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IBC SWAZILAND - eRegulations 30052012

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    eRegulations.org

    A turn-key tool for businessfacilitation

    Improving the Business Climate inSwazilandEZulwini, 29-31 May 2012

    [email protected]

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    Promoting transparency : Providing accurate and useful information to customers

    Mapping challenges :Identifying bottlenecks and administrative obstacles

    Monitoring progress :Capture a picture of where you stand in the reforms

    Tracking results :Being sure that youre doing the rights things

    Improving the business climate in Zimbabwe

    What does eRegulations.org do?

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    A business facilitation tool dealing with administrativeprocedures (clarifying, simplifying, publicizing)

    A network of committed countries : Rwanda, Ethiopia,Comoros / Cabo Verde / Tanzania and more!

    Trade, business, investment are more effective if thereare (fair) rules and if these rules are well-known

    An online service (eGov) : clarity, cost effectiveness,universal access, interactions

    Improving the business climate in Zimbabwe

    What is eRegulations.org ?

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    Improving the business climate in Zimbabwe

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    Improving the business climate in Zimbabwe

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    Improving the business climate in Zimbabwe

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    Improving the business climate in Zimbabwe

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    Improving the business climate in Zimbabwe

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    Improving the business climate in Zimbabwe

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    Improving the business climate in Zimbabwe

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    Improving the business climate in Zimbabwe

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    5 indicators assessing the ease of business procedures:

    ! Steps : interactions bw customer and one administration

    ! Entities : Administrations I have to meet

    ! Documents : Documents and forms I have to provide

    ! Costs : The price I have to pay

    ! Duration : The time it takes me

    = our key targets to make a procedure simple (DB)

    Improving the business climate in Zimbabwe

    Simplifying procedures

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    4 guiding principles :

    ! Complying in a more favorable way with business laws(suppression of useless requisites). Ex: ID

    ! Regrouping functional steps (saving time and energyfor investors). Ex: Payment, One Stop Shop

    ! Reducing information asked by administrations (too

    much paper

    ). Ex: single form, computerizing ! Reducing costs (incentives, regional competition). Ex:

    cost analysis, regional benchmarking

    Improving the business climate in Zimbabwe

    Simplifying procedures (ced)

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    It is online : transparent and easy access, enhancingvisibility (referencing, Google Ads, weblinks, stats)

    Traditional and creative tools : eRegulations app.,investors guides, leaflets and flyers, cartoons, plays

    Media coverage : articles, interviews or advertisementon television, radio or in newspapers

    Briefing sessions, training workshops for private anpublic sectors (customer service approach)

    Improving the business climate in Zimbabwe

    Publicizing procedures

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    Improving the business climate in Zimbabwe

    Online communication

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    Improving the business climate in Zimbabwe

    Communication tools

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    Improving the business climate in Zimbabwe

    Media coverage

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    Improving the business climate in Zimbabwe

    Information briefings

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    Sharing at regional and international levels : goodpractices, monitoring progress, integration (COMESA)

    Accessing to international and multilateral forums :COMESA workshops, UNCTAD conferences, etc

    Assisting in technical dialogue with specializedinstitutions assessing business environment (DB)

    Developing innovative tools for fostering continentaldialogue, cooperation and benchmarking (UEMOA)

    Improving the business climate in Zimbabwe

    Publicizing procedures (ced)

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    What is eRegulations A tool for clarifying, simplifyingand publicizing business procedures > a businessfacilitation tool and a vehicle for reforms.

    What is not eRegulations A costly IT project with tonsof hardware and computers with a strong need for nerdengineers that you dont understand.

    A secret recipe for DB reforms? Not one singlesecret recipe, but some ingredients that can be used.eRegulations: an innovative tool for a good cuisine.

    Improving the business climate in Zimbabwe

    Conclusions

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