Securing Instant Messaging and Unified Communications and Collaboration.

Maximize UC22 ROI without Compromising Security, Management or Compliance

Introducing FaceTime

Longest track record in the IM industry– Founded in 1998; Privately funded– 200 employees (90+ in R&D)– Global Ops – California, India, Europe, Asia

Leader in Security, Control and Compliance for Unified Communications– #1 in market share five consecutive years– 1000+ customers; 3M seats under management– 9 of top10 US Banks– Reserve Bank of New Zealand

Strategic partnerships with IBM, Microsoft, and the Public IM network vendors including MSN, AOL, Yahoo, Google, Skype etc.

Some reasons for delayed decision / deployment

Non–Compliance Exposure

Corporate Acceptable Usage Policies, FSA, SOX, SEC 17a, NASD,

HIPAA, GLBA

Liability, Freedom of Information

Companies Act 2006, MiFID

Credit card #, NI#, Patient Health Info,

Company Intellectual Property

Information Leakage

Increasingly Complex• Worms/

viruses• email

channels• Ego-driven• Network

downtime• SPAM

• Worms/viruses

• email channels

• Ego-driven• Network

downtime• SPAM

• Spyware/botnets/rootkits

• Greynet channels

• Profit motivated• Stealthy

behavior• SPIM

• Spyware/botnets/rootkits

• Greynet channels

• Profit motivated• Stealthy

behavior• SPIM

77

1008

0

200

400

600

800

1000

1200

2004 2007

Growth in IM/P2P threats

So what did (and do) we do for Email?

SECURITY

Anti-VirusAnti-SPAM

CONTROL / FILTERINGFile Size / Type Policies

Inbound / OutboundLexical Analysis, Ethical

Boundaries / Group to Group policies.

Disclaimers

COMPLIANCEReporting

Logging / ArchivingAuditing / Discovery

Data IntegrityExporting

Policies

Why is UC and IM any different...?

SECURITYAnti-VirusAnti-SPAMAnti-SPIM

CONTROL / FILTERINGModality Control

File Size / Type PoliciesInbound / Outbound

Lexical Analysis, Ethical Boundaries / DisclaimersGroup to Group policies.

COMPLIANCEReporting

Logging/ ArchivingAuditing / Discovery

Data IntegrityExporting

Policies

Companies are Responding by Deploying Unified Communications

Companies starting to roll out EIM Deployments increasingly include other UC modalities

Security and compliance are key concerns

… Resulting in a Heterogeneous Environment

Unified Communications Today – Heterogeneous Silos

Workspace Client IM Client Email Client VoIP Client Conf Client

Identity (Active Directory)

Presence

Policy

Reporting

Presence

Policy

Reporting

Presence

Policy

Reporting

Presence

Policy

Reporting

Presence

Policy

Reporting

Ad-hoc

FaceTime’s Vision of Unified Communications

Security

Presence, Identity &

Federation

Policy &Management

Reporting

Compliance

Regulatory Compliance– NASD, SEC, FERC regulations mandate archiving and review of

all communications– PCI, HIPAA regulations mandate tight control over confidential

information eDiscovery

– FRCP allows all ESI to be discoverable in federal courts Information Control

– Control information flows across myriad channels such as IM, P2P, Web 2.0

– Enforce communication boundaries in contact centers, on trading desks, etc.

Security– Block malware and SpIM especially across multiple channels and

federation boundaries

“Must-Have” Requirements for Unified Communications

FaceTime

Enabling businesses to leverage the benefits of UC2 by delivering enterprise-grade solutions that provide management, security and compliance

across the broadest set of consumer and enterprise collaborative applications

Content Control /SecurityContent Control /Security

Compliance & DiscoveryCompliance & Discovery

Management & ReportingManagement & Reporting

Application Visibility / ControlApplication Visibility / Control

FaceTime Product Portfolio

FaceTime Complements IBM Sametime

Day Zero worm blocking & anti-spIM

Data loss prevention

Global, group and user-level controls

IP-address based controls

Leverage existing AV infrastructure

Real-time content filtering, scanning, and blocking

Multi-network support to help during transition to PIC and Sametime

Standardization and enforcement of Sametime

SECURITY

How does this help sell more licences for IBM

Deployment is key!– Some customers will not consider deployment without addressing

security and / or compliance concerns.

– Other customers may pilot, but never fully deploy.

– If customers deploy even basic services, additional licences / functionality can be sold.

FaceTime can support the IBM sale through:– Supporting the business justification by demonstrating the scale of public

real time applications already in use (visibility) Standardisation on an enterprise platform and control of the public apps

– Address security, management, control, compliance and reporting concerns when considering Sametime.

Allows consistency of policy across email and UC2

– Federation projects – alleviating security concerns when connecting to external partners and the public networks.

FaceTime has a unique integration with the Sametime Gateway.

Don’t let any of the following stop / delay your deal

Concerns– Over management and control of public / consumer IM applications

– On how to apply corporate policy for electronic communications to the Sametime environment.

– Over compliance - archiving Sametime conversations for discovery, or exporting to a corporate archive platform

– Over how to secure an external federated connection using the Sametime Gateway.

– Over how to control users when utilising the different modalities in UC2 (IM, file transfer, voice, video, web conferencing)

– Management / User reporting of all activity across the Sametime environment.

FaceTime solutions address all of these concerns– If any of the above are delaying / stalling your deal, involve FaceTime.

Customer and Project examples

Example Customers:– HSBC (235k)- global Sametime compliance and archiving

– Swiss Re: (4k) - Sametime archiving to IBM archiving platform

– BNP Paribas UK (5k) – Sametime & PIM archiving to AXSOne archiving platform

– Societe Generale (18k) – Sametime & PIM management and archiving

– GlaxoSmithKline (60k) – Sametime & PIM security via Sametime Gateway

Other Projects:– Intesa San Paolo (10k-80k) – Sametime security, and compliance for internal

deployment and external federation to customers.

– Sumitomo (2k) – Sametime security / compliance

– SITA (4k) – Sametime & PIM security for federated connections via ST Gateway

– Zurich Insurance – Security for Sametime federation to outsource providers.

How the FaceTime team can support you

In the Sales Process– Joint campaigns / events

– Joint presentations / sales visits

– Product Demonstrations / evaluations / technical reviews

Documentation– www.facetime.com/sametime

– Datasheets FaceTime IMAudtitor for Sametime and Sametime Gateway. FaceTime Unified Security Gateway

– Whitepapers Securing Unified Communications: From Consumer-Based IM to

Enterprise Collaboration and Beyond FaceTime solutions for IBM Lotus Sametime

– FaceTime Quick Reference card for IBM Lotus teams

FaceTime is Mission Critical for Large Enterprises

Financial Services &Insurance

Manufacturing &Consumer

Technology &Telecommunications

Over 1,000 customers and 5 Million seats deployed

Energy & Healthcare

Questions?