© 2013 IBM Corporation

Smarter Physical InfrastructureInnovation and CapabilitiesKeith Stewart, Business Unit ExecutiveJames Cooper, European Technical Leader

[ 28th May, Copenhagen ]

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Recent key Maximo Success in Europe

East Coast MainlineRail rolling stockMaximo Transportation, Scheduler.

Bord Na MonaUtilties fuel productionMaximo, Scheduler, Mobile (Android).

Irish WaterWater Treatment and DistributionMaximo Utilities, Scheduler, HS&E

British Airport AuthorityAirports Asset MgmtMaximo Mobile (Android)

MeloxNuclear fuelMaximo Nuclear

La PosteMail serviceMaximo + SCCD, SAP adapter

FingridElectricity TransmissionMaximo Spatial, SycloGBS FOAK Siemens integration

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Agenda

Introductions & Goals Health of IBM Asset and Facilities Management in Europe What is Asset Management? IBM Asset Management Portfolio Pulse Highlights Tririga solution overview

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Operate and maintain

Design andspecify

Procure and supply

Decommission and dispose

Install and commission

Asset Strategy

Asset Control

Asset Configuration /

Location

Procedures /Bill of Materials

Planning/Safety

Schedule

IssueResources

ExecuteWork

CompleteWork Feedback

Initiate Work

Service CallPreventivePredictiveInspectionCBMCorrectiveRepairAlarmCapital Project

Service to perform

Operational integrity

Logistics

Contract

Procure

Inventory

Assignment

Labour Training

Labour ResourceStrategyStrategy

AssetAnalytics

Energy and carbon usage

Lifecycle: What is Asset Management?

Asset Base

Complex asset configuration

Full Health, Safety & Environment Mgmt

Billing £/$ for EAMservices to client

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Standards: What is Asset Management?

PAS 55 defines Asset Management as: systematic and coordinated activities and practices through which an

organization optimally and sustainably manages its assets and asset systems, their associated performance, risks and expenditures over their life cycles for the purpose of achieving its organizational strategic plan

Extracted from Publicly Available Specification (PAS)

PAS 55-1:2008, BSI September 2008

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PAS 55 System

Manage Assets

Manage Asset Systems

Manage Asset PortfolioCapital Investments

Optimization and sustainability planning

Sustained performance

Cost & Risk optimization

Optimize life cycle

activities

Organizational Strategic Goals

PAS 55 Asset ManagementSystem

OrganizationManagement

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PAS 55 is relevant to all Asset Classes in the lifecycle

Facilities, Buildings, Warehouses, Hospitals

Oil, Gas, Chemicals, Pharmaceuticals, Food,Electronics, Power Generation, Manufacturing

Defense, Airlines, Rail, Road, Automotive

Railways, Electric / Gas Distribution, Highways, Telecom, Water

Computers, Routers, Networks, Software, Auto Discovery, Service desk

Plant &Production

Real Estate & Facilities

Transportation and Fleet

LinearAssets

IT Equipment

Manage Assets

Manage Asset Systems

Manage asset portfolio

Create/ acquire Utilize Maintain

Renew/dispose

Capital Investments

Optimization and sustainability planning

Sustained performance

Cost & Risk optimization

Optimize life cycle

activities

Organizational Strategic Goals

PAS 55 Asset ManagementSystem

OrganizationManagement

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Mar

ket

Seg

men

ts

We serve several recognized market segments

Enterprise Asset Mgt

Integrated Workplace Mgt Solutions

IT Asset Mgt

WorkforceMgt

Enterprise Service Desk

Across a range of industries

Ou

r B

usi

nes

s

IBM Asset and Facilities ManagementIs a strategic capability, to manage all physical and digital assets that

enable the business of our clients, society, and the world

Plant & Production

Facilities & Real Estate

TransportationInformation Technology

LinearAssets

Pro

du

cts By developing, selling, and implementing products

Maximo Asset Mgt

SmartCloud ControlDesk

TRIRIGA Solutions

IBM Solutions for Asset Management

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IBM Maximo Solution Overview

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Pulse 2013 Industry: Clients Presenting in Smarter Infrastructure Stream

Chemicals & Petroleum Schlumberger, Dow Chemical, Occidental, Encana, Suncoke Energy, POET, Petrobras, Flint Hills Resources, Southern California Gas, Eagle Rock Energy, EQT, Sunoco, Bluewater, Cenovus

Energy & Utilities Southern Power, Enmax, Bord Gais Networks, Oakville Hydro Electricity Distribution, WEB Aruba, TrustPower, ERDF,, Haiyang Nuclear Power Station, Duke Energy, TVA, JEA, Southern Company, DTE Energy, Luminant, Salt River Project, PGE, NV Energy, Power Water Corporation, Slovakian Energy Company, Acciona Energy, Infigen Energy

Facilities Sodexo, Thiess Services, University of Arizona Biosphere 2,, Sandia National Labs, Universal Orlando, NCS, Hong Kong Jockey Club, University of Missouri, AT&T, Allianz, TianJin RockTech Company, Alamo Community College, GSA, Boeing, UZSVM, ABM, Penn State, Crown Melbourne. UMASS, Denver Public Schools, Washington Headquarters Services, Clark County School District, University of Chicago, Media Mart

Life Sciences/Healthcare Abbott Labs, J&J, Covidien, NSW Health, GlaxoSmithKline, Grifols, VA, John Hopkins, Utah Healthcare, EGIS PLC

Manufacturing Hyundai Steel, Honda of America Manufacturing,, Reliabilityweb.com, Teradyne, General Mills, General Motors, Boeing, ATK Aeorspace Systems, Michelin, Ford, Cummins

Public Sector UK MoD, Tarrant Water District, Maricopa County, DOE,, City of Cambridge, Sociedad Portuaria Regional de Cartagena , City of South Bend, City of Boston, Beijing Dongcheng Government, China, City of Tucson, Miami Dade Parks & Recreation, Desert Mountain, City of Minneapolis, LVMPD, Miami-Dade Police Department, City of Ottawa, Panama Canal Authority, Sandia National Labs, Manicopa County, FBI, York Region

Transportation & Travel WMATA, Royal Boskalis Westminister, Polish Rail, SNCF, Halifax International Airport Authority, Denver International Airport, Melbourne Airport, NIPPON KAIJI KYOKAI (ClassNK), Yarra Trams, Vanderlande Industries, John Holland. Kiwi Rail, Amtrak, Sodexo, Tubelines,

Banking & Insurance Ernst & Young, TD Bank,

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Why was Tririga acquired?

Facilities Plant/ProductionTransportation IT Linear assets

Asset and Facilities Management….

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IBM TRIRIGA – Integrated Workplace Management Solution

Advanced Technology Platform

Real EstateManagement

Capital Project

Management

Facility Management

Environmental and Energy

Management

Maintenance Management

IBM

TR

IRIG

AWork Place Performance Management

Strategic Facility Planning

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Lease Management – major change

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Lease Management - IBM TRIRIGA achieves smarter compliance

Forecasts impactof leases on

balance sheet

Simplifies financial assumptions management

Models facility reduction scenarios

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Space – major change

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… improve strategic facility planning

… streamline workplace reservations

… identify what you have and how it is being used

Identifies inefficient and underutilized facilities

Models alternative planning scenarios

Generates move orders from approved plans

Simplifies reservation bookings from MS Outlook

Automates reservation processes

Optimizes reservable workplace resources

Catalogs current space and manages space utilization

Manages moves, adds, and changes

Delivers interactive floor plan views to all users

How does Tririga better manage Space?

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Environment

…pre-built energy & environmental metrics to identify resource-intensive facilities.

…. Drive down company CO2 emissions

1) improving operations maintenance 2) retrofit out-dated buildings

3) eliminating unnecessary space.

Data accuracy & accessibility, lack of performance metrics

Compliance issues, such as thechanges to the Companies Actin the UK

92% of business have environmental Strategies, only 33% have reached their goals

From challenges… …to better outcomes

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Recent key Tririga Wins in Europe

04/08/2023

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Thank You