

Continual Improvements through People, Processes and Tools

On Time On Quality

• Product Delivery

• Spares & Services

Delivery

• Parts and Data at all levels in the chain

• Reduced inventory

• Continual Safety Improvement• Maturity, Reliability & Cost of Ownership• Freedom from Design & Manufacturing defects• Reduced Waste

• On-Time, On-Quality Delivery generates continual reduction of cost

On Cost

Step change inPerformance


IAQG Strategic Focus: Aligned to Address Challenges

3 Axes

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IAQG Operating Management SystemIAQG Other Party Management Team


Operationally the IAQG:

• Started in 1998

• Currently 70 members companies, all key Aviation, Space & Defense (ASD) Original Equipment Manufacturers (OEMs)

• General Assembly:

• Forum of IAQG members setting IAQG policy, purpose and objectives, review/approval of proposed initiatives

• Responsible of oversight and implementation activities

• Supplier Forum (optionally 2 x year):

• Communication Forum extended to the worldwide Aerospace community (OEMs & Suppliers)

• Dedicated working teams with representation from 3 Sectors

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Organisation:

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Relationship Growth Strategy

Communications

Strategy Working

Group

ExecutiveCommittee

General Assembly

Improvement Strategy

Finance

Operating Management

System

Other PartyManagement

Requirements

Product and SupplyChain Improvement

People Capability

PresidentAmericas Sector Leader (AAQG)Europe Sector Leader (EAQG)Asia Pacific Sector Leader (APAQG)

Voting Members from each Sector

• Civil Authorities• Space• Defense• Maintenance, Repair &

Overhaul• Trade Associations

SWG Leader, President, Sector Leaders, Leaders from: Communications, Operating Management System, Finance, Other Party Management, Relationship Growth Strategy, Requirements, Product and Supply Chain Improvement, People Capability, Performance, Integration Team, and Secretary

Performance


IAQG Council – 26 voting members

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AMERICAS SECTOR EUROPEAN SECTOR ASIA-PACIFIC SECTOR

The Boeing Company Airbus AVIC

GE Aviation Airbus Defence & Space Fuji Heavy Industries

Parker Aerospace Airbus Helicopters IHI

Lockheed Martin AgustaWestland Kawasaki Heavy Industries

Northrop Grumman Alenia Aermacchi Korea Aerospace Industries

Raytheon BAE Systems Mitsubishi Heavy Industries

Rockwell Collins Rolls-Royce

Honeywell SAAB

Triumph Group SAFRAN

United Technologies Corporation (UTC) Thales


IAQG Members:

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Americas• Aerojet• ATK• Ball Aerospace• Boeing• Bombardier• Eaton• Embraer• GE Aviation• General Dynamics - Gulfstream• Honeywell• Lockheed Martin• Moog • Northrop Grumman• * Parker Aerospace• Raytheon• Rockwell Collins• Rolls-Royce North America• Spirit AeroSystems• Textron-Cessna• Triumph• United Technologies

Asia Pacific• AIDC• AVIC• COMAC• DSO• EGAT• * Fuji Heavy Industries• Indonesian Aerospace• IHI• Kawasaki Heavy Industries• KAL-ASD• Korean Aerospace Industries• Mitsubishi Heavy Industries• Shin Maywa

Blue Indicates Voting Member

* Indicates Sector Lead


IAQG Members:

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Blue Indicates Voting Member

* Indicates Sector Lead

Europe

• Advanced Electronics Company• AgustaWestland• Airbus• * Airbus Defence & Space• Airbus Helicopters• Alenia Aermacchi• GE Avio• BAE Systems• Dassault Aviation• ELBIT Systems• Eurocopter• FACC• Fokker Aerospace• GKN Aerospace Engine Systems• HEGAN (ITP)• Israel Aerospace Industries• MBDA• Meggit

• Messier-Bugatti-Dowty• Motor Sich• MTU Aero Engines• PFW• RAFAEL• Rolls-Royce• Russian Helicopters• SAAB Aerospace• SAFRAN• SAGEM• Selex ES• SNECMA• SONACA• Thales• Turbomeca• TAI – Turkish Aerospace Industries• UAC• Zodiac Aerospace


IAQG Improvement Strategy: Strategic Objectives

MRO

Develop an Aviation & Defense Industry consensus standard on MRO QMS and accreditation scheme that is valued and recognized by all stakeholders, resulting in reduced audits and performance improvement

Space / Defense

Ensure needs of all ASD Industry segments are addressed by IAQG activity

Increase the involvement of ASD Industry from emerging Countries in IAQG activities

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1

A

2

B

C



Requirements

Continually improve the architecture and content of the requirements standards, ensuring that they are current, relevant, and provide value in line with the strategic mission/goals and support other strategic goals of the IAQG

As part of the standards life-cycle management, ensure on-going validation of requirements and incorporate value added emergent concepts into the requirements portfolio.

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3

D

E



OPMT

Continually improve the globally harmonized Industry Control Other Party quality management system certification program to be efficient, recognized, and bring measurable benefits to stakeholders

Enhance the competency of Auditors, Other Party (OP) Assessors and stakeholders that are engaged in ICOP activities

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4

F

G



Product & Supply Chain Improvement

Product & Services Quality and Delivery will have improved 20% per year throughout the product lifecycle

Focus on prevention and best practices sharing throughout the product / service lifecycle

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5

H

I



People Capability

Skills of quality professionals are aligned with Aviation Space & Defense industry needs and are relevant to the products and services across the value stream

Provide Quality Professionals the ability to effectively develop/assess and manage a Global Aerospace Quality environment with a focus on Prevention and Business financial improvement.

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6

J

Performance

Develop a credible independent metric that assesses industry performance and improvement in providing conforming product at all levels of the supply chain

7

K


• IAQG is a legal entity.

• Headquarters: 10 Rue Montoyer - 1000 Brussels, Belgium

• Please review the code of conduct & ethics:

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IAQG – A legal Entity

IAQG CoC & Ethics

IAQG OPMT OP Assessor TrainingPage 24

IAQG Document Relationship


Management of Standards Issued by the IAQG

• Each Standard issued by IAQG shall have :

– an IDR (IAQG Document Representative) who is the identified IAQG focal for each Standard issued by the IAQG; typically, the IDR is the Project Leader of the IAQG Team for the specific Standard.

– Three SDR (Sector Document Representatives), one for each Sector, who are the identified focal for each Standard issued by the IAQG. When more than one language version is issued in a Sector, there may be a corresponding SDR for each language version Standard issued by the IAQG. Typically, the SDR is the leader of the Sector’s Sub-Team or Writing Team for the specific Standard.

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Management of Standards issued by IAQG:

• All standards issued by IAQG are balloted in the three IAQG Sectors before publication.

• The ballot process is managed by the IAQG SML (Standardization Management Leader) using the three Sectors Focal points (SAE for Americas, ASD-STAN for Europe and SJAC for Asia Pacific).

• When the ballot is complete and the Standard is ready then is published by:

– SAE in the Americas Sector as ASXXXX – ASD-STAN in the Europe Sector as prEN XXXX– SJAC in the Asia Pacific Sector as JISQXXXX or SJACXXX

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Management of Standards Issued by the IAQG

• The IAQG maintains a list of all published Standards and a Standards register for IDR/SDR support. Links:

– Standards Register

– Published Standards

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http://www.sae.org/iaqg/publications/standardsregister.pdf

http://www.sae.org/iaqg/publications/standards.htm


Where to obtain documents:During this course you will see many documents referred to:

• Please remember that all IAQG and ISO Standards are subject to copyright

• IAQG documents can be purchased from :

SAE www.sae.org

ASD-STAN www.asd-stan.org

SJAC www.sjac.or.jp

• Following adoption by CEN, IAQG Standards published in Europe can be purchased from each European country National Standardization Bodies (e.g. BSI in UK, AFNOR in France, DIN in Germany, UNI in Italy, etc.)

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http://www.sae.org/

http://www.asd-stan.org/

http://www.sjac.or.jp/


Other Useful Information:

• ISO Standards can be also purchased from www.iso.ch

• The International Accreditation Forum (IAF) Mandatory and Guidance documents can be downloaded for free from www.iaf.nu publications section

• IAQG Resolutions Log is available in the help and guidance section of the OASIS database at www.iaqg.org/oasis

• The IAQG have made available deployment support materials for different IAQG standards at http://www.sae.org/iaqg/organization/requirements.htm

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http://www.iso.ch/

http://www.iaf.nu/

http://www.iaqg.org/oasis

http://www.sae.org/iaqg/organization/requirements.htm


• Frequently Asked Questions (FAQs) can be found on the IAQG Requirements Page Link is provided below:

IAQG REQUIREMENTS

• Example: Specific to the oversight process is the 9104-001 FAQ:

9104-001 FAQs

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Linkage to IAQG Requirements

http://www.sae.org/iaqg/organization/requirements.htm

http://www.sae.org/iaqg/projects/9104-001_faq_issue_11-25-2013.pdf


OP Assessor Training Outline

• Pre-learning1. Introduction to the IAQG

2. Introduction to the ICOP process

3. Instructions and Communications

• Face-to Face Training Focus

4. Introduction and Bridge from pre-course modules and reading

5. Introduction to 9104-001

6. Oversight Support Processes

7. The Oversight Process (9104-002)

8. Oversight of a Certification Body (CB)

9. Audit Calc

10. Future Changes

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OP Assessor Training Outline

• Post-Learning Focus (continuation)12. Oversight of an Accreditation Body (AB)

13. Oversight of an Auditor Authentication Body (AAB)

14. Oversight of a Training Provider Approval Body (TPAB)

15. Oversight of Training Provider (TP) Courses

16. Oversight of Sector Management Structures, Certification Body Management Committee and the OASIS Database

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OP Assessor Training

Please open Module 2 to learn more about the Industry Controlled Other Party (ICOP) Scheme

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