ICT Indicators in the Arab Region
Khalil ABURIZIKITU Regional Officer for Human Resources
Development for the Arab Region [email protected]
Capacity-building Workshop on Information Society Measurements:
Core Indicators, Statistics, and Data CollectionBeirut 7-10 June 2005
ARO Databases http://ituarabic.org/databases106.asp
ARO Databases Cont. www.ituarabic.org/databases106.asp
Interactive Features
View, and update yourself using authorized ID and Password or,
fill in a forms available in each page or, simply send us an email.
Telecom Indicators http://www.ituarabic.org/teleindicators.asp
Growth of fixed telephone lines in the Arab Region 1995 - 2004
Number off fixed lines
11,793,48812,932,797
14,226,08215,943,721
18,036,81019,822,300
21,805,35423,142,739
27,534,315
31,211,000
0
5,000,000
10,000,000
15,000,000
20,000,000
25,000,000
30,000,000
35,000,000
1995199619971998199920002001200220032004
years
fixed linesyear
Est.
Basic ICT Indicators
Growth of number of Internet Users in the Arab Region 1995 - 2004
Internet Users
37,10391,521331,204674,6661,588,550
3,150,2174,715,334
11,442,000
16,181,000
24,575,000
0
5,000,000
10,000,000
15,000,000
20,000,000
25,000,000
30,000,000
1995199619971998199920002001200220032004years
Internet usersyear
Est.
Growth of Mobile telephone subs in the Arab Region 1995 - 2004
Mobile subscribers
522,111935,0891,663,3732,628,5494,225,627
9,126,412
16,622,125
27,265,000
36,482,000
48,664,000
0
10,000,000
20,000,000
30,000,000
40,000,000
50,000,000
60,000,000
1995199619971998199920002001200220032004years
Mobile linesyearPentration
Est.
Growth of mobile versus fixed line in selected countries
Saudi Arabia
0
1000000
2000000
3000000
4000000
5000000
6000000
7000000
8000000
9000000
10000000
20002001200220032004
Cell Lines Fixed linesyear
Growth of mobile versus fixed line in selected countries
Jordan
388000
745000
866000
1325000
1630000
620000660000680000
622000618000
200020012002200320040
200000
400000
600000
800000
1000000
1200000
1400000
1600000
1800000
20002001200220032004years
Cell Lines Fixed linesyear
Growth of mobile versus fixed line in selected countries
Egypt
2236000
2793000
4500000
6068000
7560000
5820000
6650000
7750000
91000009500000
200020012002200320040
1000000
2000000
3000000
4000000
5000000
6000000
7000000
8000000
9000000
10000000
20002001200220032004years
Cell Lines Fixed linesyear
Growth of mobile versus fixed line in selected countries
Moroco
0
1000000
2000000
3000000
4000000
5000000
6000000
7000000
8000000
9000000
10000000
20002001200220032004years
Cell Lines Fixed linesyear
Telecom Indicators Forms
PopulationGDPMain Telephone Lines (ML)Cellular Subscribers
Information Technology
TotalDensityTotalPer capita USD
TotalPer 100 inhab
Per 100
households
FaultsML per
empl
TotalPer 100
inhab
ISDNDSLHosts Total
UserUserper
10,000 inhab
CountryMPer sq.km
B USD
Kper 100 ML per
year
kSub K
Sub K
K
M Million B Billion K Thousands
The forms below were designed to serve in collecting data for updating the Arab Book: Telecommunication Strategies in the Arab Region
Regulatory framework
Level of competition
Local Servic
esLong
DistanceInt’
lXDS
LWLL
Leased
Lines
Data
VSAT
Mobile
Paging
Cable TV
FSS
MSS
GMPCS
IMT 2000
ISP
Anlg. Digit.
Regulatory Framework Form
Local Services
Long Distance
Int’l
XDSL
WLL
Leased Lines
Data
VSAT
Mobile
PagingCable TV
FSS
MSS
GMPCS
IMT 2000ISP
Analogue.
Digit
.
Services subject to licensing
ICT Tablewww.ituarabic.org/arabbook/2004/Indicatros.pdf
PopulationGDPMain Telephone Lines (ML)Cellular Subscribers
Information Technology
TotalDensity
TotalPer cap USD
TotalPer 100 inhab
Per 100
households
Faults
ML per
employee
TotalPer 100 inhab
ISDNDSLHost Total
UserUsers per
10,000inhab CountryMPer
sq.km
B USD
Kper 100 ML per year
kSubs K
SubsK
Algeria32.613.92
81.92
2439.7
39.2
423.532000
4882.4
14.97
75100000
660,000
1.546
Bahrain 0.719887.603
11683
186.3
26.3
1.72.487.7
544.2
76.65
52 1522140
Comoros0.683630.2382
13.21.66
84.8
3920.25
11562.58
Djibouti0.63290.5846
9.51.42
4.29818233.44
6706.597.31
B: Billion M: Million K: Thousands
ICT Table cont’dEgypt (Jan 2005)
67.367105.5
1583
9500
12540.1146
7560
7.518197
4203
40004000
Iraq24.24
55 6752.78
2.86 1630
6.72 550
Jordan 5.4861.3
11.2
2103
61811.6
679.99
202.76
1600
303200 2400
6131150
Kuwait 2.318.3
32.4
17990
460.2
25.5
20027100
329.1
14.816 330045.3
Lebanon3,727
356
1761
4800
600165531124
81322500 7000
5501475
Libya5.47334.8
6271
75013.56
50.6 321001.81 67000
160289.33
Mauritania
2.72.60.96
336
18.9
0.72
3.78128
29.64
12.1
0.46- 70072.3272.81
Morocco 30,088
NDNDND1127
4,06
20,26
ND7332
24,37
12621
800265,9
Oman 2,331.14
7.520.23
8767
236.18
10.13
7219.3
113
593.94
25.51,012 30051,769
222
Qatar 7444519.42919125.7
25013.9
112
490.33
65.9115110652
1165
2210
Saudi Arabia 22.69681.9
68,48
03,69
516.392973349,1764040319,70
07,06
71500803
Somalia91.382.4752758360.66 170.01200 20.20.21
Sudan 34512
13.77
13376.7
1368
3.97
0.6117473.4
1050
3.041004501102.91
Syria 17.996.7201153
2658
15650.5117
2346
13558460025800
447
Tunisia 9.8962.928.782
2949.6
1163
11.77
46.720130
1899
6.1130 350630
637
United Arab Emirates
3.750.024
79.821280
113.29
27 2972
79.26
24.81
1373
3661.9
Yemen 17.49
925.7348291.4
1.67
5.6 53270.15 28105.72
Palestine 3.6591.4
4.71284
31694760164
2658.5975 55110
305
Last Update Dec 2004 Last Update Dec 2003 Last Update Dec 2002
Our experience with data collecting
36% answer in month from demanding the data 18% answer after the reminder ML per employee, Faults per 100 ML per year and DSL subscribers are least
to be answered K (000), M(000000) and B(00000000) are sometimes confusing Many administration suddenly complain that their data is not up to date just
when they need that Companies are reluctant to release their number of actual subscribers We have focal points and official contacts. Operators and regulators do not follow the ITU forms, definitions or that info is
restricted
Areas covered in the 50 Telecom Indicators
Telephone Network Other services Quality of Service Traffic Tariffs Revenue Staff Investment
NOT YET coveredin the Arab Region Office statistics
What is your priorities? Who will do it? What kind of data bases ?
Telephone network
Telephone main lines in operation Total capacity of local public switching exchanges Main lines connected to digital exchanges Main lines which are for residential use Main lines in urban areas Public pay phones Telephone main lines in operation Number of localities with telephone service
Other services-> Mobile services
Number of telex subscribers Cellular mobile telephone subscribers Radio pager subscribers Leased circuits Public data network subscribers Videotex subscribers ISDN subscribers Digital cellular mobile telephone mobile subscribers Mobile data subscribers Population coverage of mobile network
Other services-> Data services
Number of telex subscribers Radio pager subscribers Leased circuits Public data network subscribers Internet subscribers Internet users Community access centers / terminals centers Wireless Local Area Networks (WLAN) Subscribers, Number of Hotspots
Quality of Service
Waiting list for main lines Percentage of telephone service faults cleared by next working day Percentage of calls which fail Telephone main line faults Percentage of calls for operator service answered within 15 seconds Complaints per 1000 bills Customer satisfaction rate
Traffic
Local telephone traffic National telephone traffic International telephone traffic National telegrams International outgoing telegrams National telex traffic International outgoing telex traffic Dial-up Internet traffic Fixed to mobile traffic Mobile traffic International Internet bandwidth
Tariffs
Telephone service installation charge Telephone service monthly subscription charge National call charges International call charges Mobile communications charges Leased line charges Packet-switched data communications network charges Local telephone service Internet tariffs
Staff Total full-time staff in telecommunication services Total full-time staff in telecommunication services
Revenue Total revenues from all telecommunication services of which: Revenues from telephone service Revenues from telegrams and telex services Revenues from other data/text services Revenue from leased lines Revenue from mobile communications services Other revenues
Costs->Value-added
Total expenditure for telecommunication services of which: Operational expenses Net interest payments/receipts Taxes Depreciation Other expenditures Value-added Salaries Interest on loans Dividends Retained profit
Investment
Total annual investment in telecommunications, including land and buildings Total annual investment in telecommunications, excluding land and buildings
1. Annual investment in research and development2. Annual investment in telephone switching equipment
Total annual investmenta) Foreignb) Mobilec) Fixed