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Models for ICT Policy Planning and Implementation in Higher Education
Dr Eric Kluijfhout
Conference on National ICT Policy for Higher Education in Ethiopia
Addis Ababa, 26-27 February 2008
Ministry of Education of the Federal Democratic Republic of Ethiopia
&
Vrije Universiteit Amsterdam, the Netherlands
Outline
• ICT at three levels– Work processes in HEIs– ICT applications in HEIs– Technical infrastructure
• Review of existing IP Plans for HE
• Some examples of national IPP approaches
• Dimensions in IP planning & implementation
Processes, applications and technical infrastructure
Processes
Applications/Software services
Technical infrastructure
Wireless LAN
AccountingStudent Services
lecturer
student student
student
HRM
Facility management
Library
Internet
A process view of a university
students
staff
funds
facilities
information
graduates
new knowledge
employees
entrepre-neurs
economic developm.
…………
institutionalprocesses
inputs/re-sources
outputs effects
UniversityCommunityservices
institutionalprocesses
resources outputs
students
staff
funds
facilities
information
graduates
new knowledge
core process: teaching/learning & research
support processes
student services
HRM accoun-ting
Library services
facilit. manag.
tactical management
strategic management
core process: teaching/learning & research
support processes
student services
HRM accoun-ting
Library services
facilit. manag.
tactical management
strategic management
ICT applications in support of:•Find content•Create content•Distribute content•Communicate•Cooperate•Drill & practice•Simulations•VLE•……………
•Admissions•Registration•Student Records•Allowances•Certificates•……………...
•Positions•Staff records•Allowances•Work scheduling•HRM system•……………….
•General Ledger•Ordering•Acc. Payable•Acc. Receivable•Salaries•……………….
•Stores•Inventory•Maintenance•Timetabling•……………….
•Library system•Internet café•CD-ROMs•E-journals•……………….
•MIS•QA system•Document management•……………….
Communication:
•Chat
•Voice o I
•www
•…………..
Office automation:
•Word processing
•Spreadsheet
•…………..
•Statistics•Publish & share research outcomes•Virtual communities•Domain-specific research tasks•……………
Technical infrastructure
Internet
router
router
router
Internet cafe
University 2
router
modem
HomeMoE
University 1
ISP-1
router
Review of existing IPPs• 12 national IPPs for HE• Looked at major priorities/objectives• Beware:
– Not all the same level of detail– Sometimes objectives overlap
• Common topics: – Technical (data communication) infrastructure– Strategic application areas/systems & services– Digital content– Organizational & regulatory framework– Knowledge infrastructure/ICT capacity building
Some examples of IPPs for HE
• New Zealand
• Australia
• UK
• Netherlands
New Zealand
• ‘ICT Strategic Framework for Education 2006-2007’
• By the MoE • 10-page high-level policy document
identifying national priority areas and their implementation schedule
• Covering the whole educational sector• Implementation largely through the MoE
Australia
• ‘Learning for the knowledge society’ • By the Australian National Training Authority • 95-page glossy • Covering the whole educational sector• Implementation on the basis of various underlying
documents by councils, advisory groups, etc. through programmes and projects for the different sub-sectors
UK
• ‘JISC Strategy 2007-2009’• By non-governmental organization (the Joint
Information Systems Committee)• 35-page report • Covering Higher Education & Research• Implementation through direct investments
(network infrastructure), cooperation, promotion, and innovation tenders (ICT services)
Netherlands
• ‘SURF Strategic Plan 2007-2010’
• By HEIs membership organization
• 27-page glossy with priority areas • Implementation on the basis of annual plans
through direct investments (network), software services development, promotion, and innovation tenders
Some dimensions in IPP definition• Organise responsibilities & ownership:
– Policy development– Policy approval– Policy implementation– Financing
• Topics/joint activities:– Technical (data communication) infrastructure– Application areas/systems– Digital content– Organizational & regulatory framework– Knowledge infrastructure/ICT capacity building
• Demarcation between:– National level– Institutional level
• Time frame: – Policy: 3-10 years?– Implementation plans: (bi) annual?
Models for ICT Policy Planning and Implementation in Higher Education
author: Eric Kluijfhout, [email protected]
Commissioned by: Centre for International Cooperation, Vrije Universiteit Amsterdam
De Boelelaan 1105, 1081 HV Amsterdam, the Netherlands
This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike License. To view a copy of this license, visit
http://creativecommons.org/licenses/devnations/2.0/ or send a letter to Creative Commons, 559 Nathan Abbott Way, Stanford, California 94305, USA.
Addis Ababa, Ethiopia, 26-02-2008