Corporate BroChure 2013-2014

www.icomvoice.com

E: info@icomvoicE.comW: WWW.icomvoicE.com

T: +44 (0) 121 698 2045

Quayside Tower (2nd Floor) 252-260 Broad sTreeT Birmingham B1 2hF

32 a better way to talk

To be the most reliable and highly innovative Telecommunication Service Provider to our Customers, Service Partners and Suppliers across the globe based on the principle of equality and mutual respects.

• Customers First Our ethical view is to look after our customers-partners requirements with the top-most priority set. “What matters to our partners, truly matters to us”

• Excellence We believe in pellucidity and maintaining some of the highest standards in the industry of Telecommunications. “We say what we do and do what we say”

our mission

• Transparency We believe in long-term partnerships hence we have always been aiming to be straightforward, honest and completely transparent to all our partners, customers and suppliers.

• Innovation Innovation is an industry demand, our global teams are more than keen to adapt with new technological advancements and eager to explore new technologies.

Corporate Values:

One of the most promising Telecommunication Service Providers based in the UK. Simplifying the latest communication technology jargons among the global ethnic communities is the ultimate aphorism of iCom Voice. We are specializing long-distance IP Telephony Services, A-Z Wholesale Voice Termination, Prepaid Mobile Technology Services, VoIP Mobile Dialler Apps, Corporate IP-Telephony Services, Own Branded International Calling Cards and IP-PBX Platforms, Multilevel VoIP Reseller Services, VoIP Switching and e-Commerce Services across the globe.

A true aspiration of simplifying the global communication argots was the very thought behind the confinement of iCom Voice and our aim is to deliver the very best service to our customers across the globe.

BullRIng • BIRMInghAM • uK

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Keeping you connected globally wherever and whenever needed. Our best in class technical expertise and corporate visionaries helped us to be worldwide with an extended network connectivity through some of the world’s best Tier-1 incumbents and telecom carriers. We are able to terminate voice calls to almost all the countries in the world and many of these countries are our DIRECTS.

gloBal Coverage

our produCTs and serviCes

inTernaTional wholesale voiCe TerminaTion

CusTomiZed moBile and pC dialer apps

long-disTanCe ip Telephony serviCes

prepaid moBile TeChnology serviCes

Branded Calling Cards and ip-pBX plaTForms

voiCe over ip swiTChing and neTworking

mulTilevel voiCe over ip reseller serviCes

gloBal wholesale sms serviCes

Trade and invesTmenT ConsulTanCy For smes

• 24/7and365daysayear

• Multi-LingualQualitySupport

• 100%ConsumerDataprotected

• EffectiveCRMescalationsystem

• AutomatedTroubleTicketingSystem

• Email,MSNandSKYPEsupport

Stress-free help and supportAll of our products and services benefit from Customer Support that is:

• uK• uSA• Cuba• Brazil

• UAE• Saudi Arabia • Turkey• Iran• Iraq

• Bangladesh• India• Pakistan• Afghanistan• Sri-lanka• nepal

• Philippines• Indonesia• Malaysia• Singapore• hong-Kong

• nigeria• Sudan• Kenya• Ethiopia• Morocco

• Egypt• Somalia• ghana• Zimbabwe

MIDDLE EAST

SOUTH AMERICA

NORTH AMERICA

AFRICA

EUROPEASIA

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why iCom voiCe?

DuBAI •UAE

What matters to our partners, truly matters to us.

Quality Global Voice TerminationDirectly interconnected to the world’s most recognised Tier-1, Tier-2 carriers along with local incumbents to ensure high quality voice terminations across the globe.

Competitive PricingCosteffectiveStandardandPremiumrate plans to businesses to meet your all voice termination needs so that you can manage all type of voice traffic aggregated by you regardless that come through your wholesale or retail bundles.Wealsoofferreasonablyaffordablecallratestoourglobalretailconsumers across the globe.

Highly Scalable NetworkWorld-class network platform designed to meet global standard IP-network backbone and managed by some of the industry best skilled engineers.

Quality Customer SupportWeprovidehighquality24/7and365days technical and customer support, more than happy to help you over phone, email or online.

Hassle-free Service Provisioning for BusinessesWeofferfreeserviceprovisioningandh2h test sessions to business customers and carriers to try our services even before the commercial settlements.

Global CoverageWe are worldwide and we are more than confident to keep you connected globally wherever and whenever you need to.

• gCCM - london and Singapore• GITEX-DubaiWorldTradeCentre• Capacity-Europe,Africaand

MiddleEast• ACC - Philippines• ITW - uSA

gloBal evenTs

annual

• Service Reliability and consumer loyalty

• Best in class consumer support

• Corporate Social Responsibilities to the global communities

• Adding values to consumer market through innovative service solutions

• Creating more investment opportunitiesacrossEMEAregions

• Strong Brand presence through service excellences in the global voice market

What iCom Voice is focused on: