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    Heerun GhurburrunSenior Expert ARCA Consortium

    [email protected]

    Doing Business no. 1 in AfricaHow Mauritius did it?

    Tuesday 29 May 2012

    Royal Swazi, Swaziland

    mailto:[email protected]:[email protected]
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    Mauritius, some key facts

    A small sub-tropical island in the Indian Ocean at around 2100 km to

    the east coast of Africa and some 870 km to the east of Madagascar

    Former French colony (1710 1810) and British colony (1810 1968);Gained full independence in 1968 and became a republic in 1992

    Total surface area of 1865 sq. km, with no natural or mineral

    resources

    Population of 1.2 million inhabitants

    GDP at market price of 10.7 billion USD

    Import markets (2010)

    Asia: 53% (India 22% & China 13%); Europe: 25% (France: 8%);Africa: 12% (South Africa: 8%)

    Export Markets (2010)

    Europe: 63% (UK 22% & France 17%); Africa: 18%; USA: 11%Improving the Business Climate in Swaziland - Session 1: How Mauritius did it? -29/05/2012 2

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    Mauritius, a success story

    Mauritius, 1st

    in Doing Business in Africa, over the last 6years according to World Banks Doing Business rankings

    How Mauritius achieved this performance?

    What are the reasons explaining this success?

    Is there a secret recipe for success in business climatereforms?

    What are the ingredients of this recipe?

    Can the Mauritius doing business model be replicated onthe continent?

    Improving the Business Climate in Swaziland - Session 1: How Mauritius did it? -29/05/2012 3

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    Mauritius Doing Business

    Mauritius initiated a bold and ambitious business climatereforms programme in 2005

    Phase 1 of the reform programme was implementedbetween 2005 and 2008

    In 2007 Mauritius was ranked 32nd

    out of 175 countries byWorld Bank Doing Business report and 1st in Africa

    Since then, Mauritius has kept this top 1st position in Africa

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    Indicator 2005 2011

    Economic Growth 2.5 % 4.1 %

    GDP per capita 4600 USD 8770 USD

    Economic sectors contributing to GDP 5 11Unemployment Rate 9.6 % 7.9 %

    Job creation 3000 / year 8700 / year

    FDI 94 M USD 325 M USD

    Company incorporation / year Less than 8000 Over 40000

    Individual businesses registered Less than 20000 Over 100 000

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    EconomicFDI

    GDP Growth

    BusinessGrowth

    Diversification

    Resilience

    Social

    Job creation

    Wagesincrease

    Standard ofLiving

    Povertyalleviation

    International

    Enhanced image Credibility & Trust

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    +Economic ImpactDiversified Economic Landscape

    AGRICULTURAL

    INDUSTRIAL

    SERVICES

    KNOWLEDGE &

    INNOVATIONUSD 20,000by Yr 2020

    Sugar

    Textile

    Sugar

    Tourism

    Textile

    Sugar

    Tourism

    Financial Services

    ICTFreeport

    Textile industry

    Cane industryHospitality Industry

    ICT/BPO

    Financial Services

    Seafood processing

    Logistics services

    Real Estate Development

    Healthcare & Life Sciences

    Knowledge industry

    Renewable Energy

    * GDP per capita

    7Improving the Business Climate in Swaziland - Session 1: How Mauritius did it? -29/05/2012

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    +

    Improving the Business Climate in Swaziland - Session 1: How Mauritius did it? -29/05/2012 8

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    +

    Source: OECD

    GDP Growth (%) 2006 2007 2008 2009 2010 2011

    World 4.1 4.0 1.7 -2.1 3.9 3.1

    Mauritius 5.6 5.7 5.5 3.1 4.2 4.1

    Developed Countries(Japan, US, EU-27)

    2.8 2.6 0.3 -3.6 2.5 1.8

    Latin America 5.5 5.6 4.0 -2.2 5.9 4.7

    Africa 6.0 5.9 5.4 1.8 4.4 3.5

    Asia 8.7 9.1 5.8 4.2 8.3 7.2

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    +

    Improving the Business Climate in Swaziland - Session 1: How Mauritius did it? -29/05/2012 10

    ICT Industry 2004 2011

    GDP contribution Less than 0.5% Over 6 %

    No of companies Less than 50 Over 400

    No of jobs created Less than 2000 Over 15000

    Broadband connectivity Less than 1 Gbps Over 10 Gbps

    Development of the flagship Ebene CyberCity infrastructure & services

    High growth industry with high export potential

    Spill over effects:

    Education & Training Building & Construction

    New and diversified job opportunities

    New supporting business opportunities & services

    Modernisation of the economy

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    +

    Improving the Business Climate in Swaziland - Session 1: How Mauritius did it? -29/05/2012 11

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    +

    36.3

    9.1

    40.4

    227

    29.330.6

    61.4 56.1

    87.7

    93.6

    240.7

    380.6 383.8

    293.1

    464.9

    0

    50

    100

    150

    200

    250

    300

    350

    400

    450

    500

    1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

    USD

    millions

    According to the World Bank report InvestingAcross Borders published in July 2010,

    Mauritius is one of the worlds most open

    economies to foreign ownership and one of

    the highest recipients of FDI per head ofpopulation.

    Sources: Bank of Mauritius / UNCTAD / World Bank

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    +

    Single flat rate of 15% tax on profits for companies Single flat rate of 15% tax on income for individuals

    15% value-added tax on goods and services

    Low customs duty (over 80% of dutiable goods are zero rated)

    No tax on dividends for Mauritian companies

    No capital gains tax

    No inheritance tax for first line heirs

    Low Tax

    No exchange control in Mauritius Free repatriation of profits and dividends

    The Mauritian Rupee, a convertible currency, linkedto a basket of foreign currencies: USD, euro, poundsterling, rand, yen

    CompetitiveFiscal

    Policies

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    +

    Investment ProtectionFramework of bilateral & multilateral

    agreements & conventions signed by Mauritius

    + 34 Investment Protection Agreements

    + 35 Double Taxation Agreements+ New York Convention of International Arbitration

    Mauritius Member of:

    + United Nations since April 1968, World Trade Organisation sinceJan 1995

    + British Commonwealth, International Organisation of Francophonie

    + World Banks multi-lateral investment gurantee agency (MIGA)

    + OECD Development Centre

    + Africa Regional Economic Comminities (African Union, SADC,COMESA, IOC)

    Local legal& judiciaryframework

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    Increase in job creation through economic diversification and

    with more business opportunities

    Increase in wages thereby contributing to uplift the standard of

    living of the population

    The significant increase in government revenue collectionallowed for an increase in government expenditure in:

    Improving overall infrastructure (roads, airport, seaport, utilities, housing)

    Providing better access to health and education

    Implementing the National Empowerment Programme for povertyalleviation through training, entrepreneurship and access to credit

    Increased social contribution of the private sector through their

    Corporate Social Responsibility programmes

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    International ImpactVisibility, Attractiveness, Competitiveness

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    Index Global Rank(Mauritius)

    Africa Rank(Mauritius)

    World Bank Ease of Doing Business 2012 23 / 183 1st

    Environmental Performance Index 2010 6 / 163

    Fraser Institute Economic Freedom 2011 9 / 141

    2012 Index of Economic Freedom 8 / 179

    Forbes Survey of Best Countries for Business 2011 19 / 134

    Democracy Index 2011 24/ 165

    Global Enabling Trade Index 33 / 125

    Knowledge Economy Index 2009 64

    Mo Ibrahim Index of African Governance 2011 -

    International Property Rights Index 2011 38 / 129 2nd

    Global Competitiveness Index 2011-2012 54 / 142

    Human Development Index 2011 77 / 189 3rd

    The A.T. Kearney Global Services Location Index, 2011 36 / 50 4th

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    Mauritius at the end of an economic cycle, which was based primarily ontrade preferences

    Impact of globalisation on a small island state with the erosion of tradepreferences and more severe competition

    Mauritius facing a series of external shocks

    Dismantlement of the multi-fibre agreement no preferential market access andentry for low-cost producing countries

    36% reduction in the guaranteed price sugar for ACP countries end of Lomconvention

    Rising energy costs, with heavy increases in world oil price

    Rising freight rates and increase in imports costs to Mauritius

    Economic indicators turning red Lower economic growth rate (2.5% in 2005) Lowest in the last decade

    Increasing rate of unemployment (9.6% in 2005) Highest in the last decade

    Increasing rate of inflation (5.6% in 2005)

    High budget deficit (5.5% as a ratio of GDP)

    Decreasing investment (falling to 21% as a ratio of GDP in 2005)

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    Rising to the challenges: Setting theVision

    Position Mauritius as a competitive, global business andservices-based platform with an open economy Create an open, attractive, competitive & resilient economy

    Shift from inward looking to one of global competition byattracting foreign capital and facilitating entry of foreign talents,

    innovation, knowledge and skills Rationalize, simplify and bolster taxation and fiscal policies

    Setup a conducive business environment for doing business inMauritius, improve the investment climate to world standards andgear up Mauritius to be ranked among the top ten countries in

    Doing Business Broaden the circle of opportunities to allow all to participate in

    the development of the country and to generate economic wealth

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    Double GDP per capita from US$5,000 to US$ 10,000 by 2015

    Achieve a sustainable annual growth rate of 6 to 8%

    Reach an investment rate of more than 30% of GDP

    Reform the labour market for more flexibility and competitiveness

    Welcome at least 2 million tourists by 2015 Provide a low tax envrionment, with a standard single tax rate of

    15%

    Make of Mauritius a duty free island by 2015

    Double the contribution of SMEs to GDP

    Further diversify the economy by creating new investment and

    business opportunities

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    Improving the Business Climate in Swaziland - Session 1: How Mauritius did it? -29/05/2012 21

    ECONOMY

    &

    BUSINESS

    BUSINESS

    ENTRY

    (Simple & Fast)

    LOW TAXREGIME

    (level playingfield)

    FOREIGN

    INVESTMENT

    (Open policy)

    SMEs

    (Support &Empowerment)

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    Eliminate, Repeal, Abolish

    Eliminate incentive-based investment schemes or special regimes (eg. EPZ) Taxand fiscal policies reforms

    Eliminate obsolete or useless permits, licences or other clearances

    Repeal and abolish outdated or inadapted laws and policies

    Relinquish ministerial discretionary powers as far possible: rule-based system

    Review, Rationalise, Reengineer and Simplify

    Immigration policies Work and Residence permits policies

    Property acquisition by non-citizens policies

    Building and Development permits policies

    Environmental Impact permit policies

    Integrate and Innovate Application of the Move data, not people principle Computerisation & Automation

    Application of the ex-post control principle Allow to start and then check for compliance

    Application of the Self-adherence to Guidelines principle Onus on the business operator tocomply to rules & regulations

    Application of the Silent Agreement principle Onus on public officers to deliver on time

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    Respond with boldness and embrace radical change through

    fundamental reforms Political Will to bring about fundamental reforms

    Setting the Stage for Robust Growth (Minister of Finance) Aug 05

    Ministerial Committee on Red Tape and Bureaucracy Sept 05

    Joint Public/Private Sectors Committee to review investment climate

    Sept 05

    Rational and objective assessment of the business climate

    World Bank Studies

    Administrative Barrier Study

    Doing Business Report 2006 Oct 05 Investment Climate Assessment Report Jan 06

    Consultations and Discussions at various levels (public &

    private) Briefs, reports, papers, memorandums

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    Setting up the legal framework for the new business

    environment

    Budget Speech 06-07 (June 06)

    Finance Act 2006 (July 06)

    Business Facilitation (Miscellaneous Provisions) Act 2006 (July 06)

    Transforming the legal framework into an operationalbusiness framework

    01 October 2006 : New Business Environment in place and effective

    Capacity building & awareness campaigns locally thru media

    (tv, radio, press, web), workshops, seminars to communicate andexplain the New Business Environment to all stakeholders

    Launching of the Mauritius Opens the World investment

    promotion campaign at the international level

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    Budget Speech 2006 by Minister of Finance

    Outlined the framework for the New Business Environment

    Finance Act 2006 01 July 2006

    Reforms of the taxation system and new fiscal policies

    Business Facilitation (Miscellaneous Provisions) Act 2006 01 Oct 06

    Omnibus legislation providing for the legal framework for the reforms ofthe overall business climate in Mauritius

    Business Registration Act 2006 01 Oct 2006

    Unique business registration number for all companies and businesses to beused by all government services (income tax, customs, VAT, etc)

    Amendement of over 30 existing laws

    Repeal of at least 4 major laws which have been outdated with thebusiness climate reforms

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    Resources, Supporters and Partners: critical success factors to

    develop and implement successful reforms

    Main driving change agents in the recent reforms in Mauritius:

    The Ministry of Finance and Economic Development

    Board of Investment (national IPA)

    Joint Economic Council (apex body representing the Private Sector)

    Partners

    All Ministries and para-statal bodies

    Private sector institutions and associations

    World Bank, FIAS, EU

    Supporters

    Business Community

    Public at large

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    Promoting Champions Champions at all level have been identifed, empowered and supported

    to push forward the business climate reform agenda

    Government

    Prime Minister

    Minister of Finance & Economic Develompment

    Ministries

    Permanent Secretaries and high level executives of key ministries

    Institutions

    Director of Investment Facilitation at the Board of Investment Investment Promotion Agency of Mauritius

    Registrar of Companies

    Director of the Passport & Immigration Office

    Director General of Mauritius Revenue Authority

    Private Sector

    Director of the Joint Economic Council

    Secretary General of the Mauritius Chamber of Commerce & Industry

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    Improving the Business Climate in Swaziland - Session 1: How Mauritius did it? -29/05/2012 28

    Reforms Prior to October 2006 Post October 2006: Business

    Facilitation (Misc Prov.) Act

    Business Registration Multiple business

    identification numbers

    Starting a Business (46 days)

    Unique Business Registration

    Number

    Business Start Up in 3 days

    Taxation Corporate Tax rate @ 25 % Single flat tax rate @ 15 %

    Investment Incentives Investment Certificates issued

    to qualify for Investment

    Schemes (20)

    Investment schemes abolished &

    move from incentive-driven to

    rule-driven

    Business Licensing Separate Building Permit and

    Development Permit (between

    120 days & 2 years)

    Single Building and Land Use

    Permit issued within 2 weeks

    SME registered within 3 days

    Work & Live in Mauritius Separate Work Permit and

    Residence Permit (60 days)

    Occupation Permit in 3 days

    Acquisition of property for

    business purposes

    Non-citizen Property Acquisition

    Certificate issued by Prime

    Ministers Office (> 4 mths)

    Authorization issued in less than

    1 month by the Board of

    Investment

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    Several legal and regulatory reforms on-going

    Extensive use of Information Technology for all government services

    Registration of property: from more than 200 days to only 48 hours with therecent Land Administration & Valuation Information Management System (LAVIMS)

    E-governance for local authorities

    On line submission of corporate and income tax returns

    E-Judiciary project (court case e-filing and management)

    Setting up of a new Insolvency Unit at the Registrar of Companies

    Setting up of the International Arbitration Centre in Mauritius with apermanent representative from the Hague

    New labour legislations

    Employment Rights Act

    Employment Relations Act

    Setting up of a new commercial division at the Supreme Court

    Licensing of private credit information bureau

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    Lesson 1Business Climate reform is not an

    option, but a vital necessity

    There is no safety net anymore for anyone

    No one owes you a living Your destiny lies in your own hands

    Planning business climate reforms is important,

    but To walk the talk and and make it happen is the

    real acid test

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    Lesson 2Reforming: not a one-off event, but a process

    Unflinching political will and full commitment at thehighest level of the state to move ahead a boldbusiness climate reform agenda

    Rational, objective and dispassionate assessments ofexisting business climate situation

    Public-Private Dialogue: Consultations anddiscussions

    Definition of priorities and allocation of resources

    Setting the business climate reform action plan

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    Lesson 3Stakeholders

    Engage and mobilise all key stakeholders

    Share and communicate the business climate

    reform action plan Identify, empower and support Champions to

    push forward the business climate reform agenda

    Build capacity and train people to understand andadapt to the changes in the new businessenvironment

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    Build a rigorous project plan for the implementationof the business climate reforms

    Define & set specific, measurable, achievable, andtimely objectives

    Set clear deliverables in terms of results, outcomesand outputs

    Assign responsibilities to project and task owners,with accountability

    Allocate resources (finance, people and technology) Define key milestones and performance indicators to

    measure progress all way along

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    Lesson 5Monitoring & Evaluation

    Build monitoring and evaluation mechanisms tomeasure and follow-up progress

    Interministerial committee on business climate

    Public-Private Steering Committee to oversee andfollow-up the implementation of the business climatereforms action plan

    Intensive use of information and communicationtechnologies to computerise and automate processes

    Use of project management tools to have a strict andrigorous control on the implementation process

    External audits (World Bank)

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    Final LessonThe proof is in eating the apple

    Adopt a Yes We Can attitude

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    One that would have the

    fruit must climb the tree -Thomas Fuller (1608 - 1661) , English clergyman & historian

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    Heerun GhurburrunSenior Expert ARCA Consortium

    [email protected]

    Doing Business no. 1 in AfricaHow Mauritius did it?

    mailto:[email protected]:[email protected]

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