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IBM Workplace. Ambuj Goyal. Market Experience In Workplace Productivity. Industry Recognition Awards. 320+ new customers 8 new offerings in 12 months Evolved from integrated products to platform in 8 months. Lotus Workplace. Marketshare Leader Leader in Horizontal Portal Segment - PowerPoint PPT Presentation
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Software Group © 2004 IBM Corporation http://w3.ibm.com/ibm/presentations IBM Workplace Ambuj Goyal
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Page 1: IBM Workplace

Software Group

© 2004 IBM Corporation

IBM Workplace

Ambuj Goyal

Page 2: IBM Workplace

2

Software Group

IBM Workplace - Launch © 2004 IBM Corporation

• Leader in integrated collaborative applications

• 3.5 Million Users in 1995 grown to 110 Million in 2004

• Leader in business instant messaging

• 1500 customers migrating from competitive platforms in past 12 months

• Marketshare Leader

• Leader in Horizontal Portal Segment

• 300% YTY growth in available Portlets (1500+ total)

• 61% YTY growth in customers

• 320+ new customers

• 8 new offerings in 12 months

• Evolved from integrated products to platform in 8 months

Industry Recognition Awards

Industry Recognition Awards

1995 2000 20031998

LotusNotes/

Domino

WebSpherePortal

LotusWorkplace

Industry RecognitionAwards

WebSphereEveryplace

Market Experience In Workplace Productivity

Leadership Positioning

• Leader in IVR/Enterprise Voice Portals Market

• Leader in Mobile Middleware Market

• Device development tools “Versatile mobile apps; widest variety of handhelds” (PC Mag Editors’ Choice)

• 37M Smartcards using IBM Technology

• 3 out of 5 top in-car nav. systems use IBM Embedded ViaVoice (JD Power)

• IBM speech technology in 51 models of OnStar-enabled cars; voice-navigation in Honda Accord and Acura

* Based on Market Data and Research

Page 3: IBM Workplace

3

Notes/Domino continued leadership in messaging and collaboration

1989 – A star is born, Lotus Notes R1

1991 – Notes R2

1996 - Notes R4 and Notes/Domino R4.5

1999 – Notes and Domino R5

1993 - Notes R3

2002 – Notes and Domino 6.0

2004 – Notes & Domino 6.5.1

2003 – Notes and Domino 6.5

2004 Q2, N/D 6.5.2

…continuing long into the futureExtending Domino to integrated collaboration and portals

2005, Q1 N/D 7.0

N/D 8.0

Page 4: IBM Workplace

4

Market and Customers are responding positively…2003 was a big year and momentum keeps building…

0

10

20

30

40

50

60

70

1st Qtr 2nd Qtr 3rd Qtr 4th Qtr

N/D 6 Upgrades6x

Fasterthan R5

Notes/Domino upgrades

% of customers

Page 5: IBM Workplace

5

Lotus Notes / Domino continues to shine..

InfoWorldNotes / Domino 6.5 Named Best Enterprise Collaborative PlatformJanuary 2004

Network Computing Editor’s Choice Award, Enterprise Groupware“Lotus Domino 6.5 ‘topples the competition’ for enterprise groupware”April 2004

LinuxWorld Domino Web Access 6.5 wins Best In Show, highest honor at LinuxWorldJanuary 2004

PC Magazine Editor’s Choice AwardFebruary 2004

Page 6: IBM Workplace

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Delivered 6.5.1 as committed

IBM Lotus Notes IBM Lotus Domino Web Access IBM Lotus Domino Designer IBM Lotus Messaging Server IBM Lotus Utility Server IBM Lotus Enterprise Server IBM Lotus Enterprise Integrator IBM Lotus Domino Collaboration Express IBM Lotus Domino Utility Express

IBM Lotus Notes IBM Lotus Domino Web Access IBM Lotus Domino Designer IBM Lotus Messaging Server IBM Lotus Utility Server IBM Lotus Enterprise Server IBM Lotus Enterprise Integrator IBM Lotus Domino Collaboration Express IBM Lotus Domino Utility Express

IBM Lotus Domino Access for Microsoft Outlook IBM Lotus Workflow IBM Lotus Team Workplace IBM Lotus Instant Messaging and Web Conferencing IBM Lotus Domino Document Manager IBM Lotus Workplace Web Content Management New Domino Web Application Portlet New and updated portlets and sample portal page

IBM Lotus Domino Access for Microsoft Outlook IBM Lotus Workflow IBM Lotus Team Workplace IBM Lotus Instant Messaging and Web Conferencing IBM Lotus Domino Document Manager IBM Lotus Workplace Web Content Management New Domino Web Application Portlet New and updated portlets and sample portal page

There are 2 parts to IBM Lotus Notes/Domino 6.5.1 Release

Notes/Domino Family in January, 2004 Extended Products in March, 2004

Page 7: IBM Workplace

7

Lotus Notes/Domino and extended products roadmap

Release

•Lotus Notes•Lotus Domino Web Access•Lotus Domino Access for Microsoft Outlook•Lotus Domino Designer•Lotus Messaging Server•Lotus Utility Server•Lotus Enterprise Server•Lotus Enterprise Integrator•Lotus Domino Collaboration Express•Lotus Domino Utility Express

1Q04 2Q04 3Q04 4Q04

Sync with Domino 6.5.1Minor feature updatesUpdated portlets and pre-configured portal pages for below product set

•Lotus Instant Messaging & Web Conferencing (Sametime)•Lotus Team Workplaces (Quickplace)•Lotus Domino Document Manager (Domino.doc)•Lotus Workplace Web Content Management (Domino version) •Lotus Workflow

Supported but not reversioned:•Lotus Discovery Server•Lotus Live Virtual Classroom

Continue focus on TCO with simplified Domino domain administration

Enhanced Application Development with DB2 storage and native web services

Tighter integration between Domino family applications

Tighter integration with Workplace

Notes/Domino and extend family 6.5.1 N/D & extended family 7.0

Q1 2005Maintenance

releaseMaintenance

releaseMaintenance

release

More TCO improvements

Web Services

More Workplace and Portal integration

Synchronize Domino family productsSimplification and integration

Entitle instant messaging for Notes customers

Workplace portal pages for Domino product family

New Outlook Connector

Page 8: IBM Workplace

8

• Leader in integrated collaborative applications

• 3.5 Million Users in 1995 grown to 110 Million in 2004

• Leader in business instant messaging

• 1500 customers migrating from competitive platforms in past 12 months

• Marketshare Leader

• Leader in Horizontal Portal Segment

• 300% YTY growth in available Portlets (1500+ total)

• 61% YTY growth in customers

• 320+ new customers

• 8 new offerings in 12 months

• Evolved from integrated products to platform in 8 months

Industry Recognition Awards

Industry Recognition Awards

1995 2000 20031998

LotusNotes/

Domino

WebSpherePortal

LotusWorkplace

Industry RecognitionAwards

WebSphereEveryplace

Market Experience In Workplace Productivity

Leadership Positioning

• Leader in IVR/Enterprise Voice Portals Market

• Leader in Mobile Middleware Market

• Device development tools “Versatile mobile apps; widest variety of handhelds” (PC Mag Editors’ Choice)

• 37M Smartcards using IBM Technology

• 3 out of 5 top in-car nav. systems use IBM Embedded ViaVoice (JD Power)

• IBM speech technology in 51 models of OnStar-enabled cars; voice-navigation in Honda Accord and Acura

* Based on Market Data and Research

Page 9: IBM Workplace

9

Software Group

IBM Workplace - Launch © 2004 IBM Corporation

User Interaction Models

Monolithic Client Software

Deployment challenges

Management cost

Limited to PCs

Stove-piped solutions

Yesterday

Managed Clients

Low TCO

Delivered on Demand

Rich Function

Consistent across Access

Spectrum

Integration of existing

Applications

Choice & Flexibility

Tomorrow

Web Front-Ends

Limited FunctionComplex

extensionsDevice-specific

programming models

Today

Low TCO

Immediate Deployment

Rich Function

Page 10: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Managed Client ModelMaking More People More Productive in the Context of The Business They Do Every Day

Application Adapters

BUSINESS PROCESSES

FRONT-ENDINTEGRATION

BACK-ENDINTEGRATION

Monitoring WorkflowsBusiness Context

& Activities

Collaboration Services

Interaction &Access Services

Managed ClientServices

Rich client

Browser

Mobile Clients

IBM WORKPLACE

INFORMATION

Data &,ContentIntegration

The power of one architectural model, one programming model, one consistent tool set

Search, Analysis

Page 11: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Rich, Windows-centric applications with connection to network, server resourcese.g. Office, Notes

Traditional Client/Server Applications

Traditional Browser

Applications

Goal: Rich portal-based applications enhanced with rich user experience

ManagedRich User

Experience

Challenge – To Achieve Rich Client Functionality at low TCO

High

Low

Richness of Applicationsand Environment

Basic Rich

Cost ofOwnership

Page 12: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

A foundation for a new model of rich client computing for the industry…

An innovative component based assembly model for building dynamic workplaces delivered on demand

An improved security model delivered via secure, encrypted and replicated repository not accessible by rogue programs

A dynamically provisioned client middleware built on standards with choice of operating systems

IBM Workplace Client Technology – What is it?

Lotus Workplace Messaging Lotus Workplace Documents Other IBM & Partner Applications

Page 13: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

IBM Workplace Client Technology M

essa

gin

g

Do

cum

ents

Ban

k B

ran

ch

Acc

ou

nti

ng

ISV

Cu

sto

m

OS utilities (Browsers, Drivers etc.)

ProvisioningAgent

Local Database Local App

Server

Operating System (Windows , Linux, Mac (future))

Replication

Mid

dle

war

e Eclipse 3.0 FoundationUser Experience Framework, Windowing,

Component Interaction Mechanism

User Experience Rich, Contextual Disconnected Componentized Provisioned

Replication/Synchronization

Provisioning

Page 14: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Workplace Messaging

Page 15: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Authoring Compliance Records Managementand Versioning

Server Managed and Synchronization

Business Value Has Shifted

Enterprise Content

Management

Choice and Flexibility (MS, Adobe, IBM,

others)

Workplace for Business Controls

& Reporting

Value of Lotus Workplace Documents

80% of Spending

Sca

ttere

dM

an

age

d

Workplace Workplace DocumentsDocuments

Page 16: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Workplace Documents

Page 17: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Tools for Workplace Applications

Designer Builder

CreateWorkplace components

AssembleComponents & templates

Deployto IBM Workplace

Available Now

WebSphereStudio

Designer

AdditionalPortlet

Builders

AdditionalPortletBuilder

RichPortletBuilder

Available Now

Ap

pli

cat

ion

Co

mp

ati

bil

ity

Server

ClientWorkplace

Builder

Page 18: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Early Adopters of Workplace Client Technology

Page 19: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Workplace for Notes Applications (in Notes 7.0)

“My Notes Applications”will list the available Notes R5/6 Client applications that can be Run within the Workplace Platform

Viewer window for Notes applications within the Workplace

Page 20: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Single Consistent Framework for Client Side Technologies

OS utilities (Browsers, Drivers etc.)

Lotus Workplace Environment Services

Eclipse RCP(UI Widgets, Windowing, Plug-in

Architecture)

Operating System (multiple)

Rich client portal

Rich Client

Rich browser

browser

Hand-held PDA

Cell-phone

Auto

Smartcard

Fun

ctio

n, R

iche

r U

I

Foo

tprin

t, P

acka

ging

WCTRich

Edition(~50Meg)

WCTMicro

Edition

Interaction and Access Services(J9, SMF, Web Services, JMS, Cloudscape, Web Container,

SyncML4J, DMS, etc.)

Mes

sag

ing

Do

cum

ents

Ban

k B

ran

ch

Co

mp

lian

ce

ISV

Cu

sto

m

Workplace Client Technologies

Page 21: IBM Workplace

21

Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Pervasive Elements of the Workplace Family

RFID &Sensors

Smartcard

Device

Middleware

Enterprise

ExtensionsSpeech

In progress.

Broadest coverage of OS’s and processors in the industry

Leading mobile middleware provider

37M smartcards, 51 models of GM cars, Honda/Acura

Page 22: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Mobile CRM offeringIBM ESWE technology Mobile Device

Management

Workplace Client Technology Micro Edition Market Traction

Smart Industrial Machines

Productivity Services

Micro Edition Customer Scenarios

Mobile Insurance AppIBM ESWE technology

Enterprise Mobility Solutions

IBM Workplace Client Technology Micro Edition

Enterprise Mobility SolutionsIBM Workplace Client Technology Micro Edition

Accord, Acura MDXIBM Embedded ViaVoice

IBM Embedded ViaVoice51 GM car models!

Industrial Solutions RFID, Sensors

SmartCardIBM Chip OS

IBM WebSphere Voice ServerImproved customer sat

Industrial RFID & Rugged Mobile Solutions

IBM Workplace Client Technology Micro Edition

Extended Mobile Applications& Services

Zaurus Mobility SolutionsIBM Workplace Client Technology Micro Edition

Page 23: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Delivering End-to-End Workplace Capabilities

Embedded ViaVoice

Role-based Personalization / Customization

Data / Application Integration & Aggregation

Built-in Local Encrypted DB

Sync’d Centralized DB Stores

Business Solutions from:

PureEdge

Colligo Networks

Genius Inside

PeopleSoft

Siebel

Productivity Components

Email/Messaging

Calendar/Group

Scheduling

Workflow

Web Content Management

Team Spaces

Online Learning

Instant Messaging

Relavis

Adobe

Synchrony

Intellisync

and others…

Build, Deploy, Manage

Portlet Builder Workplace Builder Domino Designer Workplace Designer WebSphere Studio Provisioning Security

Managed ClientsRich ClientBrowser Pervasive DevicesConnected / Disconnected / Intermittently ConnectedFully Synchronized / Bi-directional

SynchronizationClient MobilityServer Managed

Presence/Awareness

People Finder

Web Conferencing

Document Management

Word Processing Editor

Presentation Editor

Spreadsheet Editor

Page 24: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

The Need for Workplace Productivity is Everywhere

HR

HCM Procurement

Health benefits

Event Management

Wealth Management

Customer Service

Social Services

Finance & Administration

Store Manager Operations

Page 25: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Rich user experience• Disconnected use and synchronization

• Power of client software – i.e drag-n-drop, improved responsiveness, UI control

• Componentized and Contextual

• Embedded Doc Management

No Touch Deployment – Helps Lower TCO• Server-managed delivery of rich clients to end

user communities

• Centralized administration, setup and client updates

• Provision capabilities when needed –on demand

Built in Data Management and Security Features• Using local and server managed encrypted

data stores

• With robust policy managed access and control

IBM Workplace Client Technology

Extensible client platform for• Collaboration, including mail, calendaring and

scheduling, instant messaging, team spaces…

• Document management

• Existing Web, Java, .Net and Notes Applications

• New Applications – IBM and Business Partners

Choice and Flexibility• Linux, Windows and MacOS (planned)

desktops

• Manage office documents and Java.Net and C++ applications

• Standards-based interoperability

Page 26: IBM Workplace

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Software Group

IBM Workplace - Launch © 2004 IBM Corporation

Flexibility and Choice

Managed Client Environment

Innovation for People Productivity

IBM Workplace

…Delivering on demand Organizations

Page 27: IBM Workplace

Software Group

© 2004 IBM Corporation

Thank You


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