© 2014 IBM Corporation1

IBM Workload Automation

Latest deliveries and Roadmap

Alexandra Thurel, Product Manager - IBM Workload Automation [TWS D / SaaS]

2014 Nov, 13th – TUG – TWS track

© 2014 IBM Corporation2

Interconnected applications, big data and

cloud delivery models increase

complexity of daily operations

Continuous expense pressures driving convincing ROI

Market dynamics are creating challenges and new opportunities for Workload Automation

InnovationOptimization

Focus on Operational Costs

• Consolidation and modernization

• Operations Automation

• Risk and compliance Management

• Manual policy to analytics driven

optimization

Focus on Speed and Agility

• Assemble solutions from verified

components and services

• Fast deployment and redeployment

• Agile to DevOps model

• User first delivery model

Drives InvestmentDrives Investment

Drives NeedDrives Need

Practitioners are buying, influencing, and deciding

© 2014 IBM Corporation3

Organization needs4

� Automate repetitive IT / business tasks� Guarantee continuous availability� Respect Service Level Agreements� Integrate resources and tools

� Framework for development activity� Self service capability for application

rolling out

� Achieve business goals� Reduce risks and costs� Reduce application management costs

4 and IBM Workload Automation enable a competitive edge

Self Service Automation*

Self service UI

Central Management

Integration Hub

Accelerate delivery of new services

Run your workload with more autonomy

Get work done. Quicker. Safer.

Run your workload with more agility

* SaaS and Application Catalog

© 2014 IBM Corporation4

IBM Workload Automation latest delivery

June 2013 Feb 2014

IBM WA (per-job-pricing) 9.2

IBM TWS 9.2 (d / z)IBM WA (SaaS)IBM WA (per-job-pricing) 9.1

IBM TWS 9.1 (d / z)

Combines

TWS+TWSxApps on a

subscription basis

Application Catalog

Self Service UI

tailored to

Business users

Optimized

with Cloud

Streamline

Integrations

New Application

Template for

sharing/reuse of Patterns

Crisper policies

for automated

reaction

March 2014

Simplified Cloud

deployments

Ticketing &

Business Impact

Integrations

Simplified

day-to-day tasks

Self Service

Dashboard

Self service

Central Management

Integration Hub

Ease and Speed

of Use

© 2014 IBM Corporation5

Distributed Master

z/OS Controller

Peer-to-

peer

E2E

z-Centric

Distributed

driven

Agents

AIX, HP, Solaris, Windows,

Linux, OS/400, z/OS4

TWS for Applications

SAP PeopleSoft Oracle

Cognos Informatica Datastage

�Single point of control

Dynamic Scheduling

(Broker)

� Powerful & flexible planning and choreography services

� Optimized for execution speed with event-triggered workloads and SLA management

� Automation of error detection and recovery, full governance and integrated reporting & auditing

� Run and monitor processes on demand, also from mobile and tablets

� Manage heterogeneous and dynamic environments

� Improve resource utilization and reduce capex for running unattended workloads

Central Workload Management

SaaS / Public Cloud

Automation as a cornerstone of an optimized business process

© 2014 IBM Corporation6

Ease and Speed of Use with v9

TDWC: Graphical view of

pre-production plan

TDWC: Quick filters in task results

TWSz/TWSd: Run Cycle Groups

TWSz: Additional matching criteria

TWSz: Mandatory dependencies

TWSd: Generic branch job

TWSd: Changing usr pwd in the plan

TWSd: Plan data replicated in DB

E2E : Event Driven support in zCentric

E2E : Automatic promotion of Critical zCentric

jobs

Easy of use Mobile: Self Service Catalog enhancements

Mobile: Self Service Dashboards

TDWC: Monitoring task query line

TWSz: Mandatory dependencies enhancements

TDWC: Submit of job/job stream from Workload

Designer

TDWC: Global setting file

TDWC: Predecessor jobs

TDWC: New columns in monitoring views

TWSd: Variable passing between jobs in the

same jobstream

TWSz: Using 2 MLOG data sets

E2E: Heartbeat checking mechanism for z-centric

v9.1 (GA July 2013)

Central Workload Management

v9.2 (GA Feb 2014)Speed of use

E2E

© 2014 IBM Corporation7

Flexible. Reusable. Reduce human intervention to minimum.

Easier design of scheduling rules: Run Cycle groups

Features

� New distinct database object

� Can be used on different jobstreams/applications

� Allow the use of a logical AND

� Enhance the use of exclusive run cycles

� Can be used to offset another Run Cycle

� New Shift option for Run Cycle & Run Cycle Groups

TDWC Run Cycle group view

Before Run Cycle Group With Run Cycle Group

You could stop job running

− Periods / calendars to

handle manually

− Single run cycle group

− Use negative rule against

AND of run cycles

Central Workload Management

© 2014 IBM Corporation8

Self Service Catalog and Dashboards

New web-based interface, based on Service

Catalog paradigm, for business users to trigger

and monitor business services

�Available on smart devices

�Available for both TWS z/OS and Distributed

Hide complexity of operations.

Run business services from anywhere at anytime.

v9.2 enhancements � Single sign-on

� Auditing feature

� More guidance on user inputs

� NEW Dashboards : monitors workload progress and

drills down to perform recovery actions

� Display Service Level Agreements

Central Workload Management pre-requisite to Self Service

© 2014 IBM Corporation9

Streamlined IT and Business ProcessesIT Service

Management

v9.1 (GA July 2013) v9.2 (GA Feb 2014)

Business Application

Integrations

TWSz/d: Automatic creation of

incident reports

TWSd: Automatic provisioning

of Cloud resources

TWSz: Integration with IBM Tivoli

Output Manager

TWSd: Workload Application

TWSd/E2E: Elastic provisioning of

Cloud resources

TWSd: OSLC provider

New Plugins (Q2-Q3)

TWSz/d: Free and Supported

plugins for IBM Solutions

Plugins for other vendors

also provided (as-is)

BO

Integrations

© 2014 IBM Corporation10

Streamline IT Processes

0

10

20

30

40

50

60

70

80

Jan Mar May Jul Sept Nov

% CPU

% Memory

% Storage

TWS Workflow

WA Workflow

Provisioning / de-

provisioning tasks as

part of WA workflows

Additional capacity

for peak time

Move applications

into the Cloud

Ad hoc creation of

test/dev environments

Workload application object,

container for all TWS assets

(jobs, job-streams, run-cycles,

variables, dependencies, 4)

Standardize and re-use

through workload

applications

Integration – IT Service Management side

Event-triggered or planned provisioning cloud resources

© 2014 IBM Corporation11

TWS Workflow

Manage and Control your delivery lifecycle

Automation

Impact of failures on business operations (TBSM)

Business Impact

IBM Cloud Orchestrator

Provisioning services in the cloud

Automate the execution of unattended workloads

Availability and Performance monitoring

Monitoring

1) A critical job failed

3) Evaluate impacts on the business caused by job failure

2) Notify operators through a Situation alert

5) Create a backup virtual environment to recover an HW failure

�Rich integration leveraging linked data architecture

and OSLC standards for integration

Incident Management

SmartCloud Control Desk

4) Open a service request ticket to fix the problem

Integration – IT Service Management side

© 2014 IBM Corporation12

�Eliminate the need for scripts

�Enable reuse of proven solutions

�Package automation for new projects

�Develop your own plugins

Integration Hub – Application side

TWA supports pluggable Job Executors,

implemented as OSGI bundles

Benefits of automation expand as the application landscape expands

Continuous delivery of new

integrations for SaaS and

On-Premises (free assets on

ISM Library)

Partners or clients can develop custom

solutions. Ex : Brazilian partner developing

ERP Totus-Protheus plugin

Automates the execution of Big Data workflows & processes

Load inventory goods

Process inventory goods

Run reports (SAP BO)

BW

BO

© 2014 IBM Corporation13

• What if you could ...

– Streamline the roll-out of new business applications

– Use simple interfaces adapted for each user profiles

– Experiment with and exploit automation without a large

investment in time and budget

Benefits for LoB

- Save money

- Save time

Self Service Automation

© 2014 IBM Corporation14

Demand for fast-deployed solutions and agility of new business models

� Learn & Explore the latest

capabilities (free 30-days

trial available)

� Ready-to-use application

templates that map

Business Intelligence, ERP

or IT processes

� Set up your subscription in

few minutes

Self Service Automation

Infrastructure & Ops

Cloud FirstCloud Enabled

Consolidation

Virtualization

Customizations

Self-Service

Subscription basis

DevOps lifecycle

Dynamic & OnDemand

IBM Service Engage enables the practitioner to discover and

exploit the benefits of our Workload Automation solution

+

1

2

© 2014 IBM Corporation15

A deeper look at our SaaS offering

Hosted on

WA Dashboard

�Agents on-premises

�Secured with only

outbound communication

Simplified

Interface

Full interface for

schedulers

and operators

For Application developers

Self Service Automation

�Server hosted by Softlayer - 99.8% availability and continuous delivery model

(IBM DevOps team and automation)

�Application Catalog - pre-defined processes for immediate deployment and usage

(File Transfer, SAP PI channels, Datastage+Cognos reporting processes, ...)

�Continuous delivery of new integrations, applications templates and automation enhancements

�Self-Service UI - tailored to user profiles

© 2014 IBM Corporation16

Enhancing our Workload Automation capabilities

Cost reduction projects

drive the request of

predictive capability

•Respect SLA

•Prevent errors

•Optimize plans

Line of business are

demanding for fast-

deployed solutions

and agility of new

business models

Increased WA complexity drives a more urgent demand for simplification

•Ease of use•Simplify operations and reduce risks for IT staff

New processes (i.e.big data) demand for deeper integrations

•WA as business process integration hub

Clients needs Market trends

© 2014 IBM Corporation17

� Predicted job durations and historical plan

information provided with no manual work

or switching context

� Impact analysis of maintenance and

schedule-related actions (what-if) in

GANTT view

� Additional flexibility to modeling scheduling

rules, and simplify plan optimization based

on predicted trends

“I need to perform and present predictive, forecast calculations,

in order to prevent issues, support intelligent decisions, and

optimize workload schedule.”

PREDICT with Applied analytics

Job duration

estimation

using SPSS Statistics

What-if analysis

Plan Optimization

(reduce batch window,

better resource

allocation)

Identify trends and

frequency in

workload duration

... for improved productivity ... to drive new valueEmbedded Analytics

� �

Scheduler

© 2014 IBM Corporation18

� Enhance TWS+SAP integration

� New out-of-the box integrations:

� Sterling Direct:Connect

� Netezza

� WebSphere MQ

� SalesForce

� Oracle eBusiness

� Restful service

� Workload Converters

� Crontab schedules

� Windows Task Scheduler

“I need to become more autonomous when adding my applications

into the schedule”

“ I don’t have time to get skilled on new applications.

I want to administer them like the other jobs.”

Broader range of applications managed

Scheduler

Application Developer

ABAP – R3

BW

BO

Solution Manager (SMSE)- Job request

- Job documentation

BW

BO

Stay tune ! Check : https://ibm.biz/wasaas-new

© 2014 IBM Corporation19

Automate and Simplify day-to-day operations

“I need to reduce my night interventions...

I’d like to define exception to tolerate

variation in my plan execution”

� Enhancing your job stream definitions with the EVERY option

� Defining a job as non-operational (NOP)

� Central patching of agents

� Clients RFE

� Job end time tracked in the database and is viewable from the Dynamic Workload Console

� Fast and easy location of variables in a variable table

� Installation of agents by using domain users

� Job end time tracked in the database and is viewable from the Dynamic Workload Console

�Also ...� Dynamic Workload Console Dashboards

� Automatic plug ins deployment

� File dependencies on Dynamic Agents

Scheduler

It’s really challenging to upgrade my

workload automation environment:

it’s made by thousands of agents!

Scheduler

© 2014 IBM Corporation20

Simplified Client Experience

Quick start solutions

and Self Service UI� Streamline the roll-out of new Line of Business

applications (inventory management, HR payroll, ..)

� Simple interface adapted for new LoB user profile

“I want a avoid repetitive manual actions for my processes and

look for a solution I can immediatly exploit.”

SaaS user

�Application Catalog �Wizard-based modeling of

business processes

�Tweak and control from a

simplified one-page

© 2014 IBM Corporation21

Infrastructure & Ops

Cloud FirstCloud Enabled

Consolidation

Virtualization

Customizations

Self-Service

Subscription basis

DevOps lifecycle

API economy

Dynamic & Composable

Accelerate Client Benefit

Developer

“My web application need daily backup of logs and I would also

want to run data analysis as batch activity every week.”

IBM Bluemix™

Workload Scheduler

is in Beta (July ‘14)

Flexible ���� SaaS, On-Prem, Hybrid

Distributed Master

z/OS Controller

E2E

Agents

SaaS / Public Cloud

+� Extend the Workload

Automation SaaS to

Bluemix environment,

enabling hybrid

scheduling scenarios

� Offer to Bluemix

developers the scheduling

services with API access

© 2014 IBM Corporation22

IBM Workload Automation Recap

Automation

Improve governance. Reduce risks. To enable innovation and business growth

Robust and reliable workload orchestration. Running millions of jobs daily.Maximized automation with powerful plan and event-driven scheduling capabilities

Production plan mirrored to DB, to further increase performance, and enhance reporting

End to end solutions and Cloud deployment models flexibilityEmpowered/enriched end-to-end solutions to provide all organizations with the best fit for their business

Optimize infrastructure costs with choice of architecture and cloud delivery models

Streamlined integrationsAuto-ticketing, business impact, submit and track, elastic scaling, obtained through OSLC open protocol and

linked data on the web to establish communications between tools

Self Service UIRun workload automation anywhere at anytime. Self.service catalog on mobile (released 3 years ago), Self-

Service Dashboard and Application Lab

From Forecasting to Predictive AnalyticsForecasting, trending, and modeling across IT and business data for immediate insight

Gantt chart for visualization of jobs duration, What if scenarios to visualize impact of plan changes

Automation as a ServiceDigital Engagement Experience on IBM Service Engage, at the reach of new LoB users to expand automation benefits

Workload Scheduling on Bluemix enables Hybrid workload management across PaaS, SaaS and

OnPremises applications

Business Intelligence orchestrationOut of the box adaptors for many vendors of ERP and Business Intelligence solution (Peoplesoft, Oracle

eBusiness, Informatica Power Center, Salesforce) and continuously delivery new integrations for the SaaS and

On-premises customers.

© 2014 IBM Corporation23

https://www.ibmserviceengage.com/workload-automation/

Thank you