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IBM Sametime Polycom Integration

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Polycom ® UC Solution for IBM ® Sametime ® and Lotus Notes ® SOCIAL COLLABORATION
Transcript
Page 1: IBM Sametime Polycom Integration

Polycom® UC Solution for IBM® Sametime® and Lotus Notes®

SOCIAL COLLABORATION

Page 2: IBM Sametime Polycom Integration

2Polycom- IBM Solution Presentation │ September, 2011

Polycom – IBM Strategic Partnership Overview Social Business and UC Changing Business Culture Polycom and IBM Collaboration Solutions Polycom and Partner Professional Services Sales Tools

Solution Launch for IBM Sametime IntegrationAgenda

Page 3: IBM Sametime Polycom Integration

3Polycom- IBM Solution Presentation │ September, 2011

The Polycom – IBM Alliance OverviewIBM: A Polycom Open Collaboration Network Partner

Video and voice market leadership

Open, standards-based solutions

Strong enterprise market presence

Voice and video innovator

Recognized global business and innovation

leader

Leader in Enterprise IM and Presence market

Leading network consulting and integration company

Page 4: IBM Sametime Polycom Integration

4Polycom- IBM Solution Presentation │ September, 2011

Polycom and IBM Strategic Partnership

IBM and Polycom have teamed to deliver UC Everywhere by enabling IBM’s Social Business applications to connect people from any device regardless of location

This solution integrates the power of IBM with Polycom's award-winning UC collaboration solutions that help people and companies do more with less and achieve better business results

Winner of Lotus Award 2011

Enhancing Business Value through UC2 Solutions

Page 5: IBM Sametime Polycom Integration

5Polycom- IBM Solution Presentation │ September, 2011

SOCIAL BUSINESS AND UC CHANGING BUSINESS CULTURE

Page 6: IBM Sametime Polycom Integration

6Polycom- IBM Solution Presentation │ September, 2011

People are looking for collaborative solutions

• Separate IM, voice, video, and data networks make communication and collaboration difficult

• Finding subject matter experts (SMEs) and communicating with them via email creates big human latency

• Workflow is interrupted as we move from one interface to another Organizations are looking to cut cost and increase worker

productivity

• Low productivity due to inefficient communications with customers, partners, and employees

• High cost of supporting disparate communications networks,

• High cost of travel and downtime

Customer Pain Points

Page 7: IBM Sametime Polycom Integration

7Polycom- IBM Solution Presentation │ September, 2011

IBM Sametime Meets Polycom VideoGet SOCIAL and work from ANYWHERE, using ANY DEVICECollaboration now part of business processes

Businesses can implement unified collaboration solutions that spans across mobile and web client, desktop, conference rooms, providing users location liberation and seamless user experience

Provides users with simple-to-use video solution across entire organization

Integrated with social business tools and applications

Removes artificial barrier of communication and empowers users with real-time collaboration

Enables rich collaborative environments

Achieves faster and better business results

Page 8: IBM Sametime Polycom Integration

8Polycom- IBM Solution Presentation │ September, 2011

Platform Integration: IBM and Polycom

Core Networking & Security

Polycom® RealPresence™ Platform

Software for secure video capture, content

management, administration and

delivery

Software that easily and securely connects video

participants in and outside the firewall and

optimizes for a best collaboration experience

Software for multi-tenancy and massive

scale, redundancy and resiliency – up to 25,000

concurrent calls and 75,000 devices

Software to centrally manage, monitor and

deliver video collaboration across

your organization

SocialIM/Presence Call ControlVideo

Collaboration Mobility

Services

Software for multipoint video, voice and

content collaboration that connects the most

people at highest quality and lowest cost

Polycom RealPresence Media Manager

PolycomRealPresence

Secure Access Manager

Polycom RealPresence

Virtualization Manager

DMA

Polycom RealPresence Resource Manager

CMA

Polycom RealPresence Collaboration Server

RMX

Web Conferencing Other Apps?

AccordentVBP

IBM® SametimeLotus Notes®

calendar integration

IBM Connections

Page 9: IBM Sametime Polycom Integration

9Polycom- IBM Solution Presentation │ September, 2011

Integration with Social Application

Through social application such as Connections, communities of shared interests and expertise are formed.

People can find SMEs through blogs, communities, wikis, and profiles, and forums, see the presence status, and then start communicating to the person via IM, and escalate to voice or video

Polycom extends this experience into conference devices

Reduces human latency and maximizes knowledge assets through social business networking and real time collaboration

Through Sametime integration to social applications, Polycom video solution can be accessed from within application page

Page 10: IBM Sametime Polycom Integration

10Polycom- IBM Solution Presentation │ September, 2011

Sametime plug-in allows users to communicate from within email (Lotus Notes, MS Outlook) and other business productivity applications,

Communication is part of business processes

Polycom enhances overall experience and extends it to conference devices

Integration with Email and business application

Page 11: IBM Sametime Polycom Integration

11Polycom- IBM Solution Presentation │ September, 2011

Calendar integration with Lotus Notes*Single Click Solution for Scheduled Calls

Administrator can leverage corporate AD/LDAP and DMA to enable each Lotus Notes (or iNotes) user to schedule Polycom-hosted multipoint voice/video calls by simply clicking on the check box, using standard Domino functionality

Each user gains instantly an easy way to calendar a video call through Lotus Notes

*IBM Service is required

Page 12: IBM Sametime Polycom Integration

12Polycom- IBM Solution Presentation │ September, 2011

Calendar Integration with Lotus NotesSimple way to enable voice and video calls for scheduled meetings

Conference organizer Conference Participants

Desktop Participants•Click on the Meeting Room ID and launch a call (SUT Lite feature)

Conference System Participants•Dial VMR number to join the meeting

Conference Organizer

•When scheduling a new meeting, check the box that includes conference call information. •The video and audio dial-in information is included as part of invitation

Page 13: IBM Sametime Polycom Integration

13Polycom- IBM Solution Presentation │ September, 2011

Lines of Business

Increase employee productivity

Allow geographically dispersed teams to collaborate more effectively regardless of device

Simple interface – Familiar user interface is maintained

Location liberation – Irrespective of where and from what device, users can engage in ad hoc and calendared calls for extended team collaboration

IT Administrator

Server-side integration with no plug-in to clients maintains Sametime’s flexibility (Sametime clients for mobile, tablet, browser, multiple OS, as well as for multiple applications can be leveraged)

Implement enterprise-wide video solution for users while maintaining network integrity

Drives faster ROI from high utilization with minimal user training

Customer Benefits

Page 14: IBM Sametime Polycom Integration

14Polycom- IBM Solution Presentation │ September, 2011

JOINT SOLUTION OVERVIEW

Page 15: IBM Sametime Polycom Integration

15Polycom- IBM Solution Presentation │ September, 2011

Polycom-IBM IntegrationSolution Reference Diagram

Page 16: IBM Sametime Polycom Integration

16Polycom- IBM Solution Presentation │ September, 2011

Real-time Communication at their fingertipsFor Individuals and Groups

UC Client providing presence, voice, video and data collaboration

IBM Sametime Clients Polycom Visual Communication SolutionDesktop, Conference Rooms

Immersive Telepresence

Personal collaboration• Desktop clients• Roadwarriers• See presence, start

communication, from inside business application

• Share data and collaborate

For Personal and Group• HD Video and Audio• Optimized conference

experience • Set as “preferred” device for

Sametime users• Directly call Sametime clients

(*SUT Lite) from telepresence systems

Page 17: IBM Sametime Polycom Integration

17Polycom- IBM Solution Presentation │ September, 2011

What’s new with Polycom UC Solution for IBM Sametime 8.5.2

Feature Benefit

Sametime Web AV client support Web browser-based A/V Meeting supported

Dialing into specific Meeting Room from ST client

A specific number can be assigned to a Sametime Connect Client which allows Polycom endpoints to dial-in directly to the meeting room

ST bandwidth management support Support of bandwidth management policies (not to exceed) that is managed by Sametime Bandwidth Manager

Sametime Unified Telephony Lite

SUT Lite is an add-on license to Sametime Standard and Advanced

Support of IBM Sametime Unified Telephony (SUT) Lite client that enables users to make and receive voice and video calls directly with endpoints via SIP Trunking with DMA 3.0 Release

Page 18: IBM Sametime Polycom Integration

18Polycom- IBM Solution Presentation │ September, 2011

Flexibly Reach People at Any Place

Sametime user can launch a multipoint voice or video call to other Sametime users, and the call is automatically hosted by RMX. The initiator or receiver of the call may select the “preferred device” for the call, including standards-based video systems

With SUT Lite, Sametime user can call audio or video endpoints directly.Sametime Server and DMA7000 are SIP trunked, and direct call between Sametime and telepresence systems can be made by using SIP number

User-based Dialing

Device-based Dialing (with SUT Lite)Call Initiator

Page 19: IBM Sametime Polycom Integration

19Polycom- IBM Solution Presentation │ September, 2011

Advantages of Polycom-integration

Server side integration; does not touch client ST client (Windows, Linux, Mac), Sametime Plug-in for email clients and IBM Connection can be

leveraged as is.

Web AV client (ST 8.5.2) is also supported

Simpler to administer and maintain

Familiar interface is preserved. Little user training required

Direct calls between Sametime client and DMA VMR or endpoints possible with new SUT Lite option for ST 8.5.2 DMA SIP trunking to Sametime Server enables direct calls between Sametime Unified Telephony

client and telepresence systems, giving users new dialing options

DMA allows hybrid UC environments to be connected under the single dial plan, which allows smooth migration to Sametime environment (not rip-and-replace)

Page 20: IBM Sametime Polycom Integration

20Polycom- IBM Solution Presentation │ September, 2011

Polycom + IBM= Smarter Collaboration

Enhance Social Collaboration with seamless real-time communication

Enrich Conference Experience with RMX Video Layout and Transcoding

Simple Individual and Group collaboration User Experience

Scale from SMB to Global Enterprise

Extend Sametime Environments to other UC environments

Page 21: IBM Sametime Polycom Integration

21Polycom- IBM Solution Presentation │ September, 2011

Professional ServicesIntegration with IBM Sametime*

Services delivered through Polycom or Polycom certified partners

Full Solution Deployment

Deliverables:

A working integration between the customer’s existing IBM environment and Polycom video conferencing solution

Verified test plan results

Orientation on operation and management of the integrated solution

Remote and on-site personnel

Solutions Consultant

Project Manager

Delivery Engineer

Simple SKU for ordering

*Required service for IBM SameTime Server environments

Full Solution Deployment of Polycom video integration with IBM UC environment (IBM Sametime Server v 8.5.2) 6867-00920-101

Page 22: IBM Sametime Polycom Integration

22Polycom- IBM Solution Presentation │ September, 2011

The integration allows standards-based video conference network to integrate with IBM Sametime to create seamless enterprise UC network across desktop video and conference rooms.

The joint solution retains the extensibility and flexibility of IBM Sametime and allows social business integration and CEBP through Sametime

The robust and scalable Polycom UC Intelligent Core provides platform for scalable enterprise visual communication

Polycom is committed to Polycom Open Collaboration Network to provide best-in-class, standards-based integration with IBM to offer customers investment protection and better business results

SummaryTHE POLYCOM ADVANTAGE

Page 23: IBM Sametime Polycom Integration

23Polycom- IBM Solution Presentation │ September, 2011

BACKUP

Page 24: IBM Sametime Polycom Integration

24Polycom- IBM Solution Presentation │ September, 2011

IBM Sametime 8.5.2 (Standard or Advanced) Sametime Connect

Sametime Built-in connector for Connections, Lotus Notes

Sametime toolbar for Microsoft Outlook

IBM Lotus Notes (for calendaring) Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for

Sametime server) Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls) Polycom RMX 1500, 2000 and 4000 v7.2.2 Standards-based video conferencing systems (H.323/H.320/SIP) UC Professional Services for IBM Sametime environment

Solution Components

Page 25: IBM Sametime Polycom Integration

25Polycom- IBM Solution Presentation │ September, 2011

Sametime 8.5.2 Bandwidth Management Support

Page 26: IBM Sametime Polycom Integration

26Polycom- IBM Solution Presentation │ September, 2011

Sametime 8.5.2 SUT Lite SIP Trunking

Page 27: IBM Sametime Polycom Integration

27Polycom- IBM Solution Presentation │ September, 2011

THANK YOU


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