IBM SPSS Statistics 24 Home Use
February 2017
Information Services 2 August 2014
Overview Heriot-Watt University is licensed to provide IBM SPSS Statistics software to staff and
students of the University. This document acts as a guide on how to install the software on
your personal computer.
SPSS Installation Instructions (PC)
1. Installation Process Follow the instructions below for each window during the
installation process. Open the exe file you downloaded from
the webstore
2. The installer should
begin running.
3. On the IBM SPSS
Statistics – InstallShield
Wizard screen, click Next.
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4. On the Software License
Agreement screen, read
the terms and choose I
accept the terms in the
license agreement, then
click Next.
5. On the IBM SPSS
Statistics – Essentials for
Python screen, under
Install IBM SPSS Statistics
– Essentials for Python
click Next.
6. The following license
agreement screen will
appear. Select I accept
the terms in the license
agreement and then click
Next to continue with the
installation.
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7. A second license
agreement will appear.
Choose I accept the
terms in the license
agreement and then click
Next.
8. On the Destination
Folder screen, click Next
to install the software to
its default location.
9. On the Ready to Install
the Program screen, click
Install.
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10. Once the installation has
completed, click Finish on
the InstallShield Wizard
to end the installation
process and launch IBM
SPSS Statistics.
11. Click License Product to
begin your authorization.
NOTE: You must be
connected to the
Internet to successfully
complete the
authorization process.
12. The License Status screen
will appear. Click Next to
continue with the license
process.
Click Next
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13. On the Product
Authorization screen,
choose Authorized user
license (I purchased a
single copy of the
product). and then click
Next.
14. On the Enter
Codes screen, enter
your authorization
code.
Enter the authorization
code you received with
your order from
http://hw.ac.onthehub.c
om (you can log back in
to get the code)
15. Once the authorization
process is complete on
the Internet
Authorization Status
screen, click Next.
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16. On the Licensing
Complete screen, click
Finish to complete the
installation.
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Troubleshooting
Installation Problems Installation problems are often witnessed if you are not running the install as an administrator.
Please firstly ensure that you are logged onto your computer with administrative rights.
Other problems are encountered due to lack of disk space, or trying to install on an unsupported
operating system. Please see the section above on supported operating systems to ensure you are
installing the correct version for your OS.
Text in License Authorization Wizard
If the text is too large or small when you get to the step to enter the authorisation code (step 14),
change the display properties.
Text too large: http://www-01.ibm.com/support/docview.wss?uid=swg21684196
Text too small: http://www-01.ibm.com/support/docview.wss?uid=swg21699997
Licensing Options If your computer does not have an Internet connection, you will encounter an error similar to the
one in the first screen below (SPSS 17.0 has been used as an example, but the process is identical for
all versions).
You will need to license the software by email or telephone.
Telephone authorization
Contact SPSS Support on 01483 719206 (make sure you have the appropriate authorization code to
hand). Their support staff will talk you through the authorization process.
Email authorization
Licensing over the Internet
has failed.
1. Click to
proceed to the manual
licensing instructions
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2. Choose the type of
email client you use.
If you choose Desktop
e-mail and your email is
set up correctly, an
email will be
automatically
generated on your
client. Simply send the
email and await a
response.
If you select Web-
based e-mail you will
need to copy and paste
the text generated by
the wizard into an email
and send to
[email protected] with
a subject of License
Authorization.
The instructions for this
step are given in the
window.
Once the email has
been sent, you should
receive a reply within
minutes.
3. Click Enter License
Code(s) button.
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4. Enter the license code
you received by email.
Click
5. The SPSS Software is
now installed and
licensed.
Click
then click
on the final screen.