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8/4/2019 IBM WebSphere ILOG BRMS Overview (Dec 2009)
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2009 IBM Corporation
December 2009
WebSphere ILOG Business RuleManagement System (BRMS) Overview
http://www.ibm.com/software/rational8/4/2019 IBM WebSphere ILOG BRMS Overview (Dec 2009)
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IBM Software Group
2009 IBM Corporation2
Agenda
Value Proposition of a Business Rule Management System (BRMS)
Synergies of BRMS and Business Process Management
Why WebSphere ILOG BRMS
Whats New in WebSphere ILOG BRMS 7.0
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IBM Software Group
2009 IBM Corporation3
83%
Triples
98%
Expect substantial orvery substantial change
Source: IBM Global CEO Study 2008
The change gap
Plan business modelchanges
Is Your Organization Ready for Change?
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IBM Software Group
2009 IBM Corporation4
Business Decisions are Everywhere
We need to add an
eligibility check to meetthe requirements of thenew regulation.
Lets create a special
promotion for ourbest customers.
Can we automateapprovals for this type
of order?
And They Change Frequently
Benefit calculation
Fraud assessment
Eligibility Pricing
Underwriting
Configuration
Tax calculation
Billing
Product Selection
Accounting Disposition
Compliance Screening
Documentation Requirements
Commissions / Royalties
Up-sell/Cross-sell offer
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IBM Software Group
2009 IBM Corporation5
Issues
Rules are hidden in code or isolatedwithin the organization
Changes are hard to track andmaintain over time
Rules used by systems have to beprogrammed and require IT resources
Duplication and multiple versions ofthe same rules
Lack of auditability, traceability
Decision changes cannot be easilytested or simulated
The traditional (ad hoc)
approach of dealing with rulechanges leads to
Traditional Approach for Managing Decision Change
Reduced organizational agility
Reduced employee productivity
Increased load on IT
Where Business Rules Typically Exist
Applications
ProcessesPeople
Documents
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IBM Software Group
2009 IBM Corporation6
Where Business Rules Typically Exist
Applications
ProcessesPeople
Documents
Business Rule Management System
Rules areDefined,
Analyzed andMaintainedUser Tools
Rules areStored and
Shared
Rule Repository
Rules areDeployed,
Executed andMonitored
Rule Server
Manage and Automate Decision Logic with BRMS
Eliminate decision silos
Make decision logicaccessible to Business and IT
Implement fine-grained,context-specific logic
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IBM Software Group
2009 IBM Corporation7
Benefits of a BRMS Approach
Reduce time and resources
required to deploy changes Author and maintain rules using
non-technical language
Express decision logic withincreased precision
Make decisions based on
specific context
Increase decision automation
Improve visibility andunderstanding of how decisionscontrol systems
Lower maintenance costs;
respond quickly to change Business experts can manage
and validate decision logic
Increase profitability of product,pricing and promotional offerings
Customize decisions when
possible, standardize if needed
Improve process efficiency
Ensure compliance; enablesharing/re-use of decision logic
What does it enable? What is the value?
BRMS
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IBM Software Group
2009 IBM Corporation8
Telecommunications software provider
BRMS for order management
Business need:Telecommunications companies commonly leaselines or services from one another. Services orders:Can be high in volume
Must adhere to complex rules and standards to be processedaccurately and efficiently.
Must be perfectly configured before they can be accepted andservice provided.
Solution:Telecom provider has preloaded a set of rules coveringregulations; solution is customized with customer-specific rules.Rules are used for validating data and automating order processing.
WebSphere ILOG JRules BRMS provides an intuitive environmentfor authoring and deploying rules, and a central repository for storingrules outside the application.
Both business and IT personnel can update the rules, acceleratingthe implementation of new policies and regulations.
Benefits: Automated order processing
Faster service delivery
Ensured compliance
Industry: Telecommunications
Solution: Exchange Path
Deployment country:Worldwide
Product:WebSphere ILOG JRules BRMS
I really appreciated the
architecture of IBM WebSphere
ILOG JRules. I could see that it
would allow us to better deal
with the many changes that occur
during the order management
process in telecommunications.
This architecture lets us deliver
timely updates and be more
responsive to our customers.
Telecommunications provider
8/4/2019 IBM WebSphere ILOG BRMS Overview (Dec 2009)
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IBM Software Group
2009 IBM Corporation9
Agenda
Value Proposition of a Business Rule Management System (BRMS)
Synergies of BRMS and Business Process Management
Why WebSphere ILOG BRMS
Whats New in WebSphere ILOG BRMS 7.0
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IBM Software Group
2009 IBM Corporation10
IBM and Business Rule Management
WebSphere ILOG BRMS is the IBM technology for creating,
maintaining and implementing decision services
Provides a convenientcommunication channelbetween IT and business teams
Allows for easy implementationand reuse of business rulesacross the enterprise
Offers flexible options forprogressive IT modernization
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IBM Software Group
2009 IBM Corporation11
DNA of the Agile Enterprise
Process Management Rules Management
Describes the how of the coreactivities of the enterprise
Combines automatable andhuman elements
Is fundamentally concerned withoperational efficiency of theorganization
Determines the what ofenterprise activity
Is focused on automatingdecisions
Is fundamentally concerned withthe operational intelligence of theorganization
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IBM Software Group
2009 IBM Corporation12
WebSphere
ILOG BRMS
User Tools
Orchestrated Processes Automated BusinessDecisions
TransparentDecision Service
Enhanced Agility for BPM
Rule Repository
Execution Server
Streamline processes Facilitate change Re-use decision assets Maximize automation Improve governance
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IBM Software Group
2009 IBM Corporation13
Business challenge:Spains passage of a law promoting care and autonomy for dependentpeople compelled the agency to reengineer its IT systems to comply withnew regulations, as well as provide better service to citizens.
Benefits:
Faster delivery of social benefits with improved transparency ofdecisions related to the benefits process
Rapid compliance with new legislation
Business user access to rules
What-if simulation of policy changes
History of rules
Spanish Regional Government administers social services with WebSphere ILOG BRMS
Solution:
Implementation of a centralized, process-oriented management system forgranting benefits, automating the agencys work and shortening servicesdelivery. The new system is based on:
IBM FileNet Business Process Manager as its business processmanagement (BPM) system.
WebSphere ILOG JRules BRMS for the development, deployment -execution and maintenance of the business rules governing the decisionsto be taken in the process.
Castilla y Len Social Services Agency
Industry: Government
Solution: Social benefits eligibility
Deployment country: Spain
Products:
o IBM WebSphere ILOG JRules
o IBM FileNet P8 Platform
We identified the business rulemanagement system as a keycomponent for improving theagility of our IT architecture inorder to cope with regulatory andinternal policy changes. We choseIBM WebSphere ILOG JRulesbecause of the depth of its
functionality, robustness, ease ofuse and integration.
Project Director, Social Services Management
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IBM Software Group
2009 IBM Corporation14
Agenda
Value Proposition of a Business Rule Management System (BRMS)
Synergies of BRMS and Business Process Management
Why WebSphere ILOG BRMS
Whats New in WebSphere ILOG BRMS 7.0
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IBM Software Group
2009 IBM Corporation15
WebSphere ILOG BRMS: What Makes Us Better
The most complete BRMS solution A comprehensive, collaborative solution that meets the needs of all
stakeholders involved in managing decisions across the organization, and fitsthe widest range of enterprise architectures.
Superior decision governance capabilities
Easy, safe and predictable management of decision logic throughout itsentire lifecycle, from initial development and deployment, through monitoringand maintenance due to ongoing change.
Recognized BRMS leadership More than just technology, IBM provides the services, expertise and
community that allow organizations to achieve long-term success in their useof BRMS.
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IBM Software Group
2009 IBM Corporation16
Most Complete BRMS Solution
Value: everything needed to build,deploy and maintain rule-based
applications; fits the widest rangeof enterprise architectures.
Specific, comprehensive environments for all business rule stakeholders
Flexible rule authoring capabilities
Multi-locale rule management support, fully localized rule language
Configurable interfaces, embeddable components, comprehensive APIs
Robust, scalable and configurable rule execution
Comprehensive platform support fits into the enterprise IT stack
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IBM Software Group
2009 IBM Corporation17
Superior Decision Governance
Value: easy, safe and predictable rule management Enterprise rules repositoryprovides central source of truth
Complete rule management environment for business users
Role-based controls
Comprehensive decision insight capabilities (user-configurable navigation,queries and reports, rule analysis, version comparisons, rule testing and simulation)
What is the impact of thischange?
What was changed in thelatest revision?
Who approved the changefor deployment?
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IBM Software Group
2009 IBM Corporation18
Recognized BRMS Leadership
Value: ensuring success for implementing enterprise software
solutions through our ability to support the customer.
Strongest worldwide presence
Technology leadership
Industry-leading methodologyand best practices
Best community support
#1 in market share
More customers, withrepresentation across everymajor industry
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IBM Software Group
2009 IBM Corporation19
Examples of Customer BRMS Applications
Banking
Loan Origination Credit Decisioning Sales Advisory Payments Accounting
Insurance
Claims Processing Underwriting Quoting Rating Commissioning
CapitalMarkets
Automated Trading Trade Order
Management Accounting Compliance KYC /
AML On Boarding
PublicSector
Claims Processing Entitlement and
Benefit calculation Fraud Detection
and Management
Screening andTargeting
Telecom
Offer Configuration
OrderManagement
Fraud Detectionand Management
Loyalty Programs Network Monitoring
Transportationand Travel
Promotions
Management Loyalty Programs Customer Service Billing Contract
Management
Retail
Online
recommendation Campaign
Management Order
Management Pricing
Manufacturing
Order
Management Billing Contract
Management
S G
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IBM Software Group
2009 IBM Corporation20
Top 5 U.S. transportation and logistics company
Transport services centralized billing
Business need:This transport services company operates out of more than 300sites in the U.S., Canada and Mexico; the company dependsheavily on their IT systems to meet contract provisions in itsbilling and payroll systems.
Solution:
Centralization of multiple systems in order to ensureconsistency and compliance.
Using the WebSphere ILOG JRules BRMS, in justnine monthsthe company created a flexible contractsmanagement environment.
Benefits:
Increased revenue through billing of contractual activities
that were being missed with manual systems More accurate payroll management through automation
Faster billing cycles and more comprehensive invoicesderived from rules for rate management
Centralized rule repository ensures enterprise-widecompliance with corporate and industry regulations
Industry: Logistics
Solution: Billing and payroll
Deployment country:NorthAmerica
Product:IBM WebSphere ILOG JRules
IBM WebSphere ILOG JRuleshas been a great investment for
us. It gives us compliance with
Sarbanes-Oxley and automates
where only manual processes
were used. Operating efficiency
is up and missing dollars are
coming in. We have visibility intoour business that we never had
before.
Transport services company
IBM S f G
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IBM Software Group
2009 IBM Corporation21
BRMS
Benefits of WebSphere ILOG BRMS
Reduced lead
times for changesFast, reliable updates of
customer loyalty offers, deployeddirectly by business users
(retail.)
Internal/external
complianceSupport of regulations that
vary by customerlocation and product line
(insurance)
More personalized
client interactionsAutomated, interactive
screening for over 40 differentgovernment programs
(local gov.)
Business IT
alignmentBusiness user control of rules
reduced new policyimplementation by 50%
(pension admin.)
IBM S ft G
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IBM Software Group
2009 IBM Corporation22
Agenda
Value Proposition of a Business Rule Management System (BRMS)
Synergies of BRMS and Business Process Management
Why WebSphere ILOG BRMS
Whats New in WebSphere ILOG BRMS 7.0
IBM S ft G
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IBM Software Group
2009 IBM Corporation23
Line Of Business
Production
Development
WebSphere ILOG Business Rules Product Family
Design
Man
age
Share
Deploy
JRules BRMS
Rule Studio(Eclipse-based)
Decision ValidationServices
Rules for COBOLRule ExecutionServer for Java
Rules for .NET BRMS
Rule Studio(Visual Studio-based)
Common Usage
Rule ExecutionServer for .NET
Rule TeamServer
Rule Repository
TransparentDecision Services
Rule Solutionsfor Office
Enterprise-wide
IBM Software Group
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IBM Software Group
2009 IBM Corporation24
Rule Management for Business Users
Web-based collaborative environment
Easy-to-Use, Easy-To-Learn Powerful Governance Capabilities
New in Version 7.0
Integrated rule testing and simulation(Decision Validation Services)
Integration with Microsoft OfficeWord and Excel for guided, offline ruleediting (Rule Solutions for Office)
Ability to manage rule projects for
both JRulesand Rules for .NET
IBM Software Group
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IBM Software Group
2009 IBM Corporation25
Guided Rule Editing in Microsoft Office
Extends rule maintenance across the organization
Ruledocs have full understanding of object model and rule syntax New in v7.0 integrated with Rule Team Server
IBM Software Group
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IBM Software Group
2009 IBM Corporation26
Meets the needs of business and IT
Test rules before deploying Assess business impact of changes
Business User Testing and Simulation
New in Version 7.0 (JRules)
Work directly within Rule Team Server Ability to use Microsoft Excel for data
input
Configuration/customization wizardsand editors in Rule Studio reducedevelopment time and effort
Decision Warehouse provides aqueryable, reportable, and analyzablerule execution audit trail in RuleExecution Server
IBM Software Group
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IBM Software Group
2009 IBM Corporation27
Rule Management for IT/Development
Eclipse and Visual Studio-based IDEs Comprehensive app development
capabilities
Source code control integration
New in Version 7.0.2 (Dec. 2009)
JRules support for Eclipse 3.4 allowsshell sharing with WID, WBM, RSA andRational Developer for z
Incorporate rule-based scorecardsas part of a decision service (JRules)
Rule Studio for .NETRule Studio for Java
IBM Software Group
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IBM Software Group
2009 IBM Corporation28
Managed Rule Execution
Centralized management of deployed rules
Highly scalable, configurable rule engine Runs on widest range of platforms
New in v7.0 Decision Warehouse
execution audit (JRules)
Transparent DecisionService deployment nowavailable in Rules for .NET
IBM Software Group
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IBM Software Group
2009 IBM Corporation29
BRMS for Legacy Applications
Rules aregenerated as
COBOL copybookfor execution inIMS, CICS, batch
Business Rule Management System
Rules areDefined,
Analyzed andMaintained
User Tools
Rules areStored and
Shared
Rule Repository
New in v7.0 Simplified creation of Business Object Model for
COBOL applications
Enhanced ability to import, verbalize and managethe business model for the COBOL project
Additional JRules rule authoring capabilities forgeneration of enhanced COBOL code
Increased agility for management of automated businessdecisions in COBOL applications
Improved visibility of decision logic
Enables progressive application modernization strategy
IBM Software Group
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IBM Software Group
2009 IBM Corporation30
Line Of Business
Production
DevelopmentDesign
Manage
Share
Deploy
Create with Confidence Eclipse or Visual Studio-based IDEs; easily extend rule projects to Web-
based rule management environment
Customizable natural language and graphical rule authoring
Change with Confidence Web-based environment provides centralized access to rules and governed
rule management
Integrated business user testing and simulation
Guided authoring through Web environment or Microsoft Office Word/Excel
Deploy with Confidence Integrated monitoring and management of production rule applications
Cross-platform decision services for SOA deployment
Decision Warehouse for improved compliance auditing and reporting
Share with Confidence Rule repository provides single source of truth
Role-based access control of business policies
WebSphere ILOG BRMS 7.0 Manage Rules with Confidence
Enterprise-wide
IBM Software Group
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IBM Software Group
2009 IBM Corporation31
Australian Health Insurance FundStraight Through Processing (STP) for Health Insurance Claims
Business need:
The company needed a claims assessment module that couldprocess thousands of claims per day, while supporting newoffers, regulations and business demands.
Solution:
Selected the IBM WebSphere ILOG Rules for .NET BRMS: Business users can directly access the rules and implement
policy changes in less than a day.
Rules for .Net provides a fast, highly scalable rule enginecapable of real-time performance.
Benefits:
Faster implementation time
Transparent business policies
Direct rule access for business users
Improved regulatory compliance
Industry: Insurance,Healthcare
Solution: Claims Processing
Deployment country:Australia
Product:IBM WebSphere ILOG Rulesfor .NET
WebSphere ILOG BRMS was the
right strategy. Not only have we
realized our vision of straight-
through processing, WebSphere
ILOG Rules for .NET has enabled
us to become a leader in the field
of claims automation.
CIO, Australian Health Insurance Fund
IBM Software Group
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IBM Software Group
2009 IBM Corporation32
ILOG BRMS Benefits
Implementing change in a way that is easy, safeand predictable
Reducing the time and cost required to developand maintain operational systems that are affectedby change
Providing a way for IT and Business functions towork collaboratively on defining and updating thedecision logic that drives operational systems
Increasing the visibility of how systems use andare affected by decision logic
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2009 IBM Corporation
Q&A
http://www.ibm.com/software/rational