IBM Tivoli Netcool Configuration Manager 6.3...

TN550G www.globalknowledge.dk [email protected] tlf.nr.: 44 88 18 00

IBM Tivoli Netcool Configuration Manager 6.3 Administration and Implementation

Varighed: 5 Days Kursus Kode: TN550G

Beskrivelse:

This course provides a comprehensive set of skills needed to install, configure, operate, and manage the IBM Tivoli Netcool ConfigurationManager (ITNCM) base solution for monitoring and modifying the configuration of multi-vendor enterprise network devices. You will learn astructured set of topics that cover all aspects of the solution and how it supports the network configuration management environment. Thistraining gives you access to virtualized servers and network devices and extensive exercises to demonstrate how the solution managesnetwork devices and allows quality changes to device configurations into the network. Class work includes the installation and configuration ofthe software so that network discovery can run. Discussions describing the methods the solution uses for device management and itscustomization are included. Included in the courseware are details on device modeling technology and how it provides customers significantvalue over standard configuration management solutions.

Målgruppe:

This intermediate level course is for IBM Business Partner, service support, and customer technical support personnel.

Agenda:

Describe the details of the scalable nature of the ITNCM Use the ITNCM device terminal to create secure and fully loggedarchitecture access to device's command line interfaces

Describe the capabilities of the Application Programming Design and create configuration change templates that offerInterface and the integration points into the Netcool solutions advanced search and replace functionalitystack

Use out of band change technology to ensure device configurationsOperate the ITNCM graphical user interface to plan, approve, are synchronize with configuration management databaseand implement network changes

Implement the ITNCM OS upgrade technology to automate networkImplement the ITNCM security model to define user/group view, device operating system upgradeadd, modify and delete rights within the network

Implement standard device support for devices lacking SmartModelDescribe the concepts of SmartModel technology and the added technology through command line interface interactionvalue it provides to configuration management systems

Install the ITNCM software and SmartModel device driversUse the customization capabilities of ITNCM to allow it to accessand manage network devices in the network

Use the ITNCM administrative toolset for full lifecycle managementof the solution

Implement the ITNCM workflow to ensure all changes receive thecorrect level of approvals

Use the ITNCM logging facilities to troubleshoot issues with software

Describe the quality checks and rollback capabilities inherent inthe ITNCM's configuration change processes


Forudsætninger:

You should have:

Basic UNIX and Linux operating skills needed for installation andmaintenance activities used in the class. Ability to create usersand groups, create and change permissions on directories, useFTP, and experience with text editors such as vi.Basic understanding of network device configuration process(needed to understand what ITNCM is attempting to automate.Understand how to log into a network device, enter itsconfiguration mode, and to save and install changes.)Basic understanding of TCP/IP networking protocol (needed tounderstand how ITNCM accesses devices. DNS name resolution,connection protocols (for example, SSH, telnet), andunderstanding typical issues preventing connectivity to servers isvery useful in troubleshooting issues.)Basic understanding of database technology (needed to helpunderstand how data is stored and to understand scalability anddata availability and resiliency)


Indhold:

Unit 1: What is Tivoli Netcool ConfigurationManager? line lineline Integration with the Netcool Suite Integration with the Netcool Suite

Architecture Resource Browser Resource BrowserUser preferences User preferences Configuration navigation and changes Configuration navigation and changes

line Terminal access to devices Terminal access to devicesIntegration with the Netcool Suite Device synchronization Device synchronization Resource Browser Command set execution Command set executionUser preferences Command set CSV execution Command set CSV execution Configuration navigation and changes Searching SearchingTerminal access to devices Defining version differences Defining version differencesDevice synchronization Reports Reports Command set execution Security model and framework Security model and frameworkCommand set CSV execution Groups and users Groups and users Searching Intelligent configuration management Intelligent configuration managementDefining version differences Security sets Security setsReports Device interaction Device interactionSecurity model and framework Actual model versus model Actual model versus modelGroups and users Generalized resources Generalized resourcesIntelligent configuration management Overview and resolution strategy Overview and resolution strategySecurity sets Managing unmodeled commands Managing unmodeled commandsDevice interaction Configuring resources Configuring resources Actual model versus model Controlling the flow of tickets Controlling the flow of ticketsGeneralized resources Scheduling SchedulingOverview and resolution strategy Server time issues Server time issues Managing unmodeled commands Worker server resource Worker server resourceConfiguring resources Concurrency ConcurrencyControlling the flow of tickets Optimizing execution Optimizing executionScheduling UOW execution order UOW execution orderServer time issues Warnings from system UOW and Draft Warnings from system UOW and DraftWorker server resource conflicts conflictsConcurrency Change quality checks and workflow Change quality checks and workflowOptimizing execution Rollback RollbackUOW execution order UOW performance UOW performanceWarnings from system UOW and Draft Dequeue and requeue Dequeue and requeue conflicts IBM Device Terminal administration IBM Device Terminal administrationChange quality checks and workflow IBM Device Terminal logging IBM Device Terminal loggingRollback IBM Device Terminal command filtering IBM Device Terminal command filtering UOW performance Modeled: Add, Delete, and Modify Modeled: Add, Delete, and ModifyDequeue and requeue command sets command setsIBM Device Terminal administration Modeled: Testing command set Modeled: Testing command setIBM Device Terminal logging Modeled: Search and replace command Modeled: Search and replace commandIBM Device Terminal command filtering sets setsModeled: Add, Delete, and Modify command Modeled: Parameterizing command set Modeled: Parameterizing command setsets Applying command sets Applying command sets Modeled: Testing command set Review drivers log Review drivers logModeled: Search and replace command UOW failure categories UOW failure categories sets OS registry and OS specification OS registry and OS specificationModeled: Parameterizing command set Update boot parameters in configuration Update boot parameters in configurationApplying command sets Custom parsing of device data Custom parsing of device dataReview drivers log Execute OS upgrade Execute OS upgrade UOW failure categories Configuring ConfiguringOS registry and OS specification Management Management Update boot parameters in configuration Parameterize XPATH Parameterize XPATHCustom parsing of device data Annotating Annotating Execute OS upgrade Unknown devices Unknown devices Configuring Install base Install baseManagement Install drivers Install driversParameterize XPATH Starting and stopping Starting and stoppingAnnotating Driver optimization Driver optimization Unknown devices Logging LoggingInstall base Clearing caches Clearing caches Install drivers Command line utilities Command line utilities


Starting and stopping Housekeeping HousekeepingDriver optimization Tuning application and operating system Tuning application and operating systemLoggingClearing caches Unit 8: Using the TNCM workflow and Unit 13: Device OS upgrade manager Command line utilities approval tickets lineHousekeeping line Upgrade process flowTuning application and operating system Approval tickets versus UOW

Unit 2: TNCM user interface lineline line Integration with the Netcool Suite

Queue Manager Integration with the Netcool Suite Resource BrowserResource Browser User preferences User preferences Configuration navigation and changes

line Configuration navigation and changes Terminal access to devicesIntegration with the Netcool Suite Terminal access to devices Device synchronization Resource Browser Device synchronization Command set executionUser preferences Command set execution Command set CSV execution Configuration navigation and changes Command set CSV execution SearchingTerminal access to devices Searching Defining version differencesDevice synchronization Defining version differences Reports Command set execution Reports Security model and frameworkCommand set CSV execution Security model and framework Groups and users Searching Groups and users Intelligent configuration managementDefining version differences Intelligent configuration management Security setsReports Security sets Device interactionSecurity model and framework Device interaction Actual model versus modelGroups and users Actual model versus model Generalized resourcesIntelligent configuration management Generalized resources Overview and resolution strategySecurity sets Overview and resolution strategy Managing unmodeled commandsDevice interaction Managing unmodeled commands Configuring resources Actual model versus model Configuring resources Controlling the flow of ticketsGeneralized resources Controlling the flow of tickets SchedulingOverview and resolution strategy Scheduling Server time issues Managing unmodeled commands Server time issues Worker server resourceConfiguring resources Worker server resource ConcurrencyControlling the flow of tickets Concurrency Optimizing executionScheduling Optimizing execution UOW execution orderServer time issues UOW execution order Warnings from system UOW and DraftWorker server resource Warnings from system UOW and Draft conflictsConcurrency conflicts Change quality checks and workflowOptimizing execution Change quality checks and workflow RollbackUOW execution order Rollback UOW performanceWarnings from system UOW and Draft UOW performance Dequeue and requeue conflicts Dequeue and requeue IBM Device Terminal administrationChange quality checks and workflow IBM Device Terminal administration IBM Device Terminal loggingRollback IBM Device Terminal logging IBM Device Terminal command filtering UOW performance IBM Device Terminal command filtering Modeled: Add, Delete, and ModifyDequeue and requeue Modeled: Add, Delete, and Modify command setsIBM Device Terminal administration command sets Modeled: Testing command setIBM Device Terminal logging Modeled: Testing command set Modeled: Search and replace commandIBM Device Terminal command filtering Modeled: Search and replace command setsModeled: Add, Delete, and Modify command sets Modeled: Parameterizing command setsets Modeled: Parameterizing command set Applying command sets Modeled: Testing command set Applying command sets Review drivers logModeled: Search and replace command Review drivers log UOW failure categories sets UOW failure categories OS registry and OS specificationModeled: Parameterizing command set OS registry and OS specification Update boot parameters in configurationApplying command sets Update boot parameters in configuration Custom parsing of device dataReview drivers log Custom parsing of device data Execute OS upgrade UOW failure categories Execute OS upgrade ConfiguringOS registry and OS specification Configuring Management Update boot parameters in configuration Management Parameterize XPATHCustom parsing of device data Parameterize XPATH Annotating Execute OS upgrade Annotating Unknown devices Configuring Unknown devices Install baseManagement Install base Install drivers


Parameterize XPATH Install drivers Starting and stoppingAnnotating Starting and stopping Driver optimization Unknown devices Driver optimization LoggingInstall base Logging Clearing caches Install drivers Clearing caches Command line utilitiesStarting and stopping Command line utilities HousekeepingDriver optimization Housekeeping Tuning application and operating systemLogging Tuning application and operating systemClearing caches Command line utilities lineHousekeeping line Integration with the Netcool Suite Tuning application and operating system Integration with the Netcool Suite Resource Browser

Resource Browser User preferences User preferences Configuration navigation and changes

line Configuration navigation and changes Terminal access to devicesIntegration with the Netcool Suite Terminal access to devices Device synchronization Resource Browser Device synchronization Command set executionUser preferences Command set execution Command set CSV execution Configuration navigation and changes Command set CSV execution SearchingTerminal access to devices Searching Defining version differencesDevice synchronization Defining version differences Reports Command set execution Reports Security model and frameworkCommand set CSV execution Security model and framework Groups and users Searching Groups and users Intelligent configuration managementDefining version differences Intelligent configuration management Security setsReports Security sets Device interactionSecurity model and framework Device interaction Actual model versus modelGroups and users Actual model versus model Generalized resourcesIntelligent configuration management Generalized resources Overview and resolution strategySecurity sets Overview and resolution strategy Managing unmodeled commandsDevice interaction Managing unmodeled commands Configuring resources Actual model versus model Configuring resources Controlling the flow of ticketsGeneralized resources Controlling the flow of tickets SchedulingOverview and resolution strategy Scheduling Server time issues Managing unmodeled commands Server time issues Worker server resourceConfiguring resources Worker server resource ConcurrencyControlling the flow of tickets Concurrency Optimizing executionScheduling Optimizing execution UOW execution orderServer time issues UOW execution order Warnings from system UOW and DraftWorker server resource Warnings from system UOW and Draft conflictsConcurrency conflicts Change quality checks and workflowOptimizing execution Change quality checks and workflow RollbackUOW execution order Rollback UOW performanceWarnings from system UOW and Draft UOW performance Dequeue and requeue conflicts Dequeue and requeue IBM Device Terminal administrationChange quality checks and workflow IBM Device Terminal administration IBM Device Terminal loggingRollback IBM Device Terminal logging IBM Device Terminal command filtering UOW performance IBM Device Terminal command filtering Modeled: Add, Delete, and ModifyDequeue and requeue Modeled: Add, Delete, and Modify command setsIBM Device Terminal administration command sets Modeled: Testing command setIBM Device Terminal logging Modeled: Testing command set Modeled: Search and replace commandIBM Device Terminal command filtering Modeled: Search and replace command setsModeled: Add, Delete, and Modify command sets Modeled: Parameterizing command setsets Modeled: Parameterizing command set Applying command sets Modeled: Testing command set Applying command sets Review drivers logModeled: Search and replace command Review drivers log UOW failure categories sets UOW failure categories OS registry and OS specificationModeled: Parameterizing command set OS registry and OS specification Update boot parameters in configurationApplying command sets Update boot parameters in configuration Custom parsing of device dataReview drivers log Custom parsing of device data Execute OS upgrade UOW failure categories Execute OS upgrade ConfiguringOS registry and OS specification Configuring Management Update boot parameters in configuration Management Parameterize XPATHCustom parsing of device data Parameterize XPATH Annotating Execute OS upgrade Annotating Unknown devices Configuring Unknown devices Install base


Management Install base Install driversParameterize XPATH Install drivers Starting and stoppingAnnotating Starting and stopping Driver optimization Unknown devices Driver optimization LoggingInstall base Logging Clearing caches Install drivers Clearing caches Command line utilitiesStarting and stopping Command line utilities HousekeepingDriver optimization Housekeeping Tuning application and operating systemLogging Tuning application and operating systemClearing caches Command line utilities lineHousekeeping line Integration with the Netcool Suite Tuning application and operating system Integration with the Netcool Suite Resource Browser

Resource Browser User preferences Unit 3: Single change configuration User preferences Configuration navigation and changesmanagement Configuration navigation and changes Terminal access to devicesline Terminal access to devices Device synchronization

Discovering and the import network Device synchronization Command set executionCommand set execution Command set CSV execution Command set CSV execution Searching

line Searching Defining version differencesIntegration with the Netcool Suite Defining version differences Reports Resource Browser Reports Security model and frameworkUser preferences Security model and framework Groups and users Configuration navigation and changes Groups and users Intelligent configuration managementTerminal access to devices Intelligent configuration management Security setsDevice synchronization Security sets Device interactionCommand set execution Device interaction Actual model versus modelCommand set CSV execution Actual model versus model Generalized resourcesSearching Generalized resources Overview and resolution strategyDefining version differences Overview and resolution strategy Managing unmodeled commandsReports Managing unmodeled commands Configuring resources Security model and framework Configuring resources Controlling the flow of ticketsGroups and users Controlling the flow of tickets SchedulingIntelligent configuration management Scheduling Server time issues Security sets Server time issues Worker server resourceDevice interaction Worker server resource ConcurrencyActual model versus model Concurrency Optimizing executionGeneralized resources Optimizing execution UOW execution orderOverview and resolution strategy UOW execution order Warnings from system UOW and DraftManaging unmodeled commands Warnings from system UOW and Draft conflictsConfiguring resources conflicts Change quality checks and workflowControlling the flow of tickets Change quality checks and workflow RollbackScheduling Rollback UOW performanceServer time issues UOW performance Dequeue and requeue Worker server resource Dequeue and requeue IBM Device Terminal administrationConcurrency IBM Device Terminal administration IBM Device Terminal loggingOptimizing execution IBM Device Terminal logging IBM Device Terminal command filtering UOW execution order IBM Device Terminal command filtering Modeled: Add, Delete, and ModifyWarnings from system UOW and Draft Modeled: Add, Delete, and Modify command setsconflicts command sets Modeled: Testing command setChange quality checks and workflow Modeled: Testing command set Modeled: Search and replace commandRollback Modeled: Search and replace command setsUOW performance sets Modeled: Parameterizing command setDequeue and requeue Modeled: Parameterizing command set Applying command sets IBM Device Terminal administration Applying command sets Review drivers logIBM Device Terminal logging Review drivers log UOW failure categories IBM Device Terminal command filtering UOW failure categories OS registry and OS specificationModeled: Add, Delete, and Modify command OS registry and OS specification Update boot parameters in configurationsets Update boot parameters in configuration Custom parsing of device dataModeled: Testing command set Custom parsing of device data Execute OS upgrade Modeled: Search and replace command Execute OS upgrade Configuringsets Configuring Management Modeled: Parameterizing command set Management Parameterize XPATHApplying command sets Parameterize XPATH Annotating Review drivers log Annotating Unknown devices


UOW failure categories Unknown devices Install baseOS registry and OS specification Install base Install driversUpdate boot parameters in configuration Install drivers Starting and stoppingCustom parsing of device data Starting and stopping Driver optimization Execute OS upgrade Driver optimization LoggingConfiguring Logging Clearing caches Management Clearing caches Command line utilitiesParameterize XPATH Command line utilities HousekeepingAnnotating Housekeeping Tuning application and operating systemUnknown devices Tuning application and operating systemInstall baseInstall drivers Unit 9: UOW management lineStarting and stopping line Integration with the Netcool Suite Driver optimization UOW decomposition and task execution Resource BrowserLogging User preferences Clearing caches Configuration navigation and changesCommand line utilities line Terminal access to devicesHousekeeping Integration with the Netcool Suite Device synchronization Tuning application and operating system Resource Browser Command set execution

User preferences Command set CSV execution Configuration navigation and changes Searching

line Terminal access to devices Defining version differencesIntegration with the Netcool Suite Device synchronization Reports Resource Browser Command set execution Security model and frameworkUser preferences Command set CSV execution Groups and users Configuration navigation and changes Searching Intelligent configuration managementTerminal access to devices Defining version differences Security setsDevice synchronization Reports Device interactionCommand set execution Security model and framework Actual model versus modelCommand set CSV execution Groups and users Generalized resourcesSearching Intelligent configuration management Overview and resolution strategyDefining version differences Security sets Managing unmodeled commandsReports Device interaction Configuring resources Security model and framework Actual model versus model Controlling the flow of ticketsGroups and users Generalized resources SchedulingIntelligent configuration management Overview and resolution strategy Server time issues Security sets Managing unmodeled commands Worker server resourceDevice interaction Configuring resources ConcurrencyActual model versus model Controlling the flow of tickets Optimizing executionGeneralized resources Scheduling UOW execution orderOverview and resolution strategy Server time issues Warnings from system UOW and DraftManaging unmodeled commands Worker server resource conflictsConfiguring resources Concurrency Change quality checks and workflowControlling the flow of tickets Optimizing execution RollbackScheduling UOW execution order UOW performanceServer time issues Warnings from system UOW and Draft Dequeue and requeue Worker server resource conflicts IBM Device Terminal administrationConcurrency Change quality checks and workflow IBM Device Terminal loggingOptimizing execution Rollback IBM Device Terminal command filtering UOW execution order UOW performance Modeled: Add, Delete, and ModifyWarnings from system UOW and Draft Dequeue and requeue command setsconflicts IBM Device Terminal administration Modeled: Testing command setChange quality checks and workflow IBM Device Terminal logging Modeled: Search and replace commandRollback IBM Device Terminal command filtering setsUOW performance Modeled: Add, Delete, and Modify Modeled: Parameterizing command setDequeue and requeue command sets Applying command sets IBM Device Terminal administration Modeled: Testing command set Review drivers logIBM Device Terminal logging Modeled: Search and replace command UOW failure categories IBM Device Terminal command filtering sets OS registry and OS specificationModeled: Add, Delete, and Modify command Modeled: Parameterizing command set Update boot parameters in configurationsets Applying command sets Custom parsing of device dataModeled: Testing command set Review drivers log Execute OS upgrade Modeled: Search and replace command UOW failure categories Configuringsets OS registry and OS specification Management Modeled: Parameterizing command set Update boot parameters in configuration Parameterize XPATHApplying command sets Custom parsing of device data Annotating


Review drivers log Execute OS upgrade Unknown devices UOW failure categories Configuring Install baseOS registry and OS specification Management Install driversUpdate boot parameters in configuration Parameterize XPATH Starting and stoppingCustom parsing of device data Annotating Driver optimization Execute OS upgrade Unknown devices LoggingConfiguring Install base Clearing caches Management Install drivers Command line utilitiesParameterize XPATH Starting and stopping HousekeepingAnnotating Driver optimization Tuning application and operating systemUnknown devices LoggingInstall base Clearing caches Unit 14: Out of band change daemon Install drivers Command line utilities lineStarting and stopping Housekeeping OverviewDriver optimization Tuning application and operating systemLoggingClearing caches lineCommand line utilities line Integration with the Netcool Suite Housekeeping Integration with the Netcool Suite Resource BrowserTuning application and operating system Resource Browser User preferences

User preferences Configuration navigation and changesConfiguration navigation and changes Terminal access to devices

line Terminal access to devices Device synchronization Integration with the Netcool Suite Device synchronization Command set executionResource Browser Command set execution Command set CSV execution User preferences Command set CSV execution SearchingConfiguration navigation and changes Searching Defining version differencesTerminal access to devices Defining version differences Reports Device synchronization Reports Security model and frameworkCommand set execution Security model and framework Groups and users Command set CSV execution Groups and users Intelligent configuration managementSearching Intelligent configuration management Security setsDefining version differences Security sets Device interactionReports Device interaction Actual model versus modelSecurity model and framework Actual model versus model Generalized resourcesGroups and users Generalized resources Overview and resolution strategyIntelligent configuration management Overview and resolution strategy Managing unmodeled commandsSecurity sets Managing unmodeled commands Configuring resources Device interaction Configuring resources Controlling the flow of ticketsActual model versus model Controlling the flow of tickets SchedulingGeneralized resources Scheduling Server time issues Overview and resolution strategy Server time issues Worker server resourceManaging unmodeled commands Worker server resource ConcurrencyConfiguring resources Concurrency Optimizing executionControlling the flow of tickets Optimizing execution UOW execution orderScheduling UOW execution order Warnings from system UOW and DraftServer time issues Warnings from system UOW and Draft conflictsWorker server resource conflicts Change quality checks and workflowConcurrency Change quality checks and workflow RollbackOptimizing execution Rollback UOW performanceUOW execution order UOW performance Dequeue and requeue Warnings from system UOW and Draft Dequeue and requeue IBM Device Terminal administrationconflicts IBM Device Terminal administration IBM Device Terminal loggingChange quality checks and workflow IBM Device Terminal logging IBM Device Terminal command filtering Rollback IBM Device Terminal command filtering Modeled: Add, Delete, and ModifyUOW performance Modeled: Add, Delete, and Modify command setsDequeue and requeue command sets Modeled: Testing command setIBM Device Terminal administration Modeled: Testing command set Modeled: Search and replace commandIBM Device Terminal logging Modeled: Search and replace command setsIBM Device Terminal command filtering sets Modeled: Parameterizing command setModeled: Add, Delete, and Modify command Modeled: Parameterizing command set Applying command sets sets Applying command sets Review drivers logModeled: Testing command set Review drivers log UOW failure categories Modeled: Search and replace command UOW failure categories OS registry and OS specificationsets OS registry and OS specification Update boot parameters in configurationModeled: Parameterizing command set Update boot parameters in configuration Custom parsing of device data


Applying command sets Custom parsing of device data Execute OS upgrade Review drivers log Execute OS upgrade ConfiguringUOW failure categories Configuring Management OS registry and OS specification Management Parameterize XPATHUpdate boot parameters in configuration Parameterize XPATH Annotating Custom parsing of device data Annotating Unknown devices Execute OS upgrade Unknown devices Install baseConfiguring Install base Install driversManagement Install drivers Starting and stoppingParameterize XPATH Starting and stopping Driver optimization Annotating Driver optimization LoggingUnknown devices Logging Clearing caches Install base Clearing caches Command line utilitiesInstall drivers Command line utilities HousekeepingStarting and stopping Housekeeping Tuning application and operating systemDriver optimization Tuning application and operating systemLoggingClearing caches lineCommand line utilities line Integration with the Netcool Suite Housekeeping Integration with the Netcool Suite Resource BrowserTuning application and operating system Resource Browser User preferences

User preferences Configuration navigation and changesUnit 4: Mass change configuration Configuration navigation and changes Terminal access to devicesmanagement Terminal access to devices Device synchronization line Device synchronization Command set execution

Command set overview Command set execution Command set CSV execution Command set CSV execution SearchingSearching Defining version differences

line Defining version differences Reports Integration with the Netcool Suite Reports Security model and frameworkResource Browser Security model and framework Groups and users User preferences Groups and users Intelligent configuration managementConfiguration navigation and changes Intelligent configuration management Security setsTerminal access to devices Security sets Device interactionDevice synchronization Device interaction Actual model versus modelCommand set execution Actual model versus model Generalized resourcesCommand set CSV execution Generalized resources Overview and resolution strategySearching Overview and resolution strategy Managing unmodeled commandsDefining version differences Managing unmodeled commands Configuring resources Reports Configuring resources Controlling the flow of ticketsSecurity model and framework Controlling the flow of tickets SchedulingGroups and users Scheduling Server time issues Intelligent configuration management Server time issues Worker server resourceSecurity sets Worker server resource ConcurrencyDevice interaction Concurrency Optimizing executionActual model versus model Optimizing execution UOW execution orderGeneralized resources UOW execution order Warnings from system UOW and DraftOverview and resolution strategy Warnings from system UOW and Draft conflictsManaging unmodeled commands conflicts Change quality checks and workflowConfiguring resources Change quality checks and workflow RollbackControlling the flow of tickets Rollback UOW performanceScheduling UOW performance Dequeue and requeue Server time issues Dequeue and requeue IBM Device Terminal administrationWorker server resource IBM Device Terminal administration IBM Device Terminal loggingConcurrency IBM Device Terminal logging IBM Device Terminal command filtering Optimizing execution IBM Device Terminal command filtering Modeled: Add, Delete, and ModifyUOW execution order Modeled: Add, Delete, and Modify command setsWarnings from system UOW and Draft command sets Modeled: Testing command setconflicts Modeled: Testing command set Modeled: Search and replace commandChange quality checks and workflow Modeled: Search and replace command setsRollback sets Modeled: Parameterizing command setUOW performance Modeled: Parameterizing command set Applying command sets Dequeue and requeue Applying command sets Review drivers logIBM Device Terminal administration Review drivers log UOW failure categories IBM Device Terminal logging UOW failure categories OS registry and OS specificationIBM Device Terminal command filtering OS registry and OS specification Update boot parameters in configuration


Modeled: Add, Delete, and Modify command Update boot parameters in configuration Custom parsing of device datasets Custom parsing of device data Execute OS upgrade Modeled: Testing command set Execute OS upgrade ConfiguringModeled: Search and replace command Configuring Management sets Management Parameterize XPATHModeled: Parameterizing command set Parameterize XPATH Annotating Applying command sets Annotating Unknown devices Review drivers log Unknown devices Install baseUOW failure categories Install base Install driversOS registry and OS specification Install drivers Starting and stoppingUpdate boot parameters in configuration Starting and stopping Driver optimization Custom parsing of device data Driver optimization LoggingExecute OS upgrade Logging Clearing caches Configuring Clearing caches Command line utilitiesManagement Command line utilities HousekeepingParameterize XPATH Housekeeping Tuning application and operating systemAnnotating Tuning application and operating systemUnknown devices Unit 15: Using search sets Install base lineInstall drivers line Define XPATHStarting and stopping Integration with the Netcool Suite Driver optimization Resource BrowserLogging User preferences lineClearing caches Configuration navigation and changes Integration with the Netcool Suite Command line utilities Terminal access to devices Resource BrowserHousekeeping Device synchronization User preferences Tuning application and operating system Command set execution Configuration navigation and changes

Command set CSV execution Terminal access to devicesSearching Device synchronization

line Defining version differences Command set executionIntegration with the Netcool Suite Reports Command set CSV execution Resource Browser Security model and framework SearchingUser preferences Groups and users Defining version differencesConfiguration navigation and changes Intelligent configuration management Reports Terminal access to devices Security sets Security model and frameworkDevice synchronization Device interaction Groups and users Command set execution Actual model versus model Intelligent configuration managementCommand set CSV execution Generalized resources Security setsSearching Overview and resolution strategy Device interactionDefining version differences Managing unmodeled commands Actual model versus modelReports Configuring resources Generalized resourcesSecurity model and framework Controlling the flow of tickets Overview and resolution strategyGroups and users Scheduling Managing unmodeled commandsIntelligent configuration management Server time issues Configuring resources Security sets Worker server resource Controlling the flow of ticketsDevice interaction Concurrency SchedulingActual model versus model Optimizing execution Server time issues Generalized resources UOW execution order Worker server resourceOverview and resolution strategy Warnings from system UOW and Draft ConcurrencyManaging unmodeled commands conflicts Optimizing executionConfiguring resources Change quality checks and workflow UOW execution orderControlling the flow of tickets Rollback Warnings from system UOW and DraftScheduling UOW performance conflictsServer time issues Dequeue and requeue Change quality checks and workflowWorker server resource IBM Device Terminal administration RollbackConcurrency IBM Device Terminal logging UOW performanceOptimizing execution IBM Device Terminal command filtering Dequeue and requeue UOW execution order Modeled: Add, Delete, and Modify IBM Device Terminal administrationWarnings from system UOW and Draft command sets IBM Device Terminal loggingconflicts Modeled: Testing command set IBM Device Terminal command filtering Change quality checks and workflow Modeled: Search and replace command Modeled: Add, Delete, and ModifyRollback sets command setsUOW performance Modeled: Parameterizing command set Modeled: Testing command setDequeue and requeue Applying command sets Modeled: Search and replace commandIBM Device Terminal administration Review drivers log setsIBM Device Terminal logging UOW failure categories Modeled: Parameterizing command set


IBM Device Terminal command filtering OS registry and OS specification Applying command sets Modeled: Add, Delete, and Modify command Update boot parameters in configuration Review drivers logsets Custom parsing of device data UOW failure categories Modeled: Testing command set Execute OS upgrade OS registry and OS specificationModeled: Search and replace command Configuring Update boot parameters in configurationsets Management Custom parsing of device dataModeled: Parameterizing command set Parameterize XPATH Execute OS upgrade Applying command sets Annotating ConfiguringReview drivers log Unknown devices Management UOW failure categories Install base Parameterize XPATHOS registry and OS specification Install drivers Annotating Update boot parameters in configuration Starting and stopping Unknown devices Custom parsing of device data Driver optimization Install baseExecute OS upgrade Logging Install driversConfiguring Clearing caches Starting and stoppingManagement Command line utilities Driver optimization Parameterize XPATH Housekeeping LoggingAnnotating Tuning application and operating system Clearing caches Unknown devices Command line utilitiesInstall base HousekeepingInstall drivers line Tuning application and operating systemStarting and stopping Integration with the Netcool Suite Driver optimization Resource BrowserLogging User preferences lineClearing caches Configuration navigation and changes Integration with the Netcool Suite Command line utilities Terminal access to devices Resource BrowserHousekeeping Device synchronization User preferences Tuning application and operating system Command set execution Configuration navigation and changes

Command set CSV execution Terminal access to devicesUnit 5: Essential administrative tasks Searching Device synchronization line Defining version differences Command set execution

Approving changes Reports Command set CSV execution Security model and framework SearchingGroups and users Defining version differences

line Intelligent configuration management Reports Integration with the Netcool Suite Security sets Security model and frameworkResource Browser Device interaction Groups and users User preferences Actual model versus model Intelligent configuration managementConfiguration navigation and changes Generalized resources Security setsTerminal access to devices Overview and resolution strategy Device interactionDevice synchronization Managing unmodeled commands Actual model versus modelCommand set execution Configuring resources Generalized resourcesCommand set CSV execution Controlling the flow of tickets Overview and resolution strategySearching Scheduling Managing unmodeled commandsDefining version differences Server time issues Configuring resources Reports Worker server resource Controlling the flow of ticketsSecurity model and framework Concurrency SchedulingGroups and users Optimizing execution Server time issues Intelligent configuration management UOW execution order Worker server resourceSecurity sets Warnings from system UOW and Draft ConcurrencyDevice interaction conflicts Optimizing executionActual model versus model Change quality checks and workflow UOW execution orderGeneralized resources Rollback Warnings from system UOW and DraftOverview and resolution strategy UOW performance conflictsManaging unmodeled commands Dequeue and requeue Change quality checks and workflowConfiguring resources IBM Device Terminal administration RollbackControlling the flow of tickets IBM Device Terminal logging UOW performanceScheduling IBM Device Terminal command filtering Dequeue and requeue Server time issues Modeled: Add, Delete, and Modify IBM Device Terminal administrationWorker server resource command sets IBM Device Terminal loggingConcurrency Modeled: Testing command set IBM Device Terminal command filtering Optimizing execution Modeled: Search and replace command Modeled: Add, Delete, and ModifyUOW execution order sets command setsWarnings from system UOW and Draft Modeled: Parameterizing command set Modeled: Testing command setconflicts Applying command sets Modeled: Search and replace commandChange quality checks and workflow Review drivers log sets


Rollback UOW failure categories Modeled: Parameterizing command setUOW performance OS registry and OS specification Applying command sets Dequeue and requeue Update boot parameters in configuration Review drivers logIBM Device Terminal administration Custom parsing of device data UOW failure categories IBM Device Terminal logging Execute OS upgrade OS registry and OS specificationIBM Device Terminal command filtering Configuring Update boot parameters in configurationModeled: Add, Delete, and Modify command Management Custom parsing of device datasets Parameterize XPATH Execute OS upgrade Modeled: Testing command set Annotating ConfiguringModeled: Search and replace command Unknown devices Management sets Install base Parameterize XPATHModeled: Parameterizing command set Install drivers Annotating Applying command sets Starting and stopping Unknown devices Review drivers log Driver optimization Install baseUOW failure categories Logging Install driversOS registry and OS specification Clearing caches Starting and stoppingUpdate boot parameters in configuration Command line utilities Driver optimization Custom parsing of device data Housekeeping LoggingExecute OS upgrade Tuning application and operating system Clearing caches Configuring Command line utilitiesManagement HousekeepingParameterize XPATH line Tuning application and operating systemAnnotating Integration with the Netcool Suite Unknown devices Resource Browser Unit 16 Standard devices and modeledInstall base User preferences devices Install drivers Configuration navigation and changes lineStarting and stopping Terminal access to devices Steps to support standard deviceDriver optimization Device synchronization Logging Command set executionClearing caches Command set CSV execution lineCommand line utilities Searching Integration with the Netcool Suite Housekeeping Defining version differences Resource BrowserTuning application and operating system Reports User preferences

Security model and framework Configuration navigation and changesGroups and users Terminal access to devices

line Intelligent configuration management Device synchronization Integration with the Netcool Suite Security sets Command set executionResource Browser Device interaction Command set CSV execution User preferences Actual model versus model SearchingConfiguration navigation and changes Generalized resources Defining version differencesTerminal access to devices Overview and resolution strategy Reports Device synchronization Managing unmodeled commands Security model and frameworkCommand set execution Configuring resources Groups and users Command set CSV execution Controlling the flow of tickets Intelligent configuration managementSearching Scheduling Security setsDefining version differences Server time issues Device interactionReports Worker server resource Actual model versus modelSecurity model and framework Concurrency Generalized resourcesGroups and users Optimizing execution Overview and resolution strategyIntelligent configuration management UOW execution order Managing unmodeled commandsSecurity sets Warnings from system UOW and Draft Configuring resources Device interaction conflicts Controlling the flow of ticketsActual model versus model Change quality checks and workflow SchedulingGeneralized resources Rollback Server time issues Overview and resolution strategy UOW performance Worker server resourceManaging unmodeled commands Dequeue and requeue ConcurrencyConfiguring resources IBM Device Terminal administration Optimizing executionControlling the flow of tickets IBM Device Terminal logging UOW execution orderScheduling IBM Device Terminal command filtering Warnings from system UOW and DraftServer time issues Modeled: Add, Delete, and Modify conflictsWorker server resource command sets Change quality checks and workflowConcurrency Modeled: Testing command set RollbackOptimizing execution Modeled: Search and replace command UOW performanceUOW execution order sets Dequeue and requeue Warnings from system UOW and Draft Modeled: Parameterizing command set IBM Device Terminal administrationconflicts Applying command sets IBM Device Terminal logging


Change quality checks and workflow Review drivers log IBM Device Terminal command filtering Rollback UOW failure categories Modeled: Add, Delete, and ModifyUOW performance OS registry and OS specification command setsDequeue and requeue Update boot parameters in configuration Modeled: Testing command setIBM Device Terminal administration Custom parsing of device data Modeled: Search and replace commandIBM Device Terminal logging Execute OS upgrade setsIBM Device Terminal command filtering Configuring Modeled: Parameterizing command setModeled: Add, Delete, and Modify command Management Applying command sets sets Parameterize XPATH Review drivers logModeled: Testing command set Annotating UOW failure categories Modeled: Search and replace command Unknown devices OS registry and OS specificationsets Install base Update boot parameters in configurationModeled: Parameterizing command set Install drivers Custom parsing of device dataApplying command sets Starting and stopping Execute OS upgrade Review drivers log Driver optimization ConfiguringUOW failure categories Logging Management OS registry and OS specification Clearing caches Parameterize XPATHUpdate boot parameters in configuration Command line utilities Annotating Custom parsing of device data Housekeeping Unknown devices Execute OS upgrade Tuning application and operating system Install baseConfiguring Install driversManagement Starting and stoppingParameterize XPATH line Driver optimization Annotating Integration with the Netcool Suite LoggingUnknown devices Resource Browser Clearing caches Install base User preferences Command line utilitiesInstall drivers Configuration navigation and changes HousekeepingStarting and stopping Terminal access to devices Tuning application and operating systemDriver optimization Device synchronization Logging Command set execution Unit 17: Installation Clearing caches Command set CSV execution lineCommand line utilities Searching Pre-requisitesHousekeeping Defining version differencesTuning application and operating system Reports

Security model and framework lineGroups and users Integration with the Netcool Suite

line Intelligent configuration management Resource BrowserIntegration with the Netcool Suite Security sets User preferences Resource Browser Device interaction Configuration navigation and changesUser preferences Actual model versus model Terminal access to devicesConfiguration navigation and changes Generalized resources Device synchronization Terminal access to devices Overview and resolution strategy Command set executionDevice synchronization Managing unmodeled commands Command set CSV execution Command set execution Configuring resources SearchingCommand set CSV execution Controlling the flow of tickets Defining version differencesSearching Scheduling Reports Defining version differences Server time issues Security model and frameworkReports Worker server resource Groups and users Security model and framework Concurrency Intelligent configuration managementGroups and users Optimizing execution Security setsIntelligent configuration management UOW execution order Device interactionSecurity sets Warnings from system UOW and Draft Actual model versus modelDevice interaction conflicts Generalized resourcesActual model versus model Change quality checks and workflow Overview and resolution strategyGeneralized resources Rollback Managing unmodeled commandsOverview and resolution strategy UOW performance Configuring resources Managing unmodeled commands Dequeue and requeue Controlling the flow of ticketsConfiguring resources IBM Device Terminal administration SchedulingControlling the flow of tickets IBM Device Terminal logging Server time issues Scheduling IBM Device Terminal command filtering Worker server resourceServer time issues Modeled: Add, Delete, and Modify ConcurrencyWorker server resource command sets Optimizing executionConcurrency Modeled: Testing command set UOW execution orderOptimizing execution Modeled: Search and replace command Warnings from system UOW and DraftUOW execution order sets conflictsWarnings from system UOW and Draft Modeled: Parameterizing command set Change quality checks and workflow


conflicts Applying command sets RollbackChange quality checks and workflow Review drivers log UOW performanceRollback UOW failure categories Dequeue and requeue UOW performance OS registry and OS specification IBM Device Terminal administrationDequeue and requeue Update boot parameters in configuration IBM Device Terminal loggingIBM Device Terminal administration Custom parsing of device data IBM Device Terminal command filtering IBM Device Terminal logging Execute OS upgrade Modeled: Add, Delete, and ModifyIBM Device Terminal command filtering Configuring command setsModeled: Add, Delete, and Modify command Management Modeled: Testing command setsets Parameterize XPATH Modeled: Search and replace commandModeled: Testing command set Annotating setsModeled: Search and replace command Unknown devices Modeled: Parameterizing command setsets Install base Applying command sets Modeled: Parameterizing command set Install drivers Review drivers logApplying command sets Starting and stopping UOW failure categories Review drivers log Driver optimization OS registry and OS specificationUOW failure categories Logging Update boot parameters in configurationOS registry and OS specification Clearing caches Custom parsing of device dataUpdate boot parameters in configuration Command line utilities Execute OS upgrade Custom parsing of device data Housekeeping ConfiguringExecute OS upgrade Tuning application and operating system Management Configuring Parameterize XPATHManagement Annotating Parameterize XPATH line Unknown devices Annotating Integration with the Netcool Suite Install baseUnknown devices Resource Browser Install driversInstall base User preferences Starting and stoppingInstall drivers Configuration navigation and changes Driver optimization Starting and stopping Terminal access to devices LoggingDriver optimization Device synchronization Clearing caches Logging Command set execution Command line utilitiesClearing caches Command set CSV execution HousekeepingCommand line utilities Searching Tuning application and operating systemHousekeeping Defining version differencesTuning application and operating system Reports

Security model and framework lineUnit 6: TNCM security model Groups and users Integration with the Netcool Suite line Intelligent configuration management Resource Browser

Authentication methods Security sets User preferences Device interaction Configuration navigation and changesActual model versus model Terminal access to devices

line Generalized resources Device synchronization Integration with the Netcool Suite Overview and resolution strategy Command set executionResource Browser Managing unmodeled commands Command set CSV execution User preferences Configuring resources SearchingConfiguration navigation and changes Controlling the flow of tickets Defining version differencesTerminal access to devices Scheduling Reports Device synchronization Server time issues Security model and frameworkCommand set execution Worker server resource Groups and users Command set CSV execution Concurrency Intelligent configuration managementSearching Optimizing execution Security setsDefining version differences UOW execution order Device interactionReports Warnings from system UOW and Draft Actual model versus modelSecurity model and framework conflicts Generalized resourcesGroups and users Change quality checks and workflow Overview and resolution strategyIntelligent configuration management Rollback Managing unmodeled commandsSecurity sets UOW performance Configuring resources Device interaction Dequeue and requeue Controlling the flow of ticketsActual model versus model IBM Device Terminal administration SchedulingGeneralized resources IBM Device Terminal logging Server time issues Overview and resolution strategy IBM Device Terminal command filtering Worker server resourceManaging unmodeled commands Modeled: Add, Delete, and Modify ConcurrencyConfiguring resources command sets Optimizing executionControlling the flow of tickets Modeled: Testing command set UOW execution orderScheduling Modeled: Search and replace command Warnings from system UOW and DraftServer time issues sets conflicts


Worker server resource Modeled: Parameterizing command set Change quality checks and workflowConcurrency Applying command sets RollbackOptimizing execution Review drivers log UOW performanceUOW execution order UOW failure categories Dequeue and requeue Warnings from system UOW and Draft OS registry and OS specification IBM Device Terminal administrationconflicts Update boot parameters in configuration IBM Device Terminal loggingChange quality checks and workflow Custom parsing of device data IBM Device Terminal command filtering Rollback Execute OS upgrade Modeled: Add, Delete, and ModifyUOW performance Configuring command setsDequeue and requeue Management Modeled: Testing command setIBM Device Terminal administration Parameterize XPATH Modeled: Search and replace commandIBM Device Terminal logging Annotating setsIBM Device Terminal command filtering Unknown devices Modeled: Parameterizing command setModeled: Add, Delete, and Modify command Install base Applying command sets sets Install drivers Review drivers logModeled: Testing command set Starting and stopping UOW failure categories Modeled: Search and replace command Driver optimization OS registry and OS specificationsets Logging Update boot parameters in configurationModeled: Parameterizing command set Clearing caches Custom parsing of device dataApplying command sets Command line utilities Execute OS upgrade Review drivers log Housekeeping ConfiguringUOW failure categories Tuning application and operating system Management OS registry and OS specification Parameterize XPATHUpdate boot parameters in configuration Annotating Custom parsing of device data line Unknown devices Execute OS upgrade Integration with the Netcool Suite Install baseConfiguring Resource Browser Install driversManagement User preferences Starting and stoppingParameterize XPATH Configuration navigation and changes Driver optimization Annotating Terminal access to devices LoggingUnknown devices Device synchronization Clearing caches Install base Command set execution Command line utilitiesInstall drivers Command set CSV execution HousekeepingStarting and stopping Searching Tuning application and operating systemDriver optimization Defining version differencesLogging Reports Clearing caches Security model and framework lineCommand line utilities Groups and users Integration with the Netcool Suite Housekeeping Intelligent configuration management Resource BrowserTuning application and operating system Security sets User preferences

Device interaction Configuration navigation and changesActual model versus model Terminal access to devices

line Generalized resources Device synchronization Integration with the Netcool Suite Overview and resolution strategy Command set executionResource Browser Managing unmodeled commands Command set CSV execution User preferences Configuring resources SearchingConfiguration navigation and changes Controlling the flow of tickets Defining version differencesTerminal access to devices Scheduling Reports Device synchronization Server time issues Security model and frameworkCommand set execution Worker server resource Groups and users Command set CSV execution Concurrency Intelligent configuration managementSearching Optimizing execution Security setsDefining version differences UOW execution order Device interactionReports Warnings from system UOW and Draft Actual model versus modelSecurity model and framework conflicts Generalized resourcesGroups and users Change quality checks and workflow Overview and resolution strategyIntelligent configuration management Rollback Managing unmodeled commandsSecurity sets UOW performance Configuring resources Device interaction Dequeue and requeue Controlling the flow of ticketsActual model versus model IBM Device Terminal administration SchedulingGeneralized resources IBM Device Terminal logging Server time issues Overview and resolution strategy IBM Device Terminal command filtering Worker server resourceManaging unmodeled commands Modeled: Add, Delete, and Modify ConcurrencyConfiguring resources command sets Optimizing executionControlling the flow of tickets Modeled: Testing command set UOW execution orderScheduling Modeled: Search and replace command Warnings from system UOW and Draft


Server time issues sets conflictsWorker server resource Modeled: Parameterizing command set Change quality checks and workflowConcurrency Applying command sets RollbackOptimizing execution Review drivers log UOW performanceUOW execution order UOW failure categories Dequeue and requeue Warnings from system UOW and Draft OS registry and OS specification IBM Device Terminal administrationconflicts Update boot parameters in configuration IBM Device Terminal loggingChange quality checks and workflow Custom parsing of device data IBM Device Terminal command filtering Rollback Execute OS upgrade Modeled: Add, Delete, and ModifyUOW performance Configuring command setsDequeue and requeue Management Modeled: Testing command setIBM Device Terminal administration Parameterize XPATH Modeled: Search and replace commandIBM Device Terminal logging Annotating setsIBM Device Terminal command filtering Unknown devices Modeled: Parameterizing command setModeled: Add, Delete, and Modify command Install base Applying command sets sets Install drivers Review drivers logModeled: Testing command set Starting and stopping UOW failure categories Modeled: Search and replace command Driver optimization OS registry and OS specificationsets Logging Update boot parameters in configurationModeled: Parameterizing command set Clearing caches Custom parsing of device dataApplying command sets Command line utilities Execute OS upgrade Review drivers log Housekeeping ConfiguringUOW failure categories Tuning application and operating system Management OS registry and OS specification Parameterize XPATHUpdate boot parameters in configuration Unit 10: IBM Device Terminal Annotating Custom parsing of device data line Unknown devices Execute OS upgrade IBM Device Terminal overview Install baseConfiguring Install driversManagement Starting and stoppingParameterize XPATH line Driver optimization Annotating Integration with the Netcool Suite LoggingUnknown devices Resource Browser Clearing caches Install base User preferences Command line utilitiesInstall drivers Configuration navigation and changes HousekeepingStarting and stopping Terminal access to devices Tuning application and operating systemDriver optimization Device synchronization Logging Command set executionClearing caches Command set CSV execution lineCommand line utilities Searching Integration with the Netcool Suite Housekeeping Defining version differences Resource BrowserTuning application and operating system Reports User preferences

Security model and framework Configuration navigation and changesUnit 7: Device management Groups and users Terminal access to devicesline Intelligent configuration management Device synchronization

What is modeling? Security sets Command set executionDevice interaction Command set CSV execution Actual model versus model Searching

line Generalized resources Defining version differencesIntegration with the Netcool Suite Overview and resolution strategy Reports Resource Browser Managing unmodeled commands Security model and frameworkUser preferences Configuring resources Groups and users Configuration navigation and changes Controlling the flow of tickets Intelligent configuration managementTerminal access to devices Scheduling Security setsDevice synchronization Server time issues Device interactionCommand set execution Worker server resource Actual model versus modelCommand set CSV execution Concurrency Generalized resourcesSearching Optimizing execution Overview and resolution strategyDefining version differences UOW execution order Managing unmodeled commandsReports Warnings from system UOW and Draft Configuring resources Security model and framework conflicts Controlling the flow of ticketsGroups and users Change quality checks and workflow SchedulingIntelligent configuration management Rollback Server time issues Security sets UOW performance Worker server resourceDevice interaction Dequeue and requeue ConcurrencyActual model versus model IBM Device Terminal administration Optimizing executionGeneralized resources IBM Device Terminal logging UOW execution order


Overview and resolution strategy IBM Device Terminal command filtering Warnings from system UOW and DraftManaging unmodeled commands Modeled: Add, Delete, and Modify conflictsConfiguring resources command sets Change quality checks and workflowControlling the flow of tickets Modeled: Testing command set RollbackScheduling Modeled: Search and replace command UOW performanceServer time issues sets Dequeue and requeue Worker server resource Modeled: Parameterizing command set IBM Device Terminal administrationConcurrency Applying command sets IBM Device Terminal loggingOptimizing execution Review drivers log IBM Device Terminal command filtering UOW execution order UOW failure categories Modeled: Add, Delete, and ModifyWarnings from system UOW and Draft OS registry and OS specification command setsconflicts Update boot parameters in configuration Modeled: Testing command setChange quality checks and workflow Custom parsing of device data Modeled: Search and replace commandRollback Execute OS upgrade setsUOW performance Configuring Modeled: Parameterizing command setDequeue and requeue Management Applying command sets IBM Device Terminal administration Parameterize XPATH Review drivers logIBM Device Terminal logging Annotating UOW failure categories IBM Device Terminal command filtering Unknown devices OS registry and OS specificationModeled: Add, Delete, and Modify command Install base Update boot parameters in configurationsets Install drivers Custom parsing of device dataModeled: Testing command set Starting and stopping Execute OS upgrade Modeled: Search and replace command Driver optimization Configuringsets Logging Management Modeled: Parameterizing command set Clearing caches Parameterize XPATHApplying command sets Command line utilities Annotating Review drivers log Housekeeping Unknown devices UOW failure categories Tuning application and operating system Install baseOS registry and OS specification Install driversUpdate boot parameters in configuration Starting and stoppingCustom parsing of device data line Driver optimization Execute OS upgrade Integration with the Netcool Suite LoggingConfiguring Resource Browser Clearing caches Management User preferences Command line utilitiesParameterize XPATH Configuration navigation and changes HousekeepingAnnotating Terminal access to devices Tuning application and operating systemUnknown devices Device synchronization Install base Command set execution Unit 18: Database topics Install drivers Command set CSV execution lineStarting and stopping Searching Database sizing Driver optimization Defining version differencesLogging Reports Unit19: Client-side topics Clearing caches Security model and framework lineCommand line utilities Groups and users Java Web StartHousekeeping Intelligent configuration managementTuning application and operating system Security sets

Device interaction lineActual model versus model Integration with the Netcool Suite

line Generalized resources Resource BrowserIntegration with the Netcool Suite Overview and resolution strategy User preferences Resource Browser Managing unmodeled commands Configuration navigation and changesUser preferences Configuring resources Terminal access to devicesConfiguration navigation and changes Controlling the flow of tickets Device synchronization Terminal access to devices Scheduling Command set executionDevice synchronization Server time issues Command set CSV execution Command set execution Worker server resource SearchingCommand set CSV execution Concurrency Defining version differencesSearching Optimizing execution Reports Defining version differences UOW execution order Security model and frameworkReports Warnings from system UOW and Draft Groups and users Security model and framework conflicts Intelligent configuration managementGroups and users Change quality checks and workflow Security setsIntelligent configuration management Rollback Device interactionSecurity sets UOW performance Actual model versus modelDevice interaction Dequeue and requeue Generalized resourcesActual model versus model IBM Device Terminal administration Overview and resolution strategy


Generalized resources IBM Device Terminal logging Managing unmodeled commandsOverview and resolution strategy IBM Device Terminal command filtering Configuring resources Managing unmodeled commands Modeled: Add, Delete, and Modify Controlling the flow of ticketsConfiguring resources command sets SchedulingControlling the flow of tickets Modeled: Testing command set Server time issues Scheduling Modeled: Search and replace command Worker server resourceServer time issues sets ConcurrencyWorker server resource Modeled: Parameterizing command set Optimizing executionConcurrency Applying command sets UOW execution orderOptimizing execution Review drivers log Warnings from system UOW and DraftUOW execution order UOW failure categories conflictsWarnings from system UOW and Draft OS registry and OS specification Change quality checks and workflowconflicts Update boot parameters in configuration RollbackChange quality checks and workflow Custom parsing of device data UOW performanceRollback Execute OS upgrade Dequeue and requeue UOW performance Configuring IBM Device Terminal administrationDequeue and requeue Management IBM Device Terminal loggingIBM Device Terminal administration Parameterize XPATH IBM Device Terminal command filtering IBM Device Terminal logging Annotating Modeled: Add, Delete, and ModifyIBM Device Terminal command filtering Unknown devices command setsModeled: Add, Delete, and Modify command Install base Modeled: Testing command setsets Install drivers Modeled: Search and replace commandModeled: Testing command set Starting and stopping setsModeled: Search and replace command Driver optimization Modeled: Parameterizing command setsets Logging Applying command sets Modeled: Parameterizing command set Clearing caches Review drivers logApplying command sets Command line utilities UOW failure categories Review drivers log Housekeeping OS registry and OS specificationUOW failure categories Tuning application and operating system Update boot parameters in configurationOS registry and OS specification Custom parsing of device dataUpdate boot parameters in configuration Execute OS upgrade Custom parsing of device data line ConfiguringExecute OS upgrade Integration with the Netcool Suite Management Configuring Resource Browser Parameterize XPATHManagement User preferences Annotating Parameterize XPATH Configuration navigation and changes Unknown devices Annotating Terminal access to devices Install baseUnknown devices Device synchronization Install driversInstall base Command set execution Starting and stoppingInstall drivers Command set CSV execution Driver optimization Starting and stopping Searching LoggingDriver optimization Defining version differences Clearing caches Logging Reports Command line utilitiesClearing caches Security model and framework HousekeepingCommand line utilities Groups and users Tuning application and operating systemHousekeeping Intelligent configuration managementTuning application and operating system Security sets

Device interaction lineActual model versus model Integration with the Netcool Suite

line Generalized resources Resource BrowserIntegration with the Netcool Suite Overview and resolution strategy User preferences Resource Browser Managing unmodeled commands Configuration navigation and changesUser preferences Configuring resources Terminal access to devicesConfiguration navigation and changes Controlling the flow of tickets Device synchronization Terminal access to devices Scheduling Command set executionDevice synchronization Server time issues Command set CSV execution Command set execution Worker server resource SearchingCommand set CSV execution Concurrency Defining version differencesSearching Optimizing execution Reports Defining version differences UOW execution order Security model and frameworkReports Warnings from system UOW and Draft Groups and users Security model and framework conflicts Intelligent configuration managementGroups and users Change quality checks and workflow Security setsIntelligent configuration management Rollback Device interactionSecurity sets UOW performance Actual model versus modelDevice interaction Dequeue and requeue Generalized resources


Actual model versus model IBM Device Terminal administration Overview and resolution strategyGeneralized resources IBM Device Terminal logging Managing unmodeled commandsOverview and resolution strategy IBM Device Terminal command filtering Configuring resources Managing unmodeled commands Modeled: Add, Delete, and Modify Controlling the flow of ticketsConfiguring resources command sets SchedulingControlling the flow of tickets Modeled: Testing command set Server time issues Scheduling Modeled: Search and replace command Worker server resourceServer time issues sets ConcurrencyWorker server resource Modeled: Parameterizing command set Optimizing executionConcurrency Applying command sets UOW execution orderOptimizing execution Review drivers log Warnings from system UOW and DraftUOW execution order UOW failure categories conflictsWarnings from system UOW and Draft OS registry and OS specification Change quality checks and workflowconflicts Update boot parameters in configuration RollbackChange quality checks and workflow Custom parsing of device data UOW performanceRollback Execute OS upgrade Dequeue and requeue UOW performance Configuring IBM Device Terminal administrationDequeue and requeue Management IBM Device Terminal loggingIBM Device Terminal administration Parameterize XPATH IBM Device Terminal command filtering IBM Device Terminal logging Annotating Modeled: Add, Delete, and ModifyIBM Device Terminal command filtering Unknown devices command setsModeled: Add, Delete, and Modify command Install base Modeled: Testing command setsets Install drivers Modeled: Search and replace commandModeled: Testing command set Starting and stopping setsModeled: Search and replace command Driver optimization Modeled: Parameterizing command setsets Logging Applying command sets Modeled: Parameterizing command set Clearing caches Review drivers logApplying command sets Command line utilities UOW failure categories Review drivers log Housekeeping OS registry and OS specificationUOW failure categories Tuning application and operating system Update boot parameters in configurationOS registry and OS specification Custom parsing of device dataUpdate boot parameters in configuration Unit 11: Advanced command sets Execute OS upgrade Custom parsing of device data line ConfiguringExecute OS upgrade Native versus modeled command sets Management Configuring Parameterize XPATHManagement Annotating Parameterize XPATH line Unknown devices Annotating Integration with the Netcool Suite Install baseUnknown devices Resource Browser Install driversInstall base User preferences Starting and stoppingInstall drivers Configuration navigation and changes Driver optimization Starting and stopping Terminal access to devices LoggingDriver optimization Device synchronization Clearing caches Logging Command set execution Command line utilitiesClearing caches Command set CSV execution HousekeepingCommand line utilities Searching Tuning application and operating systemHousekeeping Defining version differencesTuning application and operating system Reports Unit 20: Maintenance

Security model and framework lineGroups and users Systems manager

line Intelligent configuration managementIntegration with the Netcool Suite Security setsResource Browser Device interaction lineUser preferences Actual model versus model Integration with the Netcool Suite Configuration navigation and changes Generalized resources Resource BrowserTerminal access to devices Overview and resolution strategy User preferences Device synchronization Managing unmodeled commands Configuration navigation and changesCommand set execution Configuring resources Terminal access to devicesCommand set CSV execution Controlling the flow of tickets Device synchronization Searching Scheduling Command set executionDefining version differences Server time issues Command set CSV execution Reports Worker server resource SearchingSecurity model and framework Concurrency Defining version differencesGroups and users Optimizing execution Reports Intelligent configuration management UOW execution order Security model and frameworkSecurity sets Warnings from system UOW and Draft Groups and users


Device interaction conflicts Intelligent configuration managementActual model versus model Change quality checks and workflow Security setsGeneralized resources Rollback Device interactionOverview and resolution strategy UOW performance Actual model versus modelManaging unmodeled commands Dequeue and requeue Generalized resourcesConfiguring resources IBM Device Terminal administration Overview and resolution strategyControlling the flow of tickets IBM Device Terminal logging Managing unmodeled commandsScheduling IBM Device Terminal command filtering Configuring resources Server time issues Modeled: Add, Delete, and Modify Controlling the flow of ticketsWorker server resource command sets SchedulingConcurrency Modeled: Testing command set Server time issues Optimizing execution Modeled: Search and replace command Worker server resourceUOW execution order sets ConcurrencyWarnings from system UOW and Draft Modeled: Parameterizing command set Optimizing executionconflicts Applying command sets UOW execution orderChange quality checks and workflow Review drivers log Warnings from system UOW and DraftRollback UOW failure categories conflictsUOW performance OS registry and OS specification Change quality checks and workflowDequeue and requeue Update boot parameters in configuration RollbackIBM Device Terminal administration Custom parsing of device data UOW performanceIBM Device Terminal logging Execute OS upgrade Dequeue and requeue IBM Device Terminal command filtering Configuring IBM Device Terminal administrationModeled: Add, Delete, and Modify command Management IBM Device Terminal loggingsets Parameterize XPATH IBM Device Terminal command filtering Modeled: Testing command set Annotating Modeled: Add, Delete, and ModifyModeled: Search and replace command Unknown devices command setssets Install base Modeled: Testing command setModeled: Parameterizing command set Install drivers Modeled: Search and replace commandApplying command sets Starting and stopping setsReview drivers log Driver optimization Modeled: Parameterizing command setUOW failure categories Logging Applying command sets OS registry and OS specification Clearing caches Review drivers logUpdate boot parameters in configuration Command line utilities UOW failure categories Custom parsing of device data Housekeeping OS registry and OS specificationExecute OS upgrade Tuning application and operating system Update boot parameters in configurationConfiguring Custom parsing of device dataManagement Execute OS upgrade Parameterize XPATH line ConfiguringAnnotating Integration with the Netcool Suite Management Unknown devices Resource Browser Parameterize XPATHInstall base User preferences Annotating Install drivers Configuration navigation and changes Unknown devices Starting and stopping Terminal access to devices Install baseDriver optimization Device synchronization Install driversLogging Command set execution Starting and stoppingClearing caches Command set CSV execution Driver optimization Command line utilities Searching LoggingHousekeeping Defining version differences Clearing caches Tuning application and operating system Reports Command line utilities

Security model and framework HousekeepingGroups and users Tuning application and operating system

line Intelligent configuration managementIntegration with the Netcool Suite Security setsResource Browser Device interaction lineUser preferences Actual model versus model Integration with the Netcool Suite Configuration navigation and changes Generalized resources Resource BrowserTerminal access to devices Overview and resolution strategy User preferences Device synchronization Managing unmodeled commands Configuration navigation and changesCommand set execution Configuring resources Terminal access to devicesCommand set CSV execution Controlling the flow of tickets Device synchronization Searching Scheduling Command set executionDefining version differences Server time issues Command set CSV execution Reports Worker server resource SearchingSecurity model and framework Concurrency Defining version differencesGroups and users Optimizing execution Reports Intelligent configuration management UOW execution order Security model and framework


Security sets Warnings from system UOW and Draft Groups and users Device interaction conflicts Intelligent configuration managementActual model versus model Change quality checks and workflow Security setsGeneralized resources Rollback Device interactionOverview and resolution strategy UOW performance Actual model versus modelManaging unmodeled commands Dequeue and requeue Generalized resourcesConfiguring resources IBM Device Terminal administration Overview and resolution strategyControlling the flow of tickets IBM Device Terminal logging Managing unmodeled commandsScheduling IBM Device Terminal command filtering Configuring resources Server time issues Modeled: Add, Delete, and Modify Controlling the flow of ticketsWorker server resource command sets SchedulingConcurrency Modeled: Testing command set Server time issues Optimizing execution Modeled: Search and replace command Worker server resourceUOW execution order sets ConcurrencyWarnings from system UOW and Draft Modeled: Parameterizing command set Optimizing executionconflicts Applying command sets UOW execution orderChange quality checks and workflow Review drivers log Warnings from system UOW and DraftRollback UOW failure categories conflictsUOW performance OS registry and OS specification Change quality checks and workflowDequeue and requeue Update boot parameters in configuration RollbackIBM Device Terminal administration Custom parsing of device data UOW performanceIBM Device Terminal logging Execute OS upgrade Dequeue and requeue IBM Device Terminal command filtering Configuring IBM Device Terminal administrationModeled: Add, Delete, and Modify command Management IBM Device Terminal loggingsets Parameterize XPATH IBM Device Terminal command filtering Modeled: Testing command set Annotating Modeled: Add, Delete, and ModifyModeled: Search and replace command Unknown devices command setssets Install base Modeled: Testing command setModeled: Parameterizing command set Install drivers Modeled: Search and replace commandApplying command sets Starting and stopping setsReview drivers log Driver optimization Modeled: Parameterizing command setUOW failure categories Logging Applying command sets OS registry and OS specification Clearing caches Review drivers logUpdate boot parameters in configuration Command line utilities UOW failure categories Custom parsing of device data Housekeeping OS registry and OS specificationExecute OS upgrade Tuning application and operating system Update boot parameters in configurationConfiguring Custom parsing of device dataManagement Execute OS upgrade Parameterize XPATH line ConfiguringAnnotating Integration with the Netcool Suite Management Unknown devices Resource Browser Parameterize XPATHInstall base User preferences Annotating Install drivers Configuration navigation and changes Unknown devices Starting and stopping Terminal access to devices Install baseDriver optimization Device synchronization Install driversLogging Command set execution Starting and stoppingClearing caches Command set CSV execution Driver optimization Command line utilities Searching LoggingHousekeeping Defining version differences Clearing caches Tuning application and operating system Reports Command line utilities


line Intelligent configuration managementIntegration with the Netcool Suite Security setsResource Browser Device interaction lineUser preferences Actual model versus model Integration with the Netcool Suite Configuration navigation and changes Generalized resources Resource BrowserTerminal access to devices Overview and resolution strategy User preferences Device synchronization Managing unmodeled commands Configuration navigation and changesCommand set execution Configuring resources Terminal access to devicesCommand set CSV execution Controlling the flow of tickets Device synchronization Searching Scheduling Command set executionDefining version differences Server time issues Command set CSV execution Reports Worker server resource SearchingSecurity model and framework Concurrency Defining version differencesGroups and users Optimizing execution Reports


Intelligent configuration management UOW execution order Security model and frameworkSecurity sets Warnings from system UOW and Draft Groups and users Device interaction conflicts Intelligent configuration managementActual model versus model Change quality checks and workflow Security setsGeneralized resources Rollback Device interactionOverview and resolution strategy UOW performance Actual model versus modelManaging unmodeled commands Dequeue and requeue Generalized resourcesConfiguring resources IBM Device Terminal administration Overview and resolution strategyControlling the flow of tickets IBM Device Terminal logging Managing unmodeled commandsScheduling IBM Device Terminal command filtering Configuring resources Server time issues Modeled: Add, Delete, and Modify Controlling the flow of ticketsWorker server resource command sets SchedulingConcurrency Modeled: Testing command set Server time issues Optimizing execution Modeled: Search and replace command Worker server resourceUOW execution order sets ConcurrencyWarnings from system UOW and Draft Modeled: Parameterizing command set Optimizing executionconflicts Applying command sets UOW execution orderChange quality checks and workflow Review drivers log Warnings from system UOW and DraftRollback UOW failure categories conflictsUOW performance OS registry and OS specification Change quality checks and workflowDequeue and requeue Update boot parameters in configuration RollbackIBM Device Terminal administration Custom parsing of device data UOW performanceIBM Device Terminal logging Execute OS upgrade Dequeue and requeue IBM Device Terminal command filtering Configuring IBM Device Terminal administrationModeled: Add, Delete, and Modify command Management IBM Device Terminal loggingsets Parameterize XPATH IBM Device Terminal command filtering Modeled: Testing command set Annotating Modeled: Add, Delete, and ModifyModeled: Search and replace command Unknown devices command setssets Install base Modeled: Testing command setModeled: Parameterizing command set Install drivers Modeled: Search and replace commandApplying command sets Starting and stopping setsReview drivers log Driver optimization Modeled: Parameterizing command setUOW failure categories Logging Applying command sets OS registry and OS specification Clearing caches Review drivers logUpdate boot parameters in configuration Command line utilities UOW failure categories Custom parsing of device data Housekeeping OS registry and OS specificationExecute OS upgrade Tuning application and operating system Update boot parameters in configurationConfiguring Custom parsing of device dataManagement Execute OS upgrade Parameterize XPATH line ConfiguringAnnotating Integration with the Netcool Suite Management Unknown devices Resource Browser Parameterize XPATHInstall base User preferences Annotating Install drivers Configuration navigation and changes Unknown devices Starting and stopping Terminal access to devices Install baseDriver optimization Device synchronization Install driversLogging Command set execution Starting and stoppingClearing caches Command set CSV execution Driver optimization Command line utilities Searching LoggingHousekeeping Defining version differences Clearing caches Tuning application and operating system Reports Command line utilities


line Intelligent configuration managementIntegration with the Netcool Suite Security setsResource Browser Device interactionUser preferences Actual model versus modelConfiguration navigation and changes Generalized resourcesTerminal access to devices Overview and resolution strategyDevice synchronization Managing unmodeled commandsCommand set execution Configuring resources Command set CSV execution Controlling the flow of ticketsSearching SchedulingDefining version differences Server time issues Reports Worker server resourceSecurity model and framework Concurrency


Groups and users Optimizing executionIntelligent configuration management UOW execution orderSecurity sets Warnings from system UOW and DraftDevice interaction conflictsActual model versus model Change quality checks and workflowGeneralized resources RollbackOverview and resolution strategy UOW performanceManaging unmodeled commands Dequeue and requeue Configuring resources IBM Device Terminal administrationControlling the flow of tickets IBM Device Terminal loggingScheduling IBM Device Terminal command filtering Server time issues Modeled: Add, Delete, and ModifyWorker server resource command setsConcurrency Modeled: Testing command setOptimizing execution Modeled: Search and replace commandUOW execution order setsWarnings from system UOW and Draft Modeled: Parameterizing command setconflicts Applying command sets Change quality checks and workflow Review drivers logRollback UOW failure categories UOW performance OS registry and OS specificationDequeue and requeue Update boot parameters in configurationIBM Device Terminal administration Custom parsing of device dataIBM Device Terminal logging Execute OS upgrade IBM Device Terminal command filtering ConfiguringModeled: Add, Delete, and Modify command Management sets Parameterize XPATHModeled: Testing command set Annotating Modeled: Search and replace command Unknown devices sets Install baseModeled: Parameterizing command set Install driversApplying command sets Starting and stoppingReview drivers log Driver optimization UOW failure categories LoggingOS registry and OS specification Clearing caches Update boot parameters in configuration Command line utilitiesCustom parsing of device data HousekeepingExecute OS upgrade Tuning application and operating systemConfiguringManagement Parameterize XPATH lineAnnotating Integration with the Netcool Suite Unknown devices Resource BrowserInstall base User preferences Install drivers Configuration navigation and changesStarting and stopping Terminal access to devicesDriver optimization Device synchronization Logging Command set executionClearing caches Command set CSV execution Command line utilities SearchingHousekeeping Defining version differencesTuning application and operating system Reports

Security model and frameworkGroups and users Intelligent configuration managementSecurity setsDevice interactionActual model versus modelGeneralized resourcesOverview and resolution strategyManaging unmodeled commandsConfiguring resources Controlling the flow of ticketsSchedulingServer time issues Worker server resource


ConcurrencyOptimizing executionUOW execution orderWarnings from system UOW and DraftconflictsChange quality checks and workflowRollbackUOW performanceDequeue and requeue IBM Device Terminal administrationIBM Device Terminal loggingIBM Device Terminal command filtering Modeled: Add, Delete, and Modifycommand setsModeled: Testing command setModeled: Search and replace commandsetsModeled: Parameterizing command setApplying command sets Review drivers logUOW failure categories OS registry and OS specificationUpdate boot parameters in configurationCustom parsing of device dataExecute OS upgrade ConfiguringManagement Parameterize XPATHAnnotating Unknown devices Install baseInstall driversStarting and stoppingDriver optimization LoggingClearing caches Command line utilitiesHousekeepingTuning application and operating system

Unit 12: Logging and troubleshooting line

Review application logs

lineIntegration with the Netcool Suite Resource BrowserUser preferences Configuration navigation and changesTerminal access to devicesDevice synchronization Command set executionCommand set CSV execution SearchingDefining version differencesReports Security model and frameworkGroups and users Intelligent configuration managementSecurity setsDevice interactionActual model versus modelGeneralized resourcesOverview and resolution strategyManaging unmodeled commands


Configuring resources Controlling the flow of ticketsSchedulingServer time issues Worker server resourceConcurrencyOptimizing executionUOW execution orderWarnings from system UOW and DraftconflictsChange quality checks and workflowRollbackUOW performanceDequeue and requeue IBM Device Terminal administrationIBM Device Terminal loggingIBM Device Terminal command filtering Modeled: Add, Delete, and Modifycommand setsModeled: Testing command setModeled: Search and replace commandsetsModeled: Parameterizing command setApplying command sets Review drivers logUOW failure categories OS registry and OS specificationUpdate boot parameters in configurationCustom parsing of device dataExecute OS upgrade ConfiguringManagement Parameterize XPATHAnnotating Unknown devices Install baseInstall driversStarting and stoppingDriver optimization LoggingClearing caches Command line utilitiesHousekeepingTuning application and operating system

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Date post:	26-Mar-2020
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