Delivering information you can trust

IBM InfoSphere Master Data Management Server 9.0Producing better business outcomes with trusted data

Delivering information you can trust

Everyday,organizationsgenerateandcollectaveritable

landscapeofdata:mountainsofaccount,inventoryand

locationinformationfromcustomersandsuppliers,acres

ofdetailsonfar-flungassetsofalltypes,plusriversof

transactionaldatafromdailyoperations.Thishigh-value,

coreinformationiscalledmasterdata.Whenmanaged

efficientlyandanalyzedaccurately,masterdatahelps

organizationssucceedintoday’sbusinessenvironment

offierceglobalcompetition,strictregulatoryrequire-

mentsandrapidlychangingcustomerdemands.

Butthisdataisoftenfragmented,incomplete,collected

inconsistentlyandstoredinunconnecteddepartmental

andline-of-businesssilosspreadacrosstheorganization

fromback-officeproductandaccountsystemstofront-

officeandcustomer-facingsolutions.Asaresult,com-

paniesoftencannotachieveacurrentandaccurateview

oftheirmasterdata,whichcanleadtoflaweddecisions

thatseriouslyimpactsales,customerservice,marketing

andfinanceoperations.

Tocompeteeffectively,organizationsmustmanageand

delivertrustedbusinessinformationwithinandbeyond

theircompanywalls.Theymustcreateaconsistentview

oftheirmasterdata,andunderstandtherelationships

andlinkagesacrossthatdata.

Unlock the value of information with IBM InfoSphere MDM Server IBM®InfoSphere™MasterDataManagement(MDM)Server

isanindustry-leadingsolutionformanagingmasterdata

aboutcustomers,products,accounts,suppliers,citizens,

members,employees,prospects,guests,agents,items,

productbundles,parts,agreementsandmore.

InfoSphereMDMServerisdesignedtoeasilyintegrate

masterdataintoanyoperationalprocessacrosstheITand

businessecosystembyprovidingacomprehensivesetof

MDMfunctionality,includingServiceOrientedArchitecture

(SOA)businessservices,workflow,userinterfaces,event

managementandsecurity(seeFigure1).Ithelpsorganiza-

tionscentralizetheirmostcriticaldataintoasingletrusted

source,whichcanbeusedtoidentifythemostvaluable

customers,increaserevenuesandreducecosts.With

InfoSphereMDMServer,organizationscanderivemore

valuefromtheirexistingbusinessapplications,including

businessintelligence,CRM,ERPandwarehouses.

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Additionally,IBMInfoSphereMasterInformationHub(a

componentofInfoSphereMDMServer)extendstheIBM

MDMportfoliobyprovidinghighlyflexibleandadaptable

capabilitiesformanagingmasterinformation.Dataman-

agedviaInfoSphereMasterInformationHubcanhelp

drivebusinessprocessesaroundimportantsales,market-

ing,financeandmanufacturingoperations,aswellashelp

manageregulatorycomplianceandrelationships.

InfoSphereMasterInformationHubsupportsflexibleman-

agementofmaster,referenceandtransactiondata,creat-

ingaplatformforapplicationsinanoperationalcontext.

Byprovidingadvancedfunctionalitytocreate,buildand

editmasterinformation,InfoSphereMasterInformation

Huballowsorganizationstocustomizea“singleview”of

datatomeetspecificbusinessneeds.InfoSphereMaster

InformationHubalsofacilitatesdeliveryoftrustedinforma-

tiontodatawarehousesandanalyticalapplications.

Withmorethanadecadeofexperienceprovidingscal-

ableandflexibleMDMsolutionstoglobalbusinesses,IBM

canhelporganizationsusemasterdatainmoreintelligent

ways,enforcedatagovernance,acceleratethedeploy-

mentofMDMprojectsandcreateMDMsolutionsthat

delivertrusted,accurateandtimelyinformation.

Delivering information you can trust

Figure 1: InfoSphere MDM Server

Prebuilt Customizable

Data stewardship

Business services

MDM domains

Integration

IBM InfoSphere MDM Server

3

Features and benefits SmarterOffers solutions to meet business requirements

•Providesscalableimplementationsthathelpenableproject-

basedsolutionsthroughtoenterprise-wideroll-outs

•Offersprovencapabilitiestointegratewithkeybusiness

systemsasneeded

Single view and creation of product, party and account and

custom domains

•Managemultipleprimarymasterdataentitiesfroma

singlesolutionthroughpre-builtdomainsorcustom

domains

•Manageandunderstanddatarelationshipsacross

domains

•Createasingle“golden”sourceofinformationthat

providesreal-timeaccesstomastercustomer(customer

dataintegration),productandaccountinformation

Business services SOA library

•Definehowusersaccessmasterdatawithalibrary

ofmorethan800intelligentpre-packagedbusiness

servicesforcustomer,productandaccountdomains

andforcross-domainservices.

•Helpreducetheneedforcustomizationandlowertotal

costofownership(TCO)

•SeamlesslyintegrateInfoSphereMDMServerinto

existingarchitecturesandbusinessprocesses

Event and notification management

•Helpsenableuserstoconfigureandprocessevents

andnotifications

•Createuser-definedortime-basedeventsbasedon

requirementsandbusinessrules,facilitatingfastand

effectiveresponsestocriticaldatachanges

Security and entitlement

•Controluseraccesstocriticalmasterdataatthe

transactionandattributelevels

•Createdataentitlementsforusersandgroups;add

visibilityrulestofiltertheinformation

EasierUser interfaces and data stewardship

•Takeadvantageofspeciallydesignedrole-based,

domain-drivenandhierarchymanagementuser

interfaces(UIs)aswellastoolsforverticalcollapseand

rulematching

•ConstructcustomUIsquicklyandeasilywithacustom

workbench

Adaptive•Createcustomdatadomainsandbroadermaster

informationmanagementinitiativeswithInfoSphereMDM

InformationHub(aseparatecomponent)

•Buildcustomdatadomainsandinformation-intensive

applicationswithflexibleworkbenchtools

Delivering information you can trust

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Harness value from everyday operations with InfoSphere MDM ServerIncrease revenue

•Understandcompletecustomerprofileatalltouchpoints

•Leveragecross-sellandup-sellopportunities

•Bundleaccountsorproductsanddifferentiateofferings

Significantly reduce costs

•Eliminatepoint-to-pointintegrationofmasterdatasources

•Reducerelianceondatafromantiquatedlegacysystems

•Minimizemanualintegrationefforts

•Maintainmasterdataintegrityandenforcedata

governance

•Generatemoretimesavingfromonce-and-done

processing

Improve customer satisfaction

•Captureacompleteandaccurateviewofcustomers,

partnersandvendors

•DerivemorevaluefromCRM,ERPandotherbusiness

systems

•Bundleaccountsforvaluepackaging

•Helpensurethatalltouchpoints(i.e.,online,storefront)

haveaccesstothesameconsistentandaccurateview

ofinformation

Improve risk management

•Bettermanagethreatandfraud,riskandcompliance

•Decreaserisk/exposurewithatimely,accurateviewof

yourbusiness

• Increasevisibilityintoenterpriseactivities

•Reducethecostofcompliance

InfoSphereMDMServerhasaproventrackrecordof

implementationswithglobalcompaniesacrossallindus-

tries.Leadingorganizations,suchasfinancialservices,

insurance,healthcare,retail,manufacturing,traveland

transportationcompaniesaswellasthegovernmentsec-

tor,chooseInfoSphereMDMServertomanageandhar-

nessmorevaluefromtheirmasterdata.

For more informationTolearnmoreaboutIBMInfoSphereMDMServer,

pleasecontactyourIBMrepresentativeorIBM

BusinessPartner,orvisitibm.com/software/data/

master-data-management

Delivering information you can trust

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