Ibn it service profile 2015

www.ibntech.com

This Profile is to……………….

Explain the Services and Solutions that IBN Technologies renders in IT segment in UK, US Australia, Dubai and India Market

IBN Technologies Limited

© 2015 IBN Technologies Limited. All rights reserved.

Overview

IBN Technologies Limited is an ISO 9001:2008 IT/ITES Company that has been providing high value-added business services & solutions to organization of all sizes.

IBN was founded by Ajay Mehta in 1999 as a privately held IT Company that specialized in Software Resources and Technologies.

The early mission of IBN focused on rendering Application Development & Network Management Services.

In 2004 IBN ventured in BPO service space by offering Finance & Accounting Services, Back & Middle Office Services to Hedge Funds & FOF and other BPO Services to Travel Sector.

Headquartered in Pune, India which is well known as “Oxford of the East”. IBN has its marketing offices in UK and USA.

IBN team consists of 85+ Certified Professionals with diverse experience in field of Accounting, Finance, Investment, IT Software & Technologies.

Today IBN has clients in industries including Hedge Fund, Fund of Hedge Fund, CPA/Accounting Firms, IT Companies, Travel & Tourism Corporations, Educational Institutes, Government Organisation & Manufacturing & Service sector Corporate Clients in UK, US, Dubai & India.

www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

Association and Recognition

IBN is registered IT vendor of CMC Limited, a subsidiary of TCS Company which is one of the world’s leading IT Consulting and Service provider.

MailEnable is leading mail server software provider for Microsoft Windows..

IBN is registered STPI Unit. STPI is a society set up by the Department of Communication & Information Technology, Government of India in 1991.

IBN is registered ESC Member. ESC is sponsored by Government of India.

IBN is registered VSNL Partner. VSNL is a leading global provider of communication services. VSNL is acquired by TATA Group and now known as Tata Communications.

IBN is registered Microsoft Certified Partner for all Microsoft Technologies


IBN is Microsoft Gold Certified Partner

Team

Team Experience & Qualification Verticals

Project Manager Highly Qualified professionals with relevant Industry Experience Domain & Vertical Experts IITs, MS, Post Graduates Ex-Employees of Top India IT Companies Microsoft Certified – MCPD & MCTS

BFS&I AccountingAlternative Investment Capital Market Manufacturing Retail Pharmaceutical Travel & Tourism Education Warehousing E-Commerce Content Mgmt CRM

Business Analyst

Team Leaders

Software Architects

Database Administrators (DBA)

Qualified Professionals with relevant Industry Experience Domain & Vertical Experts MCAs, BE (Computers & Information Technology), Post Graduate Microsoft Certified – MCP,

Software Engineer

Web Designers

Quality Assurance Executives

Qualified Engineers/Leads with relevant Industry Experience Experienced in related Domains & Verticals BCAs., MCAs, BE (Computers), Post Graduates Certified Software Test Engineer (CSTE) CISCO, MCSE Certified

Testing Engineers

Technical Writers

Technical Support Executives


IT Team Hierarchy


Infrastructure

Redundant Internet Connectivity and Power back up Facility 24*7 hours Power Supply with redundant UPS and Genset backup 8 MBPS Internet Lease Line ( 1:1) from India’s Premier Internet Service provider with 3 additional 1 MBPS internet links from different ISP used with load balancing device . With this device various Internet connectivity can be managed to be used simultaneously or as a backup Data Backup Real Time RAID 1/5 backup for data redundancy. Daily Data back up is taken on Network Server and Network LAN Drive On-site & Off-site back up taken for Business Continuity Policy (BCP) Server and Network Security Computer and VPN access to internal and external user are secured with Domain Controller and Unified Threat Management System ( UTM) Policies. These policies are defined as per users , his hierarchy and departments Windows 2008 Domain Controller Primary and Back up Server Virus Scanner Server and Client Virus scanner Installed Redundant Domain Controller , Exchange 2010 and IT Application Server.Cyber Roam Unified Threat Management System ( UTM) Implemented IBN closely follows CERT recommendation for Installation, Configuration, System Security and Back up policy implementation. Access Security 24 x 7 guarded entrance with SMART CARDS and escorted entry to computer room and staging areas. Close Circuit Cameras installed at important place End User Infrastructure and Communication Facilities I 3/I5 Core based Machine with Required Application and tools Installed as per departments This Machine are connected with Central Domain Controller Server VOIP Support for Inbound and outbound calling for users


Strength

IT Service is core business of IBN. We are independent third party service provider that is not allied to any firm, thus mitigating potential conflict of interest.

Our client management structure is designed to ensure that each client has it own dedicated staff. Small firms receive the same service as the medium/big size firms.

Our staffs understand service level responsibilities and are committed to meeting client expectations and deadlines. We focus on building and maintain the integrity of our relationships.

All of our work is subject to a combination of testing and senior review. Controls have been developed specifically to meet the industry requirements and are subject to compliance and internal audit protocols.

Our facility has the entire necessary infrastructure to support 24*7. At all time we ensure confidentiality of client information.

IBN Team is trained to provide specialized IT Service and support, Corporate services and day to day management. We employ professionals who are ambitious and accurate, able to manage deadlines and responds to clients’ needs. Senior staff is qualified accountant and technical specialists.


IT ServicesService ModelTechnology ExpertiseVerticals ExpertiseSoftware Solutions


IT Services

Customized Application Design, Development & ImplementationOffshore Product DevelopmentSystems Integration/ ConsolidationCollaborative Product Development

Application Development Services

Application Management ServicesProduct MaintenanceApplication Modernization ServicesAPI Development for existing ApplicationApplication Integration

Web Technology ServicesCustomized Web Application DevelopmentPortals Development (B2B / B2C/ C2C)Architecture Services & Database ProgrammingCustomized E-commerce SolutionsWebsite Design & Development

IT Consulting ServicesMicrosoft Dynamics ConsultingERP Consulting & ImplementationIT Solution ConsultingBusiness Process ManagementService Oriented ArchitectureEnterprise Architecture

Network Management ServicesRemote Network SupportNetwork MonitoringCorporate Mailing SolutionsWeb and Domain Hosting Server Co-Hosting & Management Services


Service Model

Customized App Dev & MaintenanceWeb Design & Development

Network Management ServicesMailing & Hosting Services

Software Sales & ImplementationIT Consulting


Technology ExpertiseOperating SystemMicrosoft Windows & Servers all Versions

Database Microsoft SQL Server 2010/2012

Programming Languages

C#, VB.Net, ASP, VB 6, Scripting (Java Script, VBScript,)

Microsoft Technologies

.Net Framework 2.0, 3.x, 4,ASP.Net , COM, Enterprise Library

Integrated Development Environment Microsoft Visual Studio(2010, 2012)Reporting & OLAPCrystal Reports, Telerik, Microsoft OLAP Services, SQL Server Reporting Services

Web Technologies

SilverLight (1.0 and 2.0), Ajax, WEB Services, WSDL&DDI, SOAP, HTTP/s, HTML, DHTML, XML, XSLT

Application & Web ServerMicrosoft IIS 7.0/7.5Configuration Management ToolMicrosoft Team Foundation Server

Test Automation ToolsMercury Interactive Win Runner, Mercury Interactive Load Runner, W3C Accessibility Test Tools

Website Design Tools and ApplicationsAdobe Photoshop, Macromedia Flash/ Dream Weaver, FrontPage

Development Server

IBN has a redundant highly configured Windows 2008 Application Server IT Server has IIS 7.5 , Central Microsoft Project Server , Visual Source Safe and SQL 2008 Server installed Client Machines

Windows 7 High capacity Node with 4 GB RAM and above Visual Studio 2005/2008 Installed on the node from where the developers are connected to TFS server using individual VSS login Team Leader and Project Manager has access Microsoft project where they can keep update and track the status of the project


Business Verticals

Alternative Investment Industry

BFS&I

Hospitality & Travel

Manufacturing & Engineering Manufacturing Companies (ERP Implementation)

Hedge Fund Fund of Hedge Fund

Banking & Finance Investment Management Companies Mutual Funds Insurance Consumer Credit

Tourism Corporation & Agencies Travel Management Companies Hotels, Resorts, Service Apartments, Tours Agencies, etc Aviation & AirlinesCRM Sales Force Microsoft Dynamics IBN CRM

Technology & Services Data Warehousing Data Mining Data Optimization

Retail & Distribution Retail Companies (IBN Trade Software Implementation) Education

Educational Institutes Deemed University

Real Estate Builders & Developers Property Agents


Software Solutions

IBN PMRS – Portfolio Management & Reporting Software

IBN TMS – Travel Management System

IBN PMRS is fully featured online Investment Portfolio Management & Reporting Application for Investment Management Companies, Investment Advisor, Professional Traders, High Net worth Investors & other entrusted with managing Investment Assets. Under Client Portfolio, it can track the investments in different assets type like Mutual Fund, Equity, Derivatives and Life & General Insurance. It makes keeping track and reporting of investment easy by updating prices and transactions at a push of button.

IBN TMS is powerful and comprehensive Online Booking Engine designed to sell products including Hotel & Service Apartments Rooms, M.I.C.E., Packages, Airport Transfer, City Tours, Cruise and other similar Travel Products. The entire booking system is Automated and with multiple suppliers & Affiliates it can be used as a B2B or B2C Portal. TMS has been specially designed to overcome online Booking requirements for Travel & Tourism Service Providers. IBN CRM – Corporate Resource ManagementIBN CRM is an easy online Corporate Resource Management tool for distributed/de-centralized enterprises to keep track of all communication and task. It is also ideal solution for Project Management and employee log management. It s integrated with Sales Force Management software to keep track of all Sales related activities.

IBN RBS – Room Booking SystemIBN RBS is powerful and comprehensive Online Room Booking System designed for Hotels, Motels, Guesthouses, & Services Apartments Booking and it can be fully integrated with website as B2B & B2C system. IBN RBS is OTA compliant solution with freedom to capture xml feed from 3rd party website/portal or allow others to take feed from your website


Engagement ModelsOverview of Project PhasesProject MethodologyOffshore Communication


Engagement ModelsBased on initial interaction with client, we suggest one of the following models

On-Site- Offshore (Hybrid) ModelOur experts team work both on-site and off-site in a combined effort to deliver value.Onsite ModelOur expert’s team work on-site in your organization to deliver value.

Offshore ModelOur experts are working Offshore in our Development Centers focused on client projects.


Overview of Project Phases

Client

IBN Offshore Team

Onsite IBN Coordinator (If Required)

Client Client Onsite IBN Coordinator (If Required)

Client

IBN Offshore Team IBN Offshore Team IBN Offshore Team

I. Requirement Analysis

II. Team Formation

I. Technical Architecture

II. UI DesignIII. Programming

I. StagingII. QC Testing

I. Deployment II. Change Request

Management




Project Methodology

Delivery Methods Employed Waterfall Process Agile Development Rapid Application Development SDLC

Project Management Tools Microsoft® Project Timeline Software IBN CRM

Focus on components like Productivity Management Methodology & Process Project Estimating & Risk Management Project Planning & control Project Manager Competency Quality AssuranceSignificant Project Management Process Business Continuity / Disaster Recovery Client Relationship Management Information Technology Assessment Project Planning & control Weekly Status Reporting to Stake Holders Metrics Reporting based on Schedule, Efforts, Defects


Offshore Communication

E-mail Telecon

Client

CRM

IBN Team Onsite Coordinator (If Required)

Offshore Team(IBN Development Center)

Microsoft® Outlook 2007Microsoft ® Project

VOIP SupportUK Inbound Number

Messenger

SkypeYahoo MessengerMSNGoogle Talk

Net Meeting

Microsoft Net MeetingGoToMy PCLogmein IBN CRM


API DevelopmentPortfolio Management &Reporting SoftwareHotel Management SystemTravel Management SystemValue Proposition


Paxus API Development

Client Introduction UK based Investment Management Company entrusted with managing assets above $50 Million Client is using Paxus Software for Record-keeping and Management of Investment transactions

Requirement Client was looking for API which can report the Portfolio Values for desired Portfolios and there % change from previous day Foreign Exchange Rate for selected currencies against USD. Emailing the report (HTML & Excel File) to assigned users as per pre-defined scheduleIBN Solution & Technology IBN developed API on Microsoft Technologies – .NET 3.5 Framework , C#, XML Services SQL Server 2005 API installed at Client Server and schedule set for emailing reports Foreign Exchange Rate s are fetched from Database otherwise from Yahoo Finance Website Email Reports HTML version can also be viewed on Blackberry


Portfolio Management & Reporting Software

Client Introduction India based Investment Management Company with 250+ Investment Clients Company invests on behalf of Clients in Mutual Funds, Shares, Derivatives, & Insurance Investment products. Requirement Client need an Software where there client specific Investment transaction Record Keeping and Portfolio Management can be done Sales Team can view there Client’s Portfolio and report them, Sales Commission Calculation Subscription based access by any Interested User to record & track his Individual Portfolio

IBN Solution & Technology Developed on Microsoft Technologies – .NET 3.5 Framework using ASP.Net 2.0, C#, AJAX and SQL Server 2005 Web based solution with Rights based access to application for limited & defined usage by any user. Record Keeping and Portfolio Management for Financial Instruments like Mutual Funds, Shares, Derivatives, & Insurance Investments Automatic Price updation from Yahoo Finance Website with 15 min delay for real time valuation NAV updation from AMFI Website for Daily Mutual Fund Valuation Integration with Secure Payment Gateway for online Subscription and Annual Fees payments.


Hotel Management System

Client Introduction One of the leading Travel & Tourism Department in India with 20 resorts and booking point in and around Goa. Provide Travel Products like Hotel Rooms, Cruise Trips, Car Rentals, Bus Services, Tours & Packages, Function Halls, Restaurant & Shops Requirement Centralized Offline/Online Desktop Application for Booking and Operation Management for all 20 Resorts and Booking Points It should show real time availability and booking status for all Resorts for all travel Products

IBN Solution & Technology Software developed on VB.Net with SQL 2005 as Database Online Booking Module with Payment Gateway integration with HDFC Gateway Schedule and On Request Data Synchronization between Central Server and Local Resort Server for updating records Advance Booking Management for Travel Products Day to day Operation Management of Resorts for Check in and Check Out, Billing, House keeping, etc Agent Sales Reporting & Commission Calculation


Travel Management System

Client Introduction India & UK based Travel Management Company with Affiliates, Agents and Suppliers around the World Client is leading agent for Travel Products like Hotel Rooms, Service Apartments, Airport Transfers, City Tours, Custom Package, Business Tours, etc

Requirement All Employees, Affiliates, Agents and Supplier should be connected to single B2B Software Application for selling Travel Products & Services It should cover Comprehensive Booking Operation Management for Hotel & Service Apartments Rooms, M.I.C.E., Packages, Airport Transfer, City Tours and other similar Travel Products It should show Real time availability information on Booking and option for Instant Booking and On Request Booking. It should supports Multi Currency and Comprehensive MIS Reports with option to convert to Excel, PDF or Email. IBN Solution & Technology IBN provided Software Solution on most advanced Microsoft .NET 2.0/3.0/3.5 Framework using ASP.NET 2.0/3.5, C#, XML, ADO.NET and SQL Server 2005 with support for WSDL 1.1 compliant Web Services Interface Web based Software Application with right based access for restricted access to users Inventory Distribution through XML/ Web Services which makes it Software Application Structure is compliance with OTA (Open Travel Alliance) hence inbound and outbound distribution is possible through XML/RSS Feeds Application has comprehensive Booking Operation Management which enables an Agent/User to add more bookings, modify/reduce/extend existing bookings, Reconfirm or Cancel existing bookings. Besides this it also allows Site Administrator or Authorized staff of Site Owner to generate Purchase Order on Supplier, Create Quotation and send it to Client for approval, Approved Quotation can be converted into Confirmed Booking, Create Vouchers and print Travel cart, if inventory of the product is not available then out of system booking can be carried out, for general products whose inventory is not available in the system can be added as non database item A/R & A/P Processing for Receipts and Payments


Complete Service cycle Off shoring

Consulting-led Approach to Deliver Business Services

Low Cost of Ownership

Dedicated Team of Qualified and Certified Professionals

State-of-the-art Facilities and Infrastructure

Minimized Business Risk

Uninterrupted Operations

Data Security

Dedicated 24/7 Support Staff

Value Proposition


Head OfficeIBN Technologies Limited, CyberNex, 4th Floor

Shankar Sheth Road, Swargate, Pune, Maharashtra 411037. INDIA. (W) www.ibntech.com (E) [email protected] (T) +91 20 2426 4182/83 (F) +91 20 2426 4184

London Office:Mirabelle House, 26, Barclay Road, Croydon, Surrey CRO 1JN London. UK

(T) +44 20 3026 1884 (F) +44 20 7022 1713 (E): [email protected]


http://www.ibntech.com/

mailto:[email protected]

mailto:[email protected]

Date post:	18-Feb-2017
Category:	Business
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