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Healthcare Transformation for
Informa Healthcare AnalyticsTodd Kalyniuk, Partner, Healthcare
Transformation
December 10, 2014
• Watson Overview
• Watson for Healthcare
• Case Studies
© 2014 International Business Machines Corporation 2
Watson is ushering in a new era of computing
© 2014 International Business Machines Corporation
TabulatingSystems Era
ProgrammableSystems Era
CognitiveSystems Era
1900 1950 2011
4
Watson & HealthcareWatson is cognitive computing
© 2014 International Business Machines Corporation 5
Understands
natural language
Generates
and evaluates
hypotheses
Adapts
and learns
Watson understands me.
Watson engages me.
Watson learns and improves over time.
Watson helps me discover.
Watson establishes trust.
Watson has endless capacity for
insight.
Watson operates in a timely fashion.
Watson has graduated from a Startup to a full-fledged Business
R&D
Demonstration
Validation
Research
Project 2006 – 2010
Jeopardy!
Grand Challenge2011
Internal
Startup Division2011 – 2013
IBM Watson
Group2014 – present
Commercialization
$1B Investment
$100M for Ecosystem
NYC Headquarters
© 2014 International Business Machines Corporation
6
IBM Watson
family
IBM Watson
Advisors
IBM Watson
Solutions
IBM Watson
Foundations
IBM Watson
Cognitive FabricProvides the big data and
analytics capabilities that fuel
Watson
Products based on
Watson’s core attributes
and capabilities
APIs, tools, methodologies,
SDKs, and infrastructure that
fuels Watson
Customized solutions designed
to meet some of industries most
demanding needs leveraging
cognitive capabilities
IBM Watson
Ecosystems
The Watson Developer Cloud,
Watson Content Store and
Watson Talent Hub driving
innovation from partners
The Watson Family
© 2014 International Business Machines Corporation 7
• Watson Overview
• Watson for Healthcare
• Case Studies
© 2014 International Business Machines Corporation 8
Why Watson for healthcare?
Personalized Medicine
Evidence-based Medicine Shift from Fee-for-
Service to ACOs
Focus on Wellness
and Prevention
Universal coverage
Costs are 18% of US GDP
34% of $2.3T US spend is waste
Costs can vary up to 10x
Diagnosis and treatment errors
Shortage of MDs
Demand for remote medicine
Medical data doubles every 5 years
Detailed patient biomedical markers
Targeted therapies
Complexity
Po
licy
C
ha
ng
es C
ost
sInfo Overload
• Medical notes and discharge
summaries
• Patient history, symptoms and non-
symptoms
• Microbiology & Pathology reports
• Policy, Quality Reviews &
Satisfaction surveys
• Claims and case management
Review
• Forms based data and comments
• Emails and correspondence,
Tweets, text messages and online
forums
• Trusted reference journals
including portals
• Paper based records and
documents
Over 80% of stored patient health information is unstructured
© 2014 International Business Machines Corporation 9
Published
Knowledge
Knowledge-Driven Method Data-Driven Method
Observational
Data
• Longitudinal records
• Claims, Rx, Labs
• Patient reported data
• Scientific papers
• Books
• Guidelines
Closing the translational knowledge gap Personalized Insights from institutional data
From population averages … To insights for individual patient!
IBM’s Cognitive Computing strategy in Healthcare spans all
aspects of knowledge and data
© 2014 IBM Corporation 11
Cognitive computing will transform Healthcare
© 2014 International Business Machines Corporation
Engage Patients Improve Outcomes Control Costs
Care is determined by a
proactive plan to meet health
needs, with or without visits
We measure our quality with
analytics and make rapid
changes to improve it
Care is standardized according
to evidence based guidelines
and advance cognitive systems
12
Watson empowers consumer engagement
IBM WatsonEngagement Advisor
What it does:
• Transforms client engagement by
knowing, engaging and empowering
clients where they are
• Develops client relationships by
reaching out to clients who do not
leverage traditional channels
• Empowers consumers and contact
center agents to take informed action
with confidence
How it does it:
• Answers questions and guides users
through processes with plain-English
dialogue
• Leverages natural language to
interact with users and build
knowledge and expertise
• Utilizes evidence evaluation and
learning to provide informed and
effective responses to users
© 2014 International Business Machines Corporation 131 Gartner Predicts
By 2020, the customer will manage 85%
of the relationship with an enterprise
without interacting with a human1
Patient IntakeEvidence-
based Insights
Outcomes Driven
Learning System
Watson Clinical Advisor solutions use a common design that enables
machine learning:
Business problem:
Need better individualized cancer treatment plans
Solution:
• Suggestions to help inform oncologists’ decisions based on 600K+ pieces of evidence and 2M pages of
text from 42 publications
• Analyzes patient data against thousands of historical
cases and trained through 5000+ Memorial Sloan-
Kettering MD and analyst hours
• Evolves with the fast-changing field
Attacking the cause of
one in four deaths
Watson helping oncologists treat cancer patients
© 2014 International Business Machines Corporation 15
IBM WatsonOncologyBuilt with Memorial Sloan Kettering
Watson Oncology helps medical oncologists and their care
teams address these challenges
61 y/o woman s/p
mastectomy is here to
discuss treatment options
for a recently diagnosed
4.2 cm grade 2 infiltrating
ductal carcinoma…
Prioritized Treatment
Options
+
Evidence Profile
Patient Case • Inclusion / exclusion
criteria
• Co morbidities
• Contraindications
• FDA risk factors
• MSK preferred
treatments
• Other guidelines
• Published literature -
studies, reports, opinions
from Text Books,
Journals, Manuals, etc.
Evidence
Watson OncologyKey Case Attributes
Candidate Treatment Options
Supporting Evidence
Extract key attributes from a patient’s case
1
Use those attributes to find candidate treatment options as determined by consulting NCCN Guidelines
2
Use Watson’s analytic algorithms to prioritize treatment options based on best evidence.
4
Guidelines
© 2014 International Business Machines Corporation 16
Search a corpus of evidence data to find supporting evidence for each option
3
Business problem:
• No easy way to search eligibility criteria at point of care to match patients to clinical trials
Solution:
• Identify all the relevant clinical attributes needed to search across clinical trials for a disease
• Instantly check the patient’s eligibility
• Provide an ordered list of relevant clinical trials with the degree of match
• Provide criteria (inclusion / exclusion) level evaluation based on the patient’s attributes
• Dynamically re-evaluate the case based on changes to clinical attributes
Overall only 3%1 of cancer
patients are on clinical trials
Watson quickly matches patients to clinical trials
IBM WatsonClinical Trial Matching
© 2014 International Business Machines Corporation 1 Medscape 18
Business problem:
Give medical students and doctors easier insight into
data to inform their diagnoses and decisions
Solution:
• Intuitive, new user interface to Watson’s power
revealing chains of evidence to support clinical
reasoning
• Analysis of whole EMRs to extract and visually present
summarized knowledge with semantic understanding
of context
Cognitive systems in a
classroom-based
setting
Watson facilitating medical school problem-based learning
methods
IBM WatsonWatsonPaths &EMR Assistant
© 2014 International Business Machines Corporation 19
Identifying patterns in genome sequencing and medical
data to unlock new insights.
IBM WatsonGenomic Analytics
Business problem:
Cannot accurately and comprehensively understand and take action on the Genomic Sequencing results.
Solution:
• Case specific analysis to identify mutations, gene
expression, tumor heterogeneity, etc.
• Identify drug options, provide rapid evidence retrieval
and patient molecular profile analysis.
Bridging the gap between
sequencing and personalized
medicine.
© 2014 International Business Machines Corporation 20http://www.research.ibm.com/articles/genomics.shtml
Business Problem:
•Data overload with 100,000 new cancer articles per
year and 5,000 new P53 related articles per year
•Time intensive process to identify new relationships
•Researchers’ natural bias limits outside perspective
Value of Watson:
•Extract and logically infer and reason over the
biological pathways and chemical / biological
relationships
•Generate hypotheses and new P53 approaches with
increased likelihood of success
Probing literature to
discover new
connections and
insights
Watson accelerates cancer research through understanding
of scientific language to identify protein kinase activity on
P53
© 2014 International Business Machines Corporation 21
IBM WatsonDiscovery Advisor
• Watson Overview
• Watson for Healthcare
• Engagement Approach
© 2014 International Business Machines Corporation 22
Next Steps – Typical Watson Approach
Identify Opportunities
Cognitive Value
Assessment
Develop Benefits Case
Develop Roadmap
Core Watson
System Training
Train Watson in Domain
Business Domains Lines of Business
Business Functions Customer Support
Field Support
Cross Sell / Up Sell
Semantic Discovery
Users Service Center Agents
Customers
Store Reps
Expand Domains
23