© 2010 IBM Corporation
IBM Cloud Computing for SAP
© 2010 IBM Corporation2
Agenda
� IBM Strategy and Offering for Cloud Computing
�SAP Product Strategy
�Cloud Computing for SAP Customers
� IBM Cloud Solutions for SAP Customers
© 2010 IBM Corporation
IBM Strategy and Offerings for Cloud Computing
© 2010 IBM Corporation4
Enterprise
Five co-existing cloud delivery models from IBM
EnterpriseData Center
Private Cloud
1Enterprise
Data Center
IBM operated
Managed
Private Cloud
2Enterprise
IBM owned and operated
IBM owned and operated
Hosted Private
Cloud
3 Enterprise A
Enterprise B
Enterprise C
Shared Cloud Services
4User
AUser
B
User
CUser
D
User
E
Public Cloud Services
5
• Enterprise owned
• Mission critical
• High compliancy
• Internal network
• 3rd party owned and operated (e.g. SO model)
• Standardization
• Centralization
• Security
• Internal network
• Mix of shared and dedicated resources
• Shared facility and staff
• VPN access
• Shared resources
• Elastic scaling
• Pay as you go
• Public internet
Source: IBM MI, Corporate Strategy, BCG analysis
Data resides within the customer firewall Data outside the customer firewall
© 2010 IBM Corporation5
One IBM Cloud Reference Architecture
Hardware
Software
Services
Sm
art
Bu
sin
es
s S
ys
tem
spu
rpose
-bu
ilt infr
astr
uctu
re
Integrated Service Delivery Platform
Cloud
Sm
art
Bu
sin
es
s S
erv
ice
sclo
ud
se
rvic
es d
eliv
ere
d
Standardized services on the IBM cloud
Private cloud services, behind your firewall, built and/or run by IBM
Enterprise
Data Center
Private Cloud
IBM STG VMControl
Heterogeneous Hypervisor Support
SAP
Applications
application application application
BPaas SaaS PaaS IaaS
Virtualized Infrastructure
Server, Storage, Network
Tivoli
Service Automation
Manager
Tivoli
Monitoring
Tivoli
Usage and
Accounting
Web GUI
ServiceCatalog
UsageBased Accounting
Cloud Operation Services
ImageLibrary
Service DefinitionManage-Ment
© 2010 IBM Corporation
SAP Product Strategy
© 2010 IBM Corporation7
© 2010 IBM Corporation8
SAP Support for Cloud Computing
� SAP Note 1380654 describes the SAP support for Cloud.
� SAP Production is supported on Private Clouds for certified IT technologies:
– Hardware
– Virtualization technologies
– Operating systems
� SAP Production is currently not supported on Public Cloud environments
© 2010 IBM Corporation9
Enterprise
SAP Production Support by Cloud Delivery Models
EnterpriseData Center
Private Cloud
1Enterprise
Data Center
IBM operated
Managed
Private Cloud
2Enterprise
IBM owned and operated
IBM owned and operated
Hosted Private
Cloud
3 Enterprise A
Enterprise B
Enterprise C
Shared Cloud Services
4User
AUser
B
User
CUser
D
User
E
Public Cloud Services
5
• Enterprise owned
• Mission critical
• High compliancy
• Internal network
• 3rd party owned and operated (e.g. SO model)
• Standardization
• Centralization
• Security
• Internal network
• Mix of shared and dedicated resources
• Shared facility and staff
• VPN access
• Shared resources
• Elastic scaling
• Pay as you go
• Public internet
Data resides within the firewall Data resides outside the firewall
Private Cloudgeneral SAP support for
Business Suite Production
for all certified infrastructure for SAP
SAP Certified Cloud
Services
Supported for Business
Suite
production
Public CloudCurrently not supported for
SAP Business Suite
production
T
© 2010 IBM Corporation
Cloud Computing for SAP Customers
© 2010 IBM Corporation
EP
XI/PI
BI
APPAPP
A typical logical SAP landscape before cloud
Production
ECC
BI
EP
XI/PI
MDM
Misc.
Utilities
Sandbox Pre-Dev Pre-QA DR
ECC
BI
EP
XI/PI
MDM
SM/SLD
Misc.
Utilities
ECC
BI
EP
XI/PI
MDM
ECC
BI
EP
XI/PI
MDM
BI
EP
XI/PI
MDM
Misc.
Utilities
Training
ECC
BI
EP
XI/PI
MDM
Misc.
Utilities
Misc.
Utilities
Misc.
Utilities
Small DB(ECC/BI = 250GB per)
Small DB(ECC/BI = 250GB per)
Med or Large DB(50% production or copy)
Large DB(copy of production)
Dev QA
Misc.
Utilities
ECC
BI
EP
XI/PI
MDM
ECC
BI
EP
XI/PI
MDM
Misc.
Utilities
Small DB(ECC/BI = 250GB per)
Large DB(50% production or copy)
APPAPPECC
N+1 (Major Projects) N (Production Support)Sandbox
Pre-Train
ECC
BI
EP
XI/PI
MDM
Misc.
Utilities
Off-Site
SM/SLDSM/SLD
APPAPPSCMSCM SCM SCM SCMSCM SCMAPPAPPSCMSCM
APPAPPSRMSRM SRM SRM SRMSRM SRMAPPAPPSRMSRM
APPAPPCRMCRM CRM CRM CRMCRM CRMAPPAPPCRMCRM
Med or Large DB(50% production or copy)
Med or Large DB(50% production or copy)
Large DB(copy of production)
© 2010 IBM Corporation
Challenges for SAP customers
� Long install time
– 3-5+ full days,
– sometimes it even takes weeks if physical systems need to ordered
� Re-provisioning/move of SAP using SAP System-Copy
– 2-3+ full days
� Lots of non production sandboxes
– Dev system, test system, demo system, training system
� System are not de-provisioned, because of “time-to-get-it-back”
� SAP landscape is layered by multiple modules, multiplying complexity
T
© 2010 IBM Corporation
EP
XI/PI
BI
APPAPP
The SAP logical landscape on a private cloud
Production
ECC
BI
EP
XI/PI
MDM
Misc.
Utilities
DR
BI
EP
XI/PI
MDM
Misc.
Utilities
Dev QA
Misc.
Utilities
ECC
BI
XI/PI
MDM
ECC
BI
XI/PI
Misc.
Utilities
APPAPPECC
N (Production Support) Off-Site
SM/SLDSM/SLD
APPAPPSCMAPPAPPSCM
APPAPPSRMAPPAPPSRM
APPAPPCRMCRM CRMAPPAPPCRM
Large DB(copy of production)
Small DB(ECC/BI = 250GB per)
Large DB(50% production or copy)
Large DB(copy of production)
SM/SLD
Private Cloud (only when & what is required)
Large DB(copy of production)
Large DB(copy of production)
Small DB(ECC/BI = 250GB per)
Misc.
Utilities
ECC
BI
XI/PI
MDM
CRM
ECC
ECC
ECC
EP
EP EP
MDM
SCM SCM
SRM SRM
EP
SCM
SRM
SCM
SRM
EP
BI
BI
XI/PI
MDM
Image
Library
TSAMController
Storage ArrayFast Slower
© 2010 IBM Corporation14
SAP landscapes become Flexible, Dynamic, Cloud Data Centers with IBM Private Cloud Solutions
=> Set up SAP Systems fast=> Only when and for as long as needed => Leverage a shared cloud pool in your data center
40 – 200 min2 – 3 daysPrepare Upgrade /
Provide OS for SAP
SAP Basis
30 – 60 min1 dayInstall OSUnix OS
IBM Böblingen Development Lab Experience
½ - 3 min1 – 4 daysSAP System Refresh
10 min1 dayAdd SAP App Server
20 – 180 min2-3 daysClone DB2
8 min½ dayMaintain DB2 Libraries
12 min1dayInstall of DB2/OracleData Base
AfterBeforeSAP IT Services
© 2010 IBM Corporation
IBM Cloud Solutions for SAP Customers
© 2010 IBM Corporation16
SAP Cloud Deployment Solutions from IBM
Deployment
Model
IBM Cloud Solutions & Offerings forSAP Customers
� IBM Tivoli Service Automation Manager
� IBM Service Delivery Manager
� IBM Cloudburst
� IBM SAP Private Cloud Implementation Services
� IBM Cast Iron
� IBM SAP Private Cloud Management
�GTS SAP hosted Cloud (hosted dedicated private cloud)
�GTS SAP Hosted Cloud (hosted shared private cloud)
� IBM Dev & test on the IBM Cloud use for SAP
DynamicInfrastructure IBM Systems Server & Storage, IBM Systems SW, IBM Tivoli, IBM DB2,
IBM Systems Director, IBM VMControl
Enterprise
Data Center
Private
Cloud
1Enterprise
Data Center
Private
Cloud
Enterprise
Data Center
Private
Cloud
1 Enterprise
Data Center
IBM operated
Managed Private Cloud
2Enterprise
Data Center
IBM operated
Managed Private Cloud
Enterprise
Data Center
IBM operated
Managed Private Cloud
2Enterprise
IBM owned and operated
IBM owned and operated
Hosted Private
Cloud
3Enterprise
IBM owned and operated
IBM owned and operated
Hosted Private
Cloud
IBM owned and operated
IBM owned and operated
Hosted Private
Cloud
3Enterprise A
Enterprise B
Enterprise C
Shared Cloud
Services
4Enterprise A
Enterprise B
Enterprise C
Shared Cloud
Services
4User
A
User
B
User
C
User
D
User
E
Public Cloud
Services
5User
A
User
B
User
C
User
D
User
E
Public Cloud
Services
5
© 2010 IBM Corporation17
Helps companies � reap the benefits of cloud computing,
� Lower cost of IT service delivery ,
� Deliver a higher degree of standardization
and automation
By Providing
� The Service Management System for cloud computing
� Web 2.0 Cloud end-user & admin GUI� Image management incl. save / restore
� VLAN Support
� Metering data for TUAM processing
� Request, deployments and management of IT infrastructure components for cloud:
� PowerVM, VMWare, KVM, and Linux on
� Power Systems, System x, and System z
� End user self service access to cloud computing resources and services
� Supports automated deployment of business applications
like SAP
IBM Tivoli Service Automation Manager
Service Subscri
ption
Service Delivery
Service Activati
on
Service Design
Service Operatio
ns
ibm.com/software/tivoli/products/
service-auto-mgr/
© 2010 IBM Corporation18
IBM CloudBurstTM 2.1 – For SAPhighest flexibility, efficiency and scalability for the IBM integrated service delivery platform - certified for SAP
Workload optimized, integrated, flexible,, “built
for purpose” platform� Available as Power/AIX or System x/Linux based
packages
� Both versions provide certified platforms for SAP applications
� Turnkey Cloud Solution (including basic set-up services) providing all features of Cloudburst 1.2 plus:
� Increased virtualization and system management capability
� VMControl for cross platform virtualization Management
� Storage Virtualization with SAN Volume Control
� Tivoli Service Automation Management 7.21 with VLAN
=> Out of the box support for SAP Landscape cloning Available with Power 7 or System x CPUs
© 2010 IBM Corporation
PowerVM: Virtualization without Limits Number 1 choice for SAP on cloud environments
Enterprise QOS virtualization capability with higher performance, more scalability, and enterprise
security provides the best foundation for your cloud
� Drive systems to over 90% utilization
� Live Partition Mobility with VM’s of any size up to the
entire system that can easily move between your POWER6 and POWER7 systems (certified for SAP)
� Scales seamlessly from 1/10 of a core to 256 cores and can use all resources of the host server (visibility in SAP CCMS
Monitoring)
� Dynamic changes to any IT resource without reboot (tested
for SAP)
� Integrated storage virtualization for simplified provisioning,
management of virtual servers and advanced virtual networking
� Secure by design with Zero common vulnerabilities
exposures (CVEs) reported against PowerVM by US CERT or
by MITRE Corporation.
© 2010 IBM Corporation
Integrate SAP enterprise applications and data with cloud platforms and applications.
� Integrate cloud applications
with on-premise applications
� Integrate cloud-to-cloud
� Leverage Cast Iron Systems hundreds of pre-built
templates
� Eliminate expensive custom
coding and completing cloud integration in days rather than
weeks or longer
� Appliance, software, or
cloud-delivered integration
Cast Iron Hybrid Cloud Integration
© 2010 IBM Corporation
IBM Smart Business Services IBM SAP Private Cloud Implementation
� IBM Service offering to implement the SAP Platform-as-a-Service on
your new or existing infrastructure
– Cloud Services for SAP in 8 weeks or less
– Define, configure, and test Cloud Automation Processes for new,
non-production, and production SAP systems
– Implement using Tivoli Service Automation Manager
– Rapid, template based, and customized to your specific requirements with future expansion capabilities
� IBM Private Cloud for SAP capabilities include
– Creation of SAP Images
– Instantiation of SAP Images (e.g. build Test from Production)
– Unattended SAP Installation and management
– Required Post-Installation steps to prepare usage
– System Refreshes
� Leverage your Infrastructure-as-a-Service
– With cloud services (Cloudburst)
– With existing virtualization (LPARs, Vmware, etc.)
21
Tivoli Service Automation Manager
SAP Business Suite
SAP NetWeaverIntegration
SAP NetWeaverComposition
En
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me
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pa
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P S
RM
SA
P C
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SA
P S
CM
SA
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LM
SA
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En
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pa
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Ind
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Ap
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Co
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Ap
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ns
SAP Business Suite SAP Business Suite
SAP NetWeaverIntegration
SAP NetWeaverComposition
En
ha
nce
me
nt
pa
ck
ag
es
SA
P S
RM
SA
P C
RM
SA
P S
CM
SA
P P
LM
SA
P E
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En
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Ind
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Ap
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Co
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Ap
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Key Contact: Charles E. Kichler - [email protected]
© 2010 IBM Corporation22
Helping you take advantage of top-notch management services
IBM Smart Business ServicesRemotely managed services for SAP on your Private Cloud
Features� Expert applications management that leverages
your existing Private Cloud infrastructure investments
� Expert SAP Basis support services
� Expert DBA support Services
� Expert OS and Cloud Infrastructure management services
� 24/7 around the global support
� Global help desk
� Global Change Management
� A scalable applications model that adjusts to your changing business needs
� A more predictable fee based service
Benefits� Enables access to expert applications
management without high overhead
� Helps reduce applications management costsby up to 50 percent
� Increases system reliability due to improved processes and technologies
� Shifts IT staff focus from applications support to business-performance tasks
SAP Private Cloud Management – onsite offerings include:
�Service-level agreements for applications and support
�Applications administration
�Database administration
�Cloud infrastructure and OS support
Key Contacts:Robert Orshaw - [email protected] Osterholt - [email protected]
© 2010 IBM Corporation23
SAP PaaS Capabilities
�Catalog of SAP base images
�Automated Cloud SAP system provisioning
�Automated SAP refreshes
�Cloud based SAP cloning
�Automated post clone processing
Value to SAP Customers
�Reduce the cost of SAP Environments
�Reduce the cost of SAP Basis and DBA Support
�Reduce the complexity / chaos created by the proliferation of SAP development environments
�Reduce the cost, lead time and improve quality of SAP production management and other common tasks
Delivers SAP environments via Private and public Clouds hosted by IBM and automates the most common labor intensive tasks associated with managing SAP environments
Licenses:Customer owns SAP and DB licenses , IBM provides all other licenses – OS, monitoring, security, Cloud mgmt, etc
Key Contacts:Robert Orshaw - [email protected] Osterholt - [email protected]
IBM Smart Business Services on the IBM CloudSAP Platform as a Service
© 2010 IBM Corporation24
IBM Smart Business on the IBM Cloud:Smart Business Development and Test on the IBM Cloud
� Enterprise-class features for
development and test
� Rapid access
� Self-service Web portal
� Pay-as-you-go pricing
� Security-rich environment
� Rich catalog of software images
� Ready for SAP dev/test deployments
� Get started today: ibm.com/services/us/igs/cloud-development/
�
� Ask for a demo of SAP deployments:[email protected]
© 2010 IBM Corporation
Further Information
© 2010 IBM Corporation26
Where to find further Information
� IBM Cloud Computing in general
www.ibm.com/cloud
� Cloudbursthttp://www.ibm.com/ibm/cloud/cloudburst
� Tivoli Service Automation Management
ibm.com/software/tivoli/products/service-auto-mgr/
� IBM-SAP Solutions (in general and cloud solutions for SAP)
www.ibm-sap.com
www.ibm-sap.com/cloud
� IBM SAP International CC Q&A service: [email protected]