IB Business and Management

2.3 The impact of ICT on Communication

Information Communication Technology…..

You need to be able to identify different types of ICT and discuss their effect on the effectiveness of internal and external communication

What ICT is used within businesses?

Advantages….. Consider

• Speed• Cost• Convenience• How it is better than alternatives

Disadvantages/limitations…. Consider

• Reliability• Compatibility• What could go wrong • What the implications of a technical

failure could be

For a business of which you have knowledge, evaluate to what extent ICT

has improved the effectiveness of communication

• Consider…..• Ways the technology improves

communication- Relate to different stakeholder

groups- Disadvantages/limitations- Make a judgment